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Convera Bewertungen 

333
•
TrustScore 3.5 von 5

3.4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

We’ve had a very positive experience using Convera to send tuition payments from Canada to my child’s university in the U.S. Their customer service has been excellent. When we’ve needed help, they’v... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

I do not recommend Convera. I have been waiting for my refund since July, and despite my institution approving its release, I still have not received my money. The payment was reissued but late... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Shaan provides fantastic support to us, he is always on hand to assist with transactions and queries, whether small, large, simple or confusing! His friendly attitude towards helping us means we never... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Hi, We have been getting quick response at all times and easy to contact over the phone. Further, we noted professional approach in resolving some matters we came accross and swift response time.... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Finanzdienstleistungsinstitut

Vom Unternehmen geschrieben

Convera is a global leader in commercial payments. With an unrivaled regulatory footprint and a financial network spanning more than 140 currencies and 200 countries and territories, we’re reimagining the future of business payments to better serve our customers. Our tech-led payment solutions are built on deep expertise in foreign exchange, risk management, and compliance - helping businesses grow with confidence. From small businesses to CFOs and treasurers, we make business payments simple, smart, and secure.

Cross-border payments built to accelerate business

Vom Unternehmen geschrieben

Simplify commercial payments with Convera’s complete suite of cross currency products.
We are reimagining the future of global business payments by making transactions simple, smart, and secure; empowering our customers to grow with confidence. By seamlessly connecting people, technology, and commerce, we help businesses of all sizes navigate the evolving landscape of global trade with every payment.

Kontaktinformationen

Promotion box for Convera

Get help with your tuition payments

Visit our support center to raise a query to get instant support.

3.4

Akzeptabel

TrustScore 3.5 von 5

333 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3.4

Alle Bewertungen

(333)

26 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 4 von 5 Sternen

Good customer service

Good customer service. I always find someone to speak and they always work on fixing any problem.
The cost is also very competitive

19. November 2024
Bewertung ohne vorherige Einladung
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Antwort von Convera

We appreciate your 4-star review and are pleased to hear you had a good experience with us! If there’s anything specific we can do to earn that fifth star, we’d love to hear your thoughts.

Bewertet mit 5 von 5 Sternen

Excellent personal service

Excellent personal service, very quick to respond and super helpful. We love dealing with this company

19. November 2024
Bewertung ohne vorherige Einladung
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Antwort von Convera

Thank you for your review! Our team strives to offer a personal and professional experience, and it's always rewarding to see those efforts appreciated.

Bewertet mit 5 von 5 Sternen

long relationship with Convera

We have been using Convera for our foreign payments for many years, we always have a good experience when ordering our currency and transactions are always a smooth process

19. November 2024
Bewertung ohne vorherige Einladung
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Antwort von Convera

We're so happy to see your 5-star rating - thank you! Providing excellent service is always our goal, and it's great to know we delivered for you.

Bewertet mit 5 von 5 Sternen

Great Customer Service

We have used Convera to facilitate our International Payments for several years now. We are extremely happy with the service. We receive competitive exchange rates, the system is very easy to use! Our Client Manager (Laura) is amazing and responds to any issues or queries we may have efficiently, she makes the whole process very stress free and is always happy to help in anyway she can. The Customer Service team are very good and the response time is always very quick. I like having a person assigned to our account, but if Laura is on annual leave the team are always happy to help!

19. November 2024
Bewertung ohne vorherige Einladung
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Antwort von Convera

We truly appreciate your kind review and the shoutout to Laura! It's great to hear they've been able to support you so well. Recognizing the team's efforts means a lot, and we'll be sure to share your feedback with them.

Bewertet mit 5 von 5 Sternen

i have found this company very useful…

I have found this company very useful in all my dealings with them

8. November 2024
Bewertung ohne vorherige Einladung
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Antwort von Convera

We're so happy to see your 5-star rating - thank you! Providing excellent service is always our goal, and it's fantastic to know we delivered for you.

Bewertet mit 5 von 5 Sternen

The customer service team at Convera is…

The customer service team at Convera is the best! Always willing to help and highly responsive.

18. November 2024
Bewertung ohne vorherige Einladung
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Antwort von Convera

Thank you for your kind words and 5-star review! It's wonderful to hear that your experience was so positive. We’re here anytime you need us!

Bewertet mit 5 von 5 Sternen

Always an outstanding service from…

Always an outstanding service from David Newton.

18. November 2024
Bewertung ohne vorherige Einladung
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Antwort von Convera

Thank you for taking the time to share your experience and for highlighting Dave! We're so pleased to hear they've been able to provide the support you needed. We'll make sure your kind words are passed along - it means a lot to the entire team!

Bewertet mit 5 von 5 Sternen

Quick response times

Always quick to respond with any issues we may run into or just general questions

15. November 2024
Bewertung ohne vorherige Einladung
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Antwort von Convera

Thank you for taking the time to share such a positive review!

Bewertet mit 5 von 5 Sternen

Fantastic support, helpful & friendly

Shaan provides fantastic support to us, he is always on hand to assist with transactions and queries, whether small, large, simple or confusing! His friendly attitude towards helping us means we never have to think twice about giving him call - we know he will sort out any problem we give him. Superstar!

18. November 2024
Bewertung ohne vorherige Einladung
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Antwort von Convera

We truly appreciate your kind review and the shoutout to Shaan! It's great to hear they've been able to support you so well. Recognizing the team's efforts means a lot, and we'll be sure to share your feedback with them.

