Awful experience. Wouldn't even consider any of my emails and timeline of trying to appeal/dispute the fine. Never received the first fine letter. And I was told that I can't actually appeal/di... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I’ve just had an extremely frustrating phone conversation with someone at DRP. I asked a straightforward question — whether they could place the case on hold while an appeal is reviewed. Instead of gi... Mehr ansehen
Tyler took the time to help with our enquiry. Obviously we was not happy with having received a ticket but he did his upwrite best to sort out the situation in a professional and emphatically. Nice to... Mehr ansehen
Owning a vehicle rental company running hundreds of vehicles we receive many debt recovery letters due to PCN's/speeding fines. Dealing with Carlos & Monica @ DRP was easy, they put the case on hold w... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Debt Recovery Plus is a leading provider of debt resolution services to the private parking sector, delivering exceptional service and excellent results for all our clients. We provide end-to-end solution spanning the full debt life-cycle: from pre-debt appeals through to debt resolution, including legal and litigation. We are proud members of the British Parking Association (BPA) and the International Parking Community (IPC).
Kontaktinformationen
Vereinigtes Königreich
- www.debtrecoveryplus.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 56 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Very helpful and good communication
Very helpful and good communication
Monica was extremely professional and…
Monica was extremely professional and polite. She allowed me to speak and actively listened to me which allowed her to deal with my query efficiently - leading to a very satisfactory outcome.

Antwort von Debt Recovery Plus
Spoke to Monica about my son’s parking…
Spoke to Monica about my son’s parking ticket after it had been cancelled. She explained it had been cancelled but after the letter was sent. Case was closed and she confirmed by email straight away for reassurance. Thank you

Antwort von Debt Recovery Plus
Karen Maddock was very helpful and got…
Karen Maddock was very helpful and got our issue resolved quickly and smoothly without any troubles.

Antwort von Debt Recovery Plus
Waiting time in queue, but service was good
It took some time to get through, I had to wait around 10-15 mins. However, once I got through, Juned was polite and helpful. He dealt with my query immediately without wasting time and his follow up email response was prompt. Thank you!

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Mike Gibson was very thorough
Mike Gibson was very patient, helpful and thorough with my enquiry which resulted in confirmation of my payment.

Antwort von Debt Recovery Plus
Karen Maddock was very polite and…
Karen Maddock was very polite and helpful. Would 100% recommend to speak to her if you have any problems.

Antwort von Debt Recovery Plus
mike was very helpful with this problem…
mike was very helpful with this problem premier park was the issue has I had already sent this images over to them

Antwort von Debt Recovery Plus
Very Good
The person I spoke to, Mike Gison, was very polite and informative. The matter was concluded very efficiently.

Antwort von Debt Recovery Plus
Very good communication and short…
Very good communication and short waiting time on the phone.
Good resolution to an initial problem and thanks
After I was initially surprised and not very happy to receive a call from debt recovery for a parking ticket, the contact I spoke to Mike was really helpful and got this all rectfiied for me. Good communication throughout and helpful (something I would never have expected in that situation). In fact I volunatrily wanted to write this review as a way thanks to Mike for his help in resolving the issue.
Jack

Antwort von Debt Recovery Plus
Mike handled my situation very well…
Mike handled my situation very well answered all my questions promptly. 10/10 service fast and understandable thank you very much. Highly recommend

Antwort von Debt Recovery Plus
The call was answered quickly
The call was answered quickly. The representative I spoke with, Monica Manuel, was knowledgeable and helpful. She was able to investigate my enquiry without delay and followed up with confirmation by email. I’m pleased with the service I received.

Antwort von Debt Recovery Plus

Antwort von Debt Recovery Plus
Great customer service
Clear, helpful and concise communication
Kind and understanding of my situation
Kind and understanding of my situation. Tyler offered a sensible solution to my situation and it was helpful in a calm way without me having to get upset

Antwort von Debt Recovery Plus
The worst people i had ti deal with…
The worst people i had ti deal with them anyway i had to pay them £380 over £30 fine anyway i talk with very well known lawyers he advise me not pay them he told me let increase as much as the they want they never aload to send bailiff to your home even wouldnt effect on your credit just once you recive fine from them call them and give them false address and just ignore it and if they send letters to your home not open just say its nit live here return i hope my advice help some of drom stop dealing with shark theif
PCN was issued
PCN was issued , called customer service, Spoke to Monica, query resolved within a day.
Very helpful!
Thank you Monica !

Antwort von Debt Recovery Plus
Absolute diabolical company trying to…
Absolute diabolical company trying to fine me for parking in a car park of a pub when I was cleaning the windows. Trying to say I ignored signage there was none there is now and telling me I ignored previous fine which I didn't get so now I cant appeal it. Absolute shysters I will see my day in court before I give them a single penny.

Antwort von Debt Recovery Plus
It was a great effective and quick help
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