I had an issue regarding my email address. I had accidentally put a wrong letter in it so I couldn’t receive my digital gym pass. Isobel from Ashbourne was brilliant and sorted my problem really... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I needed help with an issue that I had this morning with my Membership and Direct Debit. I went on Live Chat and got connected to Zoe. Who was absolutely amazing, she made my process very smooth and s... Mehr ansehen
Unternehmen hat geantwortet
Came here to write a review about a lovely lady named Beverly. She helped me with extreme profession and speed. I was very happy with the service I was provided in rectifying a debit issue. What I did... Mehr ansehen
Unternehmen hat geantwortet
Emailed 2 days ago, of asking support with 12 month agreement which I have entered in May, and never thought that I would be supported by such a high manner and empathy, as my car broke down and then... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Direct debit collections, debt recovery, integrated software solutions and online digital marketing to attract new members for your gym or club.
Kontaktinformationen
Regus House, B908AG, Solihul, Vereinigtes Königreich
- www.ashbourne-memberships.co.uk
4.9
Hervorragend
1839 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Shannon was very helpful in helping me…
Shannon was very helpful in helping me cancel my gym membership. Quick response and communicated with the gym for me
5. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Ashbourne Membership Management Services
Dear Hamish, thank you so much for your great feedback! Shannon was pleased to help, and we hope to welcome you back in the future. Best wishes, Ashbourne
I wanted to freeze my membership quite…
I wanted to freeze my membership quite quickly and once I was put through to Chloe, it had been sorted within a matter of less than an hour. Put myself at ease before I flew out for travelling! Thank you again Chloe
5. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Ashbourne Membership Management Services
Dear Aysha, thank you for taking the time to give us a 5 star review! Chloe was happy to help with your freeze request and we are delighted that you are another happy member! Best wishes, Ashbourne
Isobel was very helpful and everything…
Isobel was very helpful and everything I needed was resolved quickly, 5 star ⭐
4. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Ashbourne Membership Management Services
Dear Craig, thank you for taking the time to give us a 5 star review! Isobel was delighted to be able to help you quickly and efficiently. Best wishes, Ashbourne
Shannon was so helpful with queries…
Shannon was so helpful with queries about my contract on the live chat. She was efficient and prompt with support, and explained everything really well. Thank you!
4. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Ashbourne Membership Management Services
Dear Rebekah, thank you for taking the time to leave such an amazing review! Shannon was happy to help you find a resolution to your query, and we are delighted that you are another happy member. Best wishes, Ashbourne
Tiffany was great when I needed…
Tiffany was great when I needed support, I couldn't of asked for better.
She gave me the advice that I needed and dealt with my issue swiftly and professionally.
Thanks again!
4. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Ashbourne Membership Management Services
Dear Miss Kayleigh, you're very welcome! Thank you for taking the time to leave us such a fantastic 5 star review. Tiffany was thrilled to assist you and ensure everything was taken care of swiftly and efficiently. Best wishes Ashbourne
Foundry Gym Nottingham - Amazing Facility
Foundry Gym Nottingham is easily one of the best gyms in the area. It is super spacious, so you never feel cramped, and the equipment is always clean and well-maintained. The support staff are friendly and attentive. A huge shoutout to Tiffany, who went out of her way to be helpful during my visit. Great atmosphere overall!
4. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Ashbourne Membership Management Services
Dear B, thank you for your positive feedback, we really appreciate you taking the time to leave a review and Tiffany was pleased to help. Best wishes, Ashbourne
I contacted Ashbourne with a query…
I contacted Ashbourne with a query relating to my direct debit and received a response to my email within 10 minutes, Amanda was very helpful and helped me resolve the issue quickly, she is a credit to your customer care team.
2. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Ashbourne Membership Management Services
Dear Pete, thank you for taking the time to leave such an amazing review! Amanda was happy to help you find a resolution to your issue, and we are delighted that you are another happy member. Best wishes, Ashbourne
Thank you, Sophie 🫶🏼
I contacted Ashbourne Management today to cancel my daughters gym membership. I received an email back within a couple of hours from Sophie, who made the process so quick and easy! She even let me know that my daughter could still use the gym up until the membership end date, and also gave confirmation that my membership is still up and running (which was very reassuring as I didn't want to cancel mine by mistake 😅). Top class customer service, Sophie is an asset to this company!
1. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Ashbourne Membership Management Services
Dear A. dot, thank you so much for your kind feedback! We all put in a lot of effort to ensure we support our members as quickly and efficiently as possible. Sophie was thrilled to assist you, and we’re delighted that you are another happy member 😊 Best wishes, Ashbourne
Fast and quick response
Fast and quick response! Very helpful!
29. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Ashbourne Membership Management Services
Dear Konstantinos, thank you for taking the time to give us such great feedback! Best wishes, Ashbourne
Easy to deal with
Very easy to deal with, smooth and efficient.
27. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Ashbourne Membership Management Services
Dear Rachel, thank you for taking the time to share such excellent feedback! Best wishes, Ashbourne
Good service overall
Good service overall. Payments taken on time. Very quick customer service (used the live chat). Abbie was very helpful and swift with cancelling my membership.
26. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Ashbourne Membership Management Services
Dear Tpaddon, thank you for your positive feedback, we really appreciate you taking the time to leave a review and Abbie was pleased to help. Best wishes, Ashbourne
Quick responses and efficient dealings
I had to cancel my membership due to moving locations with work, confirmed on email, had response the very next day confirming the cancellation date and that the final payment had been made… wasn’t with the gym long that uses this company for membership payments to comment, but original payments came out on the date agreed and cancellation was as agreed / notice upon sign up…
18. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Ashbourne Membership Management Services
Dear Wayne, thanks so much for sharing your experience with us, we really appreciate your feedback as we all work hard to support members when they contact us. Best wishes, Ashbourne
Great customer service today with Abbie…
Great customer service today with Abbie today from Ashbourne Membership Management!
20. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Ashbourne Membership Management Services
Dear Leanne, thank you for your great review, we really appreciate the positive feedback and Abbie was happy to help as always. Best wishes, Ashbourne
Amanda was so efficient and helpful
Amanda was so efficient and helpful. Great service.
20. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Ashbourne Membership Management Services
Dear Victoria, thank you for your great review, we really appreciate the positive feedback, and Amanda was happy to help. Please don't hesitate to get in touch if you need us again. Best wishes, Ashbourne
They’re so friendly and helpful even u…
They’re so friendly and helpful even u ask again and again they’ll treat you gentle
18. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Ashbourne Membership Management Services
Dear Shah, thanks so much for sharing your experience with us, we really appreciate your feedback as we all work hard to support members when they contact us. Best wishes, Ashbourne
Very quick replies by email within…
Very quick replies by email within minutes, straight forward and very helpful, 10/10 service 🙌
18. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Ashbourne Membership Management Services
Thank you so much for your excellent feedback, we are really proud of the 5 star service that we provide to 1000’s of happy members each week 😊 Best wishes, Ashbourne
Excellent service had a query was…
Excellent service had a query was sorted out so quickly very pleased
14. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Ashbourne Membership Management Services
Dear Michelle, thank you for taking the time to give us such an excellent review! We all work hard to support members quickly and efficiently, so your review is really appreciated. Best wishes, Ashbourne
Great customer service
Great customer service. Wanted to change my direct debit date. I requested out of hours. Abbie responded promptly the next day and resolved the query. Quick and easy.
14. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Ashbourne Membership Management Services
Dear Adele, thank you for taking the time to give us such a great 5 star review! Abbie was delighted to be able to help you quickly and efficiently. Best wishes, Ashbourne
Very helpful
Tiffany was very helpful and helped me resolve me query very quickly!
13. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Ashbourne Membership Management Services
Dear Stevie, thank you for your fantastic review! Tiffany was happy to help with your query. Best wishes, Ashbourne
Charlie was kind and resolved my query…
Charlie was kind and resolved my query quickly via the live chat - thanks
14. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Ashbourne Membership Management Services
Thanks so much for your kind words, we really appreciate your feedback, and Charlie was delighted to help you. Best wishes Ashbourne
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