Critical Power Supplies Ltd Bewertungen 

543
TrustScore 5 von 5

4.8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

As a "non-technical" domestic customer living in a rural area with frequent power cuts, and no mobile signal at all, I needed advice on a reliable battery backup for our new FTTP installation. This e... Mehr ansehen

Bewertet mit 5 von 5 Sternen

my company required PDUs and ATS at very short notice. we had tried several suppliers who gave us 2-3 weeks lead times and came across Critical Power suppliers. spoke with Chris Health who immediately... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

I bought from Critical Power Supplies because I had a great and very helpful online chat and advice session with Jason which made me buy straight away. Pricing was competitive and his technical kn... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Every UPS is 'out of sight, out of mind' most of the time. An 'end of life' battery warning, after more years reliable service than could be counted, left a simple technical question to resolve via t... Mehr ansehen

Unternehmensdetails

  1. Elektrofachmarkt
  2. Elektroinstallationsdienst
  3. Maschinenwartung

Vom Unternehmen geschrieben

Critical Power Supplies is a leading independent UK multi-brand supplier of critical power and energy solutions including uninterruptible power supplies and standby power generators to 6MVA. As a multi-brand supplier we are well placed to provide you with the right power solution for your application and we work with a range of clients including M&E consultants, quantity surveyors, electrical contractors, distributors, resellers, corporates and end-users. We supply, install and maintain leading brands from APC, Vertiv, Riello, Eaton, Yuasa to name a few Whether you want an off-the-shelf, bespoke or turn-key solution, come and talk to Critical Power Supplies and benefit from over fifty years within the power protection and energy management fields. No other supplier can boast the depth of manufacturer knowledge available when it comes to standby power systems, generators, ups batteries, static transfer switches and uninterruptible power supplies.


Kontaktinformationen

4.8

Hervorragend

TrustScore 5 von 5

543 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.8

Alle Bewertungen

(543)

2 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

I have no idea if and when my order is…

I have no idea if and when my order is going to arrive

12. Oktober 2021
Critical Power Supplies Ltd-Logo

Antwort von Critical Power Supplies Ltd

Good Morning Gill,

I am so sorry you have experienced this.

We are escalating your order for delivery by this Friday which we have confirmed this on email to you.

If we can be of any help to you please do contact us 0800 978 8988 and I will forward a tracking number to you as soon as it is released by email.

Kind regards

Bewertet mit 5 von 5 Sternen

Absolutely nothing to fault with their service.

My UPS battery failure light came on unexpectedly as it was less than 18 months old so needed a replacement ASAP. Order one from Critical Power Supplies with their free not guaranteed next day delivery and got it the next day. The manufactures test certificate shows it was made / tested within the last few months so while the battery pack was in stock it had not been sat of a shelf degrading.

22. September 2021
Bewertet mit 5 von 5 Sternen

Very good service

Despite it being listed as available, the UPS I was after was unfortunately not in stock. However was contacted by CPS, who offered a free upgrade at their cost for one they did have available. Can't really ask for more than that!

16. September 2021
Bewertet mit 3 von 5 Sternen

Advertises as in stock

Advertises as in stock and delivery within 2 working days.

Just been contacted by the courier to say it's coming next week at my request.

News to me. Needed for this weekend.

10. September 2021
Critical Power Supplies Ltd-Logo

Antwort von Critical Power Supplies Ltd

Good Afternoon Luke,

We are talking to the courier and will be in touch shortly. approximately 30minutes via the email provided with the order. Alternatively if you would prefer a call please do let me know.

Kind regards

Adrian

Bewertet mit 1 von 5 Sternen

Absolutely useless, they couldn't care less.

Absolutely useless, and could not care less about my order.
I ordered a range of equipment and they failed to dispatch any of it on time - despite saying they could deliver everything next day (and me paying for it)
The items were also out of stock - despite showing as in stock on their website.
The email and phone support was completely void of any empathy, they could not just care less.
I had to chase them to find out if all the items were in stock or not. They first emailed me to say some were out of stock, but then it was only after calling them and asking explicitly about the whole order that EVERYTHING I ordered was out of stock. They don't carry the items themselves, a point they fail to mention. Unhelpful and evidently can't be trusted.

31. August 2021
Bewertung ohne vorherige Einladung
Critical Power Supplies Ltd-Logo

Antwort von Critical Power Supplies Ltd

Good Afternoon Christoper,

I have already tried to contact you by email but have not heard back from you. If there is a good time to call you please do let me know.

I can see you ordered from our website at 11am on the 31/8/2021 and required delivery the next working day.

Unfortunately this was not possible due to stock on two items across the 7 items ordered and sadly we did not offer an alternative product during the call. Which if I had spoken to you I would have done everything reasonable to same day deliver to you.

I can see you have been refunded but I would appreciate a few minutes of your time if that is possible and is there a best time to call?

In the meantime, i have placed a GBP 100 credit on your account should you wish to try us in future.

Kind regards

Bewertet mit 4 von 5 Sternen

Good price, and next day delivery

Purchase arrived next day, which is what we needed to keep a client who had already been let down happy. We struggled to get any update on the despatch however (tracking, confirmation of initial collection etc) which would have gone a long way towards providing confidence to both ourselves and our end user.
Overall, I am happy with the price and the process, I would just have liked a little more visibility on the delivery itself.
This aside (and it will be factored in next time where hopefully such a rushed delivery will not be necessary) we will definitely be using CPS Ltd again.

30. August 2021
Bewertet mit 5 von 5 Sternen

Excellent Service, Quick Delivery at very Competitive Price

Thank you especially to Jason for pulling out all the stops to put right an initial problem and frustration with a stock shortage and for his time in getting to understand our requirements, talking me through other options available and providing those other options at a very competitive price with subsequent quick delivery.

Superb Service, Thank You.

9. August 2021
Bewertung ohne vorherige Einladung

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