Butler & Stag Bewertungen 

240
•
TrustScore 3.5 von 5

3.6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Disappointed with Butler and Stag – think twice, especially with David I moved my viewing from Thursday (my free day) to Monday at David's request so my offer could go in sooner, and I worked und... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Martine is excellent. Friendly, professional and very responsive. Our purchase took a long time and was quite stressful but Martine’s attentive communication was first class, and very much apprecia... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Milo and Bradley at B&S were patient, helpful and communicated well from start to finish when selling my elderly mum’s house in Chingford. They oversaw viewings and guided her through the whole proc... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We are very grateful to Helga and Oliver for helping us purchase our first flat. We've spoken to many other estate agents along the way and we don't think anyone else lives up to their customer servi... Mehr ansehen

Unternehmensdetails

  1. Immobilienagentur

Vom Unternehmen geschrieben

Butler & Stag is an independently owned and run estate agency specialising in residential Sales, Lettings, Property Management and Land & New Homes. Our five star customer service has seen us win multiple awards for excellence from British Property Awards and Estate Agency Masters. Our three branches have all been voted within the top 0.5% of the UK Best Estate Agency Guide.


Kontaktinformationen

3.6

Akzeptabel

TrustScore 3.5 von 5

240 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 75 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3.6

Alle Bewertungen

(240)

13 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 4 von 5 Sternen

House Purchase

Thank you Butler & Stag for the efficient service provided. Special thanks to Amanda who was simply amazing! She's very professional but also friendly and warm which made me feel at ease during what was a rather stressful time. She even responded to emails on her days off :)

1. März 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great Company

I had the pleasure of dealing with Butler & Stag for the recent sale of my property. What a great experience, I received nothing but professional, proactive, effective and efficient service from all staff. Amanda, Tony, Chris and Charlie really know how to get the job done. I found the whole process easy and the level of support and knowledge that Butler & Stag provide ensured all parties were informed of all movements of the sale which in turn helped to get the sale completed with absolute minimal fuss.

27. Februar 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent Butler and Stag

Butler and Stag supported us all the way through our purchase, and made sure the sale completed on time.
Charlie and Tony were always available to answer any questions we had and kept us updated throughout, they were a pleasure to work with!

16. Februar 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great to work with!

Great to work with Chris and Tony for the sale and viewings, and to secure the price we wanted!
Amanda worked hard to keep us updated through every step of the conveyance.
We hope the agents where we are moving will be as hard working and efficient!
All the best to all at Butler and Stag

15. Februar 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

We were evicted from our rented house…

We were evicted from our rented house by Keatons Stratford London. The people there were fraudsters. However, when we approached Butler & Stag, they provided us with an exceptionally good service, working day and night to be able to provide roof for my family. They stood up to the landlords solicitors and other agencies that pushed us around , a credit to them specially a lovely man named Athos. The agency is so good that I will be using them for mine and my family future house sales and purchases.

6. Februar 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I would like to thank the Butler and…

I would like to thank the Butler and Stag’s hard work through our purchase, especially Chris Marsh who assisted us until the end. Chris was very friendly and professional. He kept us updated daily, chased solicitors when it was needed. We wouldn’t have made it in this short time without his support. Highly recommended!

5. Februar 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Thank you to the Butler & Stag Team

The team at Butler & Stag are friendly, helpful and professional. Without them, my purchase would never have gone through. They contacted me everyday with updates, chased solicitors endlessly. I really knew they had my back. They never gave up for the whole 8 months it took.

2. Februar 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I highly recommend Butler & Stag

I highly recommend Butler & Stag - Rob was hugely professional and attentive in guiding us through the purchasing process. He went above and beyond to ensure everything went smoothly.

2. Februar 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Butler & Stag are life savers !

Butler & Stag were committed and professional, I can’t recommend them enough ! Special thanks to Amanda who worked with us for weeks even taking up her free time !

25. Januar 2022
Bewertung ohne vorherige Einladung
Butler & Stag-Logo

Antwort von Butler & Stag

Dear Mr Langan,

Thank you for your kind review, you were a pleasure t work with and we are delighted to be able to assist with your move.

Wishing you the best of luck in your new home.

Kind Regards
BUTLER & STAG

Bewertet mit 5 von 5 Sternen

I sold my property with Butler & Stag…

I sold my property with Butler & Stag in 2019 and their level of service was to be above and beyond.
I decided to sell my fathers property through them, my personal experience with Amanda I found her to be professional, efficient, honest and straight talking. Amanda’s client/customer relationship makes her the successful agent she is.
Catherine Stevenson

24. Januar 2022
Bewertung ohne vorherige Einladung
Butler & Stag-Logo

Antwort von Butler & Stag

Dear Catherine,

Thank you for your kind words and for reviewing our service. So pleased we could be of assistance.

