Had a couple of visits to dfs due to delays in getting into our new build home. Went in today and had a great experience meeting with one of the managers and then sales team. Managed to purchase the c... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
All staff were professional, helpful and polite, particularly 'Debbie' who cared for me and my disability throughout the whole process. She was very knowledgeable about the sofa, the fabrics and all... Mehr ansehen
Unternehmen hat geantwortet
Excellent customer service and he was very informative about our new sofas, explained everything to us and answered all our questions. He was very friendly and not pushy like some salesmen can be. Ove... Mehr ansehen
Unternehmen hat geantwortet
Lucy in the Teesside Park store could not have been more helpful. Her product knowledge, and helpful attitude made choosing our furniture so much easier. We never felt rushed or pressured, I fact at o... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Vom Unternehmen geschrieben
Kontaktinformationen
4 Middlesbrough Road, Park Avenue, TS177BT, Thornaby, Vereinigtes Königreich
- 0333 999 9845
4.9
Hervorragend
8801 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
10/10 service from start to finsh
8. August 2026
Antwort von DFS Furniture - Stockton
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
I went into DFS Teesside park today and…
I went into DFS Teesside park today and purchase a sofa bundle and a rug and the lady who dealt with me was fabulous very friendly and helpful. Made me feel very comfortable and explained everything thoroughly. Got me a great deal. Would highly recommend I am a very happy customer
8. August 2026
Antwort von DFS Furniture - Stockton
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Our current sofa we got from this…
Our current sofa we got from this branch has lasted us 10 years, we decided to come back to upgrade and received help from Warren, he was a great help, super friendly and knowledgable. Would be back again.
8. August 2026
Antwort von DFS Furniture - Stockton
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Toni was so helpful
Toni was so helpful. Ordered exactly what we needed in our sofa. So grateful
8. August 2026
Antwort von DFS Furniture - Stockton
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Greeted at the door
Greeted at the door. Ravanelli was really helpful and explained everything to us in detail and care. Great customer service.
8. August 2026
Antwort von DFS Furniture - Stockton
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Left us to look round then was very…
Left us to look round then was very helpful when we wanted to know more
8. August 2026
Antwort von DFS Furniture - Stockton
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Really exceptional service from Micheal…
Really exceptional service from Micheal today - made my purchase stress-free and everything was explained perfectly!
Thank you so much!
8. August 2026
Antwort von DFS Furniture - Stockton
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Amazing experience
Amazing experience, very helpful, very professional and friendly. 100% recommened
8. August 2026
Antwort von DFS Furniture - Stockton
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Antwort von DFS Furniture - Stockton
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Lovely service from Lucy
Lovely service from Lucy. Very thorough and friendly. Showed good knowledge of the products.
6. August 2026
Antwort von DFS Furniture - Stockton
Hello,
Thank you for sharing your great review with us.
Kind regards,
Holly M
DFS Customer Support
Fantastic Customer Service from Ateeq…
Fantastic Customer Service from Ateeq at DFS Stockton. Very welcoming and relaxed atmosphere to browse. Not pressurised by staff whilst browsing but Ateeq was on hand when we asked for assistance. All staff very pleasant but Ateeq in particular stood out to us as a very knowledgeable, approachable, friendly person happy in his job. He took the time to explain everything thoroughly and guided us through our purchase skilfully. A pleasure doing business.
6. August 2026
Antwort von DFS Furniture - Stockton
Hello,
Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!
Kind regards
Holly M
DFS Customer Support
Atiq was our customer service…
Atiq was our customer service representative today. He was very helpful and cooperative. He understood what we needed and guided us to the best. Whole shopping experience was really good.
6. August 2026
Antwort von DFS Furniture - Stockton
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Great staff
The staff were very knowledgeable and friendly. Michael in particular was extremely helpful, therecwas no 'hard sell' and he was genuinely interested in what we wanted, gave us plenty of time to try out all the sofas and also suggested suitable alternative options for us to consider. Thank you so much to all the DFS team we spoke to during our visits to your Stockton store.
5. August 2026
Antwort von DFS Furniture - Stockton
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Freindly and informative staff
Freindly and informative staff
No pressure to buy amd good deals
5 stars
5. August 2026
Antwort von DFS Furniture - Stockton
Hello,
Thank you for your lovely feedback.
Kind Regards,
Holly M
DFS Customer Support
Great staff. excellent staff quick to help and…
Excellent staff quick to help and effiecent
5. August 2026
Antwort von DFS Furniture - Stockton
Hello Mr Adams,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Karl was knowledgeable and attentive
Karl was knowledgeable and attentive. 5 star! Great coffee too!
5. August 2026
Antwort von DFS Furniture - Stockton
Hello Jacky,
We really appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Lia
DFS Customer Support
Staff were very helpful and efficient
Staff were very helpful and efficient. They offered us a drink and made us feel relaxed .
5. August 2026
Antwort von DFS Furniture - Stockton
Hello,
Thank you for your positive feedback.
Kind regards
Holly M
DFS Customer Support
Everything was perfect.
Everything was perfect.
My partner and her Mam had viewed the sofa set the day before and had spoken to the staff that dealt with my order.
28. Juli 2026
Antwort von DFS Furniture - Stockton
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Claire was exceptionally helpful and…
Claire was exceptionally helpful and patience I supporting us in what we were looking for and what would actually work .
5. August 2026
Antwort von DFS Furniture - Stockton
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
I can’t remember the gentleman’s name…
I can’t remember the gentleman’s name that helped us but he was super friendly and very helpful. He recognised me from the day before when I had been in the shop and helped me pick and finalise my sofa. Great experience and service
3. August 2026
Antwort von DFS Furniture - Stockton
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
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