Simple ordering procedure, delivery alert the day before, all went well.I also use CPS commercial for filing our tanks at the factory where I work & they are reliable & curtious which is why I use the... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Simple ordering procedure, delivery alert the day before, all went well.I also use CPS commercial for filing our tanks at the factory where I work & they are reliable & curtious which is why I use the... Mehr ansehen
Unternehmen hat geantwortet
Unfortuately initial delivery was ancelled due to driver sickness. Rearranged delivery was not convenient A quick phone call rearranged - staff very helpful as was delivery driver. Was kept updated... Mehr ansehen
Unternehmen hat geantwortet
This Company is brilliant and would recommend them to anyone. We have used them for our heating oil for the past 12 years as they are local and can’t fault them. Prices are always the best they can gi... Mehr ansehen
Unternehmen hat geantwortet
Even though it was an out of area delivery driver who was not familiar about the location it was a faultless service. Top marks to CPS as usual.
Unternehmen hat geantwortet
CPS Fuels has grown from small beginnings back in 1970, to one of the Easts largest independent fuel suppliers. Supplying heating oil and commercial fuel to domestic, commercial and agricultural clients across East Anglia. Today a staggering 50,000 homes and businesses throughout the East of England now rely on CPS Fuels to supply their fuel requirements, whether that’s; Heating Oil Gas Oil Derv Paraffin Kerosene Farm Diesel Lubricants Solid Fuels CPS Fuels is proud to be a truly local and established family firm, that provides competitive pricing all year round. With local depots across the East, a large fleet operated by experienced drivers you can be sure of a timely delivery. Don’t order until you’ve spoken to CPS.
Vom Unternehmen geschrieben

Stanfield Road, NR18 9QY, Wymondham, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 25 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Fuel arrived earlier than was stated which was good.
Price was better than other supliers.
Respect for our property.
Only received a single text on Friday with no info about delivery. Driver didn’t attempt to deliver as live in carer was awake at time and waiting, but no knock or attempt to physically reach the inhabitants of the property was made. No knocking attempted and it seems they expected my all my doors and gates to be open for them prior to 7am. I cannot leave doors and gates wide open for all to come and go…especially as a dog owner, this is ridiculous. Again, no instructions communicated prior to the delivery. No voicemail left to say what had happened either so I only found out when I called to ask for an update. Driver supposedly attempted at 7.15 but live in carer was awake and around waiting for the knock between 6.50 and 8.00 at which point he left for work and I was up to call. This is disgusting service as I am a disabled person who needs hot water but haven’t had it and will not have it because of poor communication and service through CPS. Now told will have to wait another 2 days. Disgusting service from all aspects of the company. Shay would rush through talking every time I asked him to slow down due to my mental disabilities in trying to take down an email address - which he was unable to clearly communicate as my email has bounced back. Didn’t want to provide means for raising a complaint. Awful service. As standard, pass the blame onto other people and companies. For future references, treat their deliveries like a surprise. Take a camping chair out onto the road at 5am and coffee and breakfast and even possibly lunch as they will apparently arrive at a mystery time and leave if someone isn’t present within 0.5seconds despite not making themselves known. Only buy oil from CPS if you can commit to the guessing game and enjoy surprises and mind reading. Important to note - also, nowhere do they say anything to indicate what time drivers begin working so it is again, 100% a guessing game for customers.
Always buy from CPS never had any problems Always good prices even in today's world and fast delivery luckily for me this time. I had let it a bit late with my order oil tank was lower than I thought so ordered on 30th May delivered on 2nd June 😀 Thank you
Prompt and communicated well and sent small tanker
Firstly let me say I normally have no problems with CPS oil deliveries at all, and in the scheme of things, this is only a minor issue - however.
I ordered and paid up front for 500 ltrs, but for some reason only known to the driver, he only delivered 499 even though there was still plenty of space in my tank.
Out of principle, I phoned CPS asking for a refund and whilst it is only a few pence, if they do/did this on every delivery, it would soon add up to a nice little profit.
I was in fairness advised that a refund would be credited to my credit card - however over a week later and still no show.
As I say, it's only a matter of a few pence but the principle is what matters to me, as working for an airline, if i'm paid to take you from A to B, and drop you off just short of B, we all know how people would feel.
Come on CPS, firstly take this up with the driver as to why he didn't deliver what he was supposed to, and secondly, please send my due refund.
Very pleased with the service good price and delivered on time

Antwort von CPS Fuels

Antwort von CPS Fuels
When ordered the oil price was significantly higher than when the oil was due to be delivered. Contacted CPS and they kindly reduced our price to more accurately reflect the current market conditions.
Thank you.

Antwort von CPS Fuels
Obtained a quote which was very competitive and placed order. Was told delivery would be within two weeks but delivered three days later. Very acceptable. Driver delivered with no problems. Only down sided was ordered and paid for 500 litres but only 499 litres delivered.

Antwort von CPS Fuels
Best price at the time and my order was delivered in less than a week!

Antwort von CPS Fuels
Asked to be contacted morning of delivery so could leave gate unlocked if was going out but had no contact at all luckily was in

Antwort von CPS Fuels
Only waited 3 days for my delivery. It was great, driver respectful of property.

Antwort von CPS Fuels

Antwort von CPS Fuels
Ordering was simple, helpful lady on the phone as this was my first time ordering oil at this property
Delivery was quick with good communication re delivery time

Antwort von CPS Fuels
Delivery was fast, only had to wait 2 days. However I wasn’t allowed to pay on delivery which was annoying. I have been using CPS fur several years and always paid on time . They told me it was because people weren’t paying!!

Antwort von CPS Fuels

Antwort von CPS Fuels

Antwort von CPS Fuels
Told by driver I had to move my car when I told him I couldn’t he wasn’t happy and still said I needed to move it ! I told him I can’t drive as list knee operation still gave me attitude! Never been told to move the car before the drive it more tan 2 cars wide

Antwort von CPS Fuels
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