At a time of change and worry I spoke with a lovely woman who understood our dilemma and showed great empathy. I was trying to navigate a system which is difficult and hard to manage especially if... Mehr ansehen
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Hello, I don’t t have experience of this Care Home, Norton Lees on Warminster Road , Sheffield, but it has been suggested for my elderly mum, by SCC brokerage as has it has available beds. I see in... Mehr ansehen
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It was difficult to find the right secure, dementia care home for our brother (72) who has Korsakoff. Syndrome. From the outset the Fordingbridge team at all levels have been helpful, empathic, and pr... Mehr ansehen
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Fountains Care Home Rainham After visiting my wife every day for exactly a year, I found myself needing to use the their servics as a temporary resident. I had a knee replacement on 3rd October,... Mehr ansehen
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Unternehmensdetails
- Altenpflege
- auch in
- Online-Marktplatz
Vom Unternehmen geschrieben
carehome.co.uk is the UK's leading care home website, helping families find the right care, confidently. Compare every registered care home in the UK, read over 400,000 verified reviews, explore expert advice, and get free, independent support from our Care Help Team. Whether you're planning ahead or need care quickly, we're here to make finding the right care simpler.
Kontaktinformationen
Vereinigtes Königreich
- www.carehome.co.uk
4.7
Hervorragend
1286 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 82 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Gave us the start we needed for the…
Gave us the start we needed for the surch for a home for mum.
Very helpful
3. Juni 2026
Antwort von carehome.co.uk
Hi Wendy - we're pleased to hear that we were able to give you a helpful starting point in your search for a home for your mum. We appreciate your feedback and wish you all the best as you continue your search.
Helpful and friendly
27. Mai 2026
Antwort von carehome.co.uk
Hi Mike - we appreciate your feedback and wish you all the best in your search for care and support.
I asked for help and never received it
I was guaranteed a list of care homes for my grandmother by email after speaking to one of your colleagues however I never received the email and have had to start from scratch. So no I have not had a good experience with your company
11. Mai 2026
Antwort von carehome.co.uk
Hi there - thank you for your feedback, and we're sorry to hear about your experience.
Having looked into this further and spoken with you again, we believe the original email may have been filtered into your junk folder. We have now re-sent the shortlist of care homes and hope you find it useful in your search for care for your grandmother.
Good website.
This was the first time using this website. I found it good and informative of care homes in the search area.
26. Mai 2026
Antwort von carehome.co.uk
Hi Jay - we're pleased to hear that you found our website informative and helpful in your search for a care home. We appreciate you taking the time to share your feedback.
My dad has been diagnosed with a brain…
My dad has been diagnosed with a brain tumor he is in elderhome care home in clatterbridge wirral he is on end of life care now and takes 18 tablets a day he is being well looked after the care staff are exeptionally brilliant at what they do they are all superstars and i think they should be awarded best care home on the wirral my dad is stable pain free gets his 3 meals a day the staff are on call every 5 minites if we need them im very happy my dad is in elderhome and when me and my mum visit we are offered tea buiscites my dog stella is allowed in to visit everyone is very welcoming staff visitors and residents my dad has been a resident now for 2 months ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️👍❤️👍❤️
3. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von carehome.co.uk
Hi Louise-Marie - we're delighted to hear that your dad is being well cared for.
Just to clarify, carehome.co.uk is an independent review and care home comparison website, rather than a care home. If you haven't already, we'd encourage you to leave a review directly on Elderhome's carehome.co.uk profile, as feedback like yours can be incredibly helpful to families looking for care for a loved one.
We wish your dad and your family all the very best.
Excellent, helpful service.
Extremely helpful and empathetic. Response was very quick. Shortlist of homes and vacancies with relevant information emailed very quickly. All contacted me within a few hours. The whole process made a very difficult job much more bearable.
Within 48hrs we had viewed several homes and made what we hope is the perfect home choice for my mum.
1. Juni 2026
Antwort von carehome.co.uk
Hi Yvonne - thank you for taking the time to share your experience. We're so pleased to hear that our Care Help Team were able to provide a useful and empathetic service during what we know can be a challenging and emotional process.
We're delighted that within 48 hours you were able to view several homes and find what you hope will be the perfect choice for your mum. We wish you and your family all the very best as she settles into her new home, and thank you again for your kind feedback.
