Had a nice experience in DFS riverside, after lots of looking we settled on a sofa and our experience was very relaxed. Reece Wilson served us and was extremely professional. He answered all of our qu... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
This was our 3rd time viewing the sofa so we were well set on this being the choice for us. The 3rd time we were assisted by a gentleman called Reece, and he was very informative and talked us throug... Mehr ansehen
Unternehmen hat geantwortet
I recently ordered a sofa from DFS and had an absolutely fantastic experience. From the moment I walked in, the service was top-tier. I want to give a special shout-out to the manager who assisted me... Mehr ansehen
Unternehmen hat geantwortet
staff were super helpful at the northampton showroom, really new the products and took the time to talk us through the options, explained the expected wear and tear of different styles, and were not p... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Vom Unternehmen geschrieben
Kontaktinformationen
18-20 Towcester Road, NN1 1EE, Northampton, Vereinigtes Königreich
- 0333 999 9744
4.9
Hervorragend
3852 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Easy ordering experience
17. Juni 2026
Antwort von DFS Furniture - Northampton
Hello,
Thank you for your lovely review.
Kind regards,
Holly M
DFS Customer Support
The sales assistant
The sales assistant, Anthony, at the Northampton store was very helpful
15. Juni 2026
Antwort von DFS Furniture - Northampton
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
Courteous staff and well stocked
Knowledgeable and professionally friendly staff. Didn't pounce on us the moment we stepped through the door but gave us space and time to have a bit of a look around before coming to offer some help and then gave us more space and time to carry on looking until we were ready to make a decision. Talked through all the details and options clearly.
15. Juni 2026
Antwort von DFS Furniture - Northampton
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
The lady was very helpful.
The lady was very helpful.Explained everything in great detail.Couldn’t have been better.
15. Juni 2026
Antwort von DFS Furniture - Northampton
Hello,
Thank you for sharing your kind review with us.
Kind Regards,
Holly M
DFS Customer Support
Antwort von DFS Furniture - Northampton
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Great service from Reece today made the…
Great service from Reece today made the experience smooth and quick and very informative.
Highly recommend
14. Juni 2026
Antwort von DFS Furniture - Northampton
Hello Stuart,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
The staff took the time to listen and…
The staff took the time to listen and help us find what we needed not what they wanted to sell us.
1. Januar 2026
Antwort von DFS Furniture - Northampton
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Staff were very professional
Staff were very professional, knowledgable and friendly. Harry served us and we had a good experience
12. Juni 2026
Antwort von DFS Furniture - Northampton
Hello Bev,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Very friendly and welcoming
Very friendly and welcoming, explained everything in detail, a good experience and the store was well set put with plenty of space and not overcrowded.
9. Juni 2026
Antwort von DFS Furniture - Northampton
Hello John,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
My experience with the staff members…
My experience with the staff members were very pleasant
No pushy sales tactic
Overall very good 👍
8. Juni 2026
Antwort von DFS Furniture - Northampton
Hello,
We really appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Lia
DFS Customer Support
Very helpful staff
The salesperson who assists us was Reece, he was polite, helpful and knowledgeable, everything was explained to us clearly and all areas covered. Also the store manager (my apologies I don't remember her name) has given us a great deal on our purchase.
4. Juni 2026
Antwort von DFS Furniture - Northampton
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Great staff
Really helpful staff. Explained everything to us. Best thing for me is that the sales team didn’t pounce on you as soon as you got in the store.
6. Juni 2026
Antwort von DFS Furniture - Northampton
Hello,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
No high pressure sales
No high pressure sales, we were approached and asked if we knew what i was looking for then left to look around, once i had chosen the sales person was very informative and took me through all my options so i could make my final decision.
Very happy
5. Juni 2026
Antwort von DFS Furniture - Northampton
Hello Martin,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Very helpful service from the outset
Very helpful service from the outset. Staff informative and polite. Good attention to detail.
4. Juni 2026
Antwort von DFS Furniture - Northampton
Hello Rob,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
I was at my request left to browse the…
I was at my request left to browse the furniture, I know what I want and I don’t need a pushy salesperson trying to sell me something that I don’t want.
When I had found the item I wanted to buy I was quickly helped with all the information I needed to finalise the purchase, Elisha was very knowledgeable and efficient.
5. Juni 2026
Antwort von DFS Furniture - Northampton
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
The perfect salesman
I was served by a gentleman with what I would describe as an "old school manner" who explained every step of my purchase thoroughly and expertly. I was delighted with the whole process which left me convinced that I had made the correct decision to buy my sofa from this company. I now look forward to receiving my goods.
4. Juni 2026
Antwort von DFS Furniture - Northampton
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Kind Regards,
Vanessa
DFS Customer Support
Antwort von DFS Furniture - Northampton
Hello,
Thank you for your kind feedback.
Kind regards
Holly M
DFS Customer Support
Very helpful lady
Very helpful lady, took her time to explain everything to me. Can’t wait to get my new sofa. Thank you
2. Juni 2026
Antwort von DFS Furniture - Northampton
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.
Kind Regards,
Lorraine A
DFS Central Customer Support
Antwort von DFS Furniture - Northampton
Hello Laura,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Salesperson was very helpful andgave me…
Salesperson was very helpful andgave me good advice. Everything was made very clear about the purchase
2. Juni 2026
Antwort von DFS Furniture - Northampton
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
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