Love the bath bombs. However, can never obtain the reveal!!! Because of this I have not continued to order since I still have a few bath bombs left. Please advise
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Das sagen Bewerter
This morning started out with a Bubbly Belle order, and in my haste I accidentally hit the button for a full set of all the wonderful bath bombs, but I knew there wasn't enough money on my debit card... Mehr ansehen
Unternehmen hat geantwortet
I am a first time customer. When my package arrived an item was missing. I contacted customer service after hours,not expecting to hear from them until the next day. Not only did they answer me within... Mehr ansehen
Unternehmen hat geantwortet
Horrible customer service. Like many other people, Bubbly Belle robbed us of the money for a subscription, though we placed only one order. We assumed that it was an honest mistake, so they wo... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Bubbly Belle is based out of Venice, FL, and we are reimagining self-care. Bubbly Belle has a 16,000-square-foot state-of-the-art facility where our team of self-care specialists dedicate their time to researching, testing, and producing high quality (and fun!) products for your bath and home. All of our products are made in the USA. Founded in June of 2017, Bubbly Belle started our full line of self-care products with what we're most known for: our handmade bath bombs, with a surprise inside. Once these handmade bath bombs dissolve, they reveal a surprise ring with a special code to reveal its value, so you're left with a little sparkle to brighten your day. It's our personal passion for self-care and attention to detail which allows for Bubbly Belle to ensure the highest quality of each and every product we make.
Kontaktinformationen
1200 Ogden Rd, 34285, Venice, Vereinigte Staaten
- support@bubblybelle.com
- www.bubblybelle.com
I LOVE Bubbly Belle products and…
I LOVE Bubbly Belle products and customer service. I have insomnia and was still awake at 3:30 last night trolling the web. I was on bubbly belle's site and saw a couple things my daughter's would like. I can't take baths any longer due to my wheelchair. Anyway, I was reviewing my order and I hit a button............ IT got sent !!!! I was horrified. I quickly wrote to the company about the problem. Within a mere few hours someone answered my email, told me to how to rectify my situation and couldn't have been any nicer if she tried. If only more companies had compassionate, and friendly customer service people maybe fewer folks would walk around with a chip on their shoulder and ice in their hearts.

Antwort von Bubbly Belle
Y'all never PD me back for that oil…
Y'all never PD me back for that oil bottle that I and I return the oil y'all never PD me back

Antwort von Bubbly Belle
Not worth the Trouble or Money
The overall checkout process for this website is very deceiving because once you select your bubble bath bombs and Enter your card information it then asks you if you would like to add additional items onto your order which is very tricky because it almost makes you have to select something in order to get to the next page and then if you do add some thing it doesn’t show you what your total is until you’ve already placed the order. I mistakenly did this and my order which originally was supposed to be about $35 ended up being close to $80. I figured I would just wait to see what items I got and then upon arrival of the items one of the rings sets that I ordered was actually a duplicate set and I wanted to return it but their customer service only offered me $17 back but then also requested I return pretty much half of the items that I purchased which is a rip off because I paid close to $80 for my order. Overall I think the website layout of this company is very deceiving because they charge you for things you didn’t think would be charged for. Plus the bath bombs don’t really smell that much nor are they bright in color. The rings are pretty but I don’t think I would be ordering from this company again and will just have to take a loss for what I paid. Make sure to read all the fine print because all the important stuff is in small lettering.

Antwort von Bubbly Belle
I would have given a 10+ rating
I would have given a 10+ rating! I love my ring and bath bombs! You've done an excellent job! Teresa Price

Antwort von Bubbly Belle
Received a ring & bath bomb
Received a ring & bath bomb. Trying to see the value & when I put in the info it shows all kinds of sites to click on & when I click, it gives me more of the same to click. Can't find one where I can just enter the code, keep getting all these that say enter code here & it just gives me more of the same.

Antwort von Bubbly Belle
Bubbly Belle has been an awesome team…
Bubbly Belle has been an awesome team they have treated me so well my friends has seen what they and we all will be useing Bubbly Belle again and again. I record mean them to anyone and anybody wants to order from Bubbly Belle..I'm already loving my ring can't wait till i throw this one in the tub jyst can't wait to see what i get next!! And again thank you so much Bubbly Belle y'all are an awesome team!! Your friend michelle

Antwort von Bubbly Belle
I am very happy the rings are stunning…
I am very happy the rings are stunning and the support is fantastic I had a small bump and they took care of me right away and so very polite! Ty so much

Antwort von Bubbly Belle
Thanks Bubbly Belle for the awesome…
Thanks Bubbly Belle for the awesome product. Can't wait to order more. Your product, staff and customer service team are absolutely fantastic and great. Thanks from your new loyal customer, Tania Drean

Antwort von Bubbly Belle
Amazing
Amazing. I used to use dollar store bath bombs. 😮my granddaughter and I used the bath bombs from bubbly last night , I am hooked!!! My ring is amazing and bombs are unlike any other. Thank you 🛀❤️

Antwort von Bubbly Belle
Just received my order last night
Just received my order last night, Took a bath and was very disappointed the fragrance of the ball did not last and it felt like a regular bubble bath except no bubbles lol. Nothing special a complete waste of money! The ring was cute something that can be ordered on wish.com Its no big deal very disappointing.