Very welcoming warm and friendly my…
Very welcoming warm and friendly my friends mum was in she was very happy and well kept and looked after. Myself has been a carer for 35years ans work in many homes and I can honestly say Harris Home is one of the best ones I've been in and would definitely recommend it.The staff definitely went above and beyond in there roles.
29. April 2026
Bewertung ohne vorherige Einladung
Antwort von carehome.co.uk
Hi Valerie - it's wonderful to hear such positive feedback about the care, support and dedication shown by the team at Harris Home.
For clarity, we are not a care home. We provide a service that helps people search for, compare and review care homes. We're sure the team at Harris Home would greatly appreciate hearing your feedback directly, so we would encourage you to share this review on their carehome.co.uk profile.
Superb really helpful did not know this…
Superb really helpful did not know this service was available can only say massive thank you to Sophie and the care homes that contacted me especially Nicholasrothwell House made a worrying time a lot less stressful for our family.
Sarah Payne on behalf of Beryl Kightley
28. Mai 2026
Antwort von carehome.co.uk
Hi Sarah and Beryl - thank you for your wonderful review. We're delighted to hear that Sophie was able to help make a difficult and worrying time less stressful for your family. It's great to know that you found our Care Help service useful.
We'll be sure to pass your kind comments on to Sophie. Thank you for your recommendation!
Helpful and Understanding
I spoke to Emma who was very helpful, kind and understanding, especially as I only had a few days to find a home.
27. Mai 2026
Antwort von carehome.co.uk
Hi Jill - we're pleased to hear that Emma was able to support you in a time of extreme difficulty.
We'll be sure to pass your kind comments on to Emma. Thank you for your feedback.
Generally the information was good
Generally the information was good. It is still up to the patient.
20. Mai 2026
Antwort von carehome.co.uk
Hi Linda - we're pleased to hear that you found the information helpful. While the final decision is always a personal one, we're glad we could provide information to support your search.
Local Respite Care with Nursing
I needed advice on local Respite Care to cater for my Mum's Alzheimer's in addition to other health conditions so wanted recommendations for suitable homes with nursing care. Sam was very helpful and understood exactly what was required.
20. Mai 2026
Antwort von carehome.co.uk
Hi Xavier - thank you for your lovely review. We're pleased to hear that Sam was able to understand your mum's needs and help you find suitable respite care options with nursing support. We know how important it is to find the right care, especially when managing Alzheimer's alongside other health conditions, so we're glad we could assist with your search.
We'll be sure to pass your kind comments on to Sam. Thank you for your feedback.
Really good
Really good. The response was quick, recommendations were in my local area and it was easy to book viewings.
19. Mai 2026
Antwort von carehome.co.uk
Hi Jeanet - thank you for your review. We're pleased to hear that you received a quick response, found suitable recommendations in your local area, and that arranging viewings was straightforward. We appreciate your feedback and are glad we could help with your search.
Time saving by advising Care Homes near…
Time saving by advising Care Homes near me & relevant info. regarding them
26. Mai 2026
Antwort von carehome.co.uk
Hi Irene - thank you for your review. We're pleased to hear that our Care Help service helped save you time by providing information on relevant care homes in your area. We appreciate your feedback and are glad we could assist with your search.
Strugglibg to fund respite fir my mum
Very helpfull in finding my mum respite
Quick and very efficient thank_you
19. Mai 2026
Antwort von carehome.co.uk
Hi Karen - Thank you for your review. We're pleased to hear that we could help you find respite care for your mum and that you found the service quick and efficient. We appreciate your feedback and wish you and your mum all the best.
Really Helpful Advice
I was able to have a good conversation about my Dad's requirements/needs and then a selection of homes was provided for me and Dad to review which were great and fitted the requirements.
18. Mai 2026
Antwort von carehome.co.uk
Thank you for your review. We're pleased to hear that you were able to discuss your dad's needs in detail with our Care Help Team and that the care homes suggested were a good match for his requirements. It's great to know that the service helped you and your dad with your search.
We appreciate your feedback and wish you both all the best.
Really helpful gave me a short list of…
Really helpful gave me a short list of Care Homes who had vacancies saving me a lot of ringing round.