Kind Regards
BUTLER & STAG

Bewertet mit 5 von 5 Sternen

Amanda and Athos were an incredible…

Amanda and Athos were an incredible team. The process was smooth despite being in chain. I would recommend both extremely highly.

24. Januar 2022
Bewertung ohne vorherige Einladung
Butler & Stag-Logo

Antwort von Butler & Stag

Many thanks for reviewing our service. Congratulations on the sale, so pleased we could be of assistance.
Looking forward to our continued work together.

Best Regards,
BUTLER & STAG

Bewertet mit 5 von 5 Sternen

Brilliant experience!

Amanda was amazing guiding through and following up with everyone throughout a very stressful process (property purchase)! The team at Bow office were great too - helping out with admin details to keep everything moving and on track. Would definitely recommend.

11. Januar 2022
Bewertung ohne vorherige Einladung
Butler & Stag-Logo

Antwort von Butler & Stag

Dear Angelika,

Thank you for your kind words, so pleased the team were on hand to assist.

Kind Regards
BUTLER & STAG

Bewertet mit 5 von 5 Sternen

Very nice team and very responsive!

Very nice team and very responsive! They helped us throughout the buying process on any details…
We highly recommend working with them!

7. Januar 2022
Bewertung ohne vorherige Einladung
Butler & Stag-Logo

Antwort von Butler & Stag

Dear Fabien,

Many thanks for reviewing our services. Congratulations on the purchase of your new property, we are pleased to have been able to assist you.

Wishing you the best of luck in your new home, please do let us know if you require any further assistance in the future.

Kind Regards,
BUTLER & STAG

Bewertet mit 5 von 5 Sternen

Friendly

Friendly, helpful and efficient service.

4. Januar 2022
Bewertung ohne vorherige Einladung
Butler & Stag-Logo

Antwort von Butler & Stag

Dear Monika,

Thank you for your kind review, you were a pleasure to work with and we are delighted to have helped with your move.

Wishing you the best of luck in your new home.

Kind Regards
BUTLER & STAG

Bewertet mit 1 von 5 Sternen

Bad Lettings Agents for Landlords/Tenants, Butler & Stag

They claimed that Im a bad landlord to the tenants but they cancelled the tenancy a day before the tenants was going to move into the property. The tenants later moved to another agent with me but the market had changed and the rental price had changed so they went for another property. I later found new tenants.
This agency doesnt follow the landlords requirements and spread false information to tenants. They cannot be trusted!
As I said This company cannot be trusted. Where is the evidence of your lies? i will continue to post information on this agency that is unprofessional to landlords and tenants. You cannot TRUST this agent. The tenants knew what they where getting when they saw my property. Every month I will post something about this agent on Trustpilot. They are disrespectful and cannot be trusted as an agent. They say I was intoxicated but I dont drink, they spread lies via Trustpilot!! My emails show the evidence. They market your property and tell you nothing about new Government laws!! I still have all my emails from you....
I also have text messages from the tenants as we communicated during the tenancy agreement.
If I was intoxicated why didnt you address this issue at a meeting or email? i have caught in a lie....you guys are fools!!
tirade, that is a false statement by the agency, they dont follow your requirements but send tenants that cannot afford your property. If their was a tirade then why didnt they address this in a meeting or email? Why didnt they send a warning email or letter? second lie by the agency....
I will provide email trail to TRUSTPILOT and then the community can decide who is telling the TRUTH!!
I have the email trail of the truth, the agency has twisted the narrative to suit their agenda to make me look like the bad guy. I will be creating a blog on this matter as feel that they are so wrong in their actions....
These guys are fools because they sent out the contract for the tenants to sign and the tenants signed the contract but the contract needed signing from me but i needed time to read the contract and get the Electricity Report but they had given me no time to do that....it was all rushed by the agent!!
The Truth will come out, you cannot hide from the truth!!
Im innocent until proven guility....

28. Dezember 2021
Bewertung ohne vorherige Einladung
Butler & Stag-Logo

Antwort von Butler & Stag

Dear Mr Stephenson,
As regulated letting agents we have to follow the correct legal procedures which helps protect our clients, tenants and ourselves against safety concerns and litigation.
As explained fully at the time, you failed to provide us with an EICR for the property and wouldn't allow us to instruct our own contractors to carry out the required checks on your behalf, as you said you were handling it.
You also failed to make good of various defects that were agreed as part of the tenants offer.
Finally, you reduced a female member of B&S staff to tears as she wouldn't cut corners on your behalf. At the time it was clear to hear that you were intoxicated during an aggressive tirade.

We had no other option than to decline the tenancy and de instruct ourselves as the lettings agents.


Kind Regards,
BUTLER & STAG

Bewertet mit 5 von 5 Sternen

I highly recommend Butler and Stag and…

I highly recommend Butler and Stag and I can’t speak more highly of Milo. He has been so fantastic from start to finish. We felt supported 100% of the time. He was always available for help and advice whenever we needed it, nothing was ever too much trouble and his knowledge of the market is worth its weight in gold.
Thank you Milo and the Butler and Stag team. You’ve made selling our first home an enjoyable experience.

28. Dezember 2021
Bewertung ohne vorherige Einladung
Butler & Stag-Logo

Antwort von Butler & Stag

Dear Edel,
Thank you for your kind review.
Milo is delighted with the 5 stars you have awarded him. We are so pleased we could assist you with your sale.

Kind Regards,
BUTLER & STAG

Bewertet mit 5 von 5 Sternen

We decided to put our house up for sale..

We decided to put our house on the market and instructed 3 local agents to provide us with a valuation. Butler and stag being one of them. Chris came to the appointment, he was very professional, he knew his market well, and wasn’t bothered by what the other agents had said about our property- he just took everything on board and gave us a valuation we thought reflected our property fairly. The next day, we were introduced to Charlie who would be selling the property for us.. and within 1 day of it being on the market, he had found a buyer, full asking price offer, job done.
The next couple of months we’re seamless, easy, stress free and no hassle what so ever. Charlie was accommodating, always available (even on his days off) and helpful.
We faced a last minute glitch with the buyers, the deal was 50/50 but Charlie reassured us that he would get it done… and within that 24 hour period he managed to get us exchanged.
Overall, a great experience and would definitely be using again in the future.

24. Dezember 2021
Bewertung ohne vorherige Einladung
Butler & Stag-Logo

Antwort von Butler & Stag

Dear Ryan,
Thank you for your kind review.
Chris and the team are delighted with the 5 stars you have awarded them.
We are delighted that we could assist with your sale.

Kind Regards,
BUTLER & STAG

Bewertet mit 5 von 5 Sternen

Extremely helpful

From the initial valuation to where I am now on exchange Butler & Stag have been exceptional in their service. Athos gave very astute opinions on valuation and Amanda has gone above and beyond in getting the exchange and completion dates I wanted. I would thoroughly recommend their kind, helpful, efficient approach.

23. Dezember 2021
Bewertung ohne vorherige Einladung
Butler & Stag-Logo

Antwort von Butler & Stag

Dear Fiona,

Thank you for your kind review. Athos and Amanda are delighted with the 5 star rating.

Wishing you all the best in your new home.

Kind Regards,
BUTLER & STAG

Bewertet mit 5 von 5 Sternen

EXCELLENT

EXCELLENT. Day one, Daniel listening to my demands, Daniel very persuasive with his explanations & helping reach the right decisions for my approval Re: pricing & strategy
Day three. On the market
Day four. Viewings
Day four. Offer of asking price.
Job done. Not quite
Loads & loads of help from Dan and Ollie down the Roman.
Up steps the tenacious Tigress Ms Amanda Schiavi, Butler & Stag's very own Chaser. referee, advocate, Fountain of knowledge & I'm sure dreaded by the entire legal profession but loved by buyers & sellers through Butler & Stag
A great company populated by nice, reasonable, professional experts.
If I ever need to, I'll use them again

Alan

21. Dezember 2021
Bewertung ohne vorherige Einladung
Butler & Stag-Logo

Antwort von Butler & Stag

Dear Alan,

Thank you for your excellent review. So pleased that the team were on hand to assist.

Wishing you all the best for the future.

Kind Regards,
BUTLER & STAG

Bewertet mit 5 von 5 Sternen

B&S sold my property professionally and…

B&S sold my property professionally and with very responsive communication which I like. They were always there quickly to discuss things and give me strong advice. My property was non-standard as it was timber framed however they have good experience with this and I believe that their access to the London market helped get the sale.

In the final week when paperwork issues arose from the solicitors, they were on it every day and pushing hard to make the completion happen.

Well done team!

19. Dezember 2021
Bewertung ohne vorherige Einladung
Butler & Stag-Logo

Antwort von Butler & Stag

Dear Russell,

Thank you for your fantastic review.

We are pleased to have been able to assist you with your sale.

Kind Regards,
BUTLER & STAG

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