Terrible, clumpy Strength and Length mascara, a total waste of money and the worst mascara I've used in 30 years. Complained to their customer service team and they didn't want to know, if you don't b... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Terrible, clumpy Strength and Length mascara, a total waste of money and the worst mascara I've used in 30 years. Complained to their customer service team and they didn't want to know, if you don't b... Mehr ansehen
Unternehmen hat geantwortet
Jätte dålig. Jag fick allergisk reaktion i ansiktet och min hud kliade jätte mycket av Bismuth Oxychloride, Så jobbigt. 10 år senare använde jag det igen, då jag trodde de hade tagit bort ing... Mehr ansehen
Love bare minerals powder foundation, it doesn’t feel heavy at all and provides good coverage. Recently got another great deal on foundation and brush set direct on their website. Purchase has been di... Mehr ansehen
I was very impressed that Michelle picked up on my emails, after speaking with me earlier in the day. Her help with my problem was greatly appreciated. Hopefully third time lucky my parcel will arr... Mehr ansehen
Clean is in our genes. After pioneering the skin-friendly makeup movement in 1995, our makeup still does more than most. With Mineral-powered formulas that are naturally calming, balancing and protective, our clean beauty lineup proves our rule: beauty should feel as good as it looks.
12 Henrietta Street,, WC2E 8L, Covent Garden, Vereinigtes Königreich
Hat 54 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Great customer service, prompt and professional.
I was pleased with the quick reply of emails and I was happy with the results of my question which exceeded my expectations.
I had a quick and helpful response from the customer service team about my enquiry.
Customer service response excellent. Fast, professional and informative.
Customer service was very responsive & generous with their answer to my query about a purchase I was unsure about.
Excellent customer service. Very proactive and willing to go the extra mile to help and support their clients.
Have been a bareMinerals customer since 2014 and I have never looked back ever since! My teen daughter is now also using bareMinerals products.
Skincare and makeup range are all I ever looked in a product. The customer service made it an overall better experience!
Foundation upset my skin but was refunded right away but understanding staff.
Reliable
I really appreciated the support I received when some products didn't suit my skin concerns.
I feel encouraged to come back to the brand for future purchases.
Excellent and efficient communication via email with company and dealt with my request with a full refund.
Fab customer service after I encountered a rare problem. All dealt with smoothly and efficiently- thank you. 😀
Great customer service. Team got back to me quickly and explained my query in detail.
Had a slight issue with an item I ordered and Bare Minerals went above and beyond to rectify it. Vicky from customer service was an absolute gem.
I sent an email to Bare Minerals customer service asking for advice on colour of the original foundation.
They replied really quickly with a concise and detailed response. Really really helpful.
Very impressed
I didn't receive my parcel due to postal strikes but after an email and quick reply from Vicky, everything was sorted and they have arranged a redelivery of my order. Thank you so much.
I ordered a pot of the loose face powder, and when it arrived it was looser than I would've liked; I opened it and the pot came apart and the whole lot fell out! Not anyone's fault, just one of those things! I emailed customer service asking if I could get a replacement, and they came straight back to me apologising for the issue and letting me know a replacement had been organised. Couldn't be happier with the service and the speed at which they responded. Very happy customer!
Bare Minerals products are great! I really like that they’re natural and they feel really nice on my skin. Just as importantly, their customer service is also great. I experienced this recently when I had a problem with a product’s packaging.
Stephanie from Bare Minerals customer service went out of her way to solve my problem and issue me a refund and it was such a good experience that I ended up buying two extra products from them.
So many companies with good products fall short when it comes to customer service, so it was a refreshing experience to find a company like Bare Minerals where it feels that they really care about your experience shopping with them. I would definitely recommend!
My item was unavailable, kept me informed and gave a discount for next order. Bare minerals is the only tinted moisturiser I can use.I suffer with rosacea &this is the only product that does not aggravate the condition. Also the tinted moisturisers covers the redness and spots really well. Most grateful to this company. Thank you.
Waiting over 2 years for bare minerals to restock their medium beige matte colour foundation powder. Such a shame that a huge company like this can't take care to buy enough stock in advance.Alsontheir price hike from £23 - £33 in less than 2 years is a disgrace.
I’ve always loved this brand. But time to move onto Laura Mercier after hearing such good things. My final straw was ordering in their Black Friday sale, only to be emailed a week later to say they are out of stock. Really disappointed so taking my custom elsewhere!
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