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Convera Bewertungen 

333
•
TrustScore 3.5 von 5

3.4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

We’ve had a very positive experience using Convera to send tuition payments from Canada to my child’s university in the U.S. Their customer service has been excellent. When we’ve needed help, they’v... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

I do not recommend Convera. I have been waiting for my refund since July, and despite my institution approving its release, I still have not received my money. The payment was reissued but late... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Shaan provides fantastic support to us, he is always on hand to assist with transactions and queries, whether small, large, simple or confusing! His friendly attitude towards helping us means we never... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Hi, We have been getting quick response at all times and easy to contact over the phone. Further, we noted professional approach in resolving some matters we came accross and swift response time.... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Finanzdienstleistungsinstitut

Vom Unternehmen geschrieben

Convera is a global leader in commercial payments. With an unrivaled regulatory footprint and a financial network spanning more than 140 currencies and 200 countries and territories, we’re reimagining the future of business payments to better serve our customers. Our tech-led payment solutions are built on deep expertise in foreign exchange, risk management, and compliance - helping businesses grow with confidence. From small businesses to CFOs and treasurers, we make business payments simple, smart, and secure.

Cross-border payments built to accelerate business

Vom Unternehmen geschrieben

Simplify commercial payments with Convera’s complete suite of cross currency products.
We are reimagining the future of global business payments by making transactions simple, smart, and secure; empowering our customers to grow with confidence. By seamlessly connecting people, technology, and commerce, we help businesses of all sizes navigate the evolving landscape of global trade with every payment.

Kontaktinformationen

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Get help with your tuition payments

Visit our support center to raise a query to get instant support.

3.4

Akzeptabel

TrustScore 3.5 von 5

333 Bewertungen

5 Sterne
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1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3.4

Alle Bewertungen

(333)

26 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Excellent Service

I find Convera an excellent company to deal with, my Account Manager, Andrew is extremely helpful and always delivers a very professional, knowledgeable service.

15. November 2024
Bewertung ohne vorherige Einladung
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Antwort von Convera

Thank you for your review and for mentioning Andrew! We're delighted to hear they provided you with such great support. Our team strives to offer a personal and professional experience, and it's always rewarding to see those efforts appreciated. We'll make sure to share your feedback with them!

Bewertet mit 5 von 5 Sternen

Our positive experience of Convera is based on great customer service

Our positive experience of Convera is based purely on our great Client Relationship Manager, Ashley Luff. He is friendly and professional and understands our business and how we work.
He offers help and support and, if he is not around, there is a team of managers ready to help.
We were given the option to change to a portal but we fought to keep a one-to-one relationship for our FX transactions

15. November 2024
Bewertung ohne vorherige Einladung
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Antwort von Convera

We truly appreciate your kind review and the shoutout to Ashley! It's great to hear they've been able to support you so well. Recognizing the team's efforts means a lot, and we'll be sure to share your feedback with them.

Bewertet mit 5 von 5 Sternen

Fantastic Service

Convera are very efficient with the service they provide to our company. They go above and beyond to ensure everything is done to a prompt and high standard.

15. November 2024
Bewertung ohne vorherige Einladung
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Antwort von Convera

We're so happy to see your 5-star rating - thank you! Providing excellent service is always our goal, and it's fantastic to know we delivered for you.

Bewertet mit 5 von 5 Sternen

My contact is great

My contact is great, easy to work with. He sends me what I need when I need it. Everything just works.

13. November 2024
Bewertung ohne vorherige Einladung
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Antwort von Convera

Thank you for your kind words and 5-star review! It's wonderful to hear that your experience was so positive. We’re here anytime you need us!

Bewertet mit 5 von 5 Sternen

Very rare positive experience in financial services

I recently opened an account with Convera, and had an overwhelmingly positive experience. I needed my account set up very quickly as I wanted to lock in a hedge before the US election. The person I was dealing with (Harish) went way above and beyond, including working throughout his vacation to meet the deadline. The whole process I was kept up to date, and things were super fast-tracked. Extremely customer centric and a pleasure to deal with. Could not recommend them more.

5. November 2024
Bewertung ohne vorherige Einladung
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Antwort von Convera

Thanks for the awesome review! We're so happy to hear you had a great experience with Harish. They'll be thrilled to hear your feedback. Let us know if you need anything else!

