I was very happy with my order. I ordered Davroe shampoo and conditioner, Davroe leave-in hair balm and Caudalie shower gel. All of the items arrived in perfect condition. I will definitely order from... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
I was very happy with my order. I ordered Davroe shampoo and conditioner, Davroe leave-in hair balm and Caudalie shower gel. All of the items arrived in perfect condition. I will definitely order from... Mehr ansehen
Unternehmen hat geantwortet
I found Bath & Unwind through a google search this morning as I was urgently looking at the weekend for a specific beauty product hard to find in the UK. I had already searched elsewhere last... Mehr ansehen
Unternehmen hat geantwortet
Selection is lovely, everything was easy to order, communication when it would arrive was excellent, got here quickly... it all smells delicious, cannot get anywhere else except by going to Scotland!!... Mehr ansehen
Unternehmen hat geantwortet
Very disappointed that the 6 x Noble Isle hand wash items that I ordered were not presented in boxes, it was just the hand wash in plastic dispensers without any packaging beyond the large cardboard b... Mehr ansehen
Unternehmen hat geantwortet
Handpicked beauty and wellbeing products from around the world. Home to iconic brands Omorovicza, Caudalie, Korres and Nuxe.
Unit 1A | Bulwark Industrial Estate, NP16 5QZ, Chepstow, Vereinigtes Königreich
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 95 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
No issues at all - Found exactly what I was looking for on site, ordered with free delivery & it came without any problems. Really good experience & a great price as well!
Exactly what I was looking for with very reasonable shipping time around Christmas.
Great products at equally great prices. My order was despatched and delivered very swiftly and I was very pleased with everything I ordered. This was my first order with Bath and Unwind and I’m very happy. Thankyou.
My boys love your products the smell is unreal
Hiya, my order has not arrived and I’ve been seeking a refund.
Can you please respond to my email?

Antwort von Bath and Unwind
I accidentally bought 2 pots of bath stuff for my wife's Christmas present from you. Having realised my mistake I emailed you to only send 1 pot and to take payment of £30 and not £60 from my debit card. However, you sent 2 pots and took 60 quid. So, good bye.
Great prices but once used you get bombarded by unwarranted nuisance marketing e mails. Hence, all unsubscribed and wont use again.

Antwort von Bath and Unwind
First time using this company which had been recommended to me by my granddaughter. I was impressed by presentation and variety as well as efficiency of processing the order and also delivery I hope to use company again
Many thanks
Very quick and lovely product , l had as a gift before but decided to treat myself.
I've got to be honest. I was slightly worried when I placed my order. The price was lower than all the other retailers but after checking Trustpilot all seemed to be good. I placed my order then did further research on B+U and found some horrendous reviews and then started to worry. However I had absolutely no issues with my order and would certainly order again. I can only assume that the bad reviews were one off or were partly down to blame on the customers side.
First time using this website and would definitely recommend.
Very disappointed with this company. Item advertised was ordered but different diffuser sent, on complaining was told this is what they had been sent and was correct , this diffuser is not the scent I have had previously and it has taken leaving 2 recorded messages and 2 emails before any actual response. Only offer had is they can assist on return. Not good enough

Antwort von Bath and Unwind
Great choice of product and good customer service received
The parcel was well packaged and exactly what I wanted. You can’t get better than that.
I recently had a small issue with my order from Bath & Unwind, but Taylor from their customer service team went above and beyond to make things right. When I reached out about my delayed shipment, Taylor quickly identified the problem, offered a refund for the out-of-stock item, and even upgraded my shipping to ensure that my remaining products arrived by the time they were needed. Throughout our email exchange, Taylor was prompt, professional, and genuinely attentive to my concerns. This level of personalized care and commitment to customer satisfaction truly sets Bath & Unwind apart. I’m incredibly thankful for the excellent service and won’t hesitate to shop here again.
You sent the wrong product - which was the wrong fragrance and £10 cheaper.

Antwort von Bath and Unwind
Kept informed of my purchase arrived on time in good condition and a great price would use again and recommend
I ordered and paid for beat the blues room spray on ovember18th 33£ where is my order or can I have a refund as it was a gift and it is ti late you are a bad company you sent me an e mail and then rejected my reply
I placed an order, and correctly submitted my address for international delivery. After more than 16 business days I contacted them to advise that I did not receive my order. Their response is to wait indefinitely and once or if they receive the order back they will decide on what to do next!! No offer of refund, no offer to provide me with a tracking number (apparently they just send packages with the cheapest option of international post), no offer to send a new package with a tracking number ( I even offered to pay for express shipping). I have to now wait indefinitely until they receive the package back, for them to decide what they want to do next. I paid for the order, so they will happily take my money and not even try to give me solution. Very poor customer service, never using them again

Antwort von Bath and Unwind
Good product and reliably delivered. Competitive pricing.
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