At a time of change and worry I spoke with a lovely woman who understood our dilemma and showed great empathy. I was trying to navigate a system which is difficult and hard to manage especially if... Mehr ansehen
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Das sagen Bewerter
Hello, I don’t t have experience of this Care Home, Norton Lees on Warminster Road , Sheffield, but it has been suggested for my elderly mum, by SCC brokerage as has it has available beds. I see in... Mehr ansehen
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It was difficult to find the right secure, dementia care home for our brother (72) who has Korsakoff. Syndrome. From the outset the Fordingbridge team at all levels have been helpful, empathic, and pr... Mehr ansehen
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Since my mother arrived 10 months ago she has settled in extremely well. As I visit at least 4-5 times a week I can see for myself the excellent level of care given by ALL members of the team. The... Mehr ansehen
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Unternehmensdetails
- Altenpflege
- auch in
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Vom Unternehmen geschrieben
carehome.co.uk is the UK's leading care home website, helping families find the right care, confidently. Compare every registered care home in the UK, read over 400,000 verified reviews, explore expert advice, and get free, independent support from our Care Help Team. Whether you're planning ahead or need care quickly, we're here to make finding the right care simpler.
Kontaktinformationen
Vereinigtes Königreich
- www.carehome.co.uk
4.7
Hervorragend
1287 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 79 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Springvale Court - Mums 1st week
We had a visit from Occupational Therapy Nurse at mums previous carehome (March) and mum was withdrawn, quiet, clearly upset, very depressed. Mum had said to us she felt worthless because she didn't have a purpose the Occupational Therapy nurse was quite concerned about her and would give us some ideas to help with how she is feeling and would visit again. We found out she was moving the Springvale Court on 7th April. The Occupational Health Nurse revisited (10th April) and was amazed at how mum had changed. Mum was chatty, cheeky, full of fun, I barely had to say anything. The nurse asked is this the same woman I met a month ago. The nurses assistant told mum ''hello my name is Matt'', mum said ''that's is not what your badge says, it says Matthew''. The visit was full of chat and giggles. Makes my heart sing to see her like this. The staff from the moment mum arrived have made a huge difference in her life, the chit chat, the care they give. They are all awesome.
10. April 2026
Bewertung ohne vorherige Einladung
Antwort von carehome.co.uk
Hi Debbie - thank you for taking the time to share your experience. We're delighted to hear about the positive difference that Springvale Court has made to your mum's wellbeing.
However, just for clarity, we are not a care home, but a website that helps people find and review care services.
We’re sure the team at Springvale Court would be thrilled to read your kind comments. If possible, please consider reposting your review on Springvale Court's profile on carehome.co.uk so that the home and other families can benefit from hearing about your experience.
Antwort von carehome.co.uk
Hi Josephine - thank you for your review. We're pleased to hear that you found our Care Help service helpful. We appreciate your feedback and are glad we could assist you.
Very keen to help.Well done
21. Mai 2026
Antwort von carehome.co.uk
Hi Roger - thank you for your review. We're glad to hear that you found our team helpful and supportive. We appreciate your kind words.
Really helped to find the right home…
Really helped to find the right home for mum by listening to her needs and then contacting appropriate care homes with spaces for me.
13. Mai 2026
Antwort von carehome.co.uk
Hi Gillian - thank you for your review. We're pleased to hear that our team took the time to understand your mum's needs and helped connect you with suitable care homes.
Janene was very helpful
Janene was very helpful. She explained how the Carehomes directory is constructed and the help they would provide. She was clear and proactive in my search. I found home from her list of suggested providers. Overall, very satisfied.
20. Mai 2026
Antwort von carehome.co.uk
Hi Graham - thank you for your lovely review. We're delighted that Janene was able to support you throughout your search and provide clear, proactive guidance.
We'll be sure to pass your kind comments on to Janene. Thank you again for your feedback, and we wish you all the best.
Not helpful
Good selection of geographically appropriate homes, but some were not offering respite which is what I wanted and only one had vacancies and it was wholly unsuitable. I did better myself using a filter function.
8. Mai 2026
Antwort von carehome.co.uk
Hi Shirley - Thank you for your feedback. We're sorry to hear that the options provided did not meet your respite care requirements and that the available vacancy wasn't suitable.
We appreciate your comments and will use them to help improve our matching process. Thank you for taking the time to share your experience.
