British Retro is absolutely amazing! Bought a 50’s swing dress with petticoat and jewellery! Delivered to Guernsey was so fast and the dress is very very good quality! I will have to have the dress ta... Mehr ansehen
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Das sagen Bewerter
I absolutely love British Retro! I have purchased several dresses and they are so beautiful and high quality! Dress arrives very quickly! Shipping cost is reasonable too which is a big plus! Size ch... Mehr ansehen
I am absolutely delighted with my dresses from British Retro. I purchased the beautiful Dee Dee dress in Porcelain Blue, which I wore for my daughter’s baptism, and the gorgeous Suzi Q navy flor... Mehr ansehen
Unternehmen hat geantwortet
Generally the quality of the clothing is pretty good. The jewellery looks like cheap rubbish. 21 WORKING DAYS REFUND POLICY IS ABSOLUTELY REDICULOUS. Sizing is pretty ropey now, generous/tight fit do... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
British Retro - vintage inspired clothing, unique retro clothing, retro dresses,vintage dresses, retro clothing, and much more are available to buy online.
Kontaktinformationen
The Crescent, HP13 6JY, High Wycombe, Vereinigtes Königreich
- www.britishretro.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 71 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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very quick shipping & good quality dress!
i bought a dress for my mums birthday party and it exceeded my expectations! definitely recommend girls x

Antwort von British Retro
Stunning dresses
British retro has been my favourite clothing brand for a while. Whenever I want to feel stylish, classy and feminine I wear one of the dresses from this brand. The fabrics and the styles are always immaculate and I always get many compliments when I wear them. Can’t wait to buy another outfit!

Antwort von British Retro
I am so please with my dress
I am so please with my dress. Very good quality, size (14) fits perfectly. The material is such good quality.
I will definitely purchase again.

Antwort von British Retro
British Retro is perfect
Fast delivery, perfect fit - I’m 12-14 and on advice did t size down chose 14 and fits like a glove, great quality and a fantastic design - the added extra of a belt was a nice surprise and finishes the outfit off perfect - will be purchasing more items - very happy 😃

Antwort von British Retro
Prompt Delivery, Disappointing Quality
Just received my order, Dee Dee Purple Dress and petticoat. The order process was good, the parcel arrived in good time, and when expected. Unfortunately the dress and petticoat were literally shoved in indivuidual small plastic bags, and were extremely crumpled and on close inspection one of the seams were not finished off and was open and frayed. In addition the material looks cheap. This was not the quality that I expected as the dress and petticoat was not cheap. Having now read the reviews I will not be going through the refund process, neither will i be wearing it, very disappointed British Retro, your quality control is severely lacking.

Antwort von British Retro
Bad quality and not a reputable company
The only reason I am putting this review here is because British Retro have not put up my 1 star review on their own website! I bought the green Tallulah dress but when it arrived I was very unhappy with the quality of the material and the finish - the button holes were barely finished off. But their returns procedure is so complicated I kept the dress and will either donate to charity or maybe wear to a lunch (I had bought it for a wedding but I couldn’t risk the buttons opening or the seams bursting at a wedding!) Will never buy from here again - be warned if an item says “no reviews yet” it probably means no good reviews yet as they do not post negative reviews.
Add on to my review above after getting a response here from British Retro: I did contact you & left a 1 star review based on my honest experience of your dress. You did not reach out to me regarding my review and did not put my review on your website. I certainly do not trust the reviews on your own website as I now know you don’t post the bad reviews!

Antwort von British Retro
Excellent ordering experience!
Dresses were beautiful! I have not found anything like it anywhere and the customer service were superb! I am a customer for life!

Antwort von British Retro
British Retro
I've just ordered my second dress from British Retro.
I was so pleased with the first order Rhonda's Revenge in grape satin, I ordered the UK14 based on their size chart, and it fits perfectly. I ordered it for a special event, it arrived earlier than expected as I live in Perth Australia, I got so many compliments.
I've just ordered the Way Out West Royal Stewart tartan swing dress and can't wait to get it. Belle was more than helpful.

Antwort von British Retro
Fake reviews, deducted money for refunds, poor Customer Service
The website reviews offer several inaccurate portrayals of the dresses. The promised stretch in the material turned out to be a mere exaggeration – there was none so sizing is wildly inaccurate. While acknowledging the understandable policy of customers covering return expenses, the company’s deduction process feels more like an opportunistic maneuver than a fair practice.
Customer service, quick in email responses, attributes a prolonged 14-day refund period to their status as a small business dealing with budgetary constraints. There’s room for improvement by adopting a more customer-friendly and transparent approach, possibly paving the way for a better relationship with their clientele.
I won’t be a returning customer
********Edit after their reply*******
I am clear in my sizing, thankyou, I am the same size in most UK stores and sized up as I wanted a roomier fit,
Copy from their website
“Due to the stretch content, this dress can stretch a little over its measurements”
THERES ABSOLUTELY NO STRETCH IN THE FABRIC WHATSOEVER I MEAN, NONE, ZERO
Search their fake reviews on here before ordering from them, they clearly control what reviews they show online as they are all 5*
They have also not provided a full refund, so more lies from them. Such a shame as their dresses look great on website.
No wonder they struggling to grow and are stretched as a business if this is their general conduct.

