British Retro Bewertungen 

363
•
TrustScore 4.5 von 5

4.5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

British Retro is absolutely amazing! Bought a 50’s swing dress with petticoat and jewellery! Delivered to Guernsey was so fast and the dress is very very good quality! I will have to have the dress ta... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I absolutely love British Retro! I have purchased several dresses and they are so beautiful and high quality! Dress arrives very quickly! Shipping cost is reasonable too which is a big plus! Size ch... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I am absolutely delighted with my dresses from British Retro. I purchased the beautiful Dee Dee dress in Porcelain Blue, which I wore for my daughter’s baptism, and the gorgeous Suzi Q navy flor... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 2 von 5 Sternen

Generally the quality of the clothing is pretty good. The jewellery looks like cheap rubbish. 21 WORKING DAYS REFUND POLICY IS ABSOLUTELY REDICULOUS. Sizing is pretty ropey now, generous/tight fit do... Mehr ansehen

Unternehmensdetails

  1. Einkaufen & Mode

Informationen, die aus verschiedenen externen Quellen stammen

British Retro - vintage inspired clothing, unique retro clothing, retro dresses,vintage dresses, retro clothing, and much more are available to buy online.


Kontaktinformationen

4.5

Hervorragend

TrustScore 4.5 von 5

363 Bewertungen

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4.5

Alle Bewertungen

(363)

67 Bewertungen in den letzten 12 Monaten

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Bewertet mit 5 von 5 Sternen

OMG girls!

OMG! I order a size smaller, i send it back, i get in 3 days the right size...amazing dress,i was surprised about quality, material ,i'm in love❤️ i can wait to wear it..best site from 🇬🇧 recommend 💯

26. Juli 2024
Bewertung ohne vorherige Einladung
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Antwort von British Retro

Hi Anca,

Thank you for your review! We're thrilled to hear that you love the dress and that the exchange process was quick and seamless. We appreciate your recommendation too and are excited for you to wear your new dress ❤️

Warmest regards

British Retro

Bewertet mit 5 von 5 Sternen

How to have my dream Vest

Hi British Retro team
It's with my honest sympathy that I will send you my comments about my received order.
It's a pleasure to have a Company like yours in my wish list to buy. For many reasons !
1st - The professional business lady whom I was in contact with. My dear Belle who always had a qualified and friendly answer to my questions
2nd- During this process I've never, ever felt disrespected! On the contrary, always had a kind and professional reply .
3rd- The following of my parcel everyday updated by your team, in order to let me know all the details.
4rth- but not the least reason, the dress that I received yesterday ( casually on my birthday 🤗🤗) is a wonderful piece of art. It is exactly what I was waiting for, it fits wonderful on me, looks like tailored to my measures. The workmanship is done very carefully, no loose threads, shows how a garment must be done. Congratulations to the Brand and Team.
PS- Sorry for this long message, I'm in textile industry ( agent in Portugal with high quality standards), therefore I know how things must be done.
Thank you ladies for this great experience, highly recommended.
With my kindest regards
Maria
XoXo

27. Juni 2024
Bewertung ohne vorherige Einladung
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Antwort von British Retro

Hi Maria,

Thank you so much for your heartfelt review. We are really happy to hear about your positive experience with us. Your kind words about Belle and our team's professionalism and dedication mean a lot to us. We are especially happy that you love your dress and that it arrived just in time for your birthday!

Thank you again for taking the time to share your thoughts, your feedback is greatly appreciated and motivates us to continue delivering exceptional products and service.

Best wishes,

British Retro

Bewertet mit 5 von 5 Sternen

My most favourite brand

My most favourite brand among the vintage brands! I purchased Carmen red rose vintage dress and I am amazed, the colours are beautiful, the fit is true to size chart and the dress is perfect for hot summer days. The dress fits perfectly for a smaller bust. I am a happy returning customer of British retro.

17. Juni 2024
Bewertung ohne vorherige Einladung
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Antwort von British Retro

Hi Eva,

Thank you for your delightful review! We are overjoyed to hear that we are your favourite, among vintage brands. It's wonderful to know that you love your dress and the fit is true to size.

