BuyaCar.co.uk Bewertungen 

2'042
TrustScore 4.5 von 5

4.5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

My old car had done me proud but I was definitely overdue a newer one. I was nervous about buying a car online, but I had no need to worry. From putting down a deposit, I was contacted regularly with... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I got my Vauxhall Mokka X via Buyacar.co.uk recently and I must say that the experience was excellent. From the sales guy to the operation teams it was seamless. What is even more impressi... Mehr ansehen

Bewertet mit 2 von 5 Sternen

I financed my car in 2020, the car itself is okay although it does make a rattling noise when idle which has been seen to several times by engineers now at my own cost and is not resolved. The issue I... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Excellent service all round. Extremely happy with the entire process which was made so simple by the great customer team. Special thanks to Samson who provided lots of clarity throughout. Car came in... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Autohändler

Vom Unternehmen geschrieben

Our people are here to help you BuyaCar with confidence. Choose from over 50,000 used cars, apply for finance online, and we’ll deliver it to your door with a 14-day returns guarantee.


Kontaktinformationen

4.5

Hervorragend

TrustScore 4.5 von 5

2042 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.5

Alle Bewertungen

(2'042)

1 Bewertung in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

I’m so happy and satisfied with them

I’m so happy and satisfied with them, they were very friendly and they followed up with me every step. The car was in good condition and delivered right in time! All the process was fast and easy and that’s exactly what I was looking for

28. Februar 2022
Bewertung ohne vorherige Einladung
BuyaCar.co.uk-Logo

Antwort von BuyaCar.co.uk

Thank you for sharing your experience Michele.

Enjoy your new car and we hope to see you again in the future.

Bewertet mit 5 von 5 Sternen

The whole service from start to finish…

The whole service from start to finish was wash and smooth. From picking the car and van I wanted, to service on the phones and delivery of my vechiles. I’ve used buy a car 3 times so far and still love looking

25. Februar 2022
Bewertung ohne vorherige Einladung
BuyaCar.co.uk-Logo

Antwort von BuyaCar.co.uk


Hi Steven,

Thank you for sharing your experience with us!

We're delighted to hear you were impressed with our smooth and easy service.

Stay safe and happy driving!

Bewertet mit 5 von 5 Sternen

Really good experience from start to…

Really good experience from start to delivery of the car. I was kept well informed throughout the entire process. Highly recommended ! Maj Khan

24. Februar 2022
Bewertung ohne vorherige Einladung
BuyaCar.co.uk-Logo

Antwort von BuyaCar.co.uk

Thank you so much for the wonderful review! We're thrilled to hear you've had such a great BuyaCar experience!

Happy driving!

Bewertet mit 5 von 5 Sternen

Buyacar have been a pleasure to deal…

Buyacar have been a pleasure to deal with from start to finish. You can tell they pride themselves on good customer care. I wanted the deal to be done ASAP and they helped ensure everything went through as quickly as it could be so that the car was delivered to me before an important date. I noticed an issue with the vehicle that buyacar have been quick to act to get it resolved.

24. Februar 2022
Bewertung ohne vorherige Einladung
BuyaCar.co.uk-Logo

Antwort von BuyaCar.co.uk

Hi Kiran,

Thank you for your review. We're glad to hear that you had such a good experience.

Hope that you're enjoying your car.

Bewertet mit 5 von 5 Sternen

Great experience.

I had a good experience with buyacar, it did take quite a while for the car to get delivered but when it came it was exactly what I was after. Although the dealer where the car was from had not put in the parcel I then contacted buyacar and they sorted this out for me very quickly. I would definitely recommend and if need be I will be using them again.

23. Februar 2022
Bewertung ohne vorherige Einladung
BuyaCar.co.uk-Logo

Antwort von BuyaCar.co.uk

Thank you for sharing your experience Taylor.

Enjoy your new car and we hope to see you again in the future.

