Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

We’ve had a brilliant experience with CircleLoop, and a big part of that comes down to the service we received from Imogen. She was incredibly helpful when we were looking at building out o... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Circle loop is the fourth business phone provider I’ve used and thankfully feels like the last. The set up of the trial and Account was effortless and the mobile and desktop apps are integrated brilli... Mehr ansehen

Bewertet mit 5 von 5 Sternen

The Software is so clean and simple for the desktop and Andriod. I think it's the best voip ip system i've ever used and it's by far the easiest. The options are endless and it really makes life... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We've been using Circleloop since 2017 and it has saved us thousands of pounds since we left BT. We love the numerous online features and it can be used whilst working abroad. A no-brainer for any bus... Mehr ansehen

Unternehmensdetails

  1. Telekommunikationsanbieter
  2. Telefon- und Internetdienst
  3. Softwareanbieter

Vom Unternehmen geschrieben

High Quality & Reliable Business Phone System In The Cloud With Unlimited UK Calls & User Friendly Features. No Contract. No Line Rental. Simple Desktop & Mobile Apps.


Kontaktinformationen

4.1

Gut

TrustScore 4 von 5

187 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 16 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Superb Service and Support

Superb, quick service. I raised a ticket for an error in my account and they resolved within 2 minutes of me pressing send. Really great experience. Thank you!

19. Juni 2020
Bewertung ohne vorherige Einladung
CircleLoop-Logo

Antwort von CircleLoop

Happy to hear how the Customer Success Team have solved your query. Thank you Henry for your review.

Bewertet mit 5 von 5 Sternen

Excellent product, excellent customer service!

We've had great customer experience and interaction from CircleLoop. The system is brilliant, so easy to set up and use! We've been using this for a team of 10 Helpdesk members set up for our Mutual Aid group, so they all work from home, using CircleLoop to make and receive calls and SMS. Thanks CircleLoop!

10. Juni 2020
Bewertung ohne vorherige Einladung
CircleLoop-Logo

Antwort von CircleLoop

Thank you, for the fantastic feedback. Nice to hear you are getting the most out of CircleLoop's features and it's helped you adapt during this current climate.

Bewertet mit 5 von 5 Sternen

CircleLoop is a great service that…

CircleLoop is a great service that enabled us to provide a safe, continuity of care for all of our families during the pandemic. I couldn't recommend them more highly.

8. Juni 2020
Bewertung ohne vorherige Einladung
CircleLoop-Logo

Antwort von CircleLoop

Fantastic to hear! Glad we could help during this pandemic. Thank you for your feedback

Bewertet mit 5 von 5 Sternen

I used Circleloop as part of a local…

I used Circleloop as part of a local group set up to help residents during the UK coronavirus lockdown. Circleloop kindly offered me the service to help our community. I had never used VOIP before. The interface was very easy to set up and use on laptop and phone. The speech to text feature which emails messages left via voicemail is great. The staff I spoke to on the phone were fantastic; everyone I spoke to was friendly, informative and supported me with anything I needed. I highly recommend anyone looking for a solution for their business to give Circleloop a call!

8. Juni 2020
Bewertung ohne vorherige Einladung
CircleLoop-Logo

Antwort von CircleLoop

Thanks Georgina for the great feedback. We are glad to hear how CircleLoop helped during this tough time!

Bewertet mit 1 von 5 Sternen

Not reliable or to be trusted

This is a mistake joining this organisation my main business phone number has been miss directed and I have lost business, the customer service is bad as you have to email or leave a message. Whilst it has worked initially calls get miss directed lost delayed and you have no idea it is not working until a customer complains etc.
This system is not robust and appears to have major bugs in it

5. Juni 2020
Bewertung ohne vorherige Einladung
CircleLoop-Logo

Antwort von CircleLoop

Thanks for your feedback. Your account had a redirect to a 0330 number in place which is owned by Yay.com. I believe the team have assisted you now with this but this was put in place by your own team.

The Customer Success Team are available from 9am - 5:30pm and can assist on a range of issues. In this instance your call fell outside of these times and reached our voicemail.

If you require any further assistance please contact the team on 03330506070. I would appreciate it if you could reconsider your review based on the information above?

Thanks
Dylan Walsh
Operations Manager - CircleLoop

Bewertet mit 5 von 5 Sternen

Great calling application

Been using Circleloop for some time now, really useful tool, couldn't recommend it more highly. Had some problems recently and the support team were very quick and helpful. Special thanks to Zac and Matt for their support!

24. April 2020
Bewertung ohne vorherige Einladung
CircleLoop-Logo

Antwort von CircleLoop

We really appreciate your feedback, it's fantastic to hear you would recommend us. Thanks, Will!

Bewertet mit 5 von 5 Sternen

Amazing customer service and amazing…

Amazing customer service and amazing product. We wouldn't be able to do what we do without circle loop. It enables our field care team to look after their clients and remain in constant communication, no need for desk phones, all from their mobile apps. And they are doing everything they can to improve the product daily.

15. April 2020
Bewertung ohne vorherige Einladung
CircleLoop-Logo

Antwort von CircleLoop

Thank you Mahdi for the review, It is great to hear how CircleLoop has benefited your business . We pride ourselves on innovation, so we really appreciate your feedback!

Bewertet mit 5 von 5 Sternen

Absolutely love Circle Loop

Absolutely love Circle Loop! Amazing product and service! Just wish I had found it sooner.

19. Februar 2020
Bewertung ohne vorherige Einladung
CircleLoop-Logo

Antwort von CircleLoop

Thanks for your review, nice to hear you are loving CircleLoop we really appreciate it!

Bewertet mit 5 von 5 Sternen

Amazing customer service and as always

Amazing customer service and as always. They are great at what they do, Zac from customer service dealt with my query fast and effectively, would strongly recommend using this company for VOIP i already have two accounts with them and this is my third! Great doing business with you and i hope you have every success in the future!

15. Januar 2020
Bewertung ohne vorherige Einladung
CircleLoop-Logo

Antwort von CircleLoop

Thanks so much for the review, the kind words you have shared gives the team great joy. Pleasure working with you also and we hope you to have you as a CircleLoop user for a long time!

Bewertet mit 5 von 5 Sternen

Highly recommended for business owners and self employed...

I've been with Circleloop for about a year now and would thoroughly recommend them to owners of small businesses. Particularly if owners are on the move and out of the office. It has taken us a while to fully understand the ins and outs of the complete suite of call routing/answering functions but so far there has always been a solution somewhere to meet our needs. Support has been very helpful and quick to respond with advice (Kieran is very helpful). Adding new numbers and porting new numbers into the account has been incredibly straight forward too. Above all though, there are no scary contracts and the service is very cost effective. Great service, great product, highly recommended.

8. Januar 2020
Bewertung ohne vorherige Einladung
CircleLoop-Logo

Antwort von CircleLoop

Hearing the brilliant feedback reinsure us we are doing the right thing! We love to hear how the CircleLoop features are helping your business. Thanks for the review Ian!

Bewertet mit 4 von 5 Sternen

The only reason I'm rating this 4 stars…

The only reason I'm rating this 4 stars is because I think that CircleLoop lacks a lot of features that bigger VOIP systems have.

Overall, CircleLoop does what it does incredibly well and you have the advantage to add mobile numbers which is great!

I also really think that CircleLoop need to accept more than one method of payment (at the moment this is card)!

28. Dezember 2019
Bewertung ohne vorherige Einladung
CircleLoop-Logo

Antwort von CircleLoop

Thank you for the review Alex, we are continuously looking to improve and we will take feedback into consideration. We are always adding new features to CircleLoop so keep an eye on our blog where we share the latest news and updates. https://blog.circleloop.com/ or you get in touch and a member of our team would be happy to show you any of the new features. We also accept Direct Debit payments, to find out more please visit https://blog.circleloop.com/directdebit.

Bewertet mit 5 von 5 Sternen

Great platform and service

Our company has been using Circleloop for a little while now and we could not be happier with the system or the service we receive from the team at Circleloop!

Circleloop is packed full of great features that are extremely easy to set up and maintain/change as and when you need to.

It is great that agents are able to take a call in the office, out on-site or even working from home and the apps across the different platforms look and work in the same way so it is easier for teams to be more mobile.

14. Dezember 2019
Bewertung ohne vorherige Einladung
CircleLoop-Logo

Antwort von CircleLoop

We're so happy you're enjoying CircleLoop! Thanks for leaving us the review and letting us know how it's helping your business out- we really appreciate it!

Bewertet mit 5 von 5 Sternen

The Software is so clean and simple for…

The Software is so clean and simple for the desktop and Andriod. I think it's the best voip ip system i've ever used and it's by far the easiest.

The options are endless and it really makes life easy knowing that i can add, assign and make alterations instantly, I've found what i've been looking for...

Integrations are useful and i don't think i'd be going anywhere else for the foreseeable future!

27. November 2019
Bewertung ohne vorherige Einladung
CircleLoop-Logo

Antwort von CircleLoop

Thanks so much for this review Lawrence, we're really glad you're enjoying CircleLoop and can't wait to keep working with you in the future!

Bewertet mit 3 von 5 Sternen

Great idea and back end system is very…

Great idea and back end system is very good, unfortunately i experience countless drop calls so had to cancel

18. November 2019
Bewertung ohne vorherige Einladung
CircleLoop-Logo

Antwort von CircleLoop

Thanks for leaving a review Wayne! We're really sorry to hear that, we can help with call quality in a number of ways so please get in touch and a member of our team would be happy to help!

Bewertet mit 5 von 5 Sternen

Flawless!

It's been more than a year I've been with Circleloop, and the service has only got better. The pricing structure and customer service is great! Impressed with the timely app updates, which is user friendly. They've also been very accommodating with requests that other telecom companies would possibly decline. Thank you!

14. November 2019
Bewertung ohne vorherige Einladung
CircleLoop-Logo

Antwort von CircleLoop

Thank you for being such a loyal customer! We really look forward to helping you as much as possible in the future.

Bewertet mit 5 von 5 Sternen

Great system and service!!!!!

We have found the Circle Loop system to be excellent and would recommend it to anyone the customer service is great!

29. August 2019
Bewertung ohne vorherige Einladung
CircleLoop-Logo

Antwort von CircleLoop

We work really hard to provide great customer service so this review really means a lot, thanks!

Bewertet mit 5 von 5 Sternen

Excellent Company & Support

We've been working with CircleLoop over the last few months to test their softphone solution as well as configure various of our handsets to work with their product. We've now moved over our ~50 strong team to become entirely dependent on CircleLoop.

Throughout the last few months, CircleLoop have continued to go the extra mile in terms of providing support for configuring handsets, providing advice with Quality of Service and much more. Their support team are insightful and always on hand to help.

Most importantly, as a developing tech offering, CircleLoop have demonstrated they're open to ideas from users. We've been more than happy to give suggestions that are now roadmapped and take on board their advice on how to best utilise features.

12. August 2019
Bewertung ohne vorherige Einladung
CircleLoop-Logo

Antwort von CircleLoop

Thanks for leaving this review Peter, it means a lot to us! Some of the best ideas come from CircleLoop users , and so we really do love hearing any ideas and suggestions!

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr