Very happy with this supplier. Website was easy to use, with a great range. Prices were good, very competitive, quality is good also. Order fulfilled quicker than most. Delivery was excellent, tr... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The timeframe for the delivery of the doors was not met which caused difficulties for the following jobs planned. The returns policy is extremely frustrating and unhelpful, no exchange is accepted, no... Mehr ansehen
Very efficient from order to delivery. Also with the door came free handles/latch/hinges + screws. This was a real bonus as we could ignore the old fittings. I have to say overall assessment of our... Mehr ansehen
4 so far... everything's perfect so far, my delivery was 15 mins after the start of the morning time slot, delivery guy was curtious, smart and helpful; also brought doors inside for me which I wasn't... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Doors & More stock a huge range of internal and external doors including bifolding, French and folding doors. Free delivery on orders over £750. Shop today.
Kontaktinformationen
Unit 2, Sinfin Central Business Park, Sinfin Lane, DE24 9HL, Derby, Vereinigtes Königreich
- 01205 363999
- enquiries@doors-more.co.uk
- www.doorsonlineuk.co.uk
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 75 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Amazing service and speed of delivery
Amazing service and speed of delivery. Sam took particular care of the doors and helped delivering them into the living room
AVOID
AVOID. Do not trust the delivery dates provided.
They use 3rd party courier who book you when it works for them. We were quoted 1-5 working days and its turned out to be 12 working days.

Antwort von Doors & More
EXCELLENT SERVICE
Excellent service
Excellent service. Communication was excellent from ordering to delivering. Quick delivery - no problems at all, Josh the driver kept us updated with his estimated time of arrival. Excellent product as well
Excellent company to deal with.
Excellent company to deal with the door I bought was a quality external fire door at a great price including the cost of the delivery. I placed my order on Monday afternoon and it was delivered on Thursday. I most certainly would recommend this company.
Great product, brilliant prices, brilliant delivery service
Great product at brilliant prices, fast delivery and a fantastic delivery service, keeping you informed and very helpful delivery driver
Not as expected and terrible after service
Ordered a door and architrave. Door was ok, although ever so slightly damaged but didnt report it as able to sand out. But architrave is absolutely nothing like Ogee design found at every other supplier, ever. They refuse this completely and state " design varies", but what they have sent does not resemble Ogee even a tiny bit. Terrible customer service going backwards and forwards for 3 weeks now and still will not accept its totally different despite photos. I cannot install it as is totally different to the rest of the skirts and architrave next to it. Monry down the drain. I am in the property industry and will never use this supplier ever again. Terrible service and products are not as described.

Antwort von Doors & More
Great quality doors
Ace Company
Very pleased with every aspect of the service from Doors and More, from ordering to delivery.
Delayed, sold a lie, and no refunds
Bought 5 doors and paid £70 extra for specific day delivery; they were late and delivered the day after (normal London postcode). On delivery, 1 door was damaged and unfit for any client. Door & More immediately pushed the problem onto the manufacturer and refused to issue a replacement themselves. The replacement door arrived 4 working days after the late delivery and is also damaged. I have asked for a refund on the delivery and discount on the damaged door rather than waiting even longer, but they have stopped responding to me.
Edit - Got a reply after the bad review and the supplier (not them) offered a reasonable discount on the damaged replacement door which was much appreciated. However they have declined the delivery refund - yes ordered on the 2nd March and the website stated in giant text in several places "Guarantee delivery on 3rd March" at checkout and "Delivered on or before Tuesday 3rd March" which I selected and paid extra for. Clearly this was never possible if it's actually 48hrs so a total lie. Have raised a chargeback as a result.

Antwort von Doors & More
I had a great service from you guys
I had a great service from you guys. The doors I ordered were delivered in 4 days. The price was amazing. The doors I bought were £105 each, B&Q wanted £510 for exactly the same door. Thank you.
Good experience
Bought two external doors, great price and quality very satisfied and would use again. Delivery was good too.
Great value quality doors.
The doors I needed were shown as in stock at a great price. The web purchase was really smooth and the delivery price was fair. Confirmation and invoice were automatic. I received a message from the door manufacturer that I would be receiving the doors within the estimated time and all was fine. I happily recommend both Doors & More and teh manufacturer, LPD Doors.
Oak doors
We ordered 5 oak doors. Great quality doirs. Good communication and delivery was effortless. Would use again.
No communication…
Doors good quality but no communication on delivery times. When chased they promised contact from courier which came three days later with delivery a week after that. One door damaged on arrival so replaced another two weeks after that. If you order from them I your not in a rush!
The reply is missing the point. It was Doors & Moor who didn’t communicate. I placed the order on 13th Jan and had no communication except for an auto receipt email. I emailed for an update and had no reply so called you on 27th Jan (2 weeks after order) at that point it had NOT even been passed to the courier. The delivery company was excellent albeit slow in timescales.

Antwort von Doors & More
Poor service
A WEEK LATER AND STILL NOT GOT DOOR!!
Ordered black framed door with offer of free handles but handles were only in chrome so called to ask if we could have black handles which are exactly the same price and handle but in black. Customer service assistant gave a firm NO .. Then proceeded to payment and £50 for delivery and all you get is sometime between Monday to Friday ... really poor when so many online offer exact days or at worst a 2 day window.
UPDATE
The reply is hilarious as it simply confirms the fact that they want you to pay £50 for delivery but can only offer a 3 to 7 day window and fob the responsibility off to the courier.
Says on the website "Within a couple of days of placing your order, you will be contacted by the delivery team "
TERRIBLE SERVICE AT £50
ORDERED DOOR ON 19TH AND ITS NOW THE FOLLOWING THURSDAY 26TH AND STILL NOT HEARD ANYTHING FROM COURIER

Antwort von Doors & More
Delivery window given by company fair…
Delivery window given by company fair enough but had to pop out for materials on job delivery driver called while I was on call called back less than 1 minute after drivers call didn’t answer phone or the subsequent calls absolutely f-&k you attitude at least answer call and say sorry couldn’t wait got a really busy schedule today but just to ignore return call sounds to me this is not a customer friendly company

Antwort von Doors & More
Perfect door for what I needed
Perfect door for what I needed - more light into a living room from a dark halllway. Delivered on time with no fuss.
Tried to order
Tried to order, website would not accept it, tried another browser, contacted D&M, sent them a screenshot of the order. They simply could not be bothered to take our money

Antwort von Doors & More
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