Warm regards,

British Retro

Bewertet mit 5 von 5 Sternen

The dresses I recieved are BEAUTIFUL

The dresses I recieved are BEAUTIFUL. Gorgeous fabric, well made and I love that it’s 100% cotton. The fit is fabulous and the waist sits in the perfect position giving my body a really flattering shape (size 12/14). I feel so pretty in my new dresses, a feeling I haven’t felt for a long time since having my little girl two years ago. I am so pleased I have finally found British Retro and will be purchasing again! Thank you for making me feel like me again. ♥️

16. Juni 2024
Bewertung ohne vorherige Einladung
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Antwort von British Retro

Hi Emily,

Thank you so much for your heartfelt review! We're overjoyed to hear that you love your new dresses and that they fit you perfectly. It's wonderful to know that our dresses have made you feel beautiful and confident :)

Warmest regards,
British Retro

Bewertet mit 1 von 5 Sternen

One of the worst experiences I’ve ever…

One of the worst experiences I’ve ever had with shopping a dress. They never let you send back items free of charge, and when you return the item, they only partially refund it after 1 month. In fact, they make you pay for postage twice even if you return the item. Better to shop from reliable online shops. Avoid this place as much as possible

4. Juni 2024
Bewertung ohne vorherige Einladung
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Antwort von British Retro

Hi,

We regret to hear about your dissatisfaction with our service. Please note that, due to the high postage costs, no business in the UK offers free returns to international customers. This policy is clearly outlined on our website, and we highly recommend reviewing it for a full understanding of our terms.

Additionally, your refund was issued within 14 days of us receiving the returned item in line with our refund policy, also available on our website.

Best regards,
British Retro

Bewertet mit 5 von 5 Sternen

Just quality and sooooooo beautiful

I never thought I will be able to wear a 1950 style dess in a size 16. I just tried british retro and I must say the dress is beautiful. Even with a petticoat it makes a fantasic figure. I tried British retro because i wanted to surprise my Husband with a 50 th style weddingdress for our Wedding anniversary. After I received this fabulous Looby Loo Dress I'm even more convinced to look beautiful in this white Dee Dee wedding dress. That will be my next order.The quality and the make is just fantastic

13. Mai 2024
Bewertung ohne vorherige Einladung
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Antwort von British Retro

Hi Elisabeth

We're delighted to hear that your dress made you feel beautiful and thank you so much for letting us know how happy you are with everything.

Warmest regards

British Retro

Bewertet mit 5 von 5 Sternen

Just got my package

Just got my package, and everything from the tartan skirt to the heat clutch bag is fabulous! It’s rare to find such quality and care in online shopping. I'm already looking at what to buy next!

6. Mai 2024
Bewertung ohne vorherige Einladung
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Antwort von British Retro

Hi Dexter,

We're so happy to hear that you loved your tartan skirt and bag! Thank you for appreciating the quality and care we put into our products. It's wonderful to know you had a great experience with us.

Warmest regards

British Retro

Bewertet mit 5 von 5 Sternen

Amazing Outfits, excellent service

I placed an order for beautiful Dee Dee dress in powder blue on Saturday, it arrived Tuesday! Not only was delivery super quick but I was so pleased with the dress, petticoat and a few accessories I ordered. I'm no skinny mini, a 56yr old size 16 (on a good day!) mature lady but, the quality of the fabric and the fit exceeded all my expectations. I'm really looking forward to Goodwood Revival this year. I would definitely buy again.

30. April 2024
Bewertung ohne vorherige Einladung
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Antwort von British Retro

Thank you so much for your wonderful review! We're thrilled to hear that your clothing and accessories arrived quickly and that you were so happy with them. It's fantastic to know the fit and quality exceeded your expectations. We hope you have an amazing time at the Goodwood Revival! Looking forward to serving you again soon.

Warmest regards
British Retro

Bewertet mit 5 von 5 Sternen

Perfection in dress form!! Absolutely stunning!!!