Initial phone call person listened carefully and summarise my mother’s requirements.
18. Mai 2026
Antwort von carehome.co.uk
Hi there - thank you for your review. We're pleased to hear that our Care Help service helped save you time by providing a shortlist of care homes with vacancies. It's also great to know that our team took the time to listen carefully and understand your mother's requirements.
We appreciate your feedback and are glad we could help with your search.
This service was amazing … I made the…
This service was amazing … I made the initial call and within an hour I had a list of care homes and then the next day many contacted me by phone or email.
This is such a useful service and I highly recommend recommend it. Bryony was amazing .
23. Mai 2026
Antwort von carehome.co.uk
Thank you for your lovely review. We're delighted to hear that you found the service so helpful and that you received care home recommendations quickly, with prompt follow-up from the homes themselves.
It's especially wonderful to hear that Bryony made such a positive impression. We'll be sure to pass on your kind comments to her.
Thank you for your recommendation, and we wish you all the best in finding the right care solution for your loved one.
Excellent service
I stumbled upon this website and am so glad I did. Agent (Gemma) could not have been more helpful in guiding me through what their service offered, etc.
Within less than a hour I had details of 5 possible care homes to consider. I was contacted next day by one of the homes and the others followed within a few days.
I have found a placement for my mother in an area I hadn't considered and am really happy that the home will be a good fit for my 95 year old mother.
23. Mai 2026
Antwort von carehome.co.uk
Thank you for your wonderful review. We're delighted to hear that Gemma was able to guide you through the process and provide helpful support when you needed it.
We're pleased that you found a placement for your mother and discovered an option in an area you may not otherwise have considered.
We'll be sure to pass your kind comments on to Gemma. Thank you for choosing our service, and we wish you and your mother all the very best.
our mum was transferred to finch…
My our mum was transferred to finch manor care home last year
I was worried about her due to living in Australia.
I felt the warmth and professional attitude towards my mum that day when we arrived in a taxi.
After spending a few days with my mum at finch manor care
I felt at ease that she would be cared for whilst I unfortunately had to leave and return to Australia.
I have regular contact with my mum due to the kindness and understanding from the staff. One in particular ❤️
Sge updates me on a regular basis on how my mum is and what she has bern doing.
My mum was a very sociable person and loved life
Due to medical issues she does require 24hr care
I feel at ease knowing mum has settled into finch manor and really enjoyed living there
Thankyou to all the wonderful staff for looking after our mum and nannie
See you all in October Sharon &Tony xx
24. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von carehome.co.uk
Hi Sharon - it's lovely to hear how much reassurance Finch Manor has given you and your family, especially while living so far away in Australia.
For clarity, we are not a care home. We provide a service that helps people search for, compare and review care homes. We're sure the team at Finch Manor would greatly appreciate hearing your feedback directly, so we would encourage you to share this review on their carehome.co.uk profile.
We wish you and your family all the best.
Springvale Court - Mums 1st week
We had a visit from Occupational Therapy Nurse at mums previous carehome (March) and mum was withdrawn, quiet, clearly upset, very depressed. Mum had said to us she felt worthless because she didn't have a purpose the Occupational Therapy nurse was quite concerned about her and would give us some ideas to help with how she is feeling and would visit again. We found out she was moving the Springvale Court on 7th April. The Occupational Health Nurse revisited (10th April) and was amazed at how mum had changed. Mum was chatty, cheeky, full of fun, I barely had to say anything. The nurse asked is this the same woman I met a month ago. The nurses assistant told mum ''hello my name is Matt'', mum said ''that's is not what your badge says, it says Matthew''. The visit was full of chat and giggles. Makes my heart sing to see her like this. The staff from the moment mum arrived have made a huge difference in her life, the chit chat, the care they give. They are all awesome.
10. April 2026
Bewertung ohne vorherige Einladung
Antwort von carehome.co.uk
Hi Debbie - thank you for taking the time to share your experience. We're delighted to hear about the positive difference that Springvale Court has made to your mum's wellbeing.
However, just for clarity, we are not a care home, but a website that helps people find and review care services.
We’re sure the team at Springvale Court would be thrilled to read your kind comments. If possible, please consider reposting your review on Springvale Court's profile on carehome.co.uk so that the home and other families can benefit from hearing about your experience.
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