Bewertet mit 5 von 5 Sternen

Convera is a key partner…

Convera has been a key partner of our business for over a decade. Their team (Brad, Neil, Mat, Romain) are exceptionally knowledgeable and supportive. We rely on their services to fulfill an incredibly important part of our business.

As our business grows, we have no doubts on the ability of the Convera team to meet the demands of a fast and changing market.

14. November 2024
Bewertung ohne vorherige Einladung
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Antwort von Convera

Thank you for taking the time to share your experience and for highlighting Brad, Neil, Mat, and Romain! We're so pleased to hear they've been able to provide the support you needed. We'll make sure your kind words are passed along - it means a lot to the entire team!

Bewertet mit 5 von 5 Sternen

Convera makes it easy

Convera's payments platform is very straight-forward and easy to use, and out-performs our bank's options for foreign currency payments. Our account rep, Arthur Kozlov, is always accessible and responds quickly to questions. When he's away, I know the team is available and equally happy to help. Thanks for making our lives easier, Convera!

14. November 2024
Bewertung ohne vorherige Einladung
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Antwort von Convera

Thank you for your review and for mentioning Arthur! We're delighted to hear they provided you with such great support. Our team strives to offer a personal and professional experience, and it's always rewarding to see those efforts appreciated. We'll make sure to share your feedback with them!

Bewertet mit 5 von 5 Sternen

We are thoroughly satisfied with the…

We are thoroughly satisfied with the foreign currency services offered by Convera. The quality of service is outstanding! Shagun Dubey is consistently supportive and promptly addresses any issues or questions we have regarding processes or payments. Convera truly simplifies payment management, making it smooth and hassle-free, and we highly value this partnership. Strongly recommended!

14. November 2024
Bewertung ohne vorherige Einladung
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Antwort von Convera

We truly appreciate your kind review and the shoutout to Shagun! It's great to hear they've been able to support you so well. Recognizing the team's efforts means a lot, and we'll be sure to share your feedback with them.

Bewertet mit 5 von 5 Sternen

Convera Working Relationships…

I have been working with Convra (formerly Western Union) for the 8 years I have been with my organization. Our team is professional, responsive, helpful and always reaching out to check in with our team to see if our needs are being met.

Marilyn Haugh

14. November 2024
Bewertung ohne vorherige Einladung
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Antwort von Convera

We appreciate your thoughtful feedback and glowing review! Hearing how happy you are with our service is exactly why we do what we do. Thank you.

Bewertet mit 5 von 5 Sternen

Great customer service and versatile tools

We are longtime customers of Convera and have been working with Brad from Toronto for decades. Brad is the best of the best with outstanding customer service always helping us to find the right tools to suit our needs while helping us keep abreast of market conditions. Highly recommend!

14. November 2024
Bewertung ohne vorherige Einladung
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Antwort von Convera

Your review made our day - thank you! Knowing that our efforts left such a great impression means everything to us. We hope to assist you again soon.

Bewertet mit 5 von 5 Sternen

My experience with Convera has been…

My experience with Convera has been amazing. The relationship began with Custom House and the transition to Convera was smooth. I get prompt attention and service. Other companies have approached me but I am very happy with the personal touch that goes into every transaction.

14. November 2024
Bewertung ohne vorherige Einladung
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Antwort von Convera

Thank you for your kind words and 5-star review! It's wonderful to hear that your experience was so positive. We’re here anytime you need us!

Bewertet mit 5 von 5 Sternen

amazing service !

We are so pleased with Convera team for years specially with Erick Snucins and Shagun Dubey.

They were so friendly, helpful, amazing service and prompt.
John Tatiossian
David Tate Inc.

14. November 2024
Bewertung ohne vorherige Einladung
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Antwort von Convera

Thank you for taking the time to share your experience and for highlighting Erik and Shagun! We're so pleased to hear they've been able to provide the support you needed. We'll make sure your kind words are passed along - it means a lot to the entire team!

Bewertet mit 5 von 5 Sternen

Mr. Bashar Al-Najjar, FX Dealer

We have been working closely with Convera on monthly basis for our international and local wire transfers and our main Dealer contact is Mr. Bash(ar) Al-Najjar who is prompt, efficient, attentive and highly professional. We are very satisfy with his service.