Antwort von carehome.co.uk
Hi Alison - thank you for your review. We're pleased to hear that you found our service efficient, responsive and helpful. We appreciate your feedback.
They were quick to answer and send…
They were quick to answer and send information on homes I might be interedted.
8. Mai 2026
Antwort von carehome.co.uk
Hi Jane - thank you for your review. We're pleased to hear that you received information quickly and found the service helpful in your search for care homes.
Very help good
6. Mai 2026
Antwort von carehome.co.uk
Hi Sharon - thank you for your review. We're glad you found our service helpful and appreciate your feedback.
Such a good service.
I thought it would just be a service that automatically sent my e mail to different homes. But it's more than that. I spoke to Laura who was wonderful. She asked questions about what my family was looking for and the care needs of my parent. She then pretty much let me offload and listened sympathetically. I felt so reassured after speaking with her. I recieved homes details very quickly and then had contact with them directly. Laura also followed up with emails.
7. Mai 2026
Antwort von carehome.co.uk
Hi Elaine - thank you for your wonderful review. We're so pleased to hear that the service exceeded your expectations and that Laura was able to provide both practical support and a listening ear during what can be a challenging time.
We'll be sure to pass your kind comments on to Laura. Thank you again for sharing your experience, and we wish you and your family all the very best.
We placed mum here in February 2026 the…
We placed mum here in February 2026 the care home staff are fantastic and mums care is is brilliant we can not fault anything
14. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von carehome.co.uk
Hi Jacqueline - thank you for taking the time to leave a review. Just to clarify, we are not the care home itself, but rather a platform that hosts care home reviews. To ensure your feedback reaches the care home and helps other families considering their services, we would encourage you to leave your review directly on the care home's profile on carehome.co.uk.
So compassionate and helpful in these…
So compassionate and helpful in these difficult times.
13. Mai 2026
Antwort von carehome.co.uk
Hi Krystle - thank you for your kind words. It means a lot to know that our support has made a positive difference during a difficult time.
Very good site with great choice of homes
Very good site with great choice and substantial details about each care home
12. Mai 2026
Antwort von carehome.co.uk
Hi Kelvin - thanks for the positive feedback. We’re delighted to hear you found the site easy to use and informative in your search. We really appreciate your review.
The advice was clear and comprehensive
30. April 2026
Antwort von carehome.co.uk
Hi Jane - Thank you for your review. We really appreciate you taking the time to share your feedback.
A worthwhile experience
Sophie guided us through the process she was very professional and made the whole thing easy and stress free, now my mother in law is happy and well looked after in her care home.
5. Mai 2026
Antwort von carehome.co.uk
Hi Robert - thank you for your lovely review. We’re so pleased Sophie was able to guide you through the process and make things easier and less stressful for your family. Most importantly, it’s wonderful to hear your mother-in-law is happy and being well looked after in her care home.
Antwort von carehome.co.uk
Hi Carole - thanks for the review! We really appreciate your feedback.
Imformative and Helpful
Was helpful . I was able to sort a care home myself. Its reassuring help is there if you want or need it .
5. Mai 2026
Antwort von carehome.co.uk
Hi Duffy - it’s great to hear that you were able to arrange a care home, and we’re glad it was reassuring to know support was available if needed.
Considerate focussed help
Janay took a lot of time learning about my (or rather my father's) needs. I was very anxious at the time and she was amazingly supportive and helpful. The daily updates on the list she sent were indicative of how up-to-date the information I received was.
11. Mai 2026
Antwort von carehome.co.uk
Hi Christina - thank you for such a thoughtful review. We're so happy that Janay was able to provide everything you needed during such an anxious period. It’s great to hear the regular updates and up-to-date information helped make the process a little easier for you and your father. We will make sure to share your feedback with Janay.
All round support
4. Mai 2026
Antwort von carehome.co.uk
Hi Marilyne - thanks for the 5 star review! Delighted to hear that we could support you.
Great Staff
Very quick, friendly and helpful. Followed up a few days later to see how things were going. Great service and staff and will definitely use again in the future
6. Mai 2026
Antwort von carehome.co.uk
Hi Cherry - thank you for your lovely feedback. We’re so pleased to hear you found our team quick, friendly and helpful. We really value your recommendation and look forward to helping you again in the future.
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