Bewertet mit 5 von 5 Sternen

Quick Response and timely update on FX Markets

Hi,
We have been getting quick response at all times and easy to contact over the phone. Further, we noted professional approach in resolving some matters we came accross and swift response time.
Lastly, we've been updating on the current and expected market FX trends on timely basis.
So, we would like to appreciate the service you are providing currently.
Thank you.

7. November 2024
Bewertung ohne vorherige Einladung
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Antwort von Convera

We're so happy to see your 5-star rating - thank you! Providing excellent service is always our goal, and it's fantastic to know we delivered for you.

Bewertet mit 5 von 5 Sternen

First class provider

We have been using Convera for our currency purchases and payments for many years now. The service is second to none so in spite of almost daily calls from other providers we have never been tempted to move our business. Our account manager is always just a phone call away and checks in regularly and because there is continuity, she knows me and our business. It is refreshing to receive such good service from any company these days so long may it continue!

18. November 2024
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Antwort von Convera

Thank you for your kind words and 5-star review! It's wonderful to hear that your experience was so positive. We’re here anytime you need us!

Bewertet mit 5 von 5 Sternen

Good rate and excellent prompt service…

Good rate and excellent prompt service from our account manager

4. September 2024
Bewertung ohne vorherige Einladung
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Antwort von Convera

We're so happy to see your 5-star rating - thank you! Providing excellent service is always our goal, and it's fantastic to know we delivered for you.

Bewertet mit 5 von 5 Sternen

Almost 20 years of Great Service and Competitive Rates

I've been working with Convera for many years; since long ago when it was a business unit of Western Union and spun off into a private company. I've had many reps over the years, and Bashar Al-Najjar is as fine as any I have had. We have business units in Canada, the US, Mexico, Indonesia and the Philippines, and Convera is able to handle all of our needs perfectly. (ACH, Wires, Exchange Trades, etc) We use their Global Pay platform as well as working directly with our reps. I read a few of the one star reviews before writing my good review. I have no knowledge of using Convera for one-off foreign currency transfers or payments as some of the complainers talked about. However, anyone that has made foreign currency transfers, or payments to foreign companies knows that it must be exactly right, and there is no room for error; not even a single character typo. I've made tens of thousands of international payments over the past 20 years, and although I get competitive phone calls every week, I would not even consider switching from Convera (unless I could save a lot of money, haha... but so far their rates area always competitive... I check them once and awhile to be sure).

15. November 2024
Bewertung ohne vorherige Einladung
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Antwort von Convera

Thank you for taking the time to share your experience and for highlighting Bashar! We're so pleased to hear they've been able to provide the support you needed. We'll make sure your kind words are passed along - it means a lot to the entire team!

Bewertet mit 5 von 5 Sternen

Great experience working with Convera

Convera is a great company to work with. They are reliable and efficient. We often have urgent requests that they action in a timely fashion. Although, the odd issue/error arises at times they are always quick to jump in and rectify. Our main contact Bashar is a pleasure to deal with. He is very bright, friendly and quick to action and reply to all our requests. Overall I would recommend Convera when sending funds.

15. November 2024
Bewertung ohne vorherige Einladung
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Antwort von Convera

We truly appreciate your kind review and the shoutout to Bashar! It's great to hear they've been able to support you so well. Recognizing the team's efforts means a lot, and we'll be sure to share your feedback with them.

Bewertet mit 5 von 5 Sternen

Great and trustworthy service

Good on-line International payments service. Easy to use, relatively quick and trustworthy. Backed by a UK based support team and account managers. I have been using Convera for a couple of years with no issues.

7. November 2024
Bewertung ohne vorherige Einladung
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Antwort von Convera

Thank you for taking the time to share such a positive review! It's an honor to have earned your trust, and we'll keep working hard to provide this level of service every time.

Bewertet mit 5 von 5 Sternen

What good service looks like

Helpful attentive staff. Making sure that all your requires are correctly met. Swift response.

12. November 2024
Bewertung ohne vorherige Einladung
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Antwort von Convera

We're so happy to see your 5-star rating - thank you! Providing excellent service is always our goal, and it's fantastic to know we delivered for you.

Bewertet mit 5 von 5 Sternen

Decades of Great Customer Service

Our company has worked with Convera using their services for the past two decades for foreign wires and in 2020 added domestic ACH payments. Our account managers, formerly Erik Snucins and currently Arthur Kozlov, have been nothing less than amazing. They are prompt with responses and have always been able to assist us with any issues that may arise. The Convera group is great to work with and I can without hesitation recommend their services.

15. November 2024
Bewertung ohne vorherige Einladung
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Antwort von Convera

Thanks for the awesome review! We're so happy to hear you had a great experience with Erik and Arthur. They'll be thrilled to hear your feedback. Let us know if you need anything else!

Bewertet mit 5 von 5 Sternen

Great experience so far

Great experience so far! Alessandro is very proactive and answers my emails within minutes!

15. November 2024
Bewertung ohne vorherige Einladung
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Antwort von Convera

We really appreciate your review and the mention of Alessandro! It's great to know they've been helpful. Thank you.

Bewertet mit 5 von 5 Sternen

Great experience!

Great experience so far!

Onboarding, platform and overall use has been seamless, great support in the backend too.

Highly recommend to any business looking to streamline payments.

15. November 2024
Bewertung ohne vorherige Einladung
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Antwort von Convera

Appreciate the 5 stars! We're so happy you had a great experience with us, and we'll be here if you need anything else.

So funktioniert Trustpilot

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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

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