my company required PDUs and ATS at very short notice. we had tried several suppliers who gave us 2-3 weeks lead times and came across Critical Power suppliers. spoke with Chris Health who immediately... Mehr ansehen
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Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Every UPS is 'out of sight, out of mind' most of the time. An 'end of life' battery warning, after more years reliable service than could be counted, left a simple technical question to resolve via t... Mehr ansehen
Very good service. Having been let down by another web based supplier, CPS were able to answer our questions, specify some kit and arrange next day delivery which saved our blushes. We will definit... Mehr ansehen
I bought from Critical Power Supplies because I had a great and very helpful online chat and advice session with Jason which made me buy straight away. Pricing was competitive and his technical kn... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Critical Power Supplies is a leading independent UK multi-brand supplier of critical power and energy solutions including uninterruptible power supplies and standby power generators to 6MVA. As a multi-brand supplier we are well placed to provide you with the right power solution for your application and we work with a range of clients including M&E consultants, quantity surveyors, electrical contractors, distributors, resellers, corporates and end-users. We supply, install and maintain leading brands from APC, Vertiv, Riello, Eaton, Yuasa to name a few Whether you want an off-the-shelf, bespoke or turn-key solution, come and talk to Critical Power Supplies and benefit from over fifty years within the power protection and energy management fields. No other supplier can boast the depth of manufacturer knowledge available when it comes to standby power systems, generators, ups batteries, static transfer switches and uninterruptible power supplies.
Kontaktinformationen
The Malthouse, Mill Lane, Scotsgrove, Thame, OX9 3RP, Thame, Vereinigtes Königreich
- 0800 978 8988
- sales@criticalpowersupplies.co.uk
- www.criticalpowersupplies.co.uk
Das haben sich andere Leute angesehen
Just had our new CyberPower 40kVA UPS…
Just had our new CyberPower 40kVA UPS installed here at NorwichDC by the team at Critical Power, and genuinely impressed with how smooth and professional the whole job was. They clearly know this equipment very well and handled the installation with proper care and attention to detail.
Everyone we dealt with was really kind, very patient and happy to explain things along the way. They took the time to walk us through the system and answer questions without rushing, which we really appreciated.
This upgrade is a big step forward for our power resilience at NorwichDC, and having it handled by a specialist team made all the difference. Huge thanks to Critical Power for the great work.
10. Dezember 2025
Bewertung ohne vorherige Einladung
Great customer experience
Great customer experience. The product I wanted was discontinued, but Chris got in contact straight away and was very helpful in finding a suitable alternative.
16. Juni 2025
Bewertung ohne vorherige Einladung
Excellent Sales Service.
I had a great experience from Jason. I bought an UPS and it didn't come with the UK leads, so contacted Critical power supplies and they sorted the issue within few hours. Also they sent me the leads and the adaptor the next day. So quick and efficient sales, understanding the end user needs.
5. Juni 2024
Bewertung ohne vorherige Einladung
Great service!
Ordered a UPS for my home office at 16:00 one afternoon - a chirpy delivery driver thrust it into my hands before lunch the next day!
Great price, massive range of products, obviously got their eye on bigger and more important customers than me, but it's nice to see the little guy still gets quality service too!
30. Mai 2024
Bought the replacement battery for my…
Bought the replacement battery for my Cyberlink UPS and it was delivered as promised. Original item
26. Mai 2024
Great Sales service
The Sales person I rang to seek clarification on delivery was extremely helpful and rang back to confirm delivery dates.
24. Mai 2024
A+ Experience
Great selection, fast delivery and lots of payment options. Also great communication at every stage if you order an item that is back ordered. It's the first place i check for all things power or cooling.
15. Mai 2024
Antwort von Critical Power Supplies Ltd
Thank you so much for your glowing review! Its good to hear that you had such a positive experience with us. Providing a wide selection, fast delivery, and various payment options are top priorities for us, so it's fantastic to know that we're meeting your expectations. We understand the importance of communication, especially when it comes to back-ordered items, and we're glad to hear that you found our updates helpful. Its also good to hear that we will be your first choice for power and cooling needs, and we look forward to serving you again in the future!
Customer Services Team
Antwort von Critical Power Supplies Ltd
Thank you for taking the time to leave a 5 start review! Its good to hear you're happy with our speedy delivery and prompt service. It's always our aim to get things to you as quickly as possible, so it's great to know we hit the mark. We appreciate your support and look forward to serving you again in the future!
Customer Service Team
Antwort von Critical Power Supplies Ltd
Thank you so much for the fantastic review! We're delighted that you appreciate the design and construction of our products. We take pride in selecting products that not only look great but also stand the test of time. Your feedback means a lot to us. If you ever need anything else, just give us a shout!
Customer Services Team
Great thanks
Great thanks. Good delivery time and product as described...plus compatible with my ups
13. April 2024
Antwort von Critical Power Supplies Ltd
Thank you very much for the fantastic review! We're glad to hear that you're pleased with both the delivery time and the product itself, especially since it's compatible with your UPS. If there's anything else you need, don't hesitate to reach out. We're always here to assist you!
Delivered next day at 8:30 in morning
Delivered next day at 8:30 in morning
Absolutely fantastic
23. April 2024
Antwort von Critical Power Supplies Ltd
Thanks a lot for the glowing review! We're delighted to have been able to get your order the next morning. It's fantastic to hear that you're happy with the service. If there's anything else you need, just let us know!
Customer Services Team
Online portal simple to use.
19. April 2024
Product was just a described and…
Product was just a described and arrived very promptly. 10 out of 10.
Thank you so much.
16. April 2024
Stress free and successful transaction
Very Helpful sales team (Chris I spoke with) in choosimg the model.
Delivery as promised.
Orders team helped with some missing software successfully.
Overall very stress free and good transaction.
I know it will be a while - but when this UPS fails - I know where to visit.
cheers
8. April 2024
Above and Beyond
Excellent Customer Service. I received an APC unit Faulty out of the box from CPS, intially after being told to contact APC, Jason at Critical Power Supplies got in touch to let me know a new unit (higher soec'd than we had actually purchased due to stock) was on the way and arrived with me within 24 hours. Jason went above and beyond to ensure we weren't left without a unit.
26. März 2024
Bewertung ohne vorherige Einladung
Antwort von Critical Power Supplies Ltd
Hi Angus,
We are terribly sorry to learn that your APC UPS C1500 arrived faulty. Our customer services team spoke to you about this issue, and we are aware of the inconvenience it must have caused you. Please accept our sincere apologies.
At CPS, we highly value our customers and always strive to provide them with the best products and service. Therefore, it is extremely disheartening for us to hear that in this case, your expectations were not met.
Unfortunately, due to current stock shortages, we are unable to send another APC UPS C1500 to you. However, we have arranged for a brand new SMT1500RMI2UC unit to be sent to you, arriving pre-10 am tomorrow. Additionally, we have organised a collection with DPD to remove your faulty product at our expense.
Once again, we deeply apologise for the inconvenience this has caused you. If you require any further assistance with your new unit or need any help, please do not hesitate to contact us.
Thank you for bringing this matter to our attention, and we hope you can accept our apology for the trouble caused.
Warm Regards,
Customer Service Team
small UPS purchase - I can recommend critical power supplies
I bought a small UPS to mitigate some of the brownouts we get here in the countryside. Service was no fuss, quick delivery, great price, goods as expected.
Keep it up!
28. Februar 2024
Antwort von Critical Power Supplies Ltd
Thank you for taking the time to share your feedback with us and for the positive review! We're delighted to hear that you are happy with the service you have received.
If you ever need further assistance or have any questions, please don't hesitate to get in touch. We appreciate your support and look forward to serving you again in the future.
Customer Service Team
Tel: 0800 978 8988
my company required PDUs and ATS at…
my company required PDUs and ATS at very short notice. we had tried several suppliers who gave us 2-3 weeks lead times and came across Critical Power suppliers. spoke with Chris Health who immediately corresponded very well over email and updated via numerous calls. thee end result was we had all our items delivered within 2 working days from the time of order. excellent service
21. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von Critical Power Supplies Ltd
Thank you for taking the time to share your feedback with us and for the positive review! We're delighted to hear that Chris provided you with the service and the products you needed.
If you ever need further assistance or have any questions, please don't hesitate to get in touch. We appreciate your support and look forward to serving you again in the future.
Customer Service Team
Tel: 0800 978 8988
Next day delivery failure
Ordered from you for the first time and paid extra compared to other suppliers as I required next day delivery which you promoted. I also paid extra for next day delivery but the item was not delivered. Apparently the courier attempted delivery but was not able to deliver. However, we are an organisation that was open and available to take deliveries at this time and therefore there was no reason why it could not be delivered. You may want to raise this with your delivery company as you are likely to lose business as you did in this case - I asked for a refund.
16. Februar 2024
Antwort von Critical Power Supplies Ltd
Thank you for bringing this matter to our attention. We sincerely apologise for the inconvenience you experienced with your recent delivery.
We deeply value our customers and always strive to provide the highest level of service possible. It is disheartening to hear that despite our efforts, your delivery did not meet your expectations due to issues with the courier.
Rest assured, we take matters like these seriously and will be addressing this with our delivery company to ensure such incidents are minimised in the future. Your feedback is invaluable in helping us improve our services.
Antwort von Critical Power Supplies Ltd
Thank you for leaving us a fantastic 5 star review!
We are thrilled to hear that you received your purchase nice and quickly. We are glad to be told that its met your expectations with it getting up and running quickly which is just what you need! At Critical Power Supplies we are always striving to impress our customers and offer them our greatest service.
If you require any help with your purchase in the future do not hesitate to reach out to us, we are always pleased to help.
Thank you for choosing CPS
Customer Service Team
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