I ordered the black watch tartan swing dress and it is AMAZING! The quality is superb and it flatters in every way. I’m not very confident but in this I feel beautiful. I’m so tempted to get another dress in same style as this one will be worn to death!!!
I also bought the petticoat to go under it and it takes it to a whole other lever and can be worn as skirt in its own right!! Yes, there are cheaper petticoats out there but the quality of this is second to none and didn’t mind spending the money as it’s worth every penny!
BR are a pleasure to deal with and I love the fact they’re a British company.
Thank you so so much as I now have a beautiful outfit for my daughter’s wedding.

5. April 2024
Bewertung ohne vorherige Einladung
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Antwort von British Retro

Hi Heather,

Thank you so much for your wonderful feedback! We are absolutely delighted to hear how amazing you felt in your new dress and petticoat. It’s truly heartwarming to know that our clothing could bring such joy and confidence to your day :)

Warm regards,
British Retro

Bewertet mit 2 von 5 Sternen

Poor returns service

Two stars for beautiful dresses, however ordering is just not worth it! It is fine if the dresses are OK but returning is costly, a hassle and you wait a long time for a refund.
I ordered two dresses, one of which was faulty. The returns policy is that you only get a refund if they receive the item and the responsibility is yours. So as the only secure way with insurance was special delivery, I paid £9.95, of which only £4.95 was refundable.
I have now waited for 12 days and I have still not been refunded.
I contacted British Retro only to be told this can take 14 days, despite knowing that the item was received the next day through special delivery.
Better off using collectif or other online retailers, as well as these do not have good customer service.

3. April 2024
Bewertung ohne vorherige Einladung
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Antwort von British Retro

Hi Vania,
We truly value your feedback and apologise for any inconvenience you might have experienced. Upon reviewing the proof of postage you provided, it appears we received your return just two working days ago. We strive to complete this process efficiently, but it does require up to 14 working days to ensure orders meet our return policy. However we’d be happy to look into processing your refund today and any extra postal costs you incurred. If you have any further concerns then please feel free to email us.
Warm regards
British Retro

Bewertet mit 1 von 5 Sternen

Refund not received

I placed an order for 2 dresses over a month ago. The ordering and delivery process went well, however the sizing on both dresses was unusual - very big around the hips, very small around the bust. Both were returned, signed for as recommended. As per their T&Cs, I waited 14 working days for my refund to be processed. Even accounting for Easter bank holidays we are now at well over the 14 working day mark, a polite email enquiring about my refund has not been responded to, so I am now at a point where over a month ago I ordered two dresses that didn't fit true to size at all, and am £159 out of pocket.

9. März 2024
Bewertung ohne vorherige Einladung
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Antwort von British Retro

Hi Helen,

We sincerely apologise for the issues you’ve encountered, and concerned to hear that your previous email did not reach us.

Could you please resend the email with your return delivery tracking details. This will help us verify the status of your return and make sure your return has arrived safely back to us with all the relevant paper work so we can issue your refund. Sadly without paperwork included this can delay the refund process so we'd like to check this so we can process it for you swiftly.

We look forward to hearing from you so we can resolve the matter

Warm regards
British Retro

Bewertet mit 5 von 5 Sternen

Beautiful dresses and accessories

I have purchased a few dresses from British Retro and they are beautifully made and true to size and look just like the ones in the website. The delivery was good keeping me updated on what Time it would arrive. The accessories are really lovely and the petticoat, hat and earrings are beautiful. I received the Dee Dee red satin Jacquard full circle dress today and its gorgeous

28. März 2024
Bewertung ohne vorherige Einladung
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Antwort von British Retro

Hi Gillian,
Thank you so much for your wonderful feedback. We're really pleased that you love your dresses and have been happy with our service, it means a lot to us!

