We are repeat customers. Right from the day we submitted our orders to the day we received our bikes, Cycle Solutions staff have been AMAZING! Every single one of them are professional, friendly & ver... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
We are repeat customers. Right from the day we submitted our orders to the day we received our bikes, Cycle Solutions staff have been AMAZING! Every single one of them are professional, friendly & ver... Mehr ansehen
Unternehmen hat geantwortet
Simple to use and more customer friendly than another scheme was proven to be in the past. This was so easy to use and clear, no hidden traps or penalties for using a different retailer to the one run... Mehr ansehen
Unternehmen hat geantwortet
I personally wouldn't bother ordering direct from their shop if you are in a hurry. Despite stock showing as in stock, it can take some time for delivery. I was ordering through their work scheme... Mehr ansehen
Involved with cycle to work scheme, very helpful on the phone guiding through the process. Would use them again. Any questions on your order you can phone them up and you speak to an actual person q... Mehr ansehen
Unternehmen hat geantwortet
6 Europa Way, SA5 4AJ, Swansea, Vereinigtes Königreich
Hat 83 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Well. Not really sure what to say but wow.
These guys are great
Excellent customer service
The communications spot on
Thank you guys.

Antwort von Cycle Solutions
Cycle Solutions were very responsive to any questions I had and were helpful and friendly. Build and delivery were within days of me ordering my bike and they kept me informed at every stage.

Antwort von Cycle Solutions

Antwort von Cycle Solutions
Great communication from the start of the process until delivery. My order was dealt with quickly, bike built and delivered within a week. Great service and would highly recommend.

Antwort von Cycle Solutions

Antwort von Cycle Solutions
I ordered a bike through the Cycle2Work scheme. The bike was delivered assembled and serviced. After a quick set up with a helpful guide, it was good to go! It also came with complimentary multitool and spanner which made set up a breeze. Very pleased with the speed and efficiency of the ordering/ delivery process.

Antwort von Cycle Solutions
I purchased my bike through cycle solutions as part of the cycle to work scheme and their selection, price and service was excellent. Even when I had to do some returns it was quick and responsive. Will definitely be going to them for my future cycle needs.

Antwort von Cycle Solutions

Antwort von Cycle Solutions

Antwort von Cycle Solutions
Clear instructions, good communication and simple to complete process.

Antwort von Cycle Solutions
Quick approval of online cycle shop quote.

Antwort von Cycle Solutions
The process was smooth and although the bike was out of stock it was sourced quickly and delivered very soon after that.
The bike was built beautifully and needed very little setting up at home...
I'm loving my new bike and would recommend using Cycle Solutions through Vivup for cycle to work.

Antwort von Cycle Solutions
Great experience with this company. Dealt with them a few times now and never had a problem.

Antwort von Cycle Solutions
I got a bike through the Cycle to Work Scheme. End to end the process was well signposted and executed. I also found staff I emailed or spoke with friendly and helpful. And I'm enjoying the new bike, having cycled to the office with it this morning.

Antwort von Cycle Solutions
One of the worst companies I have ever had to deal with. A warranty that doesn't cover anything. The derailleur got bent as the chain was not aligned properly. Didn't realise this as rode the bike and the chain snaps. Emailed them and said nothing they can do as its wear and tear. I advised totally understand that not my first bike had Mountain Bike and road bike before this and both lasted for years without any problem. This brand new bike after riding it once the chain snaps off. Took into halfords to check and they advised the derailleur wasnt on straight hence why the chain pulled and jammed in the gear change. To my dismay they have advised they will not do anything and apparently they are cyclists haha. What a joke. Wish I never spent a penny with this company.

Antwort von Cycle Solutions
Super fast turnaround of cycle delivery. A little disappointing shifter batteries arrived flat and had to be replaced before using for the 1st time.

Antwort von Cycle Solutions
Very smooth initial ordering/delivery process through C2W. Was very anxious about the product as saw a lot of bad reviews on google after ordering, however bike arrived in good condition on time as expected. Took it for a service before riding it and there were a few small setup issues (derailleur slightly off, handlebars too wide, bar tape a bit enthusiastic) but they were minor and did not impact function. Overall very happy

Antwort von Cycle Solutions
Ordered and delivered within a very small timeframe - no issues at all
Fantastic service and company

Antwort von Cycle Solutions
Great service. Quick delivery. Easily contactable for questions and queries.

Antwort von Cycle Solutions
Great choice of bikes with a good discount. The process was easy to complete and once my employer authorised my application, I had my bike the next day. The bike came fully assembled (including the tyres). I would highly recommend the guys for your new bike.

Antwort von Cycle Solutions
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