Bensons For Beds - Swansea707 Bewertungen 

305
TrustScore 5 von 5

4.9

Unit 6 West Swansea Retail Park, Cadle, SA5 4BA Swansea, West Glamorgan, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Sales girl at Fforestfach branch not at all pushy unlike other bed outlets we have been to. She was extremely up to date and clued up on the various products in store and was able to answer all our qu... Mehr ansehen

Bewertet mit 5 von 5 Sternen

The senior Sales Assistant Bethan was absolutely 💯 brilliant with helping us to choose our mattress to suite our needs very knowledgeable no pressure explained everything clearly took her time and... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Rang the store to check they had the products we wanted. Spoke with Bethan - who confirmed we had previously shopped with Bensons for beds in Shrewsbury - confirming the products & sizes we had before... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

The shop assistant was very friendly and helpful, but the shop was very cold, which made the shopping experience more uncomfortable than necessary. When I questioned the cold, I was told that the heat... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Schlafzimmermöbelgeschäft
  2. Bettenfachgeschäft
  3. Fachgeschäft für Bettwaren
  4. Matratzengeschäft

Über Bensons For Beds - Swansea707

Vom Unternehmen geschrieben

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Kontaktinformationen

  • Unit 6 West Swansea Retail Park, Cadle, SA5 4BA, Swansea, West Glamorgan, Vereinigtes Königreich

  • 1792796305

4.9

Hervorragend

TrustScore 5 von 5

305 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.9

Alle Bewertungen

(305)

25'888 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 4 von 5 Sternen

Lovely staff, but too cold for a comfortable experience

The shop assistant was very friendly and helpful, but the shop was very cold, which made the shopping experience more uncomfortable than necessary. When I questioned the cold, I was told that the heating was not working, and hadn’t worked for some time, which is crazy. You need to sort out the heating in the Fforestfach store. It was freezing.

7. Januar 2026
Bensons For Beds - Swansea707-Logo

Antwort von Bensons For Beds - Swansea707

We’re so glad to hear our team was friendly and helpful during your visit – that’s what we aim for! We’re truly sorry the store temperature made your experience uncomfortable and appreciate you bringing this to our attention. Your feedback is important, and we’ll make sure it’s passed on to the relevant team. Thank you for your positive review - Lauryn at Customer Care 💜

Bewertet mit 5 von 5 Sternen

The staff in store were extremely…

The staff in store were extremely helpful and guided us to the best choice we could make

9. Januar 2026
Bensons For Beds - Swansea707-Logo

Antwort von Bensons For Beds - Swansea707

We’re delighted to hear our in-store team provided such helpful guidance and supported you in making the best choice. Thank you for your positive review – Lauryn at Customer Care 💜

Bewertet mit 5 von 5 Sternen

They were very helpful

They were very helpful, listened to what we wanted, and patient with us as we tried out the beds.

30. Dezember 2025
Bensons For Beds - Swansea707-Logo

Antwort von Bensons For Beds - Swansea707

We're happy to hear that our team was helpful and patient while assisting you in finding the perfect bed. Thank you for your positive feedback!

Stewart - Team Bensons

Bewertet mit 5 von 5 Sternen

Staff were attentive without being…

Staff were attentive without being pushy and very knowledgeable in regard to the products. manufactures and sale offers. In all a very good experience.

30. Dezember 2025
Bensons For Beds - Swansea707-Logo

Antwort von Bensons For Beds - Swansea707

We're happy to hear that our staff provided you with a very good experience through their attentiveness and product knowledge! Thank you for your positive feedback,
Megan at Customer Care

Bewertet mit 5 von 5 Sternen

Lauren the sales assistant was…

Lauren the sales assistant was absolutely brilliant.

31. Dezember 2025
Bensons For Beds - Swansea707-Logo

Antwort von Bensons For Beds - Swansea707

We appreciate your kind words. We are so glad to hear that our sales assistant was brilliant and provided excellent service. Thank you for your positive review – Lauryn at Customer Care 💜

Bewertet mit 5 von 5 Sternen

Swansea store experience

Really nice experience at the store in Swansea. All the staff are really friendly and helpful. Was our first time purchasing a mattress, so Sarah’s insight and knowledge of the products was really useful in knowing what was right for us. We wouldn’t hesitate to recommend this store and would certainly use it to buy from in future.

