Great quality wood. I have bought from bamboo flooring 3 separate times now. Perfect for fitting and extremely hard wearing and aesthetically pleasing. Only 4 stars as delivery by palletline does not... Mehr ansehen

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Das sagen Bewerter
The quality of the product is high. We bought the 10mm natural bamboo flooring and it is a lovely colour. The finished floor is beautiful. My husband fitted the floor and says that in one or two place... Mehr ansehen
I've only order half a dozen samples and haven't decided which ones to order, but if the box of samples and the speed at which they were delivered is an indication of the service and quality, then I'm... Mehr ansehen
Flooring was delivered promptly and was much better quality than expected. We are absolutely thrilled with the floor now it has been laid and think we may now do another room the same.
Unternehmensdetails
Vom Unternehmen geschrieben
The Bamboo Flooring Company, established in 2004, is a UK distributor and retailer based in Leicestershire. The company supplies solid, strand-woven, and engineered bamboo flooring, alongside Hempwood, matching profiles, and general wood floor care products. As a direct importer, the business serves residential and commercial markets across the UK mainland. Our extensive product range includes solid, strand-woven, and engineered bamboo flooring, alongside innovative Hempwood® options. We provide various installation profiles, including Tongue & Groove and Uniclic® systems, available in distressed, matt, and satin-matt lacquered finishes. To complete your installation, we stock compatible underlays, solid bamboo profiles such as skirting and stair nosing, and adhesives from trusted brands like Sika and Elka. For long-term maintenance, we supply general wood treatments from Bona. We offer free mainland UK delivery on orders over £500 (exc. VAT), fast nationwide delivery from our 1300ft² warehouse, free flooring samples, and a price match guarantee. Many of our bamboo products carry full 100% FSC® certification (FSC-C109654). Backed by an 'Excellent' cumulative average Trustpilot score from over 4,000 reviews, our team offers expert support from measurement to installation.
Kontaktinformationen
Unit 5 Euston Street, LE2 7ST, Leicester, Vereinigtes Königreich
- 01162741050
- customerservices@bambooflooringcompany.com
- www.bambooflooringcompany.com
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I've only order half a dozen samples…
I've only order half a dozen samples and haven't decided which ones to order, but if the box of samples and the speed at which they were delivered is an indication of the service and quality, then I'm very impressed. All neatly packed with plenty of info on each!
Very fast response and samples have…
Very fast response and samples have helped us to decide on our future purchase
Very easy ordering
Very easy ordering, product great, helpful company. Flooring looks lovely
Great flooring and good customer service BUT
The flooring looks exceptional and was delivered in quick time. I contacted customer services a few times and they were very helpful with product advice and delivery information. I am yet to lay it but so far so good.
Update September 2026
I fitted the floor and all went ok, I had to order more skirting board and when it came it was a completely different colour. I get that it’s a natural product but this is a completely different colour and was much darker. This looks a mess against the rest of the floor and skirting.
I emailed customer service (Neil Ellis) and was pretty dismissive and was not helpful at all. He told me it was a new batch and there is nothing he could do.
You would expect a warning when ordering but there is nothing.
So after spending over £180 on skirting I am now left with the option of taking it all off and starting again or leaving it looking a mess but I really do not want to have to deal with company again. So beware when you order and don’t expect any after sales help.
You can also see by their
answer below how bad their attitude is.

Antwort von Bamboo Flooring Co
Would recommend
Amazing service. Quality product which looks stunning. Very reasonably priced
I'm very happy with the product
I'm very happy with the product, particularly compared to oak flooring where much filler is used, and often of the wrong colour. The order arrived swiftly and the advice from Neil and the team proved invaluable. The price was also great.
I was so impressed with bamboo…
I was so impressed with bamboo flooring. I placed order at 3pm the good delivered next day before middle day great service 😀
Would recommend Bamboo flooring co...
Bought some specialist floor cleaning products - reasonable prices, good stock, wide range and arrived quickly. Would recommend.
The bamboo flooring is finished and…
The bamboo flooring is finished and looks amazing. I know how hard wearing it is as this is our second bamboo floor. The only concern I have is your return system is poor.
How it should be done
Great communication and made absolutely sure I got what I needed despite many obstacles being put in our way. Recommended.
Flooring came damaged
Flooring came damaged. Our carpenter had to navigate using the plants of wood that were not damaged to ensure the flooring looked ok. Disappointed that there was no offer of compensation even though I showed photo evidence of the damaged planks.

Antwort von Bamboo Flooring Co
Still waiting for the product a week…
Still waiting for the product a week after ordering (1-3 days delivery). To be fair to Bamboo the issue is with Evri, the carrier they use, which is why this is 2 not 1 star. But I can’t rate a product I haven’t received…

Antwort von Bamboo Flooring Co
Great company to deal with
Great company to deal with. Item delivered promptly. Good customer service!
Great products
Great products, great service, fast delivery, when contacted customer service to get an update on order they resolved straight away, thank you
I asked for samples to be sent FOC
I asked for samples to be sent FOC - which was no problem they then emailed to see if I needed further assistance etc. When I explained that this was for a cost finding exercise as we were in the middle of purchasing a property but had no dates etc they were still more than happy to help as and when needed in the future.
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