recently visited the DFS sofa and furniture store and had such a great experience. I really loved the environment, it felt welcoming and comfortable. The staff were also amazing, especially the lady w... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
recently visited the DFS sofa and furniture store and had such a great experience. I really loved the environment, it felt welcoming and comfortable. The staff were also amazing, especially the lady w... Mehr ansehen
Unternehmen hat geantwortet
Mark is a true professional, an asset to DFS. He got to know me & my family, listened to what I wanted and tailored his solution to us. He provided no pressure and found the perfect balance between be... Mehr ansehen
Unternehmen hat geantwortet
Meeting Mark from Ipswich was such a breath of fresh air which is very unusual for customer service these days. Marks customer service was impeccable. Mark was incredibly profess... Mehr ansehen
We went to the Ipswich store to just have a look at some sofas the first staff member greeted us but weirdly never got up to greet us. We had a short look around then Alex came out and couldn’t be a... Mehr ansehen
Unternehmen hat geantwortet
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Vom Unternehmen geschrieben

James Bennett Ave, Futura Park 1, IP3 9SP, Ipswich, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Tina made me, my partner and son feel welcome considering we were young she did a fantastic job in explaining every detail not hesitating to repeat things. We went in with options in mind and she found the sofa for us in under 2 minutes it was a perfect experience.

Antwort von DFS Furniture - Ipswich
Marcus from Ipswich store extremely helpful and friendly and informative
It’s the third time I have brought sofas from this store
Very happy with the service

Antwort von DFS Furniture - Ipswich
We had a nice experience in the Ipswich store. Relaxed, quick and helpful service

Antwort von DFS Furniture - Ipswich
Great selection of products to choose from. Staff were very friendly, informative and helpful.

Antwort von DFS Furniture - Ipswich
We had a fantastic experience at DFS today, thanks to Mark. He was incredibly friendly, patient, and professional from start to finish. He took the time to explain everything in detail, showed us all the sofas we wanted to see, and clearly went through the pricing and different options available.
What really stood out was his kind, empathetic approach and genuine willingness to help. We never felt under any pressure, and he made the whole experience enjoyable and stress-free.
We're absolutely delighted with the service Mark provided and couldn't have asked for a better salesperson. Thank you, Mark, for all your help today. We wish you all the very best and highly recommend asking for him if you're visiting DFS!

Antwort von DFS Furniture - Ipswich
I was greeted in a friendly manner, I was given all the information about the sofa I was choosing, Mark was very friendly and professional. The whole experience was a positive one.

Antwort von DFS Furniture - Ipswich

Antwort von DFS Furniture - Ipswich
We were really impressed by Mark and the team at DFS. Very knowledgeable and gave us plenty of time to make the decision right for us. Really happy with the service we received.

Antwort von DFS Furniture - Ipswich
Richard was very helpful, talking my husband and I through the available options for the settee we wanted

Antwort von DFS Furniture - Ipswich
We visited DFS in Ipswich and we received helpful and informative customer service from the beginning, and did not feel under any pressure to buy anything!
The process of choosing and buying our sofa was very straightforward and all the information we were given was transparent. Lisa looked after us.

Antwort von DFS Furniture - Ipswich
Tina was very helpful and guided us easily though the whole process

Antwort von DFS Furniture - Ipswich
We meet Lisa at the store today and she was very helpful and knowledgeable

Antwort von DFS Furniture - Ipswich
Richard really helped us to pick the right sofa for our situation, a combination that we had never considered. He was very knowledgable about the products and options available. He was really patient, friendly and really listened to what we wanted.

Antwort von DFS Furniture - Ipswich
Mark was patient and not pushy. He trusted us to take our time and even to leave and look at other competitors before coming back, satisfied we had the right furniture for us! Your in house choices were far better than any of your local competitors as were your prices. Mark took loads of time with us helping us get everything we needed.

Antwort von DFS Furniture - Ipswich
I and my family were greeted by friendly staff who explained the lay out of store and pointed us in the right direction. Did not feel pressured in any way.
We were dealt with by Alexis who explained everything throughly.

Antwort von DFS Furniture - Ipswich
My wife and I went into DFS today to finally buy the corner seating unit we fell in love with three months previously.
We are buying a house in France (a protracted affair) and choosing furniture to try and tie-in with the completion has proved difficult. However, we have been ably assisted by Tina who we first met those three months ago.
She originally greeted us and has helped us each time we went back so it was great to finally conclude the purchase with her help.
Thorough in all she explained and with a cheery disposition, she was a delight to have helping us.
Nothing was too much trouble and 5 stars is certainly well deserved!

Antwort von DFS Furniture - Ipswich
We first started looking for a corner seating unit about three months ago, after we had found a house which we had decided to buy.
We explained to the lovely sales person, Tina, that we were just starting our search and were left to amble round the store. When we found what we had been looking at online, we asked for her help. Tina hadn't been pushy and that was important to us.
Questions were answered in a helpful, constructive manner and despite the fact we had explained we were not able to make a purchase that day, Tina gave us ample time.
We went back into the store twice more, as the house purchase (moving to France), wasn't quite as smooth as we had hoped for and the completion date was difficult to predict. We were greeted each time by Tina and finally we could tell her that we could proceed! She explained in detail, that we could not benefit with some aspects of the things DFS had to offer but we had decided on our choice and proceeded with our purchase.
We could not have had a better experience with Tina and would heartily recommend DFS to anyone who wants a stress-free shopping experience.

Antwort von DFS Furniture - Ipswich

Antwort von DFS Furniture - Ipswich
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.