Brayleys Cars - Brayley Hyundai St Albans Bewertungen 

573
•
TrustScore 4.5 von 5

4.6

Lyon Way, AL4 0LQ St Albans, GB

•

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Amazing friendly warm welcome wen you walk through the door. Professional an very knowledgeable in every department of this car dealership.service is amazing. Customer Service Team brilliant. Booking... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Excellent service very friendly and helpful they helped me from choosing the right car to handing over the key It was lovely to visit a place that is soo welcoming and to be treated soo well I am... Mehr ansehen

Bewertet mit 2 von 5 Sternen

Car goes in for mot and service and 2 days later turn fan on to demist windscreen and it's making a racket phone to get it looked at and given a date 3 months away it was perfectly fine before. The se... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Fantastic service from Frank R ⭐️from looking at a new car, test drive and right through to purchase and collection. No pressure, knowledgeable, responsive to queries and went the extra mile on sort... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Autohändler
  2. auch in
  3. Autowerkstatt
  4. Gebrauchtwagenhändler
  5. Geschäft für gebrauchte Autoteile

Vom Unternehmen geschrieben

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


Kontaktinformationen

  • Lyon Way, AL4 0LQ, St Albans, Vereinigtes Königreich

  • 01727 837373

4.6

Hervorragend

TrustScore 4.5 von 5

573 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 27 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.6

Alle Bewertungen

(573)

3'455 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 4 von 5 Sternen

New car purchase

Fourth Hyundai purchased. Good part exchange deal, all finance arrangements etc. well presented and explained by Lewis who looked after us well. Arrangements for swapping dash cam from old vehicle & and provision of boot liner only things stopping this from being a 5 star review

8. Oktober 2025
Bewertung ohne vorherige Einladung
Brayleys Cars - Brayley Hyundai St Albans-Logo

Antwort von Brayleys Cars - Brayley Hyundai St Albans

Hi Mr Dyble, Thank you very much for your honest feedback. We are glad that your overall experience was positive but will make note of the areas where improvements can be made, to improve future customer experiences.

Bewertet mit 5 von 5 Sternen

First class and welcoming

21. Oktober 2025
Bewertung ohne vorherige Einladung
Brayleys Cars - Brayley Hyundai St Albans-Logo

Antwort von Brayleys Cars - Brayley Hyundai St Albans

Hi Mr Riches, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Bewertet mit 1 von 5 Sternen

I am just stock with them due to…

I am just stuck with them due to proximity to my house. Apart from this there’s no joy taking my car to them. It might have nothing to do with them, but I despise Hyundai and everything about them. When a company’s after sales customer service is shitty; every other thing copies from the top. I can’t wait for one year to return the car and have peace of mind.

17. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent service as always

Excellent service as always.
Car in for service, given advice on a couple of bits the car needs doing,no hard sell. Friendly staff,alwsys willing to go that extra mile. comfy waiting area.

17. Oktober 2025
Bewertung ohne vorherige Einladung
Brayleys Cars - Brayley Hyundai St Albans-Logo

Antwort von Brayleys Cars - Brayley Hyundai St Albans

Hi Maralyn, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Bewertet mit 5 von 5 Sternen

Everything worked just like I expected…

Everything worked just like I expected it to, from online check-in to pickup the following day. Service, MOT and even late notified repairs - completely hassle free.

13. Oktober 2025
Bewertung ohne vorherige Einladung
Brayleys Cars - Brayley Hyundai St Albans-Logo

Antwort von Brayleys Cars - Brayley Hyundai St Albans

Hi Malcolm, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Bewertet mit 5 von 5 Sternen

Joe Duncan is always helpful

Joe Duncan is always helpful. My go to dealer. Happy to recommend.

16. Oktober 2025
Bewertung ohne vorherige Einladung
Brayleys Cars - Brayley Hyundai St Albans-Logo

Antwort von Brayleys Cars - Brayley Hyundai St Albans

Hi Sam, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Bewertet mit 5 von 5 Sternen

What a joy to buy a new Inster at…

What a joy to buy a new Inster at Brayleys Hyundai
A well appointed show room and attentive knowledgeable and pleasant staff who definitely went the extra mile
I’m new to Electric so purchase was a bit daunting so in particular Billie-Jane Finch supported and informed us right from the get go from test drive to paperwork to car handover I couldn’t believe how smoothly the whole process was
I’m delighted with my new car and really grateful to Billie-Jane for all her expertise and assistance
Well done

12. Oktober 2025
Bewertung ohne vorherige Einladung
Brayleys Cars - Brayley Hyundai St Albans-Logo

Antwort von Brayleys Cars - Brayley Hyundai St Albans

Hi Deirdre, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Bewertet mit 5 von 5 Sternen

Excellent new site for Brayleys

Excellent new site for Brayleys , spacious and easily accessible from major roads. I excellent service with particular note to Jon Law in sales. You will have my custom going forward. Many thanks!

15. Oktober 2025
Bewertung ohne vorherige Einladung
Brayleys Cars - Brayley Hyundai St Albans-Logo

Antwort von Brayleys Cars - Brayley Hyundai St Albans

We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Bewertet mit 5 von 5 Sternen

Fast and efficient service

Fast and efficient service. Brought in for non-starter, fault quickly identified, starter motor ordered, fitted and returned, all within 24 hours. Couldn’t have got any better service and highly recommended.

