CPS Fuels Bewertungen 

9'858
•
TrustScore 4.5 von 5

4.4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 4 von 5 Sternen

Simple ordering procedure, delivery alert the day before, all went well.I also use CPS commercial for filing our tanks at the factory where I work & they are reliable & curtious which is why I use the... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

Unfortuately initial delivery was ancelled due to driver sickness. Rearranged delivery was not convenient A quick phone call rearranged - staff very helpful as was delivery driver. Was kept updated... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

This Company is brilliant and would recommend them to anyone. We have used them for our heating oil for the past 12 years as they are local and can’t fault them. Prices are always the best they can gi... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Even though it was an out of area delivery driver who was not familiar about the location it was a faultless service. Top marks to CPS as usual.

Unternehmen hat geantwortet

Unternehmensdetails

  1. Kraftstofflieferant
  2. auch in
  3. Diesellieferant
  4. Energieversorger
  5. Heizölhändler
  6. Kessel- und Heizungstechnik

Informationen, die aus verschiedenen externen Quellen stammen

CPS Fuels has grown from small beginnings back in 1970, to one of the Easts largest independent fuel suppliers. Supplying heating oil and commercial fuel to domestic, commercial and agricultural clients across East Anglia. Today a staggering 50,000 homes and businesses throughout the East of England now rely on CPS Fuels to supply their fuel requirements, whether that’s; Heating Oil Gas Oil Derv Paraffin Kerosene Farm Diesel Lubricants Solid Fuels CPS Fuels is proud to be a truly local and established family firm, that provides competitive pricing all year round. With local depots across the East, a large fleet operated by experienced drivers you can be sure of a timely delivery. Don’t order until you’ve spoken to CPS.

We're local, we're best, we're CPS

Vom Unternehmen geschrieben

We're local
CPS Fuels is proud to be a truly local and established family firm, that provides competitive pricing all year round. With local depots across the East, a large fleet operated by experienced drivers you can be sure of a timely delivery.
We're best
CPS Fuels has grown from small beginnings back in 1970, to one of the Easts largest independent fuel suppliers. Supplying heating oil and commercial fuels to domestic, commercial and agricultural clients across East Anglia. As our business and range of products has grown, CPS Fuels has also built a reputation for being reliable, friendly and trustworthy.
We're CPS
All of the CPS family take great pride in building on the companies’ reputation for being reliable, friendly and trustworthy. The team here at CPS are passionate about providing the best price and service to all our customers.
Your local Jet Distributor
CPS is proud to be an approved distributor of Jet, giving our customers the benefit of Jets global brand and product security, delivered by friendly people with great local knowledge.
Hello Mister C
Mister C is the friendly mascot that has worked with our local depot teams over the past several decades. Today Mister C still gets out and about from time to time and you may be lucky enough to see him supporting a local charitable cause or getting involved in a community project or two.

Kontaktinformationen

4.4

Hervorragend

TrustScore 4.5 von 5

9858 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 25 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.4

Alle Bewertungen

(9'858)

659 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 1 von 5 Sternen

One start is one too many - Avoid CPS Fuels at all cost (unless telepathic)

Only received a single text on Friday with no info about delivery. Driver didn’t attempt to deliver as live in carer was awake at time and waiting, but no knock or attempt to physically reach the inhabitants of the property was made. No knocking attempted and it seems they expected my all my doors and gates to be open for them prior to 7am. I cannot leave doors and gates wide open for all to come and go…especially as a dog owner, this is ridiculous. Again, no instructions communicated prior to the delivery. No voicemail left to say what had happened either so I only found out when I called to ask for an update. Driver supposedly attempted at 7.15 but live in carer was awake and around waiting for the knock between 6.50 and 8.00 at which point he left for work and I was up to call. This is disgusting service as I am a disabled person who needs hot water but haven’t had it and will not have it because of poor communication and service through CPS. Now told will have to wait another 2 days. Disgusting service from all aspects of the company. Shay would rush through talking every time I asked him to slow down due to my mental disabilities in trying to take down an email address - which he was unable to clearly communicate as my email has bounced back. Didn’t want to provide means for raising a complaint. Awful service. As standard, pass the blame onto other people and companies. For future references, treat their deliveries like a surprise. Take a camping chair out onto the road at 5am and coffee and breakfast and even possibly lunch as they will apparently arrive at a mystery time and leave if someone isn’t present within 0.5seconds despite not making themselves known. Only buy oil from CPS if you can commit to the guessing game and enjoy surprises and mind reading. Important to note - also, nowhere do they say anything to indicate what time drivers begin working so it is again, 100% a guessing game for customers.

6. Juli 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Always buy from CPS never had any…

Always buy from CPS never had any problems Always good prices even in today's world and fast delivery luckily for me this time. I had let it a bit late with my order oil tank was lower than I thought so ordered on 30th May delivered on 2nd June 😀 Thank you

30. Mai 2026
Bewertet mit 1 von 5 Sternen

Not getting the simple basics right.

Firstly let me say I normally have no problems with CPS oil deliveries at all, and in the scheme of things, this is only a minor issue - however.
I ordered and paid up front for 500 ltrs, but for some reason only known to the driver, he only delivered 499 even though there was still plenty of space in my tank.

Out of principle, I phoned CPS asking for a refund and whilst it is only a few pence, if they do/did this on every delivery, it would soon add up to a nice little profit.

I was in fairness advised that a refund would be credited to my credit card - however over a week later and still no show.

As I say, it's only a matter of a few pence but the principle is what matters to me, as working for an airline, if i'm paid to take you from A to B, and drop you off just short of B, we all know how people would feel.

Come on CPS, firstly take this up with the driver as to why he didn't deliver what he was supposed to, and secondly, please send my due refund.

24. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Very easy ordering and no nonsense…

Very easy ordering and no nonsense delivery

14. Juni 2026
CPS Fuels-Logo

Antwort von CPS Fuels

Thank you for leaving us a five-star review, we are delighted that you are happy with our service, and we hope to deliver to you again in the future.

Bewertet mit 5 von 5 Sternen

Fairness.

When ordered the oil price was significantly higher than when the oil was due to be delivered. Contacted CPS and they kindly reduced our price to more accurately reflect the current market conditions.
Thank you.

12. Juni 2026
CPS Fuels-Logo

Antwort von CPS Fuels

We are really pleased that you are happy with our service from start to finish. Thank you for leaving us a review. Your support is greatly appreciated.

Bewertet mit 5 von 5 Sternen

Quick delivery

Obtained a quote which was very competitive and placed order. Was told delivery would be within two weeks but delivered three days later. Very acceptable. Driver delivered with no problems. Only down sided was ordered and paid for 500 litres but only 499 litres delivered.

12. Juni 2026
CPS Fuels-Logo

Antwort von CPS Fuels

Thank you for leaving us a five-star review, we are delighted that you are happy with our service, and we hope to deliver to you again in the future. A refund should of been raised for any outstanding balance.

Bewertet mit 5 von 5 Sternen

Best price at the time and my order was…

Best price at the time and my order was delivered in less than a week!

4. Juni 2026
CPS Fuels-Logo

Antwort von CPS Fuels

As a team we are pleased that we were able to help you with your heating oil requirements. We are happy that you valued both our service and price. Thank you for leaving us a five-star review!

Bewertet mit 5 von 5 Sternen

Good service.

Easy ordering, fast efficient delivery.

10. Juni 2026
CPS Fuels-Logo

Antwort von CPS Fuels

Thank you for leaving us a five-star review, we are delighted that you are happy with our service, and we hope to deliver to you again in the future.

Bewertet mit 3 von 5 Sternen

Asked to be contacted morning of…

Asked to be contacted morning of delivery so could leave gate unlocked if was going out but had no contact at all luckily was in

9. Juni 2026
CPS Fuels-Logo

Antwort von CPS Fuels

Many thanks for your feedback and apologies the transport didn't advised of the delivery date. I have made some additional notes to prevent this going forward.

Bewertet mit 5 von 5 Sternen

Only waited 3 days for my delivery

Only waited 3 days for my delivery. It was great, driver respectful of property.

8. Juni 2026
CPS Fuels-Logo

Antwort von CPS Fuels

As a team we are pleased that we were able to help you with your heating oil requirements. We are happy that you valued our service. Thank you for leaving us a five-star review!

Bewertet mit 5 von 5 Sternen

Great price and delivered extremely…

Great price and delivered extremely quickly!

30. Mai 2026
CPS Fuels-Logo

Antwort von CPS Fuels

Thank you for leaving us a five-star review, we are delighted that you are happy with our service, and we hope to deliver to you again in the future.

Bewertet mit 5 von 5 Sternen

Ordering was simple

Ordering was simple, helpful lady on the phone as this was my first time ordering oil at this property
Delivery was quick with good communication re delivery time

26. Mai 2026
CPS Fuels-Logo

Antwort von CPS Fuels

Thank you for leaving us your positive feedback, we are glad you were happy with the service that we offer & a price that you were happy with.

Bewertet mit 4 von 5 Sternen

Delivery was fast

Delivery was fast, only had to wait 2 days. However I wasn’t allowed to pay on delivery which was annoying. I have been using CPS fur several years and always paid on time . They told me it was because people weren’t paying!!

1. Juni 2026
CPS Fuels-Logo

Antwort von CPS Fuels

I am so sorry we didn't provide the usual service to yourself & I would like to apologise. The company is reviewing it policies and some changes are coming onto place. When you are next looking to order, please contact the sales team as I have made some notes on your account so yo0u can pay once delivered.

Bewertet mit 5 von 5 Sternen

Fast and Efficent

Fast, no fuss delivery as usual, highly recommended.

28. Mai 2026
CPS Fuels-Logo

Antwort von CPS Fuels

Thank you for leaving us a five-star review, we are delighted that you are happy with our service, and we hope to deliver to you again in the future.

Bewertet mit 5 von 5 Sternen

New Customer

Ordering was simple online and oil delivered very quickly.

27. Mai 2026
CPS Fuels-Logo

Antwort von CPS Fuels

Thank you for leaving us a five-star review, we are delighted that you are happy with our service.

Bewertet mit 1 von 5 Sternen

Told by driver I had to move my car…

Told by driver I had to move my car when I told him I couldn’t he wasn’t happy and still said I needed to move it ! I told him I can’t drive as list knee operation still gave me attitude! Never been told to move the car before the drive it more tan 2 cars wide

27. Mai 2026
CPS Fuels-Logo

Antwort von CPS Fuels

Thank you for sharing your feedback and we're sorry to hear about your experience you have received. I have made some additional notes on your account and asked the logistics team to send a memo out to all drivers to ensure company standards are met at all times.

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