The staff at the Treforest unit provided outstanding support, especially considering it was a last-minute request. Their helpfulness, kindness, and friendly attitude were truly remarkable. The pricing... Mehr ansehen
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Das sagen Bewerter
A much better experience than with the larger, big name car rental companies. I was looked after by Tony Bowen in Gorseinon, near Swansea, who was friendly relaxed and, best of all, did not try to har... Mehr ansehen
Unternehmen hat geantwortet
As Motorhome newbies hiring from Days seemed like a good idea….and it was ! From start to finish our 4 days was made so much easier by the help we were given by Dave when we collected the vehicle. Hi... Mehr ansehen
Unternehmen hat geantwortet
Excellent service from Days in Swansea. We would particularly like to thank Dave & Pete for being so helpful & friendly with the handovers. A lovely quality camper van which we really enjoyed for our... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Discover a wide range of over 12,000 hire vehicles at Day's Rental, in 12 UK locations, including cars, vans, minibuses, motorhomes and more. Flexible hire periods mean you can choose to run a hire vehicle for just 1 day or up to 36 months. Receive an instant quote at any time, anywhere, with our handy 24/7 quote system.
Kontaktinformationen
Swansea Road, SA4 4LL, Swansea, Vereinigtes Königreich
- 01792 222111
- hire@daysrental.co.uk
- www.daysrental.co.uk
4.5
Hervorragend
429 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
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Staff awesome, van awesome. Highly recommended
£69.95 for a 21 reg Volkswagen Transporter for the day. Absolutely awesome. The Wrexham branch staff were friendly, courteous, professional. The van itself was a dream to drive and atttacted attention from people asking where I rented it from and how much. Returned the following morning with no issues and no worries whatsoever. Will use again and I highly recommend.
11. September 2021
Bewertung ohne vorherige Einladung
Antwort von Day's Rental
Hi Darren,
Thank you for letting us know how we did. We're happy to hear you were pleased with your experience at our Wrexham branch and we look forward to seeing you again soon.
Best wishes,
Sarah
Faultless from start to finish
Faultless from start to finish. Thanks to the Exeter branch. Will certainly use Days again
8. September 2021
Bewertung ohne vorherige Einladung
Antwort von Day's Rental
Thank you for your 5-star review, Stew!
Lorraine was amazing
Lorraine was amazing, saved our holiday after enterprise left us high & fry! Will use again & totally recommend!👍👍
2. September 2021
Bewertung ohne vorherige Einladung
Antwort von Day's Rental
Thank you for your kind review, Marc! We look forward to seeing you again soon.
Take care,
Sarah
little information and rude attitude
I waited 40 minutes to give the keys back. They didn't tell me anything about the petrol. They charged me £120 for giving it with low petrol. I am sure that the petrol for the car wouldn't even cost this much. (Haverforwest)
2. September 2021
Bewertung ohne vorherige Einladung
Antwort von Day's Rental
Dear Bayram,
Thank you for the additional information which I have now had the opportunity to consider. Firstly, I would ask you to refer to your rental agreement as I have done. Here you will find you were not charged £120.00 for fuel, you were charged £58.98. This is because you returned the vehicle empty of fuel. I refer you to your rental agreement, Section 12 (b), where it clearly states that the hirer pays for all fuel used. Your wife hired the vehicle, and you were added as an extra driver. Your wife also took out damage excess waiver, along with insurance and with fuel charges, perhaps this is where you arrive at your quoted figure. I would remind you that on the return of the vehicle you had the opportunity to refuel the vehicle yourself, though advised our staff you did not have the money to do this. It was reported that you were very upset when you learnt you would be charged for the fuel you used.
In respect of the delay you encountered returning the vehicle, I’m aware you did have to wait until the customer in front of you had been served, though an offer to have the vehicle checked in by a co-worker was subsequently rejected by yourself.
Importantly though, I was saddened to hear that when the vehicle was handed over to you at the start of the hire, your demeanour was described as unpleasant, to the point where you accused one of our staff of being a racist when asked to provide proof of ID. A passport was suggested as an acceptable form of such, to which you took offence. All drivers of our vehicles are required to provide identification, so this is a reasonable request to make and equally reasonable option to suggest as we would with any customer. We do not take lightly, to having staff subjected to accusations of racism by customers and hope that you, having time to reflect, will agree that this is not an acceptable form of behaviour.
Regards,
Day’s Rental
Day's Rental Aberystywth
We have used Day's Rental in Aberystwyth many times now. We run an events business and following our vehicle breaking down in 2019 leaving us without a vehicle and 2020 leaving us without income to fix it, it was a worry how we would get back on the road when things opened up again in 2021. Mark at Day's Rental in Aberystywth was an absolute star, he managed to sort the size of vehicle we needed out very quickly since it wasn't in stock, he is always super friendly, efficient, and helpful, and has arranged all our future bookings for us. All in, this has helped save our business going forward in 2021 and we couldn't have done it without the help of Day's Rental. Would recommend Mark and Day's Rental Aberystywth any time.
