DCL Insurance Bewertungen 

1'869
•
TrustScore 5 von 5

4.8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

At first, I wasn’t happy with the service, but DCL offered a price match. Rather than switching to a different provider, I decided to stay with DCL. Their customer support is excellent, and I reall... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I dealt with Yohann and he was very supportive, knowledgeable, polite during my renewal for taxi insurance and got me the best deal. I have been with this company for last few years and all the membe... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Its my 3rd year with DCL INSURANCE thank you very much for such a nice and friendly service On renewal got cheaper quote from somewhere else but DCL match the price for me Once again thank you ver... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Yohann was very professional today. He went out of his way to help me renew my policy and price-matched it. Brilliant service, very polite. 5th renewal, definitely recommend DCL. .

Unternehmen hat geantwortet

Unternehmensdetails

  1. Versicherungsmakler

Vom Unternehmen geschrieben

DCL Insurance is the leading name in hire and reward insurance for minicab, taxi, chauffeur and delivery drivers across the UK, and a high quality provider of ADI insurance cover for Driving Schools and Driving Instructors. Established in 1999, we are proud to be able to provide the best private hire and public hire insurance to chauffeur, minicab and taxi drivers nationwide at extremely competitive prices. At DCL we are committed to providing the best insurance cover at the best prices whilst maintaining a gold standard level of customer service, knowledge and professionalism. In 2012 we were awarded Charted Insurance Broker status by the Chartered Institute of Insurance. Only the UK’s premier insurance broking firms qualify for Chartered status, so when you come to us you know you are dealing with proven professionals. Contact us on 020 8669 4466 for a quote.


Kontaktinformationen

4.8

Hervorragend

TrustScore 5 von 5

1869 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 76 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.8

Alle Bewertungen

(1'869)

359 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Matthew santos was great to speak to…

Matthew santos was great to speak to and dealt with my matter with utmost professionalism

1. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von DCL Insurance

Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.

Bewertet mit 1 von 5 Sternen

I have a problem with my insurance…

I have a problem with my insurance company called DCL last year my car was stripped off the front bumper and the two lights are stolen and I reported to my insurance and it took them to finished over four months at that time and I lost my earnings and I’m struggling to pay for my bills as well .
The second time was happened to my car as well they stripped as of what they done a year ago this time they took front bumper, bonnet and the two front lights and they broke down to the driver side mirror as well so when I claim through my insurance they haven’t done any thing to fix my car it took them a while to get the parts and at this time I’m struggling with my expenses and I’m behind to cover for my bills as well, And I spoke with them so many times with the customer service representatives but they are not helpful and they don’t care, so still I’m out of work and they don’t know how long to get done the car . And I don’t think they have a communication between them one. And specially if you are a Taxi driver every thing is to hard to cover your expenses. I hope everyone they can see my problems with DCL and I hope everyone can understand it this situations from my experience.

12. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von DCL Insurance

We are very concerned to see your review and would like the opportunity to investigate this. We will ask a senior Manager to look into this as a matter of urgency and they will be in touch with you to discuss further.

Bewertet mit 5 von 5 Sternen

Very helpful and professional thanks…

Very helpful and professional thanks Yasmin

2. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von DCL Insurance

Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.

Bewertet mit 5 von 5 Sternen

Good service

Good service,
Thank you YOHANN

29. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von DCL Insurance

Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.

Bewertet mit 5 von 5 Sternen

Great service

Great service
Quick
Great conversation

29. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von DCL Insurance

Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.

Bewertet mit 5 von 5 Sternen

Very good service

Very good service

25. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von DCL Insurance

Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.

Bewertet mit 5 von 5 Sternen

This is my second year with DCL always…

This is my second year with DCL always go above and beyond to get me a cheap quote and yohan is very professional and helpful.

24. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von DCL Insurance

Thank you for taking the time to write a 5* review, we really appreciate your feedback and I will make sure this is passed onto Yohan and his manager.

Bewertet mit 5 von 5 Sternen

I am happy for the service I have…

I am happy for the service I have received from Yohann regarding my renewel insurance.

Very helpfull

24. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von DCL Insurance

Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.

Bewertet mit 1 von 5 Sternen

Do Not Trust this DCL company.

I was insured with DCL back in 2024. Someone hit and run with my Taxi car and I managed to chase the driver and confronted him that he just hit and run my Taxi. I took photos of the car/number plate involved and told DCL insurance company with photo proof. The DCL then contacted their appointed Law firm to deal with the case. The case run for about 1 and half years and the final decision made by the Law firm was that the evidence I provided was insufficient and therefore I was held responsible of the incident and I ended up losing my £500 excess. How did they figured this out ?. I was the one who was affected by this incident and I ended up paying the penalty. Why ?. Don't trust this company. The company has treated me very unfairly and I have lost the trust in this company forever.

19. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von DCL Insurance

We are very concerned to see your review. After checking our customer database, we are unable to find your details on our system, could you please either contact us via telephone or email us, so we can investigate the matter further.

Bewertet mit 5 von 5 Sternen

Best insurance company I have been with…

Best insurance company I have been with them for almost 10 years. Thank you to Adel Phillips offering very good service and the best quote for my renewal. I always recommended to friends. All the best.

17. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von DCL Insurance

Thank you for taking the time to write a 5* review, we really appreciate your feedback and I will make sure this is passed onto Adel and her manager.

Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service
Very good feedback when I wanted a good deal

19. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von DCL Insurance

Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.

Bewertet mit 5 von 5 Sternen

Dcl always been very competent

Dcl always been very competent. I been with dcl for last 10 years. They always gave me reasonable quote. Phone staff very friendly help full. Highly recommend five 🌟 🌟 🌟 🌟 🌟.

18. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von DCL Insurance

Thank you so much for leaving this 5* review. We’re delighted that you were so happy with the service you received. Our team pride themselves on going the extra mile for our clients. We’d really appreciate it if you could share your positive experience with your friends and colleagues.

Bewertet mit 5 von 5 Sternen

Jill Mayne was very very helpful with…

Jill Mayne was very very helpful with my renewal! Thank you Jill!

8. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von DCL Insurance

Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.

Bewertet mit 5 von 5 Sternen

Superb

Superb, brilliant service once again from YOHAAN, much appreciated buddy.

18. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von DCL Insurance

Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.

Bewertet mit 5 von 5 Sternen

Fast and prompt response

Fast and prompt response, I was busy and wasn’t able to attend calls, Adel from DCL was polite and patient. Eventually I mailed to say I was now available. Got a call from Adel who explained my insurance renewal. I was happy with the whole process. Five stars from me

18. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

ADEL has been excellent

ADEL has been excellent! Excellent service

18. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von DCL Insurance

Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.

Bewertet mit 5 von 5 Sternen

Amanda she gives me good service to…

Amanda she gives me good service to understand my policy she help me a lot thank you very much for you kindness and you service God bless thank you again

18. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von DCL Insurance

Thank you for taking the time to write a 5* review, we really appreciate your feedback and I will make sure this is passed onto Amanda and her manager.

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