27. Dezember 2025
Bensons For Beds - Swansea707-Logo

Antwort von Bensons For Beds - Swansea707

We're happy to hear that you had a positive experience at our Swansea store. It's great to know that our staff was friendly and helpful, and that their insight was useful in helping you choose the right mattress. We appreciate your recommendation. Thank you for your positive review – Lauryn at Customer Care 💜

Bewertet mit 5 von 5 Sternen

The quality of our large sliding door…

The quality of our large sliding door wardrobe is excellent. We had to wait 3 months for delivery but it came exactly when arranged and the delivery men were more than helpful

12. Dezember 2025
Bewertung ohne vorherige Einladung
Bensons For Beds - Swansea707-Logo

Antwort von Bensons For Beds - Swansea707

We're happy to hear that you find the sliding door wardrobe excellent. We appreciate your patience regarding the delivery and are glad the delivery team was helpful. Thanks for your feedback.

Bewertet mit 5 von 5 Sternen

I am struggling to write any negative…

I am struggling to write any negative comments, all involved were great. Our bed is fab.

7. Dezember 2025
Bewertung ohne vorherige Einladung
Bensons For Beds - Swansea707-Logo

Antwort von Bensons For Beds - Swansea707

We’re delighted to hear everything went so smoothly and that you’re loving your new bed! It’s wonderful to know the entire team made the experience hassle-free. 💜 Thank you for your positive review Vivian – Lauryn at Customer Care

Bewertet mit 5 von 5 Sternen

Mattress

Very useful information by sales assistant helped guide our choice

4. Dezember 2025
Bensons For Beds - Swansea707-Logo

Antwort von Bensons For Beds - Swansea707

Thank you so much for your great review! You deserve nothing less than a great night’s sleep! Thank you, Stewart - Team Bensons

Bewertet mit 5 von 5 Sternen

Amazing store and staff

I walked into the store was greeted had a little browse before Sarah asked me if she could assist me in anyway. I told her what I was looking for, that I had seen a bed I liked online, the Herrington ottoman bed. She explained that it wasn't on show in the store but she did have one very similar too see.

Sarah took her time explaining and answering my questions. She made it very easy for me to make my decision to purchase the bed. No pushy sales pitches. I purchased the bed, decided for my piece of mind to pay for the assembly and the extra 5 year warranty.

In my mind I was expecting to wait 8 weeks plus for delivery, but to my elation it was for the following week, unfortunately I would be available so after offering a couple more dates we settled on one. The free care pack and mattress protector where a bonus and I mustn't forget Blue Light Discount even on promotional items.

Sarah is an asset to Bensons for beds and so was Bethan who was also working in the Swansea west store.
I was was recommended Bensons for beds after searching on line for a specific bed, ottoman with a fitted floor so my stored items are off the carpet, I also didn't want too high a headboard. I would most definitely recommend this store to others. My purchase was a 'dream' everything explained to me, even the time frame for cancelling, any changes I may need to do through to the day of delivery.

Thank you ladies.

28. November 2025
Bewertung ohne vorherige Einladung
Bensons For Beds - Swansea707-Logo

Antwort von Bensons For Beds - Swansea707

We're happy to hear that you had such a positive experience in our store. We appreciate your kind words about the service you received and are so glad that you are pleased with your purchase. Thank you for recommending us!

Bewertet mit 5 von 5 Sternen

It has been really good thank you from…

It has been really good thank you from ordering all the way to delivery

13. November 2025
Bewertung ohne vorherige Einladung
Bensons For Beds - Swansea707-Logo

Antwort von Bensons For Beds - Swansea707

We're happy to hear that your experience, from the moment you placed your order to the delivery, was a positive one. Thank you,
Megan at Customer Care

Bewertet mit 5 von 5 Sternen
Bensons For Beds - Swansea707-Logo

Antwort von Bensons For Beds - Swansea707

Thank you for your lovely feedback! We’re so pleased to hear our team was friendly, helpful, and polite – that’s exactly the experience we aim to provide. 💜
Thank you for your positive review Nigel – Lauryn at Customer Care

Bewertet mit 5 von 5 Sternen

Highly Recommend, great service and excellent prices

The staff at the store were excellent, really helpful with what I was looking for and I had a great price for the mattress I eventually bought, I couldn't be happier with the service provided, even down to the courier who delivered the mattress to me, highly recommend visiting the store or even just purchasing from the company

14. Oktober 2025
Bensons For Beds - Swansea707-Logo

Antwort von Bensons For Beds - Swansea707

We're happy to hear that the staff were excellent and helpful in finding what you were looking for. It's also great to know that you were happy with the price and service, even down to the courier. We appreciate your recommendation,
Megan at Customer Care

Bewertet mit 5 von 5 Sternen

I was greated by a cheerful smiling…

I was greated by a cheerful smiling lady which made me enjoy my shopping around the easier, and the lady answered all my questions and introduced herself to me ,her is Bethan

27. Oktober 2025
Bensons For Beds - Swansea707-Logo

Antwort von Bensons For Beds - Swansea707

We're happy to hear that a team member's positive attitude enhanced your shopping experience. We appreciate you mentioning their helpfulness and are grateful for your positive feedback,

Megan at Customer Care!

Bewertet mit 5 von 5 Sternen

Great product and fantastic staff

Our experience was fantastic, not only does the price come in lower than other competitors, the discount was great. Delivery was based around our availability as was the assembly of our TV bed. The assistant was outstanding, extremely friendly, very knowledgeable and worked hard to give us as much discount as possible and we thoroughly enjoyed the experience. We don't give praise unless praised is warranted and on this occasion all boxes were ticked. We would definitely recommend Bensons For Beds.

Thank you Bethan

Mr & Mrs Pryce

14. Oktober 2025
Bensons For Beds - Swansea707-Logo

Antwort von Bensons For Beds - Swansea707

We're happy to hear that you had a fantastic experience with us! It's great to know that you found our prices competitive and that you were pleased with the delivery and assembly service. We appreciate your kind words regarding our assistant's friendliness and knowledge. Thank you for recommending us,
Megan at Customer Care

Bewertet mit 5 von 5 Sternen

Not an “experience” it was a “delivery”

I still find it head-banging that having something delivered is somehow an “experience” on a par with going on a safari or riding a zip-wire. A delivery is either on time and undamaged or it isn’t - good or bad. My delivery was good. If the question is performance monitoring of staff on the cheap, then the guys who made the delivery were excellent and deserve a raise. They were personable, polite, called ahead, took off their shoes and put the mattress exactly where I wanted it. Thanks.

13. Oktober 2025
Bensons For Beds - Swansea707-Logo

Antwort von Bensons For Beds - Swansea707

Thanks for the shoutout! We totally agree—delivery should just be smooth and simple. We’re thrilled our team got it right, showing up on time, polite, and even taking their shoes off! We’ll definitely pass on your praise (and maybe suggest that raise!). Thanks for choosing us and making delivery feel like a win, Megan at Customer Care⭐

Bewertet mit 5 von 5 Sternen

Staff were really helpfull as was the…

Staff were really helpfull as was the delivery drivers, couldnt do enough to help, would always order from here

14. Juli 2025
Bensons For Beds - Swansea707-Logo

Antwort von Bensons For Beds - Swansea707

Thank you for your lovely feedback! We’re so glad our staff and delivery team went above and beyond to help. We look forward to seeing you again, Megan at Customer Care⭐

Bewertet mit 5 von 5 Sternen

The assistant was very helpful and…

The assistant was very helpful and knowledgeable. There was no pressure to buy and I was left to make my own decisions. I was very pleased with the service I got.

28. September 2025
Bensons For Beds - Swansea707-Logo

Antwort von Bensons For Beds - Swansea707

Thank you! We really appreciate your kind feedback. It’s great to hear our assistant was helpful and knowledgeable, and that you felt free to make the decision in your own time. That’s exactly how it should be!
Take care,
Megan at Customer Care✨

Bewertet mit 5 von 5 Sternen

A great experience in store

A great experience in store. I felt happier seeing the bed I was looking at ordering in person, rather than online. Ailsa and her colleague were extremely friendly and helpful and Ailsa placed the order for me, ensuring I had the delivery date I chose and checking everything was in order, a great advantage to purchasing in store. Would highly recommend!

24. September 2025
Bewertung ohne vorherige Einladung
Bensons For Beds - Swansea707-Logo

Antwort von Bensons For Beds - Swansea707

Thank you for your lovely feedback—I’m so happy Ailsa and the team made your visit a great experience! Take care, Megan at Customer Care.

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr