SUPERB…Ordered a bath and the wrong one turned up but Kelly from Bathroom city customer services had the correct bath to us by 8.50 am the NEXT day and incorrect bath collected at the same time . Ca... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I purchased an item from Bathroom City and the wrong item was sent. I contacted customer services and explained the situation. Kelly T the customer services manager contacted me to determine the issu... Mehr ansehen
Unternehmen hat geantwortet
After having a melt down loosing a set of shower screen brackets I contacted Bathroom City who have been amazing, due to time scales I placed an online order for a whole screen with brackets just inca... Mehr ansehen
Unternehmen hat geantwortet
Purchased reduced height pivot door snd side panel arrived timely and a perfect fit. Also customer service support from Andy was great, thank you
Unternehmen hat geantwortet
Unternehmensdetails
Über Bathroom City
Vom Unternehmen geschrieben
About Established in 1986, Bathroom City brings extensive knowledge to the bathroom market as the UK's leading superstore retailer and manufacturer. We source the best bathroom furniture and offer it at competitive prices. Shop online or visit our Birmingham Bathroom Showroom to explore our fantastic range of products. We also provide a fast, efficient, and free delivery service across mainland UK, for all orders above £499.
Complete Bathroom SetsWe have everything for a splendid bathroom. You can shop our wide range of Bathroom Suites, Bathroom Furniture, Vanity Units, Baths, Shower Enclosures, Showers, Toilets, Basins, Taps, Bathroom Accessories, and Radiators for bathrooms of all sizes and budgets.
Luxury Bathroom Showroom & Shower CentreVisit our large showroom in Birmingham It is definitely worth the visit with over 2 thousand items on display dozens of room sets and probably the largest dedicated shower center in the midlands with over 50 enclosures on display.
Open 7 days a week -
Mon - Friday 9 am - 5:30pm
Saturday 9 am - 5 pm
Sunday 10 am - 4 pm. Best Products from Top UK Bathroom Brands
We offer the best products from top UK bathroom brands: Imperial Bathrooms, Jaquar, Matki, Burlington Bathrooms, and more. Our exclusive in-house brands, like Oliver, Grove, Ashford, Jivana, and many others, provide you with even more options.
Luxury Designer Furniture At Affordable PricesAt Bathroom City, we offer highly competitive prices on all our bathroom furniture collections. We pride ourselves on cutting out the middleman and delivering quality goods directly from the factory to you. This allows us to provide the very best products at Discounted prices online, so you can save money on creating your dream bathroom.
Flexible Bathroom FinanceYou can shop securely with us using 0% PayPal Interest-Free Credit For orders over £99. We also offer payments through all major credit cards and accept VISA, MasterCard, and PayPal. These payment options give you the flexibility and convenience to spread the cost of buying a new bathroom.
Timely Delivery and StorageWe have a 70000 square-foot warehouse facility which enables us to store your order until you're ready to install and we will then promptly deliver to your door on a dedicated day.
Bathroomcity.co.uk - Showrooms and Factory Outlet
Vom Unternehmen geschrieben
- We at Bathroomcity.co.uk are committed to providing the best products at the lowest prices.
- Having been established in 1986, we have built our company on providing the best manufactured goods at the lowest prices. We cut out the middle man and provide customers with their products direct from factory, in turn then able to provide the very best prices online. We have a huge warehouse where we are able to stock thousands of products, which enables us to get more products faster to you, our customers.
Kontaktinformationen
15 Seeleys Road, B11 2LQ, Birmingham, Vereinigtes Königreich
- 01217530700
- customerservices@bathroomcity.co.uk
- www.bathroomcity.co.uk
4.6
Hervorragend
2300 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Excellent service
Excellent service , helped with my enquiry folllowed up and resolved order with no fuss
4. März 2026
Antwort von Bathroom City
We’re delighted to hear that you were happy with our service and that your enquiry was handled quickly and smoothly.
Providing helpful support and resolving issues without any fuss is exactly what we aim for, so it’s great to know we delivered on that for you.
Kind Regards
Bathroom City
Antwort von Bathroom City
Thank you so much for your 5-star review! We're thrilled you found exactly what you were looking for at a great price. We truly appreciate your support and look forward to serving you again
Kind Regards
Bathroom City
great customer service.
great customer service.
Slight issue with the product ordered which was quickly resolved by Kelly. Good communications - pleasure to deal with
18. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Bathroom City
We’re delighted to hear that you were pleased with our customer service. While we’re sorry there was a slight issue with your order, we’re glad Kelly was able to resolve it quickly and keep you well informed throughout.
Kind Regards
Bathroom City
Friendly team and excellent service
After looking online and not finding quite the right combination I rang them.
They were very friendly and helpful, sorted what needed changing and gave me a quote which was good.
I then went to the showroom in Tylesly to take a look at the bathroom furniture, a bit of a drive but worth it, huge showroom. Jimmy who I’d spoken to on the phone sorted a couple of further changes in sink and WC before a final quote which I was happy to pay, they are now holding my order for me, until ready to be fitted before sending out free of charge.
2. März 2026
Antwort von Bathroom City
We’re really pleased to hear that you found our team friendly and helpful from the very first call. It’s great to know Jimmy was able to make those additional changes to your sink and WC and ensure everything was just right before finalising your quote.
We’re also glad you felt the trip to our Tyseley showroom was worthwhile — we love giving customers the chance to see the quality and range in person.
Thank you for placing your order with us. We’re happy to hold it until you’re ready for fitting and look forward to getting everything delivered to you free of charge at the right time.
Kind Regards
Bathroom City
Easy usable website
Easy to chose and all required items can up without having to search for them separately.
2. März 2026
Antwort von Bathroom City
We’re really glad to hear that you found it easy to choose what you needed and that all the required items were available without having to search separately. That’s exactly the kind of convenient experience we aim to provide.
If there’s anything we can do to make your next visit a 5-star one, we’d love to hear your feedback. We truly appreciate your support and hope to serve you again soon
Kind Regards
Bathroom City
Excellent knowledge ,customer service…
Excellent knowledge ,customer service and delivery.
24. Februar 2026
Antwort von Bathroom City
Thank you so much for your kind words. We’re thrilled to hear you had an excellent experience with our knowledge, customer service, and delivery. Your 5-star review means a lot to us, and we look forward to serving you again
Kind Regards
Bathroom City
Excellent service and quality products
Excellent service and quality products.
Staff went out of their way to help me create my beautiful bathroom.
I have a video of my bathroom to upload.
9. August 2025
Bewertung ohne vorherige Einladung
Antwort von Bathroom City
Thank you so much for your wonderful 5-star review. We're delighted to hear you enjoyed our service and loved your new bathroom. Our team is always happy to go the extra mile to help make your vision a reality. We truly appreciate your support and look forward to assisting you again
Kind Regards
Bathroom City
Antwort von Bathroom City
Thank you so much for your 5-star review. We're glad you enjoyed our website and the wide range of options we offer.
Kind Regards
Bathroom City
Great bathroom products and competitive…
Great bathroom products and competitive price.
12. Januar 2026
Antwort von Bathroom City
Thank you so much for your wonderful review. We're thrilled to hear that you loved our bathroom products and found them competitively priced. Your support means the world to us, and we look forward to serving you again soon
Kind Regards
Bathroom City
1750 High shower doors!
This is the only company doing 1750 high shower doors and what a great choice too!
Thank you for such an easy to use website, easy to find what I needed and the order process so straightforward!
27. Februar 2026
Antwort von Bathroom City
Thank you so much for your fantastic 5-star review. We’re thrilled to hear that our 1750 high shower doors met your expectations and that our website and ordering process made everything easy and straightforward
Kind Regards
Bathroom City
Antwort von Bathroom City
Thank you so much for your wonderful 5-star review. We’re thrilled to hear that you had a great experience. Your support means the world to us, and we look forward to serving you again soon
Kind Regards
Bathroom City
Antwort von Bathroom City
Thank you so much for your wonderful 5-star review.
We appreciate your kind words and support. It means a lot to us to know that you had an all-over great experience. Our team works hard to provide the best service possible, and your feedback lets us know we're on the right track.
Kind Regards
Bathroom City
Antwort von Bathroom City
We’re thrilled to hear that you found the purchasing process easy and enjoyed the variety of choices available. Providing a smooth shopping experience along with great selection is exactly what we aim for
Kind Regards
Bathroom City
Really good customer service
Really good customer service, easy to deal with. Slight damage on 1 part, they sent out a replacement and received it within 2 days. Would recommend highly, good product too.
12. Januar 2026
Antwort von Bathroom City
Thank you so much for your fantastic 5-star review. We’re really pleased to hear you found our customer service easy to deal with and that you’re happy with the product.
We’re sorry again about the slight damage to the part, but we’re glad we could get the replacement to you quickly and resolve it within a couple of days. Your recommendation means a lot to us.
Kind Regards
Bathroom City
Antwort von Bathroom City
We’re delighted to hear you found our service polite. Providing friendly and respectful service is very important to us, and your feedback means a lot.
Kind Regards
Bathroom City
Excellent service, high quality products
My experience from start to finish was fantastic. The Customer service,order and delivery process was all very smooth and prompt. The items I ordered were as described and of very high quality.
19. Februar 2026
Antwort von Bathroom City
We’re thrilled to hear that your experience from start to finish was smooth and enjoyable. Providing excellent customer service, prompt delivery, and high-quality products is always our goal
Kind Regards
Bathroom City
quick easy order system
21. Februar 2026
Antwort von Bathroom City
We’re delighted to hear that you found our ordering system quick and easy to use. We always aim to make the process as smooth and convenient as possible, so your feedback is greatly appreciated.
Kind Regards
Bathroom City
Friendly and helpful service
Friendly listened advised great experience overall many thanks
20. Februar 2026
Antwort von Bathroom City
Thank you so much
We’re so glad you had a great experience and felt listened to and well advised. Providing friendly, attentive service is very important to us, so your feedback truly means a lot.
Kind Regards
Bathroom City
Good communication and quick delivery
15. Februar 2026
Antwort von Bathroom City
We truly appreciate your feedback about our communication and quick delivery. It means a lot to us that you had a great experience. We look forward to serving you again soon
Kind Regards
Bathroom City
Buying made easy plus was really good…
Buying made easy plus was really good to find the size needed
20. Februar 2026
Antwort von Bathroom City
Thank you
We’re thrilled to hear that Buying Made Easy Plus helped you find the exact size you needed without any hassle. That’s exactly the experience we aim to provide
We truly appreciate your support and look forward to serving you again soon.
Kind Regards
Bathroom City
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.