Brayleys Cars - Brayley Hyundai St Albans Bewertungen 

573
•
TrustScore 4.5 von 5

4.6

Lyon Way, AL4 0LQ St Albans, GB

•

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Amazing friendly warm welcome wen you walk through the door. Professional an very knowledgeable in every department of this car dealership.service is amazing. Customer Service Team brilliant. Booking... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Excellent service very friendly and helpful they helped me from choosing the right car to handing over the key It was lovely to visit a place that is soo welcoming and to be treated soo well I am... Mehr ansehen

Bewertet mit 2 von 5 Sternen

Car goes in for mot and service and 2 days later turn fan on to demist windscreen and it's making a racket phone to get it looked at and given a date 3 months away it was perfectly fine before. The se... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Fantastic service from Frank R ⭐️from looking at a new car, test drive and right through to purchase and collection. No pressure, knowledgeable, responsive to queries and went the extra mile on sort... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Autohändler
  2. auch in
  3. Autowerkstatt
  4. Gebrauchtwagenhändler
  5. Geschäft für gebrauchte Autoteile

Vom Unternehmen geschrieben

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


Kontaktinformationen

  • Lyon Way, AL4 0LQ, St Albans, Vereinigtes Königreich

  • 01727 837373

4.6

Hervorragend

TrustScore 4.5 von 5

573 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 27 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.6

Alle Bewertungen

(573)

3'471 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Early service.

Arrived for the service a day early and they were able to fit me in. The car was ready for collection later the same day. Excellent service.

23. September 2025
Bewertung ohne vorherige Einladung
Brayleys Cars - Brayley Hyundai St Albans-Logo

Antwort von Brayleys Cars - Brayley Hyundai St Albans

Hi John, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Bewertet mit 5 von 5 Sternen

Friendly staff

Friendly staff.
Check in easy and quick
Service was completed at stated time
Lovely big showroom
Coffee and lounge comfortable
Overall experience was very professional

23. September 2025
Bewertung ohne vorherige Einladung
Brayleys Cars - Brayley Hyundai St Albans-Logo

Antwort von Brayleys Cars - Brayley Hyundai St Albans

Hi Beverly, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Bewertet mit 5 von 5 Sternen

Great service.

12. September 2025
Bewertung ohne vorherige Einladung
Brayleys Cars - Brayley Hyundai St Albans-Logo

Antwort von Brayleys Cars - Brayley Hyundai St Albans

We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Bewertet mit 5 von 5 Sternen

First time user…

This is the first time I have used Brayley Hyundai after the take over, but a good experience. I used the pick up and delivery service, excellent. Car returned in immaculate condition ( puts my cleaning efforts to shame!). Thank you Brayley.

16. September 2025
Bewertung ohne vorherige Einladung
Brayleys Cars - Brayley Hyundai St Albans-Logo

Antwort von Brayleys Cars - Brayley Hyundai St Albans

Hi Julia, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Bewertet mit 5 von 5 Sternen

Repeat repair of rear door handle spring

Your telephone staff had not listened when I made the booking to get a warranty fault repaired a second time. But without being prompted the person who took the vehicle in did not charge me for the temporary loan of a car since it was a repeat fault

15. September 2025
Bewertung ohne vorherige Einladung
Brayleys Cars - Brayley Hyundai St Albans-Logo

Antwort von Brayleys Cars - Brayley Hyundai St Albans

Hi Peter, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Bewertet mit 5 von 5 Sternen

Brilliant Service and Patient Dealers

Although we had a tough time due to our car breaking down, we experienced such a smooth process when we started the car purchase with Brayleys Cars/Hyundai. I generally ask a lot of questions and I need to understand everything beforehand. Lewis was absolutely patient and helped us all the way. We had the luxury of test drive with multiple cars to see which one we like the most. The car we chose was not in the stock, but it arrived in only two weeks which was way earlier than what we thought, and it was amazing.

12. September 2025
Bewertung ohne vorherige Einladung
Brayleys Cars - Brayley Hyundai St Albans-Logo

Antwort von Brayleys Cars - Brayley Hyundai St Albans

Hi Farzaneh, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Bewertet mit 5 von 5 Sternen

Excellent customer service

Excellent customer service. Matched my needs perfectly

11. September 2025
Bewertung ohne vorherige Einladung
Brayleys Cars - Brayley Hyundai St Albans-Logo

Antwort von Brayleys Cars - Brayley Hyundai St Albans

Hi Sam, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Bewertet mit 5 von 5 Sternen

Excellent communication from the…

Excellent communication from the booking on the internet through the service to collection of the car at the end. All items during the service were explained.

9. September 2025
Bewertung ohne vorherige Einladung
Brayleys Cars - Brayley Hyundai St Albans-Logo

Antwort von Brayleys Cars - Brayley Hyundai St Albans

Hi Richard, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Bewertet mit 4 von 5 Sternen

Service was good but parking is…

Service was good but parking is horrendous

5. September 2025
Bewertung ohne vorherige Einladung
Brayleys Cars - Brayley Hyundai St Albans-Logo

Antwort von Brayleys Cars - Brayley Hyundai St Albans

Hi Donald, Thank you very much for your honest feedback. We are glad that your overall experience was positive but will make note of the areas where improvements can be made, to improve future customer experiences.

