We had a wonderful experience with Jimmy at Bathroom City in Birmingham. He was extremely helpful, patient and professional, taking the time to work through our bathroom design with us in great d... Mehr ansehen
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Das sagen Bewerter
SUPERB…Ordered a bath and the wrong one turned up but Kelly from Bathroom city customer services had the correct bath to us by 8.50 am the NEXT day and incorrect bath collected at the same time . Ca... Mehr ansehen
Unternehmen hat geantwortet
I purchased an item from Bathroom City and the wrong item was sent. I contacted customer services and explained the situation. Kelly T the customer services manager contacted me to determine the issu... Mehr ansehen
Unternehmen hat geantwortet
After having a melt down loosing a set of shower screen brackets I contacted Bathroom City who have been amazing, due to time scales I placed an online order for a whole screen with brackets just inca... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Bathroom City
Vom Unternehmen geschrieben
About Established in 1986, Bathroom City brings extensive knowledge to the bathroom market as the UK's leading superstore retailer and manufacturer. We source the best bathroom furniture and offer it at competitive prices. Shop online or visit our Birmingham Bathroom Showroom to explore our fantastic range of products. We also provide a fast, efficient, and free delivery service across mainland UK, for all orders above £499.
Complete Bathroom SetsWe have everything for a splendid bathroom. You can shop our wide range of Bathroom Suites, Bathroom Furniture, Vanity Units, Baths, Shower Enclosures, Showers, Toilets, Basins, Taps, Bathroom Accessories, and Radiators for bathrooms of all sizes and budgets.
Luxury Bathroom Showroom & Shower CentreVisit our large showroom in Birmingham It is definitely worth the visit with over 2 thousand items on display dozens of room sets and probably the largest dedicated shower center in the midlands with over 50 enclosures on display.
Open 7 days a week -
Mon - Friday 9 am - 5:30pm
Saturday 9 am - 5 pm
Sunday 10 am - 4 pm. Best Products from Top UK Bathroom Brands
We offer the best products from top UK bathroom brands: Imperial Bathrooms, Jaquar, Matki, Burlington Bathrooms, and more. Our exclusive in-house brands, like Oliver, Grove, Ashford, Jivana, and many others, provide you with even more options.
Luxury Designer Furniture At Affordable PricesAt Bathroom City, we offer highly competitive prices on all our bathroom furniture collections. We pride ourselves on cutting out the middleman and delivering quality goods directly from the factory to you. This allows us to provide the very best products at Discounted prices online, so you can save money on creating your dream bathroom.
Flexible Bathroom FinanceYou can shop securely with us using 0% PayPal Interest-Free Credit For orders over £99. We also offer payments through all major credit cards and accept VISA, MasterCard, and PayPal. These payment options give you the flexibility and convenience to spread the cost of buying a new bathroom.
Timely Delivery and StorageWe have a 70000 square-foot warehouse facility which enables us to store your order until you're ready to install and we will then promptly deliver to your door on a dedicated day.
Bathroomcity.co.uk - Showrooms and Factory Outlet
Vom Unternehmen geschrieben
- We at Bathroomcity.co.uk are committed to providing the best products at the lowest prices.
- Having been established in 1986, we have built our company on providing the best manufactured goods at the lowest prices. We cut out the middle man and provide customers with their products direct from factory, in turn then able to provide the very best prices online. We have a huge warehouse where we are able to stock thousands of products, which enables us to get more products faster to you, our customers.
Kontaktinformationen
15 Seeleys Road, B11 2LQ, Birmingham, Vereinigtes Königreich
- 01217530700
- customerservices@bathroomcity.co.uk
- www.bathroomcity.co.uk
4.6
Hervorragend
2301 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Very helpful and patient while we…
Very helpful and patient while we decided what to pick
24. Januar 2026
Antwort von Bathroom City
Thank you so much for the 5-star review. We’re glad we could be helpful and patient while you decided. It truly means a lot to us, and we hope to see you again soon
Kind Regards
Bathroom City
Excellent customer service.Very polite…
Excellent customer service.Very polite and excellent communication.
