My friend sent me a link to pay, I processed the payment and realised later that day I could not make the event. Unlike other companies where you at least have 24 hours to change your mind this compan... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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My friend sent me a link to pay, I processed the payment and realised later that day I could not make the event. Unlike other companies where you at least have 24 hours to change your mind this compan... Mehr ansehen
Unternehmen hat geantwortet
Friendly and always available service. Queries were responded to extremely quickly. Was slightly annoyed that there was no movement on the transfer of names so a friend lost a deposit because of a fam... Mehr ansehen
Unternehmen hat geantwortet
Great for organizing a stag do. highly recommend. I've been on stag do's as an attendant and now an organiser and it makes it so much easier to find activities and accommodation.
Unternehmen hat geantwortet
My good friend made a booking through Chillisauce last year for his Stag do, as soon as Chillisauce received all of the names of people participating they were helpfull with all the info on booking, w... Mehr ansehen
Unternehmen hat geantwortet
Chillisauce is one of the UK’s largest and fastest growing event agencies, helping over 160,000 customers to create memorable activities, corporate events and experiences across the UK, Europe and USA every year. We make it incredibly easy for groups and companies of any size to get out and enjoy events, activities and weekends away. Whether it’s marking a special occasion like your best friend’s stag do; white water rafting, shooting zombies or driving fast cars purely for fun, Chillisauce makes it happen. It might be promoting productivity and morale through fun team building exercises, staff parties and corporate events. Chillisauce brings your staff together.
1 Paris Gardens, SE1 8DN, London, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Awesome service. Everything booked and the app makes things easy for everyone

Antwort von Chillisauce
Great communication, very helpful staff. Hotel and activities for the Stag Do were very good. Easy payment system. Would recommend.

Antwort von Chillisauce
Great experience overall, Chillisauce were very professional and easy to get in touch with. Provided all the details and advised best options.
Staff were very friendly and helpful.

Antwort von Chillisauce
My mate arranged a stag through them to go to Bournemouth.
Initially booked us in for a pub brunch but tried to move it last minute because of the football. We wanted it that time because of the football.
Prior to arriving my mate was receiving calls from the vendors saying CS had not paid vendors and the venues night cancel.
He subsequently chased payment for them.
We arrived and went to the escape room who had us a logged as a hen do.
Then the following night, we attended Boom Battle Bar to find out that they had scheduled us for different times to the bookings CS had provided, we spent 30’mins rearranging everything on a night out.
Communication from CS has been poor, would recommend just booking stuff yourself.

Antwort von Chillisauce
Great suggestions and support from Georgina and her colleagues.
Good on going contact as event was progressing.

Antwort von Chillisauce
5 of us for stag do, complete joke!!
Comedy club and a guided pub tour round the west end. NEVER happend because it all clided together so just ended up doing comedy club and it was crap! NO pub tour!!! Don't book!
Well over priced!
Cheers then.

Antwort von Chillisauce
Was a great experience yous handled everything which was perfect

Antwort von Chillisauce
Response:There you go no customer care and they can’t even be bothered to put a name at the end.
Seriously though this company earns thousands and the excuse too late for a refund stinks ! Buyer beware
Chillisauce
B Sadler
30 reviews
GB
Rated 1 out of 5 stars
5 hours ago
If you use this company take out travel insurance.NO REFUNDS !!
If you use this company take out travel insurance even if it’s a UK event. They are expensive for what they offer and it seems that you still have to pay more for example a round of golf carts extra, golf range tees extra. If you are unable to attend due to injury with hospital treatment this company is not interested in refunding your £230+ money despite the person not attending not using the facilities and eating the breakfast. Very poor at calling you back…. Well they don’t you have to chase them. If you do get any response as in a refund…..£18 !!!! Avoid being stung if you can’t attend don’t use them.
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Reply from Chillisauce
2 hours ago
Dear Mr Sadler,
I am sorry to see you have left us a 1-star review and that you couldn't go to the event due to being in hospital.
As you cancelled after the balance due date, we were unable to provide any refund. However, we agreed to try and reach out to our suppliers to see if, in this instance, they would make an exception. Unfortunately, this was not possible.
We offered to provide you with a fully paid invoice for you to pursue a claim through your travel insurance, as you were in Hospital, but you refused as you didn't take out travel insurance.
We strongly recommend all of our customers to take out travel insurance to cover them in the event you are unable to travel or if something goes wrong whilst away, as mentioned in our terms and conditions.
The refund offered was a gesture of goodwill to cover the cost of the karting activity, as you requested.
Kind regards
Chillisauce Events

Antwort von Chillisauce
Quick responses and very efficient! Reasonably priced and took a lot of stress out of planning couldn’t recommend enough!

Antwort von Chillisauce
Chillisauce and Jess had made my job as maid of honour so much easier. Thank you and will use again and have already recommended.

Antwort von Chillisauce
AVOID
I have paid in full for my friends Stag do that is due to start on Thursday 14/05/2026. I have paid in full via direct debit. I went to sign into my account for Chilli Sauce for it to show I do not have an account. Once speaking to the quite rude account manager Harrison, I have been told multiple lies and excuses. At first they said they cannot find payments, then they said I have £100 left to pay. Then they have said actually the payments I have made for this stag do was payments for a stag do I went on 2 years ago!! The amounts were completely different and I would not be paying for a stag do 2 years later. The other one was also paid in full from an old bank account of mine.
They cannot give me an answer as to why it is showing I do not have an account.
I have sent full screen shots of amounts paid from my bank. They have asked if they can have access to my bank which I obviously declined and have also said I need to pay in full AGAIN rather than sort the actual issue!!
When asking for a refund they said it is too late at this point, however, it is their mess up and they have done nothing to resolve the issue other than try and scam me out of more money.
I asked to speak to a manager in which they said there isn't one available every time.
None of their answers add up. I will be taking this further.

Antwort von Chillisauce
Absolutely fantastic everything was perfect and went to plan all that you put on for the Stag blew us all away.

Antwort von Chillisauce

Antwort von Chillisauce
Zetti & Kitti were our guides for a stag do in Budapest and they did not disappoint, would highly recommend. Thanks for a great weekend!

Antwort von Chillisauce
Excellent service from Zee and Kitty as our tour guides. Both very professional and polite through the whole experience with great knowledge of the local area! 10/10 service recommend to anyone.

Antwort von Chillisauce
Just come back from Budapest we had zee as our guide and what a legend he is from the day we met till the end he made my stag do trip enjoyable what a sound down to earth man who is very good and professional at his job
10/10 for zee

Antwort von Chillisauce
What a grate 3 day trip organised by chillsauge had a amazing time thanks to our guide kitty and zetty thanks to you two it was amazing 🤩

Antwort von Chillisauce
Absolutely brilliant weekend Zee and Kitty did amazing very polite and very patient with a stag do full of drunken brits haha but they helped us every step of the way absolutely outstanding tour guides..

Antwort von Chillisauce
All I can say is Thank you so much. You made the process off organising everyone so much easier. 10/10 recommend.

Antwort von Chillisauce
Chilli Sauce made planning the Hen Do so much easier, smoother & more organised. Would highly recommend & Will definitely use again. Thank you!

Antwort von Chillisauce
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