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BikeExchange Bewertungen 

149
•
TrustScore 4 von 5

4.1

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

New to mountain biking and did so much research. I was able to compare bikes and fitment all right here on BikeExchange. I chose the Norco Charger A2 size small for its equipment, upgradability, and... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Excellent bicycle 10 speed linear shift simple , from walk speed to 35 mph 1 hand 1 control. simple . Excellent Cable disc brakes easy adjustments and calibration feel. aggressive road tires ,ha... Mehr ansehen

Bewertet mit 2 von 5 Sternen

The bike on Bike Exchange was listed as “new, in box, with full warranty”. The actual bike was a previous rental bike from a shop in Florida. The only reason this is not one star is because the bike... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

My bike purchase through BikeExchange couldn’t have been any easier. Brendon led me through the purchase and payment processes. Thanks!

Unternehmensdetails

  1. Fahrrad-Großhändler
  2. auch in
  3. Fahrradgeschäft

Über BikeExchange

Vom Unternehmen geschrieben

At BikeExchange, we make it easy, safe, and smart to buy bikes online. As the leading global marketplace for bicycles, cycling gear, and accessories, we connect riders with thousands of trusted bike retailers and brands, all in one convenient online platform.

Since 2007, millions of cyclists—beginners and pros alike—have used BikeExchange to find the perfect bike. Whether you’re searching for a road bike, mountain bike, e-bike, gravel bike, or kids' bike, our intuitive search tools and detailed product listings help you compare models, prices, and sellers with ease.

Our mission is simple: to make buying a bike online as seamless as possible. With verified sellers, competitive pricing, expert guides, and secure checkout options, BikeExchange takes the guesswork out of purchasing a bike online. You’ll find top cycling brands like Specialized, Trek, Giant, Cannondale, Scott, and many more—ready to ship straight to your door or available for in-store pickup.

We offer a wide selection of new bikes online, buyer protection and trusted payment methods, fast delivery options, and transparent seller ratings and reviews.

Shopping for a bike has never been easier. Whether you’re upgrading your ride, buying your first bike, or just browsing, BikeExchange helps you do it all—quickly, confidently, and from anywhere.

Join the growing community of riders who trust BikeExchange to help them find and buy bikes online in 2025. Your perfect ride is just a few clicks away.

Kontaktinformationen

Shop the best deals on BikeExchange

Pick up your next bike today.

4.1

Gut

TrustScore 4 von 5

149 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 47 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.1

Alle Bewertungen

(149)

93 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

out of stock

You state every bike one your website is in stock. You don't have any stock. You send the purchase to a company in Florida, in my case, that hasn't had that bike in stock in a long time. I will never purchase from your site again. I have told all my biking friends about this experiance with your company so they don't need to go through what I did.

18. Oktober 2026
Bewertet mit 2 von 5 Sternen

Product Not As Listed On BE

The bike on Bike Exchange was listed as “new, in box, with full warranty”. The actual bike was a previous rental bike from a shop in Florida. The only reason this is not one star is because the bike shop was very professional and understanding, and the whole cancellation went smooth.

16. Oktober 2026
BikeExchange-Logo

Antwort von BikeExchange

We sincerely apologize for the inconvenience. Unfortunately, this bike should not have been listed on the BikeExchange marketplace. We instruct all sellers to list only brand-new bikes, but this bike was incorrectly categorized as new.

As an online marketplace, BikeExchange syncs inventory and publishes listings on behalf of independent bike shops nationwide. We’re glad the discrepancy in the bike’s condition was identified and that we were able to issue a refund.

We hope this experience doesn’t discourage you from shopping with BikeExchange in the future. If there’s anything we can do to assist with a future purchase, we’d be happy to help!

Bewertet mit 3 von 5 Sternen

Ghost stock issues

Unfortunately, both, BikeExchange and the bike shop showed a bike as available and it took several days to come and say it was no longer available.

9. Oktober 2026
BikeExchange-Logo

Antwort von BikeExchange

We sincerely apologize for the inconvenience. At BikeExchange, we do our best to monitor and maintain the most accurate inventory possible. However, occasionally, there is a discrepancy in the sellers inventory which gets reflected on our end.

We’re very sorry that the bike you were interested in was unavailable. As soon as we became aware of the issue, we processed a refund for your purchase.

Thank you for your understanding. Please don’t hesitate to reach out if there’s anything else we can help you with in the future!

Bewertet mit 5 von 5 Sternen

Fast delivery

Fast delivery, bike was as described

25. September 2026
BikeExchange-Logo

Antwort von BikeExchange

Happy to hear it! Enjoy the new bike!

Bewertet mit 5 von 5 Sternen

Stellar service …

I looked for a particular bike on sale The only one available in my size was offered by bike exchange from a bike shop in Utah; they arranged the shipping I sent the money and the whole process was seamless and excellent; the bike arrived today. It took me exactly 7 days from the order to the arrival and pick up of the bike.

23. September 2026
BikeExchange-Logo

Antwort von BikeExchange

Yay! We're glad we could make it happen for you. Enjoy the new bike!

Bewertet mit 5 von 5 Sternen

1st bike in about 40 years

New to mountain biking and did so much research. I was able to compare bikes and fitment all right here on BikeExchange. I chose the Norco Charger A2 size small for its equipment, upgradability, and price. My bike came from Ski Valley Bike, Board, Ski and Skate.
Luckily they repackaged it very well with extra cardboard wrapped and taped to protect my investment. Because someone at UPS on the other hand could care less. I only had one good scrape on the end of a crank arm. Not a bid deal because that gonna happen while riding. Minor assembly was required and I am riding now. Thank you BikeExchange for making this possible.

21. September 2026
BikeExchange-Logo

Antwort von BikeExchange

Welcome to mountain biking! We have a feeling you'll love it!

Bewertet mit 5 von 5 Sternen

Fast shipping

Fast shipping! Bike looks great.

18. September 2026
BikeExchange-Logo

Antwort von BikeExchange

Love a good looking bike. Enjoy!

Bewertet mit 5 von 5 Sternen

GREAT EXPERIENCE

Had exactly what I wanted and super fast delivery!!! Customer service is speedy also!!!

17. September 2026
BikeExchange-Logo

Antwort von BikeExchange

Happy we had what you were looking for!

Bewertet mit 5 von 5 Sternen

Nice

Nice, I like it, good job 👍👍👍

19. September 2026
Bewertung ohne vorherige Einladung
BikeExchange-Logo

Antwort von BikeExchange

Yay!!!

Bewertet mit 5 von 5 Sternen

Didn’t receive bike for eight days…

Didn’t receive bike for eight days after placing order, but I understand because it was the Labor Day weekend. Bike was exactly what I ordered and is a very nice bike. Very happy with the transaction.

8. September 2026
BikeExchange-Logo

Antwort von BikeExchange

We're sorry for the delay in shipping due to the holiday weekend but we're very happy to hear everything else was exactly what you expected. Thank you and enjoy the bike!

Bewertet mit 5 von 5 Sternen

Very detailed and informative....thank you

Very cool to work with...great follow up...answered all questions...great price...and it's great I can go to the location and pick up the bike...thank you again 😀

14. September 2026
BikeExchange-Logo

Antwort von BikeExchange

You're very cool to work with! Thanks for the order and enjoy the new bike!

Bewertet mit 5 von 5 Sternen

Great Experience, 5/5 Stars!

Brendon at Bike Exchange was a huge help. Super responsive and gave me some helpful advice about sizing.

10. September 2026
Bewertung ohne vorherige Einladung
BikeExchange-Logo

Antwort von BikeExchange

Hi! Brendon here! Always happy to help and I hope you're enjoying the bike. Thanks for the positive review!

Bewertet mit 1 von 5 Sternen

Buyer beware

Buyer beware! This company does not actually have the bike. They are basically a middleman. I was looking for a specific bike and found two suppliers. I went ahead and purchased the bike through bike exchange. A few days later, I was notified that the bike was no longer available. Unfortunately, at this point, my other option was now gone as well. So now I am just out of luck. So just be aware bike exchange does not really control the stock. It may not have the up-to-date information on availability. In many cases, this may not be an issue, but if you’re purchasing something that is low on availability, you could end up losing out. Better off buying directly from a retailer that is selling the product that you are looking for.

4. September 2026
BikeExchange-Logo

Antwort von BikeExchange

We’re sorry that your order was cancelled and refunded, and we understand how frustrating it must have been to miss out on the bike you were looking for.

BikeExchange is an online marketplace that connects customers with independent bike shops nationwide. Our service gives retailers an opportunity to expand their online presence without having to manage a full e-commerce store.

We integrate our online inventory with each seller’s point-of-sale system and do our best to keep inventory levels as accurate and up to date as possible. However, inventory synchronization occurs once a day, so occasionally a bike may sell in a store before that sale is reflected online. While this is rare, when it does happen, we work to notify the customer as soon as we become aware of the issue.

We’re sorry that this happened with the particular bike you wanted. We hope you’ll continue checking back, as new sellers are always joining BikeExchange and new bikes and deals are added regularly.

Bewertet mit 5 von 5 Sternen

Great experence

No hassle, good price, shipping costs minimal. Exact bike I was looking for.

4. September 2026
BikeExchange-Logo

Antwort von BikeExchange

We love to hear it! Thank you for your order!

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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