Antwort von Bubbly Belle
Bubbly belle Wonderful and so many ways…
Bubbly belle Wonderful and so many ways not only Nails wonderful and use relaxing and it’s fun to find the ring in and to find out what you’re gonna get. All of the rings I have gotten so far a beautiful I was so excited to find out what I had for rain but it was too hot for a bath so I melted it in the sink sink

Antwort von Bubbly Belle
I love the rings they are beautiful..😍…
I love the rings they are beautiful..😍
Nexts will be the candles..

Antwort von Bubbly Belle
Love the product try it.it is wonderful…
Love the product try it.it is wonderful had a real good and relaxed sleep last night.everyone should try it

Antwort von Bubbly Belle
Five Star Customer Service
This company has the best customer service I have come across in recent years. My order arrived in my hometown but apparently was severely damaged by the courier and not able to be delivered. I contacted Bubbly Belle and they instantly checked the tracking and have now reissued the order to me. THANK YOU! Looking forward to getting my Bath Bombs soon.

Antwort von Bubbly Belle
But my last order i didnt get my free…
But my last order i didnt get my free ring

Antwort von Bubbly Belle
So I had a mishap with my delivery
So I had a mishap with my delivery. It was shipped via FedEx who I loathe more than everything but that’s another story. My package sat in the center less than an hour away from me for 4 days and then I finally see it got shipped to my local distribution center. My local center reported damage to my package. I wasn’t too worried cause how bad could it be? Well when I revived it it was bad. I was missing an item and I had a loose ring just kinda hanging out. I touched base with customer service and sent them a photo and my goodness. I had the best experience cause they were willing to replace the missing item and start the shipping process next day. That’s where I fell in love. The rings are cute and true to size and the smells were amazing. The one I used from my damaged package did crumble immediately but I wasn’t mad. I got to see the beautiful green ring inside quicker. All in all it was a rough experience due to shipping but the customer service was so above the bar I couldn’t be happier.

Antwort von Bubbly Belle
Ive been ordering from bubbly belle on…
Ive been ordering from bubbly belle on and off.and ive never had any problems.i love the bath bombs.and their customer service has a quick response.not only that they have gone out their way to make sure i got my tracking number .thank you bubbly belle team.keep up the good work

Antwort von Bubbly Belle
So unprofessional
So unprofessional. My mother had the unfortunate experience of someone getting her card info and This company not only not go by their policy but said she could not get her money back unless the products were returned..then after speaking with her she contacted them again and it took her more that a month to get HALF of her money back because "they needed the product return before giving the rest of her money" when she never approved the purchase. After tracking the package from the end of March then it going back and forth from one FedEx location due to whoever ordering it not putting the correct address it finally arrives April 29th. I tell her to refused it and sent it back with a tracking number...when she called to let them know and to refund her they said they still needed the product to arrive to their location...after a heated conversation and asked to speak to a Manger (never did) they finally said she'd get a refund....never have I ever seen or delt with this lack of business acumen.

Antwort von Bubbly Belle
SCAM SCAM SCAMY SCAM!!
This company through the website is so shady!! They do this thing where they go you won a ring! Claim it? So of course I do! Ok so then you go to a screen your trapped in and you get one bath bomb for a $1 heck ya! Then it goes to get this deal add 2 more bath bombs at $13.95 a piece you get this deal and free shipping. Ok well that not that bad and I was planning on buying a couple so that’s fine. Then put your address in. Ok, but what’s the total? Put in your credit card. WHATS THE TOTAL?? It’s ok I’ll just put it in there’s usually a review and submit order page. NOPE!!!!!! $157!!! You just charged my card $157 for 4 bath bombs and a SUBSCRIPTION?! Absolutely not!! Will never purchase from their website ever again!!! SCAMY! If you have ordered these and liked them order them on Amazon where you can get a price before they arbitrarily charge you card for things you don’t want. Also the rings are junk rings, costume jewelry, not pretty and very old looking out of every ring I got only one is worth wearing. I reached out to customer service they cancelled the subscription.

Antwort von Bubbly Belle
So funktioniert Trustpilot
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