Blacks - Newbury Bewertungen 

1'392
TrustScore 5 von 5

4.9

68-69 Northbrook Street, RG14 1AE Newbury, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

A huge thank you to Tanya at Blacks, Newbury for all your help with the expedition gear for my son Jack and me. Tanya took the time to go through our equipment list with us in advance and then s... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Great service and advice. My wife was looking for a new pair of trekking shoes and Zak was extremely helpful and patient, going through multiple options and providing lots of advice. Couldn’t have ask... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I’d been looking at some hiking boots for a while but needed an assistant to help, I’d previously been served by Ann so asked if she could help me select some suitable boots. Nothing was too much t... Mehr ansehen

Bewertet mit 1 von 5 Sternen

I bought a pair on walking shoes online and they were advertised as waterproof but these were seriously faulty after wearing just twice they leaked. tried to contact Blacks to discuss this this was i... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Geschäft für Outdoor-Kleidung und ‑Ausrüstung
  2. Aktivbekleidungsgeschäft
  3. Taschen- und Gepäckfachgeschäft
  4. Campingausrüster
  5. Laufsportgeschäft
  6. Schuhgeschäft

Über Blacks - Newbury

Vom Unternehmen geschrieben

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.

Contact us via Customer Care

Kontaktinformationen

  • 68-69 Northbrook Street, RG14 1AE, Newbury, Vereinigtes Königreich

  • 01630 416070

4.9

Hervorragend

TrustScore 5 von 5

1392 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

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So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.9

Alle Bewertungen

(1'392)

3'562 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Found what I was looking for quickly at…

Found what I was looking for quickly at a reasonable price and cashier Michael was really pleasant.

27. Februar 2025
Bewertung ohne vorherige Einladung
Blacks - Newbury-Logo

Antwort von Blacks - Newbury

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Blacks Customer Care Team

Bewertet mit 4 von 5 Sternen

Had a very good experience…

Had a very good experience today..Michael was extremely helpful in finding the right shoe and fit etc...

22. Februar 2025
Bewertung ohne vorherige Einladung
Blacks - Newbury-Logo

Antwort von Blacks - Newbury

Hi,

Thanks for taking the time to leave us feedback. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Blacks Customer Care Team

Bewertet mit 5 von 5 Sternen

Had what I needed at a good price

Had what I needed at a good price, looked after me well.

27. Februar 2025
Bewertung ohne vorherige Einladung
Blacks - Newbury-Logo

Antwort von Blacks - Newbury

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Blacks Customer Care Team

Bewertet mit 5 von 5 Sternen

We have just purchased some walking…

We have just purchased some walking clothing and boots and Ann & Emma at Blacks in Newbury were so very very helpful, thank you guys.

27. Februar 2025
Bewertung ohne vorherige Einladung
Blacks - Newbury-Logo

Antwort von Blacks - Newbury

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Blacks Customer Care Team

Bewertet mit 5 von 5 Sternen

Great help by Ann yesterday

Great help by Ann yesterday. I didn't know that Blacks gave discount to National Trust members. She made sure that I got the discount that I was entitled to.

25. Februar 2025
Bewertung ohne vorherige Einladung
Blacks - Newbury-Logo

Antwort von Blacks - Newbury

Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.

Thanks for shopping with us.

Kind Regards
Blacks Customer Care Team

Bewertet mit 5 von 5 Sternen

Went in to buy a pair of walking…

Went in to buy a pair of walking trousers. Michael and Tanya were so patient and helpful. With their advice, and no pressure we ended up buying the trousers we wanted plus a pair each of thermal walking trousers, a warm top each, a napsack and some walking boot bags. We obviously spent more than planned but came out feeling really good about it all. Thanks guys

24. Februar 2025
Bewertung ohne vorherige Einladung
Blacks - Newbury-Logo

Antwort von Blacks - Newbury

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Blacks Customer Care Team

Bewertet mit 5 von 5 Sternen

Great shopping experience.

Greeted as soon as I walked into the store by two female staff members which were super friendly and made me feel welcomed.

The main reason for my visit today was for a new waterproof coat suitable for all year round. I walked up to the till point and a younger female staff member opned the fitting room door for me so I could try a few items on.

I ended up purchasing the perfect coat that met all of my needs and matched with a great price. Ann was extremely helpful on tills. She gave me all the information I needed in regards to my new coat and the aftercare of washing ect. Overall super friendly team and such a great store! I will definitely be a returning customer.

24. Februar 2025
Bewertung ohne vorherige Einladung
Blacks - Newbury-Logo

Antwort von Blacks - Newbury

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Blacks Customer Care Team

Bewertet mit 5 von 5 Sternen

Always a good experience in Blacks

Always a good experience in Blacks. Staff are friendly and helpful. This time I received an excellent service from Michael who helped me select a pair of trainer type boots. He was friendly, helpful and used initiative as he straddled very well my needs alongside those of another customer.

20. Februar 2025
Bewertung ohne vorherige Einladung
Blacks - Newbury-Logo

Antwort von Blacks - Newbury

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Blacks Customer Care Team

Bewertet mit 5 von 5 Sternen

Tanya was super helpful

Tanya was super helpful. She helped my daughter with her Dofe kit.

22. Februar 2025
Bewertung ohne vorherige Einladung
Blacks - Newbury-Logo

Antwort von Blacks - Newbury

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Blacks Customer Care Team

Bewertet mit 5 von 5 Sternen

Excellent service today when buying…

Excellent service today when buying hiking boots. Michael was very helpful and knowledgeable and polite.

22. Februar 2025
Bewertung ohne vorherige Einladung
Blacks - Newbury-Logo

Antwort von Blacks - Newbury

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Blacks Customer Care Team

Bewertet mit 5 von 5 Sternen

Incredible bargains

Got some incredible bargains at the sale in Newbury and Michael deserves a shout out for great service.

21. Februar 2025
Bewertung ohne vorherige Einladung
Blacks - Newbury-Logo

Antwort von Blacks - Newbury

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.

Kind regards,
Blacks Customer Care Team

Bewertet mit 5 von 5 Sternen

My wife and I were exceptionally well…

My wife and I were exceptionally well looked after when we kitted ourselves out for a hiking trip. Ann deserves a shout out!

14. Februar 2025
Bewertung ohne vorherige Einladung
Blacks - Newbury-Logo

Antwort von Blacks - Newbury

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.

Kind regards,
Blacks Customer Care Team

Bewertet mit 5 von 5 Sternen

Boot purchase with Zak

Bought a pair of boots. Not easy as need to fit orthotics. Luckily was helped by Zak who was very helpful and patient. Thank you Zak.

9. Februar 2025
Bewertung ohne vorherige Einladung
Blacks - Newbury-Logo

Antwort von Blacks - Newbury

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Blacks Customer Care Team

Bewertet mit 5 von 5 Sternen

Great experience

Shopped in store on 15.02.25
Served by young man named Zak. Extremely helpful and friendly. Couldn’t do enough for us. Helped my 13 year old find the right coat for an upcoming school trip to Iceland.
Thank you Zak!

15. Februar 2025
Bewertung ohne vorherige Einladung
Blacks - Newbury-Logo

Antwort von Blacks - Newbury

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Blacks Customer Care Team

Bewertet mit 5 von 5 Sternen

Amazing customer service

A few months ago I went into blacks to look for a new puffer coat during the sale, Finn was very helpful to me in finding one which suited my needs and that was still a good price under the sale. He knew exactly where to direct me and how to meet my needs.

29. Dezember 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Good range of gear and friendly staff

Jack was really helpful in my buying leather hiking boots (always tricky) and some good trainers.
He was well informed about his stock and was confident in suggesting which boots/trainers were best for me. All staff were cheerful and getting a DofE discount was a welcome bonus. Many Thanks!

15. Februar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Knowledgeable staff

Sam in Newbury was very helpful and knowledgeable when buying a new coat this morning. Husband also had the benefit for staff knowledge whilst buying new boots.

15. Februar 2025
Bewertung ohne vorherige Einladung

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