30. Oktober 2024
Bewertung ohne vorherige Einladung
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Antwort von Convera

Thank you for your review and for mentioning Bashar! We're delighted to hear they provided you with such great support. Our team strives to offer a personal and professional experience, and it's always rewarding to see those efforts appreciated. We'll make sure to share your feedback with them!

Bewertet mit 5 von 5 Sternen

I have been using WU (now Convera) for more than 10 years

We have been using Western Union (now Convera) for many years. The service is very good and efficient all the time. A big thanks to Liam McDaid, our account manager, and his team for their hard work and assistance. We highly recommend Convera.

14. November 2024
Bewertung ohne vorherige Einladung
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Antwort von Convera

We truly appreciate your kind review and the shoutout to Liam! It's great to hear they've been able to support you so well. Recognizing the team's efforts means a lot, and we'll be sure to share your feedback with them.

Bewertet mit 5 von 5 Sternen

5 Stars

The Convera team always provides impeccable customer service. We receive assistance immediately and never need to worry of delays in responses-especially on rush requests. Our Account Manager, Erik Snucins is super friendly and knowledgeable and is always there to offer his assistance and expertise when it's required and will quickly help resolve any issues that may arise. We value their partnership and highly recommend.

14. November 2024
Bewertung ohne vorherige Einladung
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Antwort von Convera

Thank you for taking the time to share your experience and for highlighting Erik! We're so pleased to hear they've been able to provide the support you needed. We'll make sure your kind words are passed along - it means a lot to the entire team!

Bewertet mit 4 von 5 Sternen

Great Customer Service

We use Convera for forex and payments in foreign currencies. Curtis Palmer, our Account Manager, has always been brilliant. He is responsive, pro-active, and very helpful, and deserves a 5-star rating. The 4-star reflects the room for improvement on their Global Pay platform which can be sleekier and more user friendly.

14. November 2024
Bewertung ohne vorherige Einladung
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Antwort von Convera

We’re grateful for your review and the 4 stars! It’s great to know Curtis has provided a positive experience, and we’re always here to ensure your future experiences are even better.

Bewertet mit 5 von 5 Sternen

Quick, efficient & great rates

Convera, and in particular Claire and Stephanie, have been our go to for the best FX rates for a number of years. Despite tough competition they have continued to provide the best rates, in the most efficient manner over this time. We have regular conversations on our future requirements and are able to plan well in advance. Claire always keeps us updated with our forwards and will get in touch with any major macro-economic events or policy changes that may impact us.

14. November 2024
Bewertung ohne vorherige Einladung
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Antwort von Convera

Thank you for your review and for mentioning Claire and Steph! We're delighted to hear they provided you with such great support. Our team strives to offer a personal and professional experience, and it's always rewarding to see those efforts appreciated. We'll make sure to share your feedback with them!

Bewertet mit 5 von 5 Sternen

Dealing with the team at Convera

Dealing with the team at Convera, especially Erik Snucins and Shaegun, has always been a pleasure.
The transaction requested gets verified and completed in a timely manner and the response time is quick and efficient.

28. August 2024
Bewertung ohne vorherige Einladung
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Antwort von Convera

We truly appreciate your kind review and the shoutout to Erik and Shagun! It's great to hear they've been able to support you so well. Recognizing the team's efforts means a lot, and we'll be sure to share your feedback with them.

Bewertet mit 5 von 5 Sternen

Efficient and cost-effective

Easy to deal with, efficient service, cost-effective solution for our travel company paying many vendors in different currencies. Favorable exchange rates. Erik is very professional and responsive.

8. November 2024
Bewertung ohne vorherige Einladung
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Antwort von Convera

Thank you for taking the time to share your experience and for highlighting Erik! We're so pleased to hear they've been able to provide the support you needed. We'll make sure your kind words are passed along - it means a lot to the entire team!

Bewertet mit 5 von 5 Sternen

Excellent services

We've been using Western Union (now Convera) services over 5 years, for our oversea payments, thousands of transactions per year. Excellent services! Convera team provides high professional, efficient support all the time, and always helpful to improve our automatic payment process between our bank and ERP system.
It's been a great pleasure working with Neil Stewart and Bradley Mack team.

14. November 2024
Bewertung ohne vorherige Einladung
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Antwort von Convera

Thank you for your review and for mentioning Neil and Bradley! We're delighted to hear they provided you with such great support. Our team strives to offer a personal and professional experience, and it's always rewarding to see those efforts appreciated. We'll make sure to share your feedback with them!

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