Very happy with the overall service of Bensons for Beds. Our sales advisor Nathan in the Kidderminster branch was absolutely brilliant with his advise and knowledge and we did not feel harassed o... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechselnUnit G1 Crossley Retail Park, Carpet Traders Way, DY11 6DY Kidderminster, Worcester, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
We got a great deal purchasing a showroom mattress that was exactly what we were looking for. Well wrapped for collection. The staff were supposed to help me load the mattress (it was collection on... Mehr ansehen
Tom our sales rep went above and beyond to get us what we needed and listened to us and helped us choose the right bed and mattress he was so good
Unternehmen hat geantwortet
Salesman was very helpful and a quick sale. Regular updates on delivery and reminder of delivery date. Tracking available showing location of lorry and number of your drop off out of total number... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Bensons For Beds - Kidderminster373
Vom Unternehmen geschrieben
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktinformationen
Unit G1 Crossley Retail Park, Carpet Traders Way, DY11 6DY, Kidderminster, Worcester, Vereinigtes Königreich
- 1562747833
4.9
Hervorragend
282 Bewertungen
Bittet Kunden um Bewertungen
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Das haben sich andere Leute angesehen
Helpful salesman nothing to much trouble
7. November 2023
Melvyn from Kidderminster store was…
Melvyn from Kidderminster store was extremely helpful and very friendly
10. November 2023
Instore experience was great
Instore experience was great. Helpful and not pushy staff, despite ordering at close of business. Let’s see if they deliver on time?
19. Oktober 2023
Excellent customer service
Excellent customer service. I knew which mattress I wanted, Tom answered a couple of questions but did not attempt to upsell.
18. Oktober 2023
Helpful knowledgeable staff
Helpful knowledgeable staff, no pressure sales person. Everything explained clearly regarding the beds, mattress, delivery, guarantee etc.
24. September 2023
Good service and a bargain of a bed.
18. September 2023
A really helpful staff
A really helpful staff who gave us clear helpful information.
14. September 2023
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
The gentleman let me browse without…
The gentleman let me browse without being intrusive and was there when I needed his advise and opinion on the mattress that I purchased
2. September 2023
Antwort von Bensons For Beds - Kidderminster373
Thank you so much for taking the time to leave us some positive comments. -Team Bensons
Antwort von Bensons For Beds - Kidderminster373
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. -Team Bensons
Good choice of mattresses Mel was…
Good choice of mattresses Mel was helpful knowledgeable with a pleasant attitude.
29. August 2023
Antwort von Bensons For Beds - Kidderminster373
Thank you so much for your great review! You deserve nothing less than great customer service! - Team Bensons
Mel was incredibly helpful
Mel was incredibly helpful. Not at all pushy everything was sorted for us in a friendly professional way. I would certainly recommend this shop in the basis of my experience.
27. August 2023
Antwort von Bensons For Beds - Kidderminster373
Thank you for your 5* review! -Team Bensons
Very helpful sales person
Very helpful sales person. Arranged delivery with courier as I bought a display item.
27. August 2023
Antwort von Bensons For Beds - Kidderminster373
We really appreciate the time taken to leave this feedback for us. -Team Bensons
Great all round service
Melvyn at Kidderminster branch helped us with selecting the right bed and we went back to him to purchase our wardrobe. There was a problem with the size of the one-piece bed headboard on delivery day (unable to get round the stair well corner in our house). The delivery guys and central customer service sorted it straightaway and, ultimately, Melvyn organised replacement. This made it all a non-stressful time and things rectified straightaway. Needless to say, we had an amazing first night’s sleep on our new bed and look forward to new style headboard and then wardrobe in coming weeks.
22. August 2023
Antwort von Bensons For Beds - Kidderminster373
Thank you so much for your great review, Sarah! You deserve nothing less than great customer service! I will pass this back to the store so that Melvyn can be given the credit he deserves. - Team Bensons
Lovely staff
Tom was the colleague that helped me and my partner, he had so much patience and care. He was very personable and friendly, we had a lovely experience and are extremely happy with our purchases
18. August 2023
Antwort von Bensons For Beds - Kidderminster373
This is wonderful to hear! We're happy to hear Tom was so helpful. -Team Bensons
Friendly staff who were very helpful
11. August 2023
Antwort von Bensons For Beds - Kidderminster373
Hello Denise,
Thank you for your feedback! We really appreciate the time taken to leave us this review. - Team Bensons
Friendly informative knowledgeable…
Friendly informative knowledgeable staff
Very attentive on our requirements with great advice and willing to find ways to offer extra value
9. August 2023
Antwort von Bensons For Beds - Kidderminster373
Hello Walker,
What a lovely review! This is exactly the service we strive to give to our customers, I will pass this back to the store so that they can be aware of what an amazing job they are doing. - Team Bensons
Excellent service
Friendly knowledgeable staff, not in your face when you first arrive in store. Listened to what we said and gave sound advice. Not pressurised into buying which we appreciated
5. August 2023
Antwort von Bensons For Beds - Kidderminster373
Hello Stuart
What a lovely review! This is exactly the service we strive to give to our customers, I will pass this back to the store so that they can be aware of what an amazing job they are doing. - Team Bensons
Nathan was very helpful and was not…
Nathan was very helpful and was not pushy sales man in the kidderminster branch. good range of beds to try
6. August 2023
Antwort von Bensons For Beds - Kidderminster373
Hello Mr Brown.
Thank you so much for taking the time to leave us some lovely feedback. Easy and stress-free is exactly how ordering a new bed should be - Team Bensons
Fantastic salesman.
The salesman made our experience great. Mel at Kidderminster was exceptional in his service to us. Nothing was too much trouble even entertaining our young grandson. He answered all our queries and guided us through a seemless experience. He is a credit to Bensons for Beds.
1. August 2023
Antwort von Bensons For Beds - Kidderminster373
Hello Bob,
Thank you so much for your great review! You deserve nothing less than great customer service! I will pass this back to the store so that Mel can be given the credit he deserves. - Team Bensons
Whole process of buying a new Mattress…
Whole process of buying a new Mattress was made easy by Assistant Thomas
Very helpful
31. Juli 2023
Antwort von Bensons For Beds - Kidderminster373
Hello Franny,
This is a fantastic review! Thank you so much for taking the time to leave us some lovely feedback. Easy and stress-free is exactly how ordering a new bed should be - Team Bensons
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