Amazing friendly warm welcome wen you walk through the door. Professional an very knowledgeable in every department of this car dealership.service is amazing. Customer Service Team brilliant. Booking... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Excellent service very friendly and helpful they helped me from choosing the right car to handing over the key It was lovely to visit a place that is soo welcoming and to be treated soo well I am... Mehr ansehen
Car goes in for mot and service and 2 days later turn fan on to demist windscreen and it's making a racket phone to get it looked at and given a date 3 months away it was perfectly fine before. The se... Mehr ansehen
Unternehmen hat geantwortet
Fantastic service from Frank R ⭐️from looking at a new car, test drive and right through to purchase and collection. No pressure, knowledgeable, responsive to queries and went the extra mile on sort... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Kontaktinformationen
Lyon Way, AL4 0LQ, St Albans, Vereinigtes Königreich
- 01727 837373
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 27 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Early service.
Arrived for the service a day early and they were able to fit me in. The car was ready for collection later the same day. Excellent service.

Antwort von Brayleys Cars - Brayley Hyundai St Albans
Missing to fix my issue
My issue, permanent tire pressure warning, was not fixed.
I have another appointment today, so I may update this later on
Friendly staff
Friendly staff.
Check in easy and quick
Service was completed at stated time
Lovely big showroom
Coffee and lounge comfortable
Overall experience was very professional

Antwort von Brayleys Cars - Brayley Hyundai St Albans
Great service.

Antwort von Brayleys Cars - Brayley Hyundai St Albans
First time user…
This is the first time I have used Brayley Hyundai after the take over, but a good experience. I used the pick up and delivery service, excellent. Car returned in immaculate condition ( puts my cleaning efforts to shame!). Thank you Brayley.

Antwort von Brayleys Cars - Brayley Hyundai St Albans
Repeat repair of rear door handle spring
Your telephone staff had not listened when I made the booking to get a warranty fault repaired a second time. But without being prompted the person who took the vehicle in did not charge me for the temporary loan of a car since it was a repeat fault

Antwort von Brayleys Cars - Brayley Hyundai St Albans
Brilliant Service and Patient Dealers
Although we had a tough time due to our car breaking down, we experienced such a smooth process when we started the car purchase with Brayleys Cars/Hyundai. I generally ask a lot of questions and I need to understand everything beforehand. Lewis was absolutely patient and helped us all the way. We had the luxury of test drive with multiple cars to see which one we like the most. The car we chose was not in the stock, but it arrived in only two weeks which was way earlier than what we thought, and it was amazing.

Antwort von Brayleys Cars - Brayley Hyundai St Albans
Excellent customer service
Excellent customer service. Matched my needs perfectly

Antwort von Brayleys Cars - Brayley Hyundai St Albans
Excellent communication from the…
Excellent communication from the booking on the internet through the service to collection of the car at the end. All items during the service were explained.

Antwort von Brayleys Cars - Brayley Hyundai St Albans
Service was good but parking is…
Service was good but parking is horrendous

Antwort von Brayleys Cars - Brayley Hyundai St Albans
Efficient
Efficient, friendly and reasonably priced

Antwort von Brayleys Cars - Brayley Hyundai St Albans
Great service making for a good…
Great service making for a good experience

Antwort von Brayleys Cars - Brayley Hyundai St Albans
A smooth and stress free experience
I already had a Tuscon on lease and decided I want to go for another Tuscon with the same specification but just different colour. We visited the showroom and met India who went through the options available and went for a test drive in the new model. Luckily you had one in the showroom in Jupiter Orange so I decided to place the order. It was a factory order and came in much quicker than expected but India agreed to keep it in your compound until 1st September. The PCP remained the same as agreed when placed the order and India kept in contact throughout and assisted promptly and in a friendly professional manner..I collected the car on 1st September and all went smoothly and I was pleased to hear India had been promoted as well. Congratulations in your new role and I hope I can now use your dealership for servicing. Great overall customer service experience.

Antwort von Brayleys Cars - Brayley Hyundai St Albans
Smooth, efficient and helpful
Recently purchased a new Hyundai after making first contact through Carwow. Smooth, professional experience from beginning to end. Both India and Lewis were helpful, friendly, and incredibly efficient throughout the process of buying a new car. Cannot recommend highly enough!

Antwort von Brayleys Cars - Brayley Hyundai St Albans
Very helpful answer all questions…
Very helpful answer all questions cannot fault the service 100%. Jonathan was patient polite, very professional.

Antwort von Brayleys Cars - Brayley Hyundai St Albans
Lost service attention to people and cars
A rather long wait for an MOT. Three hours! I was told that the car needs to send off to another site! Mani was excellent and was very accommodating!

Antwort von Brayleys Cars - Brayley Hyundai St Albans
Polite on time efficientl
Just the usual polite on time
And efficient service as usual

Antwort von Brayleys Cars - Brayley Hyundai St Albans
Good service
Good service, transparent, sensible prices and easy to deal with.

Antwort von Brayleys Cars - Brayley Hyundai St Albans
Very quick to repair my car

Antwort von Brayleys Cars - Brayley Hyundai St Albans
Over 3 months to get my car repaired
Had to wait 2 months for my car to be repaired under warranty during which time it was undriveable and I was unable to get an MOT. The next day after it was finally repaired it went wrong again for the same reason.... told would have to wait another month to get it looked at again. In the end they passed the buck and told me to call Hyundai assist to sort it out.

Antwort von Brayleys Cars - Brayley Hyundai St Albans
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