Ordered a Hisense projector on next day delivery as needed for a home project, customer service was brilliant helping me with all the measurements and everything like that, even though I’d already don... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
These guys have always been awesome with our requests. always followup with a call to confirm the order and their email comms have been spot on too. I use these mainly to replace parts of our compa... Mehr ansehen
Unternehmen hat geantwortet
Phenomenal service! AV Parts Master is 10/10 5* company. From the point of order to delivery took just a little over 12 hours! Unbelievable! The customer service team are superb and Holly and Jake wer... Mehr ansehen
Unternehmen hat geantwortet
Called in and spoke to Ellie, needed a projector and mount urgently but didn't know what option would work. She went through all the measurements and within my budget too. Arrived on Tuesday nex... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
AV Parts Master Ltd is one of the UK's leading online audio visual retailers. Founded in 2000, the company started off as a small online retailer for projector spares and has grown into a major reseller and installer of audio visual equipment. We offer our customers over 40,000 quality products, and this list is growing every day. From projector lamps, projector bulbs, projector accessories, projector repair, projector installation, and other projector accessories to interactive whiteboards, with all makes from SMART Board, to CleverTouch to Promethean. We also have a sister company/website which is more tailored for your IT needs/requirements. Please visit itpartsmaster.co.uk to view our range. We are always looking to improve our service to customers and this means listening to what our customers want. If you have any feedback for us, we look forward to hearing from you.
Kontaktinformationen
Unit 6, Wokingham Commercial Centre, Molly Millars Lane, RG21 2RF, Wokingham, Vereinigtes Königreich
- 08001707012
- sales@avpartsmaster.co.uk
- www.avpartsmaster.co.uk
4.7
Hervorragend
463 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 85 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Excellent service in sourcing a replacement lamp
Very helpful in sourcing a replacement lamp for my "discontinued Epson projector". I had a small issue on the install of the lamp but I received excellent help to quickly resolve the issue.
21. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von AV Parts Master
Afternoon Ray Dinsey
Many thanks for taking the time to leave us a positive 5*star review here on Trustpilot.
We are glad to hear that your experience with us was positive. Your feedback really helps us improve our commitment to customer service and providing an all-round 5 star experience.
Our team here at AV Parts Master always appreciates recognition via these positive reviews, something collectively as a team we take immense pride in.
We look forward to serving you again here at AV Parts Master.
Kind regards,
The AV Parts Master Team
Excellent, highly recommended!
I've been buying projector lamps from these guys for 10+ years and the service has always been excellent. On the rare occasion that there have been issues they have been quick and effective in working to a resolution. Pre-sales advice is accurate and comprehensive. Their prices are extremely competitive, products that say 'in stock' actually are and the range of products beyond lamps is excellent too. Highly recommended, I don't know of a better firm in this market. A++
19. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von AV Parts Master
Afternoon Nick Davidson
Many thanks for taking the time to leave us a positive 5*star review here on Trustpilot.
We are glad to hear that your experience with us was positive. Your feedback really helps us improve our commitment to customer service and providing an all-round 5 star experience.
Our team here at AV Parts Master always appreciates recognition via these positive reviews, something collectively as a team we take immense pride in.
We look forward to serving you again here at AV Parts Master.
Kind regards,
The AV Parts Master Team
Great organisation to deal with!
What we ordered was out of stock. We were contacted the next day with options for replacement. Which were delivered the next day. Fantastic job by Ellie!
13. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von AV Parts Master
Morning Paul S Carter
Many thanks for taking the time to leave us a positive 5*star review here on Trustpilot.
We are glad to hear that your experience with us was positive. Your feedback really helps us improve our commitment to customer service and providing an all-round 5 star experience.
Our team here at AV Parts Master always appreciates recognition via these positive reviews, something collectively as a team we take immense pride in.
We look forward to serving you again here at AV Parts Master.
Kind regards,
The AV Parts Master Team
HD Projector purchase
Great communication, good price, would recommend and use again.
12. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von AV Parts Master
Afternoon Darrell Sturgess
Many thanks for taking the time to leave us a positive 5*star review here on Trustpilot.
We are glad to hear that your experience with us was positive. Your feedback really helps us improve our commitment to customer service and providing an all-round 5 star experience.