Bewertet mit 5 von 5 Sternen

Efficient

Efficient, friendly and reasonably priced

3. September 2025
Bewertung ohne vorherige Einladung
Brayleys Cars - Brayley Hyundai St Albans-Logo

Antwort von Brayleys Cars - Brayley Hyundai St Albans

Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Bewertet mit 5 von 5 Sternen

Great service making for a good…

Great service making for a good experience

2. September 2025
Bewertung ohne vorherige Einladung
Brayleys Cars - Brayley Hyundai St Albans-Logo

Antwort von Brayleys Cars - Brayley Hyundai St Albans

Hi Paul, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Bewertet mit 5 von 5 Sternen

A smooth and stress free experience

I already had a Tuscon on lease and decided I want to go for another Tuscon with the same specification but just different colour. We visited the showroom and met India who went through the options available and went for a test drive in the new model. Luckily you had one in the showroom in Jupiter Orange so I decided to place the order. It was a factory order and came in much quicker than expected but India agreed to keep it in your compound until 1st September. The PCP remained the same as agreed when placed the order and India kept in contact throughout and assisted promptly and in a friendly professional manner..I collected the car on 1st September and all went smoothly and I was pleased to hear India had been promoted as well. Congratulations in your new role and I hope I can now use your dealership for servicing. Great overall customer service experience.

1. September 2025
Bewertung ohne vorherige Einladung
Brayleys Cars - Brayley Hyundai St Albans-Logo

Antwort von Brayleys Cars - Brayley Hyundai St Albans

Hi Nigel, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Bewertet mit 5 von 5 Sternen

Smooth, efficient and helpful

Recently purchased a new Hyundai after making first contact through Carwow. Smooth, professional experience from beginning to end. Both India and Lewis were helpful, friendly, and incredibly efficient throughout the process of buying a new car. Cannot recommend highly enough!

28. August 2025
Bewertung ohne vorherige Einladung
Brayleys Cars - Brayley Hyundai St Albans-Logo

Antwort von Brayleys Cars - Brayley Hyundai St Albans

Hi Will, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Bewertet mit 5 von 5 Sternen

Very helpful answer all questions…

Very helpful answer all questions cannot fault the service 100%. Jonathan was patient polite, very professional.

20. August 2025
Bewertung ohne vorherige Einladung
Brayleys Cars - Brayley Hyundai St Albans-Logo

Antwort von Brayleys Cars - Brayley Hyundai St Albans

Hi Kate, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Bewertet mit 3 von 5 Sternen

Lost service attention to people and cars

A rather long wait for an MOT. Three hours! I was told that the car needs to send off to another site! Mani was excellent and was very accommodating!

9. August 2025
Bewertung ohne vorherige Einladung
Brayleys Cars - Brayley Hyundai St Albans-Logo

Antwort von Brayleys Cars - Brayley Hyundai St Albans

Thank you for your feedback. We are sorry that your MOT was delayed, which was due to our shiny new MOT ramp not having been commissioned at the point of your visit. Rest assured, next year's experience will be slicker!

Bewertet mit 5 von 5 Sternen

Polite on time efficientl

Just the usual polite on time
And efficient service as usual

6. August 2025
Bewertung ohne vorherige Einladung
Brayleys Cars - Brayley Hyundai St Albans-Logo

Antwort von Brayleys Cars - Brayley Hyundai St Albans

Hi Maureen, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Bewertet mit 5 von 5 Sternen

Good service

Good service, transparent, sensible prices and easy to deal with.

6. August 2025
Bewertung ohne vorherige Einladung
Brayleys Cars - Brayley Hyundai St Albans-Logo

Antwort von Brayleys Cars - Brayley Hyundai St Albans

Hi David, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Bewertet mit 5 von 5 Sternen

Very quick to repair my car

1. August 2025
Bewertung ohne vorherige Einladung
Brayleys Cars - Brayley Hyundai St Albans-Logo

Antwort von Brayleys Cars - Brayley Hyundai St Albans

Hi Simon, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Bewertet mit 1 von 5 Sternen

Over 3 months to get my car repaired

Had to wait 2 months for my car to be repaired under warranty during which time it was undriveable and I was unable to get an MOT. The next day after it was finally repaired it went wrong again for the same reason.... told would have to wait another month to get it looked at again. In the end they passed the buck and told me to call Hyundai assist to sort it out.

1. August 2025
Bewertung ohne vorherige Einladung
Brayleys Cars - Brayley Hyundai St Albans-Logo

Antwort von Brayleys Cars - Brayley Hyundai St Albans

Hello and thank you for your feedback. We are sorry to hear this and have asked the local management team to investigate what went wrong on this occasion.

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