Have purchased 5 pairs of jeans from Buy Jeans over the past two weeks. Premium quality, size and Customer Service like I have not seen before. Please keep doing what you are doing, truly Custome... Mehr ansehen
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Das sagen Bewerter
Fast delivery on quality, made to measure products. The website was very easy to use, and the selection of products was vast. Excellent serviced
I have been a customer here for years (at least 3-jeans worth) but unfortunately my jeans were no longer in stock on the last occasion. I was informed immediately and given the option to cancel or wai... Mehr ansehen
Really nice company to do business with. Very pleasant people. Its pretty rare I think for online businesses to make you feel like you are actually important to them, but Buy Jeans actually makes you... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
At Buy Jeans, we understand and appreciate that our customers lead busy lives - which can mean that even finding time to shop for wardrobe staples like the perfect pair of jeans can be tough. That’s why we offer an elite collection of men’s designer fashion in our online store - delivering men’s jeans UK-wide quickly and at no extra cost. We’ve made staying in style all year round simple, easy and affordable with our fantastic selection of men’s designer jeans, apparel and accessories - offering competitive prices on these coveted products. From classic brands like Wrangler to Diesel, Dickies, Element and Dockers, we have industry-leading brands galore in stock, whether you’re buying for yourself or for the man in your life. When it comes to men’s designer jeans, you’ll find an extensive range of brands and styles available, from traditional cuts like Wrangler Regular Stretch, to slim fit Diesel jeans. We also offer a jeans tailoring service, meaning you can buy online with confidence and rest assured your jeans will provide the perfect fit with maximum comfort.
Kontaktinformationen
Unit 1 Haywood Lodge Farm , HR2 9RU, Hereford, Vereinigtes Königreich
- 01432 34 35 32
- sales@buy-jeans.net
- www.buy-jeans.net
4.9
Hervorragend
1729 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Great company & very good service
Great company & very good service and delivery. I have lost a lot of weight and needed new jeans, I ordered but "forgot" to specify the alteration for inside leg. When I noticed this I emailed Buy Jeans and they responded with-in 2 hours and arranged the alteration for me, 2 days later the jeans arrived. Very good service.
9. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Buy Jeans
Glad we could make the alterations all in good time - hope your new jeans fit perfectly. Thank you for shopping with us and for your kind review.
Quality goods, quality people - Go there
I was searching for a specific product when I found their web site showing the exact make I was looking for. The price was right and so I placed my order a few days before Christmas knowing that I would have to wait. I was given an expected date for delivery and my parcel duly arrived. Stupidly, I had given them the wrong size and needed to return the items for exchange. Again, I was given a date to expect delivery and my exchange arrived accordingly. Throughout the process I received the best and friendliest communication ever experienced and I totally commend this company for the quality of the staff and their customer service. A great example of how things can and should be done. Bravo.
2. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Buy Jeans
It's lovely to read the team kept you in the loop - I know they'll love to read such a positive review - thank you for shopping with us and it'd be great to see you again soon!
Don’t go anywhere else
Great choices, best options on the market !
I wanted a new pair of my comfortable Wranglers it’s pick your waist size then what ever length suits in what ever colour blue light blue dark blue mid blue blue blue or black etc etc Brilliant. Delivered within a couple of days door to door and accrue points towards your next discount . Magic
28. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Buy Jeans
It's great to read you enjoy the choices on site, and that the Wranglers were exactly what you needed. Thank you for shopping with us and hope to see you again soon!
Ridiculous costs for minor alterations that may not even have to be done30.01 w
Saw jeans I wanted but requested adjustment fee , additional cost is shocking, these minor adjustments are probably carried out in low paid labour units or the sizes are already available and this an additional revenue stream,
Please advise which it is before I post it live
Dr A Valenti
30. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Buy Jeans
UPTADE FOR CLARITY AND TRANSPARENCY
Dear Alfred
For clarity, you have not placed an order with us, and your own statement — “Saw jeans I wanted…” — confirms that no purchase or service experience has taken place.
Your review is therefore based entirely on assumption rather than fact.
You make claims that our tailoring is carried out in “low paid labour units” and that we charge for unnecessary alterations. These are serious and misleading assertions.
In reality, all tailoring is completed in-house in Hereford by skilled, fairly paid craftsmen, and only when a customer chooses this optional service. There are no hidden charges — the product price is clear, and tailoring is entirely optional.
Presenting speculation as fact is misleading to readers and does not reflect how our business operates or the experience of our genuine customers.
We stand by the quality, transparency, and ethics of our service.
Luke Conod
Founder & CEO
Dr Valenti,
We are naturally disappointed to see a second review raising the same concerns, particularly as you have still never placed an order with us and therefore have not experienced either our products or our tailoring service.
To clarify again, we do not “add” charges to jeans after advertising them. The advertised price is the price of the jeans. Our tailoring service is entirely optional and clearly presented before purchase for customers who want their jeans altered to a specific length.
Professional tailoring is not a “minor adjustment” nor is it carried out in “low-paid labour units”. All tailoring is completed by experienced staff in-house here in the UK. Customers choose this service because it saves them the time, inconvenience and typically higher cost of visiting a separate tailor after purchase.
Most brands simply sell jeans in standard lengths and leave customers to sort alterations themselves. We offer both options: buy standard sizes at the advertised price, or choose tailoring if you want jeans delivered ready to wear. The choice sits entirely with the customer.
Suggesting that this exists purely as an “additional revenue stream” overlooks the fact that tailoring requires skilled labour, time, specialist equipment, and quality control. It is a genuine service offered for customer convenience, not a hidden charge.
We are always happy to help customers who have genuine purchasing queries, but repeated criticism of a service you have not used does not reflect the experience of the thousands of customers who order successfully from us each month.
If you would like assistance choosing the correct size to avoid alterations altogether, our team would still be happy to help.
Kind regards,
Luke
Buy Jeans
Luke@Buy-jeans.net
I bought 2 pairs of jeans today and was promised a code to get a discount. They sent code jeans 10 but at checkout was told it was invalid. Not good service
I bought 2 pairs of jeans today. A code was sent to me to receive 10 per cent discount. At the checkout stage I was told that the code I'd been sent was invalid. Why bother to send it if it was never going to work. Marketing ploy methinks
23. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Buy Jeans
Hi Christine
Thank you for getting in touch, and I’m sorry for the frustration caused.
I have just tested the code JEANS10 myself and can confirm that it is working correctly and does apply a 10% discount at checkout.
That said, I appreciate this wasn’t your experience today. If you could please email me your order number, I will be very happy to manually apply the 10% discount to your order and arrange the refund for the difference straight away.
Thank you for bringing this to my attention, and I apologise again for the inconvenience.
Kind regards,
Luke Conod
Luke@Buy-Jesns.net
I always buy my jeans here.
I always buy my jeans from this company. The service is excellent, the prices are good. The staff are helpful and polite when on occasion things have gone less than smoothly. This a rare occurrence and something beyond their control.
This has been a first class company to deal with, I do hope it stays that way.
13. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Buy Jeans
You are very kind to write such a positive review - thank you for taking the time to write here, and thank you for being such a loyal customer. Hope to see you again soon.
Outstanding quality and value for money
Outstanding quality, workmanship and value for money. We have had three pairs of made to measure Wranglers now and definitely will be buying more. Excellent Company to deal with and first class service.
14. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Buy Jeans
I'm so pleased to read the tailoring has been spot-on - thanks very much for such a positive review and thank you for your custom.
Fantastic quality jeans
Fantastic quality branded jeans at an affordable price
8. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Buy Jeans
Thank you for shopping with us - great to read quality and price are spot on!
Very good price,quick delivery and…
Very good price,quick delivery and great choice would highly recommend
1. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Buy Jeans
Thank you for such a positive review - great to read we got your order to you quickly. Thanks for your custom and hope to see you again soon.
BuyJeans.net is the only place I get…
BuyJeans.net is the only place I get denims online. Their service and products are great and having used them for more than a decade now, it's safe to say they can be trusted !
2. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Buy Jeans
Thank you so much for being such a loyal customer, 10 years! Glad we are getting things right for you and hope to see you again soon.
I have purchased from this company time…
I have purchased from this company time and time again. They never disappoint on price and delivery time is excellent
2. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Buy Jeans
Thank you very much for shopping with us and for such a kind review. So good to read price and delivery are spot on. Hope to see you again soon!
Repeat customer
I have bought jeans and T shirts from Buy Jeans for a number of years and their service has always been first class. The goods are as described, communication from order to delivery is excellent and delivery is fast. On the only occasion I have had a problem (wrong size sent), the issue was dealt with quickly by very helpful and friendly customer service staff at no cost to myself. I would definitely recommend the company.
18. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Buy Jeans
10 years of shopping with us - thank you very much. I’m grateful for you taking the time to write such a positive review. Hope to see you again soon!
"Spot on"
"Spot on"
always buy my Jeans from Buy-Janes.net Always!
ok i only buy Levi's 501 - a bit more expensive than an average pair of Jeans. The Levi's not average just like Buy -Jeans both very genuine. This time even went for their brilliant tailoring service for the Three pairs of 501s- Done and delivered promptly.
Find a supplier - and stick with them - for me Buy Jeans!
To all at Buy-Jeans and the team especially Becki - thank you
15. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Buy Jeans
Great to read the tailoring was spot-on! Thank you for shopping with us and hope to maybe see you again soon.
All good good size delivery great
All good good size delivery great
23. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Buy Jeans
Thank you for taking the time to write your review, and thanks for shopping with us!
Very easy to order with fast delivery…
Very easy to order with fast delivery and great comms. Excellent service, thank you.
8. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Buy Jeans
Thanks for taking the time to leave a 5-Star review, and thank you for shopping with us!
Great Jeans
Great range of jeans ,reasonable prices.
Customer service and tailoring A1
20. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Buy Jeans
Good to read the tailoring is spot-on. Thank you for taking the time to write your review, and thanks for shopping with us!
Repeat customer
I repeatedly buy fro this company as the price is often competitive, orders arrive quickly and the range of sizes( including tailoring) is spot on. I’m quite tall so require a 36 inside leg, always in stock and at a good price.
16. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Buy Jeans
Thank you for taking the time to write your review, and thanks for shopping with us. Glad you can always find the longer-leg size you need!
Great hassle free service what more…
Great hassle free service what more could you want. Would i recommend YES
10. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Buy Jeans
I’m grateful to you for taking the time to write your kind review, and thank you for shopping with us!
Excellent customer service
Had a problem with the incorrect item being sent, Contacted customer services who were excellent.
Dealt with the situation quickly and efficiently
Very good product and reasonable price.
Excellent
1. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Buy Jeans
It’s good to read we were able to correct our error! I’m grateful for your positive comments and thank you very much for shopping with us.
This is a professional company with…
This is a professional company with great products at reasonable prices who provides exceptional customer services.
14. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Buy Jeans
I’m glad we are able to give great customer service - I know the team love to read such kind comments. Thank you for your custom and hope to see you again soon.
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