Bewertet mit 5 von 5 Sternen

A pleasant and easy experience using Buy-A-Car

Had a pleasant experience using Buy A Car. Was very easy to navigate the website and find a car that suited our needs and budget. The after sales customer service was top class - friendly and quick to respond to a minor issue that they solved straight away. Would definitely recommend.

23. Februar 2022
Bewertung ohne vorherige Einladung
BuyaCar.co.uk-Logo

Antwort von BuyaCar.co.uk

Thank you for the fabulous review. Enjoy your new car and we really appreciate that you have taken the time to share your experience.

Bewertet mit 5 von 5 Sternen

Very helpful with my first car and…

Very helpful with my first car and that's why I went with them to get my second car service was as excellent 👍

22. Februar 2022
Bewertung ohne vorherige Einladung
BuyaCar.co.uk-Logo

Antwort von BuyaCar.co.uk

Hi Jamie,

Thanks for leaving us a review! We're happy to hear you were impressed with our smooth and easy service!

Stay safe and happy driving!

Bewertet mit 5 von 5 Sternen

Very positive experience using this…

Very positive experience using this company. No problems, car as described. Very happy.

22. Februar 2022
Bewertung ohne vorherige Einladung
BuyaCar.co.uk-Logo

Antwort von BuyaCar.co.uk

We really appreciate your feedback and are pleased to hear you've had a great BuyaCar experience.

Bewertet mit 5 von 5 Sternen

Great selection of reasonably priced…

Great selection of reasonably priced cars, choice of finance options, attentive pre- and post-sales communication, timely delivery. Very pleased with the experience.

22. Februar 2022
Bewertung ohne vorherige Einladung
BuyaCar.co.uk-Logo

Antwort von BuyaCar.co.uk

Thank you for your kind review, Mikhail

Enjoy your car!

Bewertet mit 5 von 5 Sternen

Very helpfull team

Very helpfull team. Great service. Excellent cars.

22. Februar 2022
Bewertung ohne vorherige Einladung
BuyaCar.co.uk-Logo

Antwort von BuyaCar.co.uk

Thank you so much for your review.

We're really pleased that you've had a fantastic BuyaCar experience!

Happy driving!

Bewertet mit 2 von 5 Sternen

Not what you ordered. BE AWARE.

Buy a Car were very helpful, polite and knowledgeable and I cannot fault that. I found my car and had everything sorted. They rang me to say a fault had been found on the car and they would not sell it to me. OK, fair enough.
I saw another car, not as good spec but it looked very nice so agreed to buy it.
On the day of delivery they rang to say the garage had sent some photos of the odd chip and scratch. Odd they should do it hours before delivery but OK.
The damage was not an odd chip/scratch, the photos were bad quality and trying to hide damage. I got onto BuyaCar and they got the garage to do 2 videos, in and out. This was not the car on the original advert, it had damage everywhere including a small hole on the inside of the door.
I refused the car and questioned why this was happening on delivery day, how the damage couldn't be seen on the original pictures as there was so much and why had this not been sorted already.
BuyaCar apologised and refunded my money but I am now without a car and nearly £90 out of pocket having changed car registrations twice and now to do it again.
Be careful.

20. Februar 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent customer service

Purchased a car using buyacar over the Christmas period. Large selection of cars and excellent customer service, helped with any issues that came up. Car is in good condition, would use again. Delivery was very convenient.

16. Februar 2022
Bewertung ohne vorherige Einladung
BuyaCar.co.uk-Logo

Antwort von BuyaCar.co.uk

Thank you for the fabulous review. Enjoy your new car and we really appreciate that you have taken the time to share your experience.

Bewertet mit 4 von 5 Sternen

Exceptional Customer Service

Somewhat easy but not ideal experience of purchasing a car. However, the exceptional customer service especially from Francesca in the Customer Care team means I now have my perfect car.

The initial ordering of the car was a little hassle as of course the first car I wanted was not available after I reserved it. But it worked out that I ended up with a car that I prefer- Happy Days…

The car was smoothly delivered and arrived exactly when they said it would. Unfortunately there were a few issues I was not made aware of: there was a chip on the windscreen which was in the driver eye line and not very sightly; there was also cosmetic damage to the centre console and what looked like chemical damage to the cup holder (Not typical wear and tear, quite unsure what the previous owner was using the car for apart from driving from A to B). Of course a second hand car is not perfect but the damages were not made clear in the photos and if they were I would have avoided buying the car. (I will add the rest of the car was in beautiful condition and was valeted and cleaned before it arrived).

I got in contact with the team at Buy A Car to let them know I would like to return the car due to the damage. The team at Buy A Car very quickly got back to me who wanted to help me resolve the issues as soon as possible to avoid me having to return the car and essentially end up ‘car-less’ which for me is not ideal as I need my car for work. To summarise the problems were resolved, it did take 3/4 months but I have paid nothing towards the cost of repairs. It has been a slight inconvenience travelling to car garages etc. but the customer service I received has been great and I would happily buy a car from Buy A Car in the future.

16. Februar 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Very communicative and professional

Very communicative and professional. Told me every step on detail and kept me up to date at every interim.

16. Februar 2022
Bewertung ohne vorherige Einladung
BuyaCar.co.uk-Logo

Antwort von BuyaCar.co.uk

We really appreciate your feedback and are pleased to hear you've had a great BuyaCar experience.

Bewertet mit 5 von 5 Sternen

Absolutely loved the customer service

Absolutely loved the customer service , very fast and efficient. I would definitely recommend

15. Februar 2022
Bewertung ohne vorherige Einladung
BuyaCar.co.uk-Logo

Antwort von BuyaCar.co.uk

Hi Maria,

Thank you for your review. We're glad to hear that you had such a good experience.

Hope that you're enjoying your car.

Bewertet mit 5 von 5 Sternen

Excellent staff

Excellent staff. Very friendly day and helpful. Got the car I wanted delivered on time.

14. Februar 2022
Bewertung ohne vorherige Einladung
BuyaCar.co.uk-Logo

Antwort von BuyaCar.co.uk

Thank you for your kind review, Aaron

Enjoy your car!

Bewertet mit 5 von 5 Sternen

Easy

Quick, easy and efficient. A few clicks and pay a reservation fee, then leave it all to them. They rang to inform me of a delivery day and all I had to do was get it paid for and wait. Would happily buy through them again.
Great service, great time saver.

14. Februar 2022
Bewertung ohne vorherige Einladung
BuyaCar.co.uk-Logo

Antwort von BuyaCar.co.uk

Hi Steven,

Thanks for leaving us a review! We're happy to hear you were impressed with our smooth and easy service!

Stay safe and happy driving!

Bewertet mit 5 von 5 Sternen

Could of gone so wrong had it not been…

Could of gone so wrong had it not been for excellent customer service: My van broke down and I needed something quick, I found a van that was suitable, BuyACar did all the checks on their end and when they went to pick up the van they said the van isn’t how the dealer described and sent me pictures of the van which was in an absolute state. I had signed all the paperwork and buyacar were ready to deliver it. Instead of pushing me into it like other companies I’ve used before they made me aware and were on the case to get me a new van ASAP, I found a better van a few days later and was delivered within a week. They were always easy to talk to, organised and completely transparent. I worked for a car finance company a few years ago and I was blown away how professional buyacar were.. so so so impressed. Thank you!!

14. Februar 2022
Bewertung ohne vorherige Einladung
BuyaCar.co.uk-Logo

Antwort von BuyaCar.co.uk

Thank you for sharing your experience Robson.

Enjoy your new van and we hope to see you again in the future.

Bewertet mit 5 von 5 Sternen

Fantastic service

12. Februar 2022
Bewertung ohne vorherige Einladung
BuyaCar.co.uk-Logo

Antwort von BuyaCar.co.uk

We really appreciate your feedback and are pleased to hear you've had a great BuyaCar experience.

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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