Antwort von British Retro
I was very happy with my purchase
I was very happy with my purchase, the skirt and the full circle dress are of good quality and well made, they fall beautifully on the body, not too thick and not too thin. The size measurements might not be a perfect match but things like this happen in this industry as we can see in the mass market stores too. Meaning that I am usually a L/12-14, and here I got the dress in size 16 which fits a little bit loose in the waist but I prefer it this way and work it out with the included belt instead of fitting too tight with a 14. I'm happy I discovered this local small business and I'll be coming again for sure!

Antwort von British Retro
Absolutely beautiful clothing
Absolutely beautiful clothing! Ordered a number of different pieces from British Retro and all of them are breath taking. Couldn't recommend them enough! How they look on and how they make you feel is like nothing in my wardrobe! Cudtomer service is as wonderful as the clothes, thank you so much!

Antwort von British Retro
High quality and good customer service
I purchased two dresses in two different orders from British Retro, the quality of both of them was excellent. There was a problem with the second order, which the customer service solved quickly and assisted me through the process step by step. At the end they offered me 20% off from the dress I bought to apologise for the inconvenient. I cannot recommend them enough.
The dress of dreams
I’ve just had the dress of dreams delivered
I’m getting married in it on the 2nd of January 2024
It’s so well made so is the matching petticoat
Totally stunning and the colour is beautiful
Delivered quickly no problems to report
I’m going to look like a gorgeous 1950’s chick on my wedding day
Thanks for being so talented

Antwort von British Retro
Beautiful black crepe dee dee dress
I wore the Black dee dee crepe dress for my Wedding day. Such a beautiful heavy material which went perfect with a petticoat to give a real 1950s swing look.

Antwort von British Retro
Outstanding
I came across British Retro recently and immediately fell in love with the brand. The material is always of the best quality and the unique style makes their clothes look like a million dollars. I also love the wide range of products. You can always find something for every occasion. Delivery is very fast, generally no problems when ordering. Definitely recommend!

Antwort von British Retro
Extremely poor customer service
The dress came, the zip was extremely hard to work and also the item just wasn’t the right size even though I checked my measurements before ordering.
I was annoyed that I had to pay to return an item but completed the returns process and sent my return via Royal Mail signed for.
Now the company are claiming to have not received it, despite it being sent on 18th September! Their returns process is so long that I no longer have the receipt with the tracking number on it.
I emailed customer service - their reaction is just ‘ we hope you manage to find the receipt’. So now I am £48 worse off with no dress. I will never use this company again because I cant afford to throw away nearly £50 each time I order a dress if I need to return it

Antwort von British Retro
I'd give you 10 STARS if I could.
I do not really know where to start! This company and their dresses are AMAZING. I have 3 in total now and they are so flattering. I really struggle with high street dresses due to my body shape ( hour glass ) however these dresses fit my shape perfectly and make me feel amazing. For those ladies who breastfeed as well these dresses ( front button / shoulder drop ) makes it super duper easy to feed our little ones too :) and they are SO comfy! Can't forget to mention that. Oh and their customer service is lovely, yes overall this little company is just brilliant and worth every penny! <3

Antwort von British Retro
Excellent Eperience
Absolutely delighted with my experience with this company it was my first time buying a 1950s style dress, I'd never used this company before. I was unsure of what size to get as I've gained a little weight so emailed them, they promptly replied and advised me on the particular dress I was interested in ( The Dee Dee dress), I took the advice and ordered, the delivery was quick and and the dress was a great fit very flattering, the material is excellent quality and paired with a poofy petticoat the bounce and swing was amazing I felt a million dollars in it, I got so many compliments at a recent wedding (14 Oct 2023) was even told I looked like a movie star, I can't wait to wear this dress again and I'm now looking at their dresses for a tartan one for Christmas. Would highly recommend this company they are very professional yet down to earth.

Antwort von British Retro
Fake reviews, they don't approve real comments
I have got Dee Dee Ivory Satin Jacquard Full Circle Dress, I loved the dress and got it for my wedding day. The zip broke whilst I was walking down the aisle and I couldn't fix it. The customer service said the dress was too small for me, which it absolutely wasn't!!! The issue was the quality of the zip which is really bad and cheap, it ruined my day and the so-called "customer service" then had the temerity to insult me by calling me fat. I had a red petticoat which turned the dress a bit pink. The company is an absolute disgrace and should be ashamed. I've never experienced something like this, and aside from the product being being damaged they also offended me! Shame on you
I left a review on their website stating the same but it has not been approved yet, and it probably won’t. No surprise they all 5 stars. What a scam!

Antwort von British Retro
6 stars
I cannot recommend British Retro enough. Firstly for the A* customer support when I had an issue with the couriers delivering my dress but secondly for the quality, design, fit and overall amazingness of my dress!

Antwort von British Retro
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