Dobbies Garden Centres - Preston Bewertungen 369

TrustScore 3 von 5

3.2

Blackpool Road, Clifton, PR4 0XL Nr Preston, Lancashire, GB


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Das sagen Bewerter

Bewertet mit 4 von 5 Sternen

The shop was great, the chap at the till was really good. He was knowledgeable, dealt with my query, nothing was too much trouble, and he dealt with everything speedily. I think his name was Frasier... Mehr ansehen

Bewertet mit 4 von 5 Sternen

Was pleasantly surprised to see that the store had a good selection of Xmas decorations to rival a nearby competitor. The store was bright and welcoming. We had coffee and a nice cake but the cafe are... Mehr ansehen

Bewertet mit 3 von 5 Sternen

Visited Dobies near Preston today for the first time. Appalled at state of plants, most suffered from lack of watering, Because pots were dry, many had blown over, but passing staff just ignored as... Mehr ansehen

Bewertet mit 2 von 5 Sternen

This morning coffee served in cold cups, promised scones freshly baked but the ones we had been frozen. Unable to get a Toastie before 11.30 am, Costa serve them from 7am. Go in find a table, and t... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Gartencenter

Vom Unternehmen geschrieben

Dobbies has been the home of gardening for over 150 years. You can trust us to provide quality products, expert advice and inspirational ideas for you outdoor space, whatever size it may be. But it's not all about the greenery. At your local Dobbies, you'll find all you need for your home and garden, plus delicious food and drinks in our restaurant. Visit www.dobbies.com to find out more.


Kontaktinformationen

  • Blackpool Road, Clifton, PR4 0XL, Nr Preston, Lancashire, Vereinigtes Königreich

3.2

Akzeptabel

TrustScore 3 von 5

369 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat keine negativen Bewertungen beantwortet

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Bewertet mit 3 von 5 Sternen

Disappointed

As a subscriber I went to buy some vegetable plants. I thought the price was prohibitively expensive. I was very disappointed. I will grow from seed and probably cancel my membership.

21. April 2022
Bewertet mit 2 von 5 Sternen

Restaurant Service slow

Restaurant Service slow. Many tables waiting to be cleared. The rules seem to change every time. Not much choice in the food. The staff do their best and work hard but seems they have a very busy work load, The garden centre staff are very helpful.

19. April 2022
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Antwort von Dobbies Garden Centres - Preston


Hi

Thanks for your rating.

I will pass this feedback to our management team.

Sorry for any inconvenience caused.

Best wishes
John

Bewertet mit 2 von 5 Sternen

Lovely shop but the cafe let's it down

Lovely shop but the cafe let's it down. Not busy but was told there was a 35 min wait for food. Coffee wasn't as nice either, seemed a poorer quality. Staff all very nice.

19. April 2022
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Antwort von Dobbies Garden Centres - Preston


Hi

Thanks for your rating.

I will pass this feedback to our management team.

Sorry for any inconvenience caused.

Best wishes
John

Bewertet mit 3 von 5 Sternen

The trolleys are deadful and hardly…

The trolleys are deadful and hardly pushable. I have a back problem and I certainly feel pain on trying to push the trolley which goes in all diections. They should be much better maintained to avoid injury. Otherwise the staff are very helpful and kind at the Blackpool Road Dobbies whihc is my local one.

16. April 2022
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Antwort von Dobbies Garden Centres - Preston


Hi

Thanks for your rating.

Please email our customer service team if you wish to raise anything. I will pass this feedback to our management team.

Sorry for any inconvenience caused.

Best wishes

Bewertet mit 5 von 5 Sternen

Always helpful staff x Only problem is…

Always helpful staff x Only problem is in summer when it gets excessively hot and no air condition x Don’t know how staff cope but still maintain high standard of customer care x

12. April 2022
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Antwort von Dobbies Garden Centres - Preston


Hi

Thank you for the excellent review and for 5 stars!

We hope to see you again soon and will pass on your feedback regarding the heating and air condition.