1. September 2021
Bewertung ohne vorherige Einladung
Antwort von Day's Rental
Hi Helen,
Thank you for taking the time to leave us this review. We're so pleased to hear we could help provide a suitable vehicle for your business! Thank you for your kind comments and recommendation.
Best wishes,
Sarah
Every time I need a vehicle
Every time I need a vehicle, Tara at the Cardiff depo is brilliant. Nothing too much trouble, even if it means arranging a vehicle from another depo for me, she does it. Met Tony at the Swansea branch this time and he was great too.
Thanks everyone, brilliant service as always:)
31. August 2021
Bewertung ohne vorherige Einladung
Antwort von Day's Rental
Hi Mark,
Thank you for your kind review! We're happy to hear you've been pleased with your recent experiences at our Cardiff and Gorseinon branches. We look forward to welcoming you back soon.
Thanks,
Sarah
First time using Days Rental
First time renting a car with Days in Gorseinon and I couldn't fault the service. Served by Tony Bowen who was really helpful and efficient in getting everything set up for me.
I'm not sure of the name of the man who served me when I dropped the car back today but he was also great.
Lovely car which was perfect for what I needed.
Will definitely use again and would recommend.
31. August 2021
Bewertung ohne vorherige Einladung
Antwort von Day's Rental
Hi Emma,
Thank you for your kind review! It's great to hear you found your experience to be great at our Gorseinon branch. We look forward to seeing you back again soon.
Best wishes,
Sarah
I regularly rent vehicles to collect my…
I regularly rent vehicles to collect my son and drop him back to his mum's. All the staff are helpful with Warren and Dave worth a mention, but usually Tony serves me and i can't recall him ever being anything other efficient and professional with the right ammount of personal chat and always friendly.
Thanks. See you soon
29. August 2021
Bewertung ohne vorherige Einladung
Antwort von Day's Rental
Thank you for your 5-star review! We're pleased to hear you enjoy your regular experiences with us at Day's Rental and will pass on your kind comments to the team. We look forward to seeing you again soon.
Thanks,
Sarah
I am extremely grateful to Days Rental…
I am extremely grateful to Days Rental and to the very friendly and helpful staff at the Avonmouth branch.
We had another hire company cancel our minibus just a day before our holiday and Days Rental came to our rescue and were able to find us a replacement minibus at extremely short notice.
The bus they provided was in very good clean condition and had obviously been well looked after.
The staff at Avonmouth went out of their way to make sure we had a replacement bus ready to go.
I highly recommend Days Hire Avonmouth and will definitely be using them again.
Thank Days Rental
26. August 2021
Bewertung ohne vorherige Einladung
Antwort von Day's Rental
Hi Boyd,
Thank you for taking the time to leave us a review. We're happy to hear you had a wonderful experience at our Bristol branch. Thank you for your recommendation and we hope to see you again in the future.
Best wishes,
Sarah
Give Dave and Pete a rise!!!
Back from an amazing week in Scotland in our Baileys motorhome! When we picked it up it was spotless! Dave and Pete were so friendly, lovely and patient showing us how to work everything and make up the complicated bed haha! We will be back next year for our next adventure!
26. August 2021
Bewertung ohne vorherige Einladung
Antwort von Day's Rental
Hi Kathryn,
Thank you for your kind review! We're pleased you enjoyed your recent experience in one of our motorhomes and found our team to be so helpful. We look forward to seeing you again next year!
Take care,
Sarah
We hired a motor home from Day’s of…
We hired a motor home from Day’s of Swansea and were delighted with our experience from start to finish, Dave and Pete were amazing explaining everything to us about the motor home, there was plenty of room to load/unload your car with nobody rushing you, the motor home itself was almost brand new and was spotlessly clean, everyone we met at Days were friendly and helpful we look forward to seeing you all next year
26. August 2021
Bewertung ohne vorherige Einladung
Antwort von Day's Rental
Thank you for letting us know how we did! We're happy to hear you enjoyed your recent experience with us and we can't wait to welcome you back next year!
Best wishes,
Sarah
The staff where really helpful and…
The staff where really helpful and friendly (especially Mark) , the van was perfect for what I needed and a good price. Will use again
25. August 2021
Bewertung ohne vorherige Einladung
Antwort von Day's Rental
Hi James,
Thank you for your kind review. We're pleased to hear you found your experience with us to be great and will pass on your kind comments to the team. We look forward to seeing you again soon!
Best wishes,
Sarah
Motorhome hire from Day's Rental, Garngoch
Great service and Motorhome hire from Day's Rental. The family had a great holiday in Scotland. The motorhome was very high quality and made us feel very comfortable. Big thanks to Peter & Dave for show us around the motorhome and how everything worked.
23. August 2021
Bewertung ohne vorherige Einladung
Antwort von Day's Rental
Hi Marc,
Thank you for your great review. We're happy to hear you enjoyed your motorhome hire experience with us recently. We will pass on your kind comments to the team.