21. Januar 2026
Antwort von Bathroom City
Thank you for taking the time to leave such a great review! Providing polite service and clear communication is very important to us, and we’re glad it showed
Kind Regards
Bathroom City
Excellent service from sales to…
Excellent service from sales to customer support.
The items arrived quickly and were as described.
Great communication through.
I would both recommend and will use again
14. Januar 2026
Antwort von Bathroom City
We’re delighted to hear that you were happy with our service, fast delivery, and communication. Your recommendation means a lot to us, and we truly appreciate your support. We look forward to serving you again in the future
Kind Regards
Bathroom City
Fantastic service by Kelly
Kelly was wonderful helping to get a new tap as the one we received was faulty! Speedy service and very helpful!
16. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Bathroom City
We’re delighted to hear that Kelly was able to help resolve the issue with the faulty tap quickly and efficiently. Providing speedy, helpful service is always our goal, and we’ll be sure to pass your feedback on to Kelly. Thanks again for taking the time to share your experience — we truly appreciate it
Kind Regards
Bathroom City
Antwort von Bathroom City
Thank you so much. We’re thrilled to hear you loved the product. Your support truly means a lot to us
Kind regards
Bathroom City
Great customer service from a lady…
Great customer service from a lady called Kelly. Couldn’t recommend enough.
14. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Bathroom City
Thank you for your 5-star review! We’re glad Kelly was able to help and provide great service. We appreciate your support
Kind Regards
Bathroom City
Kelly is so helpful
Kelly is so helpful - sorted our issue with no problem at all. Would definitely recommend Bathroom City. Other companies need to have a "Kelly" because she is such an asset
14. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Bathroom City
Thank you so much for your fantastic 5-star review. We’re delighted to hear that Kelly was able to resolve your issue so smoothly. She truly is a valued member of our team, and your kind words will mean a lot to her. We really appreciate your recommendation and look forward to helping you again in the future.
Kind Regards
Bathroom City
Happy customer (after order placed). Helpful staff
My questions were answered within seconds, and discount code was a bonus. Bathroom city is the only place I could find a very specific sized bath. I hope the delivery process runs as snoothly and the shower and bath are as good as expected
13. Januar 2026
Antwort von Bathroom City
Thank you so much for your fantastic 5-star review! We’re delighted to hear that your questions were answered quickly and that the discount code was a welcome bonus. It’s great to know we could help you find such a specific bath size — that’s exactly what we aim for. We truly appreciate your kind words and hope your delivery runs smoothly and that both the bath and shower exceed your expectations. Thanks again for choosing Bathroom City
Kind Regards
Bathroom City
I had very good experience
I had very good experience, as i went 3 times there for renovation of whole house, very good quality and prices are resonable as well, had lovely tea as well, Jimmy helped me to finalise everything and delivery is on the way as well
12. Januar 2026
Antwort von Bathroom City
Thank you so much for your wonderful 5-star review! We truly appreciate you visiting us multiple times and trusting us with the renovation of your entire home. We’re delighted to hear you were happy with the quality, pricing, and overall experience. Jimmy will be especially pleased to know he could help you finalize everything smoothly. We hope you enjoy your delivery and look forward to welcoming you again in the future
Kind Regards
Bathroom City
Absolutely brilliant service from all members of sta
The people here are what makes for a great company
I ordered the wrong product . Kelly in Customer services put me at ease immediately and sorted this out for me . Everybody was so helpful including the young guy in the warehouse . Thank you for the great service
12. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Bathroom City
Thank you so much for your wonderful 5-star review. We’re delighted to hear that Kelly was able to put you at ease and quickly sort things out for you. Our customer service and warehouse teams take great pride in being helpful, so your kind words truly mean a lot to all of us. We’ll be sure to pass along your feedback to Kelly and the team. Thanks again for choosing us—we really appreciate your support
Kind Regards
Bathroom City
Got back to me ASAP.
12. Januar 2026
Antwort von Bathroom City
Thank you so much for the 5-star review. We’re glad we were able to get back to you quickly and appreciate you taking the time to share your experience
Kind Regards
Bathroom City
Antwort von Bathroom City
Thanks so much for the 5 stars! We’re happy to hear the ordering process was easy
Kind Regards
Bathroom City
Super bathroom showroom.
We found the showroom to have plenty of bathroom suites and accessories on show. The sales staff were helpful without being pushy as we had found elsewhere. The prices were very competitive and there was plenty of parking available.
28. Dezember 2025
Antwort von Bathroom City
Thank you. We’re delighted to hear that you found a wide range of bathroom suites and accessories on display and that our team struck the right balance between being helpful without any pressure. It’s great to know you found our prices competitive and the parking convenient too. We really appreciate your kind words and look forward to welcoming you back again in the future.
Kind Regards
Bathroom City
Easy to order on line and had…
Easy to order on line and had everything we needed with the option of a Live chat if you had any questions.
6. Januar 2026
Antwort von Bathroom City
Thank you. We’re delighted to hear that you found our online ordering easy and that everything you needed was available. It’s great to know the live chat option was helpful too. We truly appreciate your support and look forward to helping you again in the future
Kind Regards
Bathroom City
Antwort von Bathroom City
Thank you so much for your lovely 5-star review! We’re thrilled to hear Tash provided brilliant customer service. We’ll be sure to pass on your kind words, and we look forward to welcoming you back again soon
Kind Regards
Bathroom City
Very heavy items delivered today on a…
Very heavy items delivered today on a pallet in good condition by a very helpful driver.
29. Dezember 2025
Antwort von Bathroom City
Thank you very much for your 5-star review. We’re delighted to hear that your delivery arrived in good condition and that our driver was helpful. and your feedback means a lot to our team. We truly appreciate your support and look forward to serving you again
Kind Regards
Bathroom City
Didn't receive 10% off WINTER COUPON …
Didn't receive 10% off WINTER COUPON as initially thought when going through the payment .
3. Januar 2026
Antwort von Bathroom City
Thank you for getting in touch
please contact our customer service manager kelly@bathbiz.net who will be happy to help
Kind Regards
Bathroom City
Great value bathroom furniture
So pleased that I found Bathroom City website. Everything is clearly displayed in terms of units and colour range. We picked the Oliver range Cashmere Shaker which proved a great choice. Delivery was withing 3 working days and the delivery company was first class. Everything packed and delivered in perfect condition. Everything looked more expensive than Bathroom City's prices. Love our purchase and would highly recommend Bathroom City.
11. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Bathroom City
Thank you so much for your wonderful review! 🌟 We’re thrilled to hear that you found our website clear and easy to navigate, and that the Oliver Cashmere Shaker range was the perfect choice for your bathroom. We pride ourselves on fast, reliable delivery, and it’s great to hear everything arrived in perfect condition. Your kind words mean a lot, and we really appreciate your recommendation. Enjoy your beautiful new bathroom
Kind Regards
Bathroom City
Sales assistant was very helpful and…
Sales assistant was very helpful and showed us the appropriate suites after a brief discussion. Pleased the assistant had good product knowledge and did not rush us for a sale. The items we bought were in stock, staff helped load the items into my vehicle. Would highly recommned Bathroom City.
23. Dezember 2025
Antwort von Bathroom City
Thank you for your kind words and for taking the time to leave a review! We’re thrilled to hear that our team was able to assist you with the right products and provide helpful, knowledgeable service without any pressure. It’s great that you were happy with the in-stock items and that our staff could help load them into your vehicle. We truly appreciate your recommendation and look forward to serving you again in the future
Kind Regards
Bathroom City
Bathroom City to The Rescue
An unforeseen delay in ordering
meant we had no shower door just 2 days before the fitter was to install it. Your website allowed us to select the correct size door, your team provided first class info on phone to select, dispatch and deliver the door in 2 days. Brilliant admin staff and and excellent delivery driver insured our shower door, which is a top class product, is now fitted. Thankyou Bathroom City
16. Dezember 2025
Antwort von Bathroom City
Thank you so much for your fantastic review ⭐⭐⭐⭐⭐
We’re delighted we could help at short notice and get the correct shower door to you in time for your installation. It’s great to hear our team’s advice, quick dispatch, and delivery made a stressful situation easier, and that you’re happy with the quality of the product now it’s fitted.
We’ll be sure to pass your kind words on to our admin team and delivery driver. Thank you for choosing Bathroom City – we really appreciate your support
Kind Regards
Bathroom City
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