8. Oktober 2025
Bewertung ohne vorherige Einladung
Brayleys Cars - Brayley Hyundai St Albans-Logo

Antwort von Brayleys Cars - Brayley Hyundai St Albans

Hi Michael, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Bewertet mit 5 von 5 Sternen

Helpful Gentleman

Excellent service and very helpful staff. Although my service was due on the next day & I have messed up with the dates Gentlemen at Hyundai, St albans kindly help me to get it done a day early. It was extremely helpful as I came from a distance. Thank you again. Kind regards Mr Desai.

7. Oktober 2025
Bewertung ohne vorherige Einladung
Brayleys Cars - Brayley Hyundai St Albans-Logo

Antwort von Brayleys Cars - Brayley Hyundai St Albans

Hi Himanshu, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Bewertet mit 5 von 5 Sternen

Efficient and polite staff

Efficient and polite staff

7. Oktober 2025
Bewertung ohne vorherige Einladung
Brayleys Cars - Brayley Hyundai St Albans-Logo

Antwort von Brayleys Cars - Brayley Hyundai St Albans

Hi Daniel, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Bewertet mit 5 von 5 Sternen

Great service from initial enquiry…

Great service from initial enquiry through to ordering and taking delivery of car

1. Oktober 2025
Bewertung ohne vorherige Einladung
Brayleys Cars - Brayley Hyundai St Albans-Logo

Antwort von Brayleys Cars - Brayley Hyundai St Albans

Hi Richard, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Bewertet mit 5 von 5 Sternen

Great Hyundai Dealership

The reception received and the confortable environment of your Hyundai dealership in St Albans together with the professionalism of your sales staff Jonathon, Lewis and India made the purchasing of our new Kona a pleasure.
Thanks to all at Brayleys

27. September 2025
Bewertung ohne vorherige Einladung
Brayleys Cars - Brayley Hyundai St Albans-Logo

Antwort von Brayleys Cars - Brayley Hyundai St Albans

Hi Steven, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Bewertet mit 5 von 5 Sternen

New Car

Collected our new car on Saturday, smooth experience from order through to collection, our Hyundai specialist Jonathan was brilliant!

27. September 2025
Bewertung ohne vorherige Einladung
Brayleys Cars - Brayley Hyundai St Albans-Logo

Antwort von Brayleys Cars - Brayley Hyundai St Albans

Hi Susan, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Bewertet mit 5 von 5 Sternen

When checking the car in for the EGR

When checking the car in for the EGR, staff were (and always are) polite, friendly and great you by name.
Very professional from the time I purchased the car, through to regular servicing.
Best decision I made buying a Hyundai.

26. September 2025
Bewertung ohne vorherige Einladung
Brayleys Cars - Brayley Hyundai St Albans-Logo

Antwort von Brayleys Cars - Brayley Hyundai St Albans

Hi Tony, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Bewertet mit 5 von 5 Sternen

Another new Hyundai and the experience…

Another new Hyundai and the experience just keeps getting better!
John Loizou and the team at Brayleys made me feel valued and unique. The explained everything to me in a way that was easy to follow, provided me with a personalised experience and went above and beyond to keep me happy! Thank you

25. September 2025
Bewertung ohne vorherige Einladung
Brayleys Cars - Brayley Hyundai St Albans-Logo

Antwort von Brayleys Cars - Brayley Hyundai St Albans

Hi Nik, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Bewertet mit 4 von 5 Sternen

Very helpful staff. Shame about the new location

Very helpful, friendly and efficient staff. My car was serviced and returned to me well within the time window promised.

The new premises are a real mess at the minute. Very congested and difficult to find anywhere to leave your car. I think they are trying to sort this out. It's also not so convenient being out on the Hatfield road versus the old premises in the town centre. I live some distance away so always have a few hours to kill. There's not much to do in the vicinity - a very nice farm shop with a great cafe and Dunelm/Wicks but that's about it.

I also had to wait about 6 weeks to get an appointment for the service - which does give me concerns about their capacity.

25. September 2025
Bewertung ohne vorherige Einladung
Brayleys Cars - Brayley Hyundai St Albans-Logo

Antwort von Brayleys Cars - Brayley Hyundai St Albans

Hi Sharon, Thank you very much for your honest feedback. We are glad that your overall experience was positive but will make note of the areas where improvements can be made, to improve future customer experiences.

Bewertet mit 4 von 5 Sternen

Ive been taking my car for servicing to…

Ive been taking my car for servicing to Brayleys (Coupers) for a good few years now. They have recently moved from Catherine St to Lyon Way but the customer parking at their new location is diabolical. They really need to get it sorted! The service team are lovely always helpful but please sort the parking!

25. September 2025
Bewertung ohne vorherige Einladung
Brayleys Cars - Brayley Hyundai St Albans-Logo

Antwort von Brayleys Cars - Brayley Hyundai St Albans

Hi Christine, Thank you very much for your honest feedback. We are glad that your overall experience was positive but will make note of the areas where improvements can be made, to improve future customer experiences.

Bewertet mit 5 von 5 Sternen

Helpful staff

Helpful staff
Efficient service
BUT parking/ space was awful

25. September 2025
Bewertung ohne vorherige Einladung
Brayleys Cars - Brayley Hyundai St Albans-Logo

Antwort von Brayleys Cars - Brayley Hyundai St Albans

Hi Melanie, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Bewertet mit 5 von 5 Sternen

Great customer service

Frank was brilliant from start to finish. It made buying the car a great experience. Thank you

23. September 2025
Bewertung ohne vorherige Einladung
Brayleys Cars - Brayley Hyundai St Albans-Logo

Antwort von Brayleys Cars - Brayley Hyundai St Albans

Hi Louise, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr