Brantano UK Bewertungen 

Good prompt service. Would buy again

I received my order both size 8 Skechers the 2.0 cryptic fit perfectly

The Skechers arch fit golf shoe that I am returning is miles too small at best a size 7
My issue is I bought 2 pairs to get the free postage but now I find myself having to pay the postage to return something that is not suitable as it is clearly sized Wrong?
Hopefully you understand my issue and can refund me the postage.

I bought a pair of Cotswold Boots (received beginning of January 2024) and one is already letting in water. I emailed the company with the order details and had the usual robotic reply of "we're experiencing a high volume ........blah blah blah". Having heard nothing in 48 hours, I have followed my email up but still no response. So no after sales service and I would not advise using this company. The boots were £60 ..........and have lasted two months.........I will escalate this but my advice is if you want customer service, don't use this site.

Ordered multiple times. Delivered my trainers on time, good prices.
Had to return one pair which did not fit, received the refund straight away, then only negative thing is it doesn't offer free return.

Dreadful customer service, I bought some Muck Boots from them in August ready for the winter, I've only worn them occasionally since November and they're falling apart already, these boots cost just under £90!!! If they were every day shoes I'd be upset that they're falling apart, but I dont wear wellingtons every day!! Customer service says its wear and tear, what? After a few hours wear? £90? Disgusting company, disgusting products and no customer service

Really cross with this bunch of cheats. The sent me my crocs in good time but sent me the wrong size. Eventually had a response to my emails after 3 attempts only to be told the return postal charge is on me. It was their bloody mistake not mine. Will never use these charlatans again.

This company along with her associates (Godiyspot.com) refused to refund my £8.71 being for purchase of Nike white trainers size 9.5 advertised for £9.
I placed the order (1 pc) and my account was debited for £8.71 instead of the cost price of £9. Simultaneously, a second prompt to debit my account for additional £2 was rejected by me because it’s strange paying X2 for one item. This happened on Friday 9th February’24. Upon my request to get back my money, the email response I got was that the £8.71 was for subscription and that I haven’t made any purchases!!!
All effort (inclusive of copies of debit and only advert for the Nike trainers & debit receipts) proved unsuccessful.
I therefore, urge prospective customers to keep clear and out of this fraudsters from Cyprus.

Still waiting for a refund.

Got my refund after this post. Won't be using again.

Great service and great price for my Hey Dude boots!

Very quick delivery, thank you.

Great prices and quick delivery. Good choice

I wish I had read the actual reviews before I ordered, as people have complained about customer service going back to 2021. My experience was the same: good delivery service, faulty goods and very poor customer service response.

Excellent. Bought a pair of Dune long ladies' boots which were cheaper than any other website selling them. The boots arrived in three days with free postage. Would definitely use this site again.

Easy to order and fast delivery, however when returned took nearly 4 weeks to refund me and have to pay for return

No refund for my return and no answer to my emails requesting a refund. Boots were returned and tracked. I can see with Royal Mail that they were signed for 2 days after I posted. I have emailed them 3 times, and as yet, no reply. Terrible Terrible company.

Ordered 2 pairs of skechers on 28th December for a birthday gift on Jan 9th. Was assured that delivery would be 3-5 working days. When the 9th arrived I contacted customer service for an update and got no response, though one pair did arrive the next day. Despite further emails, I've still had no response. Absolutely shocking way to treat customers, I won't use them again and I would advise people to stay well clear.

I bought two pairs of the same shoe online and four pairs arrived. There website had made two transactions in the same moment, giving me two separate order numbers emailed in the same moment, doubling my order. I did not notice the order had doubled until four pairs arrived. I was charged for four pairs. I sent the two pairs back that I had not ordered and had to pay £15 postage. I wrote to customer services saying I should not be paying to send items back that their website had mistakenly ordered and asked for a postage refund. Never got an answer back or my money back. Won’t use again.

Very competitive pricing for my Dune boots.
Fast shipping.
Very pleased