Warmest regards

British Retro

Bewertet mit 5 von 5 Sternen

good and quick service evedont hesitaten abroad…

good and quick service even abroad staff are very helpful and reply to emails and queries very quickly i am very pleased with the products bought as yet i haveny bought any clothes but im sure i will and they are probably of good quality. belle replied to mystraight away. i can recommend this site i bought a red handbag which i love and glasses just waiting for the sun to wear them so if you see something you like dont hesitate valerie ahnegård

25. März 2024
Bewertung ohne vorherige Einladung
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Antwort von British Retro

Thank you so much Valerie for taking the time to share your experience! We're thrilled to hear you loved the items you purchased and were happy with our customer service. Thanks again for your kind words!"

Bewertet mit 5 von 5 Sternen

Very happy customer

I had my eye on a dress in the sale and kept going back to look at it again. I gave in and ordered it and I'm so glad I did. The dress was half price, amazing quality and it feels so soft on. I got so many compliments wearing it. I will definitely be buying again from British Retro.
Also delivery was quick my dress came in a little bag which I will reuse. Very happy customer.

26. Februar 2024
Bewertung ohne vorherige Einladung
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Antwort von British Retro

Hi Michelle,

We're overjoyed to hear that you loved the quality and feel of the dress. We put a lot of effort into ensuring that our products not only look beautiful but also feel wonderful to wear.

Thank you again.
Warmest regards,

British Retro

Bewertet mit 5 von 5 Sternen

Delighted !

This was my first experience with British Retro and I am delighted.

By mistake I purchased the wrong item. That was quickly cleared with the help of most kind personnel. Thank you is in order.

It took several days for my order to arrive (Eastern Europe), though much depends on the customs.

The purchased items are of a surprising quality and sizing was correctly presented, it can be relied on. British Retro dress is now my most favourite one among many. Fits perfectly. It endured a lot of dancing and partying, and got me so many compliments. I will definitely be purchasing it in a different tartan colour combination.

Yes, I can honestly recommend this brand.

8. Februar 2024
Bewertung ohne vorherige Einladung
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Antwort von British Retro

Hi Ana,

Thank you so much for taking the time to leave such a wonderful review! We're absolutely delighted to hear that the dress has become your favourite and that you received so many compliments. It's our goal to create pieces that not only resonate with our customers but also make them feel truly special and confident.

Warm regards,
British Retro

Bewertet mit 1 von 5 Sternen

Return polices are not very helpful

Return polices are not very helpful - was told explicitly to wait for two weeks for confirmation of return request as it had to be checked due to it being a small business (else my return would be invalid). No reply. Waited two weeks as I didn't want to void the return and by the time I got in contact with customer service it was too late to return items that follow very odd sizing, not as advertised even if you follow size guide. Review policy and size guide needs to be reviewed for a better customer experience.

17. März 2024
Bewertung ohne vorherige Einladung
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Antwort von British Retro

Thank you very much for sharing your feedback with us. Our policy does not advise the customer to do this and instead specifies that processing returns may take up to 14 working days from the date we receive the returned items back which is clearly displayed on our website and also included in the return paperwork that accompanies each order.

Should you have any further questions or need assistance with a different matter, please do not hesitate to contact us.

Warm regards,
British Retro

Bewertet mit 5 von 5 Sternen

Received my beautiful stone tweed dress

Received my beautiful stone tweed vintage dress and it’s absolutely gorgeous. The quality is outstanding, the fit is perfect which is always tricky to get with online purchases. Super pleased, will definitely be purchasing more dresses from you.

7. März 2024
Bewertung ohne vorherige Einladung
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Antwort von British Retro

Thank you for taking the time to share your positive experience with us! We're thrilled to hear you were satisfied with our service. Your feedback is greatly appreciated!"

Bewertet mit 5 von 5 Sternen

Every day is Hollywood Glamour Day

I always feel so special when I wear my British Retro outfits. I was even stopped in the street yesterday and complimented on my outfit? When does that happen nowadays??? The tailoring is unbelievable, especially for the price. Brings a bit of Hollywood glamour to my day.

22. Februar 2024
Bewertung ohne vorherige Einladung
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Antwort von British Retro

We're so grateful for your kind words. It's customers like you that make our job truly enjoyable.

Warmest regards

British Retro

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