BLOOM - Faux Flowers and Plants Bewertungen 

3'812
•
TrustScore 3 von 5

2.9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Having used Bloom for gifts for family and friends and for myself, I needed to return a couple of terracotta cache pots that didn't fit the plastic plant pots. Bloom were efficient processing their r... Mehr ansehen

Bewertet mit 1 von 5 Sternen

I ordered ivy wreaths in June nothing arrived . I called in late August to be told they were expecting stock in September . I called again in mid October to be told they were expected in November. to... Mehr ansehen

Bewertet mit 2 von 5 Sternen

I ordered an arrangement on 03 Aug , I know they said it would be delivered end of month. Later got email to say delayed, would be about Sept. , email saying despatched on 18 sep. to courier Evri, t... Mehr ansehen

Bewertet mit 3 von 5 Sternen

Delivery quick and efficient, but artificial berry stems ordered were rather loose in the box and a couple of dozen berries had come off the stems. Not quite the quality of previous berry stems as th... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Trockenblumenfachhandel
  2. auch in
  3. Blumenmarkt
  4. Geschäft für Dekoration und Inneneinrichtung
  5. Geschenkeladen
  6. Haushaltswarengeschäft

Vom Unternehmen geschrieben

Bloom is the country's leading faux flower florist. Our stunning flowers and plants are beautifully designed, painstakingly made and amazingly realistic: a million miles from the mass-produced versions that are generally available. Flowers enliven and transform your interior - lifting the mood and creating an atmosphere that is warm, natural and inviting. Our Blooms will look their best during each season throughout the year. Faux botanicals so realistic, even the bees are fooled!


Kontaktinformationen

2.9

Akzeptabel

TrustScore 3 von 5

3812 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat keine negativen Bewertungen beantwortet

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

2.9

Alle Bewertungen

(3'812)

10 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Lovely wreath.

Very easy to use website. Lovely products available. Easy to place order. Quick and efficient delivery. Lovely product delivered in good condition. I am very pleased with the quality and finish of the wreath that is a present for my daughter in law. I hope she likes it too.

1. Februar 2023
Bewertet mit 5 von 5 Sternen

Absolutely beautiful flowers

Absolutely beautiful flowers. I bought the Month Flowers as gifts for my family and took advantage of 3 for 2 offer. Great value for money and a beautiful everlasting gift. Quite incredible the level of detail of the faux flowers. Thank you very much!

2. Februar 2023
Bewertet mit 5 von 5 Sternen

Beautiful

Beautiful, realistic flowers. A quality product, very well presented and packaged, and delivered promptly.

1. Februar 2023
Bewertet mit 1 von 5 Sternen

Product arrived smashed to pieces

Product arrived smashed to pieces. Although package had 'fragile' tape on it, was poorly packaged inside.

6. Januar 2023
BLOOM - Faux Flowers and Plants-Logo

Antwort von BLOOM - Faux Flowers and Plants

Thank you for your review.

I am sorry that your order arrived damaged.

We do try our best to package our items as securely as we can to prevent damage during transit, so we will have this passed to our relevant team to be looked into to help ensure this should not happen again.

I have contacted you to see how we can best resolve this.

I apologise for any disappointment caused.

Kind regards,

Chloe

Bewertet mit 5 von 5 Sternen

Jug/vase arrived this morning --perfect

Jug/vase arrived this morning. Just as i expected, lovely jug i intend to place in my bathroom, 1. for the look of it (to replace a rather tatty looking tupperware jug i've had for nigh on 50 years; and 2. to rinse my long hair with when i'm sitting in the bath.

31. Januar 2023
Bewertet mit 1 von 5 Sternen

No future orders till delivery firm changed.

My order was processed on January 6th. I was told it was with Evri and that was the last I heard until I complained! I was then given a weekend's notice by Bloom, NOT Evri, and it kick started the delivery which came today on January 30th. I will not be ordering in future from Bloom or any Scotts of Stow companies with out first phoning and asking if they have a new delivery firm.

30. Januar 2023
BLOOM - Faux Flowers and Plants-Logo

Antwort von BLOOM - Faux Flowers and Plants

Thank you for your review.

I am sorry for the troubles you had with your order.

Having checked, I can see that when you contacted us about your order, we unfortunately had to class it as lost and re ordered it for you, I am pleased that this was delivered quickly for you.

We have used the same courier for some years now, Hermes re branded and changed to Evri.

I apologise for any frustration or disappointment caused.

Kind regards,

Chloe

Bewertet mit 4 von 5 Sternen

Delivery very prompt ( as expected as I…

Delivery very prompt ( as expected as I had paid extra for express delivery) and products very good quality- so no complaints with Bloom as such - but delivery was left in full view of road and courier was back to his car before I got to the door, even though I was expecting him and was in. We have had spate in this area of photos of delivery being sent but parcel not there when people got home. - so delivery very vulnerable if people out or delayed in taking indoors. Please mention to delivery couriers to put parcels out of sight, or leave with neighbour and leave a note through door saying who and where left. Thank you!

28. Januar 2023
Bewertet mit 5 von 5 Sternen

Beautiful vase

Beautiful vase. My flowers look so beautiful in the vase. All my friends have commented how good it looks. Fast delivery although I thought the postage was a bit expensive.

15. Januar 2023
Bewertet mit 3 von 5 Sternen

My first order got lost in transit and…

My first order got lost in transit and nobody emailed to tell me. After paying £6.98 you would have thought i should arrive quickly.
I re ordered, if I hadn't I would still be waiting!!!
My next order came within a few days

3. Januar 2023
BLOOM - Faux Flowers and Plants-Logo

Antwort von BLOOM - Faux Flowers and Plants

Thank you for your review.

I am sorry that your original order got lost in transit.

As we use a courier, Evri, to deliver parcels we do not receive updates ourselves, so we provide tracking details to our customers so that if anything should go wrong during transit, our customers can contact us to investigate.

We are pleased that we were able to get the replacement with you in the expected timeframe.

Your comments and feedback are appreciated and we will have this passed along.

I apologise for any disappointment caused.

Kind regards,

Chloe

Bewertet mit 1 von 5 Sternen

Initial order 'lost intransit'

Initial order 'lost intransit'. Replacement order omitted delivery address so plant came to me with all the problems of returning or organising delivery to the right address. Service also really slow - item ordered and acknowledged on 12 December. Non delivery of initial order acknowledged on 9 January. Short opening hours for customer service also poor.

12. Dezember 2022
BLOOM - Faux Flowers and Plants-Logo

Antwort von BLOOM - Faux Flowers and Plants

Thank you for your review.

I am sorry for the troubles you had with this order.

We did dispatch this within the expected timeframe, unfortunately due to the Royal Mail strikes more people than usual chose to use couriers, so Evri had much more parcels than expected, this did cause delays in arranging deliveries.

Your feedback and comments will be passed along to our relevant department, to help ensure something like this should not happen again.

I sincerely apologise for any frustration or disappointment caused.

Kind regards,

Chloe

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