New to mountain biking and did so much research. I was able to compare bikes and fitment all right here on BikeExchange. I chose the Norco Charger A2 size small for its equipment, upgradability, and... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Excellent bicycle 10 speed linear shift simple , from walk speed to 35 mph 1 hand 1 control. simple . Excellent Cable disc brakes easy adjustments and calibration feel. aggressive road tires ,ha... Mehr ansehen
The bike on Bike Exchange was listed as “new, in box, with full warranty”. The actual bike was a previous rental bike from a shop in Florida. The only reason this is not one star is because the bike... Mehr ansehen
Unternehmen hat geantwortet
I looked for a particular bike on sale The only one available in my size was offered by bike exchange from a bike shop in Utah; they arranged the shipping I sent the money and the whole process was... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über BikeExchange
Vom Unternehmen geschrieben
At BikeExchange, we make it easy, safe, and smart to buy bikes online. As the leading global marketplace for bicycles, cycling gear, and accessories, we connect riders with thousands of trusted bike retailers and brands, all in one convenient online platform.
Since 2007, millions of cyclists—beginners and pros alike—have used BikeExchange to find the perfect bike. Whether you’re searching for a road bike, mountain bike, e-bike, gravel bike, or kids' bike, our intuitive search tools and detailed product listings help you compare models, prices, and sellers with ease.
Our mission is simple: to make buying a bike online as seamless as possible. With verified sellers, competitive pricing, expert guides, and secure checkout options, BikeExchange takes the guesswork out of purchasing a bike online. You’ll find top cycling brands like Specialized, Trek, Giant, Cannondale, Scott, and many more—ready to ship straight to your door or available for in-store pickup.
We offer a wide selection of new bikes online, buyer protection and trusted payment methods, fast delivery options, and transparent seller ratings and reviews.
Shopping for a bike has never been easier. Whether you’re upgrading your ride, buying your first bike, or just browsing, BikeExchange helps you do it all—quickly, confidently, and from anywhere.
Join the growing community of riders who trust BikeExchange to help them find and buy bikes online in 2025. Your perfect ride is just a few clicks away.Kontaktinformationen
829 Riverside Dr., 28801, Asheville, Vereinigte Staaten
- 949-344-2444
- info@bikeexchange.com
- www.bikeexchange.com
Shop the best deals on BikeExchange
4.2
Gut
151 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 45 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Wouldn’t recommend
Wouldn’t recommend. Slow shipping with no communication. Better experiences at other retails.
17. August 2025
Antwort von BikeExchange
Hey Brian, thank you for your recent order and candid feedback. After looking into your transaction, it appears that your order was delivered 11 days after your purchase, which does fall into our 3-10 business day shipping estimate that we advertise on our site. We always strive to have our sellers aim for the shorter end of that range, but sometimes delays occur, and for that we apologize.
Communication was perfect
Communication was perfect, speedy reply. They answered my questions perfectly. Concerned about a price of something. They handled it with precision. I would absolutely buy a bike from them if the opportunity arises
28. August 2025
Great price for a first E MTB
26. August 2025
Box came severely damaged
Box came severely damaged, rear tire is not holding air and the screw snapped off. Not happy with this purchase.
10. August 2025
Antwort von BikeExchange
We're truly sorry to hear about the condition your order arrived in and the issues you've experienced with the bike. This is certainly not the experience we want for our customers, and we understand your frustration.
We always encourage customers to reach out to us directly so we can resolve any problems as quickly as possible and we would have welcomed the opportunity to help you right away. That said, we're here now and ready to make things right.
Please contact our customer support team at info@bikeexchange.com, and we’ll work with you to address the damage and get this resolved as soon as possible.
Great customer service
Great customer service. When an online order would not process they were able to provide just the advice I needed.
19. August 2025
Great experience and quick shipping
Great experience and quick shipping! Bike came assembled and was just an overall smooth process.
11. August 2025
That's what she said
It was simple to order. Received it within a week and a half which was awesome. It was packaged great and easy to assemble. All around a banging experience boys. Thank you
4. August 2025
Follow up to my previous post: “still no bike”
Follow up to my previous situation. While I never did receive my new bike, Griffin at the Bike Exchange worked to make things right. Recognizing that most of the issue was the poor communication on the shipper’s (FedEx) part, he nonetheless offered several possible solutions including offering full refund of the purchase. While I missed out on key events this summer on my new bike, the apology was sincere and the solution was fair.
8. August 2025
Bewertung ohne vorherige Einladung
Easy and straightforward to complete.
10. August 2025
Batch Bike Urban model
Located this bike for 50% off compared to several other online retailers. It was received quickly with no damage, and assembly was quick. Saved me several hundred dollars. Would definitely consider using BikeExchange again. It would be great if they offered free shipping.
1. August 2025
Antwort von BikeExchange
Great to hear, thanks for the review! Enjoy your new ride!
Still waiting on the bike I ordered.
1. Juli 2025
Antwort von BikeExchange
Hey Ron, thank you for your purchase. It looks like your bike was shipped out on Wednesday, July 23rd. On Monday, July 28th, FedEx attempted to deliver your bike but you were not home to sign for your package. It appears they have attempted to deliver your bike every day this week and have not been able to reach you for a signature. Due to the high-value nature of our products, we require signatures on deliveries to avoid theft.
This review is the first we have heard of your displeasure with this order—if you would like further assistance with your purchase, I would encourage you to reach out to us directly at info@bikeexchange.com and we would be happy to help.
Excellent communication
Excellent communication. Transaction was seamless. Staff responded to my questions. Highly recommend Bike Exchange to any person shopping for a bike and a great deal
18. Juli 2025
Antwort von BikeExchange
Thanks for the positive feedback, we are glad to have been of assistance! Enjoy your new bike!
email from shop owner with video…
email from shop owner with video attachment thanking web shoppers made the experience more personal. Plus the bike is excellent!
24. Juli 2025
I spoke to a young man named Griffin
I spoke to a young man named Griffin, I told him that I was very hesitant in buying from Bike Exchange. Griffin did not get defensive, he took his time to assure me this was a legitimate company and he had worked there for some time. The only reason I bought was because of Griffin. You have an exceptional employee in him. Thank you, Steven J. Fort Worth, Texas.
22. Juli 2025
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.