All staff were professional, helpful and polite, particularly 'Debbie' who cared for me and my disability throughout the whole process. She was very knowledgeable about the sofa, the fabrics and all... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Excellent customer service and he was very informative about our new sofas, explained everything to us and answered all our questions. He was very friendly and not pushy like some salesmen can be. Ove... Mehr ansehen
Unternehmen hat geantwortet
We purchased 2 sofas today and the service provided by Warren was excellent. There was great communication, there was no pushy sales talk. The sofas purchased were fairly priced and of high standard... Mehr ansehen
Unternehmen hat geantwortet
As soon as we set foot in the store the very ambience and layout of the furniture had a welcoming feel to it. We where greeted by a salesman who made us feel at home asked the right questions and he s... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Vom Unternehmen geschrieben
Kontaktinformationen
4 Middlesbrough Road, Park Avenue, TS177BT, Thornaby, Vereinigtes Königreich
- 0333 999 9845
4.9
Hervorragend
8801 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Helpful and informative
Helpful customer service, genuine and not pushy, would recommend
11. August 2026
Antwort von DFS Furniture - Stockton
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Excellent service
Toni was extremely patient, explained everything clearly, didn't hurry or pressure me in any way. Excellent service from a very efficient and pleasant young lady.
11. August 2026
Antwort von DFS Furniture - Stockton
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Very helpful staff with detailed…
Very helpful staff with detailed information provided before the agreement.
10. August 2026
Antwort von DFS Furniture - Stockton
Hello,
Thank you for your positive feedback.
Kind regards,
Holly M
DFS Customer Support
We had a lovely experience with Carl at…
We had a lovely experience with Carl at the teeside branch shopping for new sofa with recliner chair for my father and Carl was so patient and very helpful and also interacting with grandchildren we had lovely time happy with our choice of sofa so big thank you
10. August 2026
Antwort von DFS Furniture - Stockton
Hello Joanne,
We are really grateful for your kind words and for sharing your experience in our store with Carl. Thank you very much and we look forward to seeing you again!
Kind regards,
Lia
DFS Customer Support
Antwort von DFS Furniture - Stockton
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Polite staff who dealt with the sale…
Polite staff who dealt with the sale cant remember the name could be Warren.
8. August 2026
Antwort von DFS Furniture - Stockton
Hello,
Thank you for your kind feedback.
Kind regards,
Holly M
DFS Customer Support
Great experience
Great experience, Lucy was very helpful and ensured she answered all my questions
2. August 2026
Antwort von DFS Furniture - Stockton
Hello,
Thank you for sharing your kind review with us.
Kind regards
Holly M
DFS Customer Support
Antwort von DFS Furniture - Stockton
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Seen what I wanted online the…
Seen what I wanted online the assistants were so helpful and although I couldn’t get the couch I wanted (room not big enough) the adapted the sofa in a way so I could still get what I wanted, all staff extremely friendly and welcoming.
9. August 2026
Antwort von DFS Furniture - Stockton
Good Morning,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind Regards,
Jordan
DFS Customer Support
Antwort von DFS Furniture - Stockton
Hello Lauren,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
could not of found a happier and most…
could not of found a happier and most helpful person in the store and all while i lay down in comfort
9. August 2026
Antwort von DFS Furniture - Stockton
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Dale definitely 10/10 exactly pained…
Dale definitely 10/10 exactly pained everything and helped with my sizes and listened to what I needed comfort and style , no pressure at all , ordered my lovely sofa set can’t wait to receive it , professional from start to finish , well recommended
8. August 2026
Antwort von DFS Furniture - Stockton
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Antwort von DFS Furniture - Stockton
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Delightful young lady
The young lady that delt with our purchase was fantastic, she was so helpful. It was a delight to be served by her. The rest of the staff on duty were also so helpful.
8. August 2026
Antwort von DFS Furniture - Stockton
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
A good experience
The member of staff was very helpful, attentive but not pushy. I was given useful information on buying suitable furniture to fit my living room. Everything was explained very clearly and was double checked to make sure I was happy with my order.
7. August 2026
Antwort von DFS Furniture - Stockton
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
10/10 service from start to finsh
8. August 2026
Antwort von DFS Furniture - Stockton
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
I went into DFS Teesside park today and…
I went into DFS Teesside park today and purchase a sofa bundle and a rug and the lady who dealt with me was fabulous very friendly and helpful. Made me feel very comfortable and explained everything thoroughly. Got me a great deal. Would highly recommend I am a very happy customer
8. August 2026
Antwort von DFS Furniture - Stockton
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Our current sofa we got from this…
Our current sofa we got from this branch has lasted us 10 years, we decided to come back to upgrade and received help from Warren, he was a great help, super friendly and knowledgable. Would be back again.
8. August 2026
Antwort von DFS Furniture - Stockton
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Toni was so helpful
Toni was so helpful. Ordered exactly what we needed in our sofa. So grateful
8. August 2026
Antwort von DFS Furniture - Stockton
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Greeted at the door
Greeted at the door. Ravanelli was really helpful and explained everything to us in detail and care. Great customer service.
8. August 2026
Antwort von DFS Furniture - Stockton
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
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