Our team here at AV Parts Master always appreciates recognition via these positive reviews, something collectively as a team we take immense pride in.
We look forward to serving you again here at AV Parts Master.
Kind regards,
The AV Parts Master Team
One of my 'go to' suppliers
My 'go to' for replacement projector bulbs for our school. Always good stock and reasonable prices. Delivery is quick and items appropriately packaged.
8. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von AV Parts Master
Afternoon James Williams
Many thanks for taking the time to leave us a positive 5*star review here on Trustpilot.
We are glad to hear that your experience with us was positive. Your feedback really helps us improve our commitment to customer service and providing an all-round 5 star experience.
Our team here at AV Parts Master always appreciates recognition via these positive reviews, something collectively as a team we take immense pride in.
We look forward to serving you again here at AV Parts Master.
Kind regards,
The AV Parts Master Team
Fast Delivery and Exactly What I Needed
I needed a specific 16AWG power cable for my PC to better support the power draw, and AV Parts Master had exactly what I was looking for. The product was clearly described on their website, and what I received matched perfectly. Delivery was quick, and communication throughout the order process was clear and professional. Overall, great service and a smooth experience – would definitely use them again.
30. April 2025
Bewertung ohne vorherige Einladung
Antwort von AV Parts Master
Afternoon Leigh
Many thanks for taking the time to leave us a positive 5*star review here on Trustpilot.
We are glad to hear that your experience with us was positive. Your feedback really helps us improve our commitment to customer service and providing an all-round 5 star experience.
Our team here at AV Parts Master always appreciates recognition via these positive reviews, something collectively as a team we take immense pride in.
We look forward to serving you again here at AV Parts Master.
Kind regards,
The AV Parts Master Team
Fantastic!
Fantastic!!
Tried to place an order online using the account option as I am a school Governor but this didn't work.
Got an Email from Austin J in sales to sort out payment but I had found the item cheaper directly with the manufacturer. Austin was very helpful and beat the price and even included free next day delivery.
A pleasure to deal with!
Shout out to Austin J!!
29. April 2025
Bewertung ohne vorherige Einladung
Antwort von AV Parts Master
Afternoon Kayleigh Gove
Many thanks for taking the time to leave us a positive 5*star review here on Trustpilot.
We are glad to hear that your experience with us was positive. Your feedback really helps us improve our commitment to customer service and providing an all-round 5 star experience.
Our team here at AV Parts Master always appreciates recognition via these positive reviews, something collectively as a team we take immense pride in.
We look forward to serving you again here at AV Parts Master.
Kind regards,
The AV Parts Master Team
Searching for a 6th star
Searching for a 6th star. Outstanding customer service. Debi took the time to check the spec on my order and avoided an error on my part. She also took the time to find me a suitable projector. I’m delighted!
29. April 2025
Bewertung ohne vorherige Einladung
Antwort von AV Parts Master
Afternoon Catcha*
Many thanks for taking the time to leave us a positive 5*star review here on Trustpilot.
We are glad to hear that your experience with us was positive. Your feedback really helps us improve our commitment to customer service and providing an all-round 5 star experience.
Our team here at AV Parts Master always appreciates recognition via these positive reviews, something collectively as a team we take immense pride in.
We look forward to serving you again here at AV Parts Master.
Kind regards,
The AV Parts Master Team
Online Sales Team (OST) Assistance
I had placed an order as requested by a colleague for a projector and a screen. All was well, however, and isn't there always a however, I was quickly contacted by the OST who informed me they were not compatible. I put my colleague and the OST together and they were able to find a suitable replacement. The order was amended without fuss and as luck would have it, the better alternate was in stock. Just want to say thanks to all concerned for getting us sorted. I would recommend using this company to others.
16. April 2025
Bewertung ohne vorherige Einladung
Antwort von AV Parts Master
Morning Urban Spaceman
Many thanks for taking the time to leave us a positive 5*star review here on Trustpilot.
We are glad to hear that your experience with us was positive. Your feedback really helps us improve our commitment to customer service and providing an all-round 5 star experience.
Our team here at AV Parts Master always appreciates recognition via these positive reviews, something collectively as a team we take immense pride in.
We look forward to serving you again here at AV Parts Master.
Kind regards,
The AV Parts Master Team
So far so good!
I was looking for a short throw projector and tried AV Parts Master. After placing my order late one evening, I received a phone call the following day to ensure the projector I had selected was suitable for the purpose I required. I was informed the projector would be with me the following day. True enough it was. The day after delivery I was contacted to ensure I was happy with my purchase. Now, of course, you can only really tell how good a company is when they have to support customers when things go wrong. I haven’t needed such support yet. But I’m fairly confident if I did then I’d be in good hands. Would I recommend them? Yes, from my experience so far, a very easy transaction.
10. April 2025
Bewertung ohne vorherige Einladung
Antwort von AV Parts Master
Morning Guy B
Many thanks for taking the time to leave us a positive 5*star review here on Trustpilot.
We are glad to hear that your experience with us was positive. Your feedback really helps us improve our commitment to customer service and providing an all-round 5 star experience.
Our team here at AV Parts Master always appreciates recognition via these positive reviews, something collectively as a team we take immense pride in.
We look forward to serving you again here at AV Parts Master.
Kind regards,
The AV Parts Master Team
I want to leave a review for the…Hisense 75WF25E 75” Window Facing - High Brightness Display
I want to leave a review for the avpartsmaster.co.uk. They are consistently helpful, with a very good response time. I've placed orders with other suppliers in the past, but this company is the best I've ever dealt with. Specifically, I was impressed with their quick response to my inquiries. I highly recommend them
8. April 2025
Bewertung ohne vorherige Einladung
Antwort von AV Parts Master
Morning Katsufumi
Many thanks for taking the time to leave us a positive 5*star review here on Trustpilot.
We are glad to hear that your experience with us was positive. Your feedback really helps us improve our commitment to customer service and providing an all-round 5 star experience.
Our team here at AV Parts Master always appreciates recognition via these positive reviews, something collectively as a team we take immense pride in.
We look forward to serving you again here at AV Parts Master.
Kind regards,
The AV Parts Master Team
I ordered 7 75" TV'S
I ordered 7 75" TV'S, When I chased, it turned out that the manufacturer was delyaed on producing them. I spoke with our account manager and they got me a better spec unit and delivered with 24 hours!
I was gobsmacked by the service. First class!
Thank you AV Partmaster
4. April 2025
Bewertung ohne vorherige Einladung
Antwort von AV Parts Master
Afternoon West IT Manager
Many thanks for taking the time to leave us a positive 5*star review here on Trustpilot.
We are glad to hear that your experience with us was positive. Your feedback really helps us improve our commitment to customer service and providing an all-round 5 star experience.
Our team here at AV Parts Master always appreciates recognition via these positive reviews, something collectively as a team we take immense pride in.
We look forward to serving you again here at AV Parts Master.
Kind regards,
The AV Parts Master Team
Great communication
Quick responses and pleased with the product, which was a projector. We have used AVpartsmaster afew times now and I fully recommend them. Polite, professional and great communication throughout the buying process.
3. April 2025
Bewertung ohne vorherige Einladung
Antwort von AV Parts Master
Afternoon Martin Van Der Sande
Many thanks for taking the time to leave us a positive 5*star review here on Trustpilot.
We are glad to hear that your experience with us was positive. Your feedback really helps us improve our commitment to customer service and providing an all-round 5 star experience.
Our team here at AV Parts Master always appreciates recognition via these positive reviews, something collectively as a team we take immense pride in.
We look forward to serving you again here at AV Parts Master.
Kind regards,
The AV Parts Master Team
Excellent pre-sales servioce and honest discussion.
I ordered an item and the team contacted me to ensure it would meet my needs, taking the time to discuss where it would be located, use case and context. They voiced valid concern that it might fall short of expectations and explained this clearly. They were patient, polite and communicated well - in the end we found a straightforward solution which meant the item I requested could work as intended, so it was dispatched same day. At no point did they request a review - I asked how I could provide feedback for the excellent customer service.
26. März 2025
Bewertung ohne vorherige Einladung
Antwort von AV Parts Master
Morning Mr Biscuit
Many thanks for taking the time to leave us a positive 5*star review here on Trustpilot.
We are glad to hear that your experience with us was positive. Your feedback really helps us improve our commitment to customer service and providing an all-round 5 star experience.
Our team here at AV Parts Master always appreciates recognition via these positive reviews, something collectively as a team we take immense pride in.
We look forward to serving you again here at AV Parts Master.
Kind regards,
The AV Parts Master Team
Extremely kind end helpful service
Extremely kind end helpful service. We are super happy. Thank you Ellie! /Global Parametrics
11. März 2025
Bewertung ohne vorherige Einladung
Antwort von AV Parts Master
Afternoon Anna
Many thanks for taking the time to leave us a positive 5*star review here on Trustpilot.
We are glad to hear that your experience with us was positive. Your feedback really helps us improve our commitment to customer service and providing an all-round 5 star experience.
Our team here at AV Parts Master always appreciates recognition via these positive reviews, something collectively as a team we take immense pride in.
We look forward to serving you again here at AV Parts Master.
Kind regards,
The AV Parts Master Team
We have been dealing with AV…
We have been dealing with AV Partsmaster for many years now and always had a great service.
Our account manager Scott Parker has always gone above and beyond for us. Would definitely recommend.
11. März 2025
Bewertung ohne vorherige Einladung
Antwort von AV Parts Master
Afternoon Mark
Many thanks for taking the time to leave us a positive 5*star review here on Trustpilot.
We are glad to hear that your experience with us was positive. Your feedback really helps us improve our commitment to customer service and providing an all-round 5 star experience.
Our team here at AV Parts Master always appreciates recognition via these positive reviews, something collectively as a team we take immense pride in.
We look forward to serving you again here at AV Parts Master.
Kind regards,
The AV Parts Master Team
Excellent customer service.
Excellent customer service.
10. März 2025
Bewertung ohne vorherige Einladung
Antwort von AV Parts Master
Afternoon Vinita
Many thanks for taking the time to leave us a positive 5*star review here on Trustpilot.
We are glad to hear that your experience with us was positive. Your feedback really helps us improve our commitment to customer service and providing an all-round 5 star experience.
Our team here at AV Parts Master always appreciates recognition via these positive reviews, something collectively as a team we take immense pride in.
We look forward to serving you again here at AV Parts Master.
Kind regards,
The AV Parts Master Team
Excellent company
Very good communication and timely delivery. Parts were as expected. Will use again
4. März 2025
Bewertung ohne vorherige Einladung
Antwort von AV Parts Master
Afternoon Simon
Many thanks for taking the time to leave us a positive 5*star review here on Trustpilot.
We are glad to hear that your experience with us was positive. Your feedback really helps us improve our commitment to customer service and providing an all-round 5 star experience.
Our team here at AV Parts Master always appreciates recognition via these positive reviews, something collectively as a team we take immense pride in.
We look forward to serving you again here at AV Parts Master.
Kind regards,
The AV Parts Master Team
Excellent company very helpful customer…
Excellent company very helpful customer service, went out of their way to make sure order arrived on time and that it was suitable for my home by offering the products dimensions and various facets of my purchase to ensure suitability top class
8. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von AV Parts Master
Afternoon Matt
Many thanks for taking the time to leave us a positive 5*star review here on Trustpilot.
We are glad to hear that your experience with us was positive. Your feedback really helps us improve our commitment to customer service and providing an all-round 5 star experience.
Our team here at AV Parts Master always appreciates recognition via these positive reviews, something collectively as a team we take immense pride in.
We look forward to serving you again here at AV Parts Master.
Kind regards,
The AV Parts Master Team
Tip-top service
I ordered two audio cabling items that needed to work together. One was "a "discontinued" item, but Ellie called me, found exactly what I needed, recommended a substitution (at lower cost), and arranged for it all to be delivered super-quickly, with partial refund. That's tip-top service.
3. März 2025
Bewertung ohne vorherige Einladung
Antwort von AV Parts Master
Afternoon Alan
Many thanks for taking the time to leave us a positive 5*star review here on Trustpilot.
We are glad to hear that your experience with us was positive. Your feedback really helps us improve our commitment to customer service and providing an all-round 5 star experience.
Our team here at AV Parts Master always appreciates recognition via these positive reviews, something collectively as a team we take immense pride in.
We look forward to serving you again here at AV Parts Master.
Kind regards,
The AV Parts Master Team
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