Many thanks,
Sarah
I’ve rented vans and cars from Days at…
I’ve rented vans and cars from Days at Avonmouth for some years now and I’ve always had a good experience each time. The staff are always polite, helpful and very professional. I would always recommend Days for your van and car rental requirements.
20. August 2021
Bewertung ohne vorherige Einladung
Antwort von Day's Rental
Thank you for your kind review! It's great to see you back at our Bristol branch and are happy to hear you had another wonderful experience with us. Thank you for your recommendation. We look forward to seeing you again soon.
Take care,
Sarah
Great company, highly recommended
Third time we have rented a vehicle from your company, the process was simple and hassle free from start to finish.
Vehicles are always excellent quality/condition and very clean throughout.
Your colleagues are always polite and professional.”
Prices are always competitive without compromising quality of service.
20. August 2021
Bewertung ohne vorherige Einladung
Antwort von Day's Rental
Hi Julie,
Thank you for taking the time to leave us a review. We're so pleased to hear you enjoyed your experience with us once again and we hope to see you again soon!
Best wishes,
Sarah
Booked a van online and was confirmed then changed
Booked a van online and was confirmed, then a hour before planned collection, was called by depot to say earliest would be 4 hours after I needed the van.
Diabolical attitude from the depot, couldn't care less that the website allowed us to book.
I would have assumed that in this day and age if you book something online then it must be available, apparently not with Days.
16. August 2021
Bewertung ohne vorherige Einladung
Antwort von Day's Rental
Dear Mr Lagden,
Thank you for your review though disappointing to hear. Having investigated and now with the opportunity to respond, we received your booking enquiry at 9.57am on the 16th August for you to collect a vehicle one hour later at 11.00am. We note your review is critical of our online booking platform.
Importantly and to set the context, when using on our online booking platform, your booking is only a request until confirmed by the branch that provides the vehicle. Within 15 minutes of your request being received, our Newport branch attempted to email you, but this bounced back. We then called you to explain that the van could not be supplied until after your requested time. You became frustrated at this and while you describe our staff to have displayed a ‘diabolical attitude’, we strongly refute we were unprofessional in the way we responded.
Regarding your view that the booking was confirmed. The wording below is taken directly from the booking platform you used and which you received. It states very clearly, this.
‘This is NOT a confirmed booking or acceptance of a reservation at this stage, you will be contacted by one of our dedicated booking agents by phone or e-mail during our office hours to confirm your booking and match it with our vehicle availability.’
We did this and explained that we could not accept your booking until later that day, which you felt was unacceptable.
We do our best to serve our customers and it is unfortunate we could not serve you in the time frame you wanted. But in closing and contrary to your stated position, you did not book a vehicle, you instead placed a booking enquiry. It is disappointing to read you suggest otherwise.
Day’s Rental
Brand new 6-berth Campervan!
We hired a 6-berth Campervan which was brand new! On collecting the van we were given a handover by Dave & Pete who explained the Van had only been driven from the factory to their rental centre - so it was immaculate!!! A huge vehicle for just the two of us but the price was extremely competitive and we had a wonderful time exploring Wales. The only criticism was that because the van was so new there were some snagging issues but nothing that stopped us enjoying the time we spent in it.
9. August 2021
Bewertung ohne vorherige Einladung
Antwort von Day's Rental
Thank you for your kind review! It's great to hear you had a wonderful experience and received a great service from our team in Garngoch. We hope to see you again soon.
Thanks,
Sarah
Awesome first time exploring in mobile home
Easy to hire. Everything really well explained by Dave & Pete. The motor home was really well equipped and spacious.
9. August 2021
Bewertung ohne vorherige Einladung
Antwort von Day's Rental
Thank you for your 5-star review, David! We're happy to hear you enjoyed your experience with us.
Take care,
Sarah
An absolutely amazing experience from start to finish …
An absolutely amazing experience at days motorhome rental. From start to finish the experience was seamless.
The motor home exceeded our expectations when we picked it up and Dave and Pete were a fantastic help. They explained everything and also helped us load our bikes onto the rack.
We can't wait to rent for a week again next year and are already planning our next route.
Thank you all!
8. August 2021
Bewertung ohne vorherige Einladung
Antwort von Day's Rental
Hi Gem,
Thank you for taking the time to leave us a review. We're happy to hear you had a great experience hiring from us and found our team to be so helpful. We look forward to seeing you again in the future.
Best wishes,
Sarah
First Class service from Days Motorhome Hire Garngoch
We had excellent service from Days Motorhome Hire Garngoch. Lots of tips and helpful advise from Peter and Dave made our NC 500 holiday a great experience. Looking forward to our next motorhome holiday. We highly recommend Stuart and his team.
7. August 2021
Bewertung ohne vorherige Einladung
Antwort von Day's Rental
Hi Eleanor,
Thank you for letting us know how we did! It's great to hear you enjoyed your experience and found our team to be so helpful. We look forward to welcoming you again soon for your next motorhome holiday.
Take care,
Sarah
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