Best wishes
John

Bewertet mit 3 von 5 Sternen

I always enjoy going to Dobbies

I always enjoy going to Dobbies. I have a disabled husband and he is very slow. We arrived at about 1.45pm and went directly to the cafe for a spot of lunch. They had just closed it for 30 mins. My husband is unable to stand for lengthy periods. He was kindly allowed to sit. However when it opened at 2.30 we were informed that it was only drinks and cake. Very disappointing as we travel a distance from our home. I appreciate the covid and staffing impact on the service you offer but was very underwhemed on this visit

12. April 2022
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Antwort von Dobbies Garden Centres - Preston


Hi

Thanks for your rating.

I will pass this feedback to our management team.

Sorry for any inconvenience caused.

Best wishes
John

Bewertet mit 1 von 5 Sternen

Extreamly poor resturant

The resturant if thats what you call it is probably the worst ive been too in many years .. tables uncleared many for the entire 45 mins we were there.many of the lights didnt work so it was quite dark . The few cleared tables were dirty Food order late and then when it arrive it was the wrong order . Food overpriced and poor quality . This place should be closed down until they can sort out how to run the place properly we saw a few customers walk away as nowhere to sit . i contacted the head office and they werent really interested .

5. April 2022
Bewertung ohne vorherige Einladung
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Antwort von Dobbies Garden Centres - Preston

Hi

Thanks for your review.

Sorry you didn't fully enjoy your visit. Can you send your details to customer.service@dobbies.com so we can help?

Best wishes


John

Bewertet mit 3 von 5 Sternen

New system does not seem to be working…

New system does not seem to be working efficiently.
1) Find table note number return to till. 2) Wait for someone to return to till to take order.
3) Then wait for 30 mins for 2 x coffees to be delivered to table.
As always staff very nice.

31. März 2022
Dobbies Garden Centres - Preston-Logo

Antwort von Dobbies Garden Centres - Preston

Hi

Thanks for your rating.

I will pass this feedback to our management team.

Sorry for any inconvenience caused.

Best wishes
Liz

Bewertet mit 5 von 5 Sternen

Great service

31. März 2022
Dobbies Garden Centres - Preston-Logo

Antwort von Dobbies Garden Centres - Preston

Hi

Thank you for the excellent review and for 5 stars!

I'm delighted you enjoyed your visit and hope to see you again soon.

Best wishes
Liz

Bewertet mit 5 von 5 Sternen

Trips to Dobbies Enjoy visits got plenty of variety of…

Enjoy visits got plenty of variety of plant's,seeds and shrubs
The restaurant is good for a coffee and the staff are friendly.
The only thing I miss is Peacock's and Edinburgh wool outlets

31. März 2022
Dobbies Garden Centres - Preston-Logo

Antwort von Dobbies Garden Centres - Preston

Hi

Thank you for the excellent review and for 5 stars!

I'm delighted you enjoyed your visit and hope to see you again soon.

Best wishes
Liz

Bewertet mit 5 von 5 Sternen

It's always a delight to shop at…

It's always a delight to shop at Dobbies. Everything is very nicely displayed. Great selection of goods at reasonable prices.

22. März 2022
Dobbies Garden Centres - Preston-Logo

Antwort von Dobbies Garden Centres - Preston

Hi

Thank you for the excellent review and for 5 stars!

I'm delighted you enjoyed your visit and hope to see you again soon.

Best wishes
Liz

Bewertet mit 4 von 5 Sternen

Always a pleasure…

Always a pleasure to shop in the Preston branch of Dobbies, staff always knowledgeable and always happy to help.

16. März 2022
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Antwort von Dobbies Garden Centres - Preston


Hi

Thanks for the 4 stars! We hope to see you back in-store again soon.

Best wishes
Liz

Bewertet mit 5 von 5 Sternen

Excellent service

8. März 2022
Dobbies Garden Centres - Preston-Logo

Antwort von Dobbies Garden Centres - Preston

Hi

Thank you for the excellent review and for 5 stars!

I'm delighted you enjoyed your visit and hope to see you again soon.

Best wishes
Liz

Bewertet mit 3 von 5 Sternen

Better than last visit!

Well, it was a big improvement on our last visit. The staff were friendlier and they had a reasonable selection of cakes in the café.

Service in the café was very slow, with few staff evident.

Better, but still a way to go.

24. Februar 2022

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