Brilliant quick delivery. Absolutely love the trainers. Perfect for wearing with a dress or something more casual. They look brilliant and are so comfortable. Can’t wait to wear them on holiday.
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Das sagen Bewerter
Item arrived quickly and well packaged & as described. I was kept well updated with delivery details & when the parcel was delivered. I cannot fault Brantano,or the customer service that I had to ca... Mehr ansehen
Excellent service I ordered 2 pairs of riva shoes and they are excellent, so comfortable and soft leather perfect I did review the shoes from other customers before I bought them I always bought... Mehr ansehen
Dissapointing first time experience. Will never order again. Avoid this company. The sizing is completely off. explained to the customer service. i have been same size for years. The sizing is... Mehr ansehen
Unternehmensdetails
Über Brantano UK
Vom Unternehmen geschrieben
Starting in Belgium in 1962, two Brothers created a chain of retail stores specialising in footwear for Men, Women and Children. Originating in a small factory in East Flanders; Brantano evolved into a chain of shoe shops and established itself as a family store throughout the UK in the 1990s.
Now operating exclusively online, Brantano stocks a range of high fashion and high street brands as well as safety footwear.
Now operating exclusively online, Brantano stocks a range of high fashion and high street brands as well as safety footwear.
Kontaktinformationen
West Business Park, Units F&G, Quedgeley, Hardwicke , GL2 4PH , Gloucestershire, Vereinigtes Königreich
- hello@brantano.co.uk
- www.brantano.co.uk
3.5
Akzeptabel
1162 Bewertungen
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I bought two pairs of the same shoe…
I bought two pairs of the same shoe online and four pairs arrived. There website had made two transactions in the same moment, giving me two separate order numbers emailed in the same moment, doubling my order. I did not notice the order had doubled until four pairs arrived. I was charged for four pairs. I sent the two pairs back that I had not ordered and had to pay £15 postage. I wrote to customer services saying I should not be paying to send items back that their website had mistakenly ordered and asked for a postage refund. Never got an answer back or my money back. Won’t use again.
18. Juli 2023
Bewertung ohne vorherige Einladung
Same issue as some others with Croc sizing
Same issue as some others. Their Croc sizes online are wrong. I ordered an EU size 41-42 which was listed as 8-9 (which is croc size M8W10). I received croc size M9W11 which is one size bigger and therefore not right. Such a pain and very misleading, will need to pay to send back now. They need to update their sizing to reflect what it actually is (see John Lewis for how to do it properly) or offer free returns.
27. Dezember 2023
Bewertung ohne vorherige Einladung
Crocs - no information regarding American sizing
Ordered crocs as per the size stamped on the crocs. The Brantano website does not state anywhere that crocs are in USA sizing. No help to understand sizing as size guide only shows UK to EU sizing which is not relevant. Customer service appalling - complete lack of willingness to understand. No refund. Do not use.
16. November 2023
Bewertung ohne vorherige Einladung
Slow to refund
Slow to refund, no response from customer services
14. Dezember 2023
Bewertung ohne vorherige Einladung
From start to finish good quality and…
From start to finish good quality and service delivery driver polite spot on
24. November 2023
Great service and great customer care…great price
Great service and great customer care easy to order and shoes was a great price
Delivered on time and packaging good
24. November 2023
Great service
Great service. Product as stated. No hidden extras. Super chuffed. Would defo recommend.
24. November 2023
Fantastic!
I bought a pair of Geox trainers which arrived today. They were a fantastic bargain and I'm delighted with them. They arrived on time. Ive already worn them round the park. The service generally was seamless. On the basis of this purchase I can highly recommend Brantano.
22. November 2023
Bewertung ohne vorherige Einladung
I made a mistake with the postage back…
I made a mistake with the postage back When I phoned the staff were so helpful thankyou
25. Oktober 2023
Everything including delivery was very…
Everything including delivery was very good. The product was just what I wanted.
25. Oktober 2023
Will use again
Easy to use website, great prices and really quick delivery. Product as described
25. Oktober 2023
They hide any reviews of products that…
They hide any reviews of products that aren’t 5 start so nothing is truthful. I had a pair of shoes disintegrate after a few months of wearing. Simply wrote a fair review and they have hidden it but only approve the 5 star ones.
27. Oktober 2023
Bewertung ohne vorherige Einladung
Very expensive P & P inaccurate description
I did not realise this company is part of (now called) ski sports
They give you a QR for returns, which you then have to pay. After paying £6 for delivery I did not expect to have to pay a further £5 to return the boots
The female boots were far too big, not true to size at all. The description was not accurate.
I will not purchase from this company again
13. Oktober 2023
Bewertung ohne vorherige Einladung
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