Car Parts Warehouse Bewertungen 

47
•
TrustScore 2.5 von 5

2.4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 4 von 5 Sternen

Had a few problems with my order, so emailed. Within a few minutes Veronique emailed me back and then spent the rest of the day chasing my problem and keeping me updated. She eventually got it all fix... Mehr ansehen

Bewertet mit 3 von 5 Sternen

It is difficult to contact them. The online chat doesn't put you through to an agent and never answer your query. They don't have a telephone number to call them. They answered the email promptly. Be... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Absolutely shocking. There is very little communication. My part was sent to the wrong address ‘apparently’. They did not send out a new part, just said they will keep me updated (they did not update... Mehr ansehen

Bewertet mit 1 von 5 Sternen

I ordered a front Grille for my Discovery Sport. The same day I cancelled the order and requested an alternative product. I was dealt with very quickly and was informed this was not a problem. The ful... Mehr ansehen

2.4

Mangelhaft

TrustScore 2.5 von 5

47 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine Aufzeichnungen über Bewertungseinladungen

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2.4

Alle Bewertungen

(47)

28 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 1 von 5 Sternen

I would give a zero if it was possible…

I would give a zero if it was possible ?
Do not use this company , their service and response to query and complaint was lots of “ not our fault “ this has gone on for four months now
I ordered a parcel shelf , it was advertised for my car and on arrival it was too small so , the advert was misleading and incorrect
They did say that they were “ not mechanics “
They didn’t need to be , just competent enough to supply what they advertised
It was a used parcel shelf that was way overpriced , when I bought a new one from a reliable source at half the price of their used one, from a decent supplier
They are an absolute shower and looking at the feedback , others have received incorrect parts like me and I suggest you read their feedback ?
I was refunded the parcel shelf eventually but, less the postage , when they sent the wrong item , it is their fault and I should have been refunded the postage too ?
All they have done is defend themselves and never offered an apology or full refund
Do not use them - an absolute shower and customer service does not exist there
Be warned !

3. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

The wrong part was delivered

The wrong part was delivered. Eventually, having returned the item, I received a partial refund. They deducted £3.05 postage even though I had sent a photo to prove that the part was for a later model. Emails were polite but no sign of refunding this postage charge.

14. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

We thought we was buying genuine car…

We thought we was buying genuine car parts for our mini having previously bought the same parts from eBay and they didn’t work we thought with paying £66 extra for genuine parts that they was genuine, delivered quickly but there was an invoice in the parcel from the same person on eBay who had sent the original parts, so to be told they are not mechanics and the invoice was sent by mistake they tried to charge us £170.50 for parts that where being sold on eBay by another company for £104 so please be careful when buying from this company luckily we put a dispute from PayPal

24. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Wrong part sent, was told 'we're not mechanical specialists'

I ordered a part which was listed as suitable for a specific car model. When it arrived, it was not in fact compatible.

I raised a return request stating the issue. They initially tried to say it was for a diesel vehicle as per the listing (this was irrelevant to the part); when I stated it was unfair for me to pay return postage, they said 'they are not mechanical specialists', they 'cannot take responsibility for issues with orders', and 'just a case the item does not match the description on the website'. There was no further communication when I pointed out that they were in breach of the Trade Descriptions Act so am still out of pocket for return postage.

It transpires that they copy and paste eBay listings from other sellers onto their website, then charge a premium for it - better off going straight to eBay and dealing directly with the seller while saving a fair few quid!

AVOID AVOID AVOID!!!

24. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

“Great experience with Car Parts…

“Great experience with Car Parts Warehouse UK — ordered the exact rear washer nozzle I needed for my Mini. It was a genuine BMW part at good price, arrived quickly, and worked perfectly. Easy to find once I put in the exact model details and emails from them helps track delivery. Minimal packaging too. Recommend.

4. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Exceptional service

Exceptional service. The level of proactive communication, professionalism and politeness was an absolute breath of fresh air. Well done CPW on restoring my confidence in British customer service.

14. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Avoid. They do not chase up customer rights. Prepare to lose your money.

I ordered a gear stick knob. And it had a few weeks delivery on it. Time had passed and I chased up delivery. Apparently it had been delivered the week before which I had never received. Apparently Evri had left it outside but have been unable to tell me where.
I have asked for a replacement or a refund and they said they are unable to go this due to it not being their fault. Few red flags here.
I did not agree to being left anywhere. Very disappointed. I wish I had read reviews before purchasing.
Avoid at all costs.

30. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Ordering was fine although i got the…

Ordering was fine although i got the wrong parts, returns is a joke took over a week for a return label then over 2 weeks after they had received it to be processed for refund talk about snail pace , this would put me off using again especially when i thought the right part was coming.

1. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Quality issues, and poor returns service

I ordered a Fiat Ducato hub cap, having selected "new only" on the website filter. I didn't check when selecting I had actually picked a used one. It was dirty, scratched, smelly and totally unsuitable as a decorative item.
They promptly sent me a return slip, no quibbling. However, it was 16 days from them receiving my return, to me receiving my money. I consider this unnecessarily long, and won't be trusting this company again.

30. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Dreadful

Dreadful, orders wipers £14.43, they didn’t arrive, weeks later after numerous emails, they said they were lost in transit, and would send another set out, these too did not arrive, I’ve waited a month to get refunded, and they’re still saying 10-14 days. A joke. I went to Halfords, I paid £5 more , but the fitted them for free. I’m 78 and I couldn’t recommend this company

1. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Bought an angle grinder stand for £30…

Bought an angle grinder stand for £30 on ebay only to find that there were other sellers selling for £18. Informed these people they told me I could send it back under their 90 day returns policy which I will after pay delivery. This company's products are not cheaper. Don't make my mistake, shop round. If you buy and want to return you will pay. They also stated that sealy do not sell direct to the public?

25. Januar 2025
Bewertung ohne vorherige Einladung

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