We visited Cookes after we had a frustrating and discouraging experience from an online company. We noticed immediately that at Cookes there were a number of staff ready to help. We explained that we... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
We visited Cookes after we had a frustrating and discouraging experience from an online company. We noticed immediately that at Cookes there were a number of staff ready to help. We explained that we... Mehr ansehen
Unternehmen hat geantwortet
As soon as we stepped into the showroom, it felt relaxed as everything was so well set out. The staff that attended to us Wendy in the lounge chairs and David in Beds were very knowledgeable and cour... Mehr ansehen
Unternehmen hat geantwortet
Ben was so helpful, showing us options and helping us to decide on what we wanted. Patient to a fault as I was being picky, but when you make a significant purchase you need to be sure. I like the i... Mehr ansehen
Unternehmen hat geantwortet
Very good experience from start to finish. Sales staff had the right approach, making suggestions without being pushy and leaving us to think things over with no pressure. Delivery team (Alex, Phil an... Mehr ansehen
Unternehmen hat geantwortet
Welcome to our family-run business, where time-honored tradition meets modern innovation. For an impressive 75 years, we have been serving our customers, gaining invaluable insights into what truly matters to them. At our core, we take immense pride in offering impeccable craftsmanship, unmatched value, and furniture that transforms a house into a home. Prepare to embark on a global journey; we offer furniture from around the world - in an extensive range of styles from renowned brands that you can wholeheartedly trust. From timeless elegance to luxurious comfort, our handpicked selection guarantees to satisfy. But that's not all - we aim to provide unbeatable prices without compromising on quality. With our brand price promise, you can indulge in the confidence that you'll discover furniture of the highest quality at a guaranteed price match promise. Our inspirational showrooms, with expert advice from our Sales Specialists, will ensure your journey to finding your perfect furniture is an enjoyable experience. Visit us in-store and let us help you transform your living space into a masterpiece of comfort, style, and bliss.
28 Goosemoor Lane, B23 5PN, Birmingham, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
We ask Cookes if they could repair stressless chairs after five years, Michael ordered the parts, repaired the chairs, within a few days to accommodate us
. We have been dealing with Cookes for many years, they have always given excellent service, and we throughly recommend this company.
Jean and Trevor

Antwort von Cookes Furniture
We bought our lounge suite from the Christchurch shop. From the start we were welcomed by the sales team and were given plenty of time to compare the furniture before we decided on the one we wanted. We were not pressured at all and were given lots of information to help us decide.
When the suite was delivered to our home the 2 chaps were very polite and took great care when bringing each item into the house. The technicalities of the suite were explained to us.
We are very pleased with the courtesy and professionalism shown to us by all of Cookes staff.

Antwort von Cookes Furniture
Very pleased with Cookes deliverymen Rielly and Joe and the aftersales support relating to our new bed.

Antwort von Cookes Furniture
Very helpful staff who were very knowledgeable and made my shopping experience a pleasure.

Antwort von Cookes Furniture
Amazing customer service from start to finish! From Tariq, in-store to Andi and Ade who delivered and took excellent care of our sofa and chair. We couldn't find fault with anything and both items met and exceeded our expectations! Thank you to Cookes!

Antwort von Cookes Furniture
Excellent customer service and communication post sale. Great products and prices. Overall a great shopping experience

Antwort von Cookes Furniture
Quality furniture at competitive prices. Proper Sales Team offering advice & guidance, as necessary. Excellent support from the Office Team. The Delivery Team were careful, friendly & professional

Antwort von Cookes Furniture
Cooke’s provide a good range of choices and our choice has turned out very well. Delivery guys Reilly and Joe did a great job on time. Well done

Antwort von Cookes Furniture
It’s a pleasure to visit Cookes Erdington store. We were welcomed by lovely staff who were happy for us to browse around the store. We soon found the dining chairs we had come to purchase, and the salesman who took our order was polite professional and very efficient
We were also offered a coffee before we left. Having shopped at this store for several years, the experience and advice is always appreciated

Antwort von Cookes Furniture

Antwort von Cookes Furniture
We had a dining room table chairs and two stools delivered. The delivery guys were so lovely and took such care in bringing the furniture into the house to assemble. Highly recommend Cooke’s. From the sale point to the delivery 💯 professional.

Antwort von Cookes Furniture
Bought a really nice chair. Very comfortable and excellent quality. Very friendly and efficient service by store staff and delivery staff. Would highly recommend Cookes

Antwort von Cookes Furniture
Fantastic choice. Relaxed environment and Paul could answer every question

Antwort von Cookes Furniture
Our new sofa was delivered in Poole today by Hugo and Charlie who were very efficient and helpful in moving some of our existing furniture to accommodate the new sofa.

Antwort von Cookes Furniture
Staff know their goods, exceptional choice of goods, staff are helpful and accommodating nothing is too much trouble.

Antwort von Cookes Furniture
Quality of the suite purchased & the help provided b the SalesRepresentative who dealt with us.He was first class.

Antwort von Cookes Furniture
Staff are very helpful - they give you space to look around what is a great selection of furniture but on hand when needed.

Antwort von Cookes Furniture
Lovely salespeople (Anita) selling great furniture. Once ordered all arrived on time or before time. Delivery guys are the best - helpful and willing to go the extra mile.

Antwort von Cookes Furniture
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.