Aerialforce Bewertungen 

11'787
•
TrustScore 3.5 von 5

3.6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

the service was very good fault fixed and tv working very quickly but the price was robbery an lnb was fitted to my dish at a price of £109 when they can be bought for less than £25 THE BILL WITH LAB... Mehr ansehen

Bewertet mit 5 von 5 Sternen

One word. Brilliant. Enquired online via chat facility expecting a computer at 9.00pm but no, got a human and within 15 minutes I was quoted. Following day engineer called at 10am arrived at 11am th... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Was let down by this company on two seperate occasions, each time an engineer promising to come out, and the first time was told he went off sick part way through the day and the second time some mess... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Unbelievably quick responses when filling out a form. They were able to send someone for a site survey within about an hour. Gavin S turned up - very polite and inspected the site in detail.... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Telekommunikationsanbieter

Vom Unternehmen geschrieben

Your Local TV Aerial Installer - TV Aerial Installations, Digital TV Aerials, Freeview, Freesat & Freesat+, Sky Digital including Sky+ HD & Sky Freesat, European & Motorised Satellite Systems, DAB Digital Radio Aerials & LCD/Plasma TV Installations. Aerial & Satellite installer, servicing and repairs throughout the United Kingdom. Aerialforce are committed to ensure you are ready for the digital switchover!


Kontaktinformationen

3.6

Akzeptabel

TrustScore 3.5 von 5

11'787 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 68 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 2 Wochen

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3.6

Alle Bewertungen

(11'787)

339 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 2 von 5 Sternen

RING DOORBELL AND CAMERA NEVER WORKED AS PROMISED

We arranged a visit with Aerial Force to explore our options for a very simple home security system. The agent who came was very helpful and said we did not need a sophisticated system and recommended a RING doorbell and a separate camera. We ordered these from Amazon and a different engineer came and fitted them. The engineer set the system up and gave us some basic training. Unfortunately neither the doorbell or camera ever worked as described and despite checking all the settings we became convinced that the equipment was not as good as RING claimed. We contacted Aerial Force and asked for help. We did get one phone call but that did not help much and a promise that they would ring back. They never did. After a frustrating few days we sent the RING doorbell and camera back to the supplier.

29. Januar 2026
Bewertung ohne vorherige Einladung
Aerialforce-Logo

Antwort von Aerialforce

We’re sorry to hear about your experience and appreciate you taking the time to leave feedback.

While the installation was completed using customer-supplied equipment, we understand how frustrating it can be when systems do not perform as expected. Where equipment is supplied and installed by us, this is covered under our warranty.

If you would like us to review the installation or the support provided, we would encourage you to contact our customer support team so this can be looked into further.

Bewertet mit 3 von 5 Sternen

Put a TV bracket up up

Put a TV bracket up up, which was fine, but they did crack a bathroom tile in next room whilst doing the job. Installer said it was vibration from drill.

6. Januar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Left in limbo!

Regrettably I cannot give many stars as my engineer cancelled three days in a row, which was very inconvenient as we had to stay in to await the non- engineer. Not very good customer service and still can’t watch my telly!

31. Januar 2026
Bewertung ohne vorherige Einladung
Aerialforce-Logo

Antwort von Aerialforce

We’re very sorry to hear about your experience.

This is not the level of service we aim to provide, particularly where appointments have been cancelled repeatedly and the issue remains unresolved.

If you would like us to review this further and see how we can help resolve the issue, we would encourage you to contact our customer support team so this can be looked into further.

Bewertet mit 5 von 5 Sternen

Prompt response

Call was placed on one day, promised engineer the following day. He arrived, as promised, a little earlier than the time stated. He did an excellent job in locating the fault and rectifying it and left us with a tv that worked perfectly.

20. Januar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent service

Checked out a few ariel companies, and this one stood out, competitively priced . They charged £80 and of course extra if you needed parts etc. Others charged £80 for the first hour.
Ariel Force was easy to communicate with, booked me in and came out the same day (within the hour). The guy was very informative and thorough, as i needed additional works, they gave me a discount on the additional fee.
Couldn't be happier, I've finally got my 2x tv issue free.
Recommend and I'd definitely use again.

15. Januar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

New Ariel fitted.

Engineer was punctual, very friendly and polite.Put a new Ariel up after taking down the old one, then checked everything was working ok, channels etc, would definitely use again, well pleased.

20. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Honest review. Also use another company name of ‘home vision’

We received a quotation over the phone for the aerial work required. When the engineer arrived, the price was increased by approximately £300. We were also informed that if we chose not to proceed, we would be charged an unreasonably high call-out fee, which felt pressurising and misleading.

Additionally, the old aerial was left on the roof because the engineer stated he did not have the correct ladders to remove it. This was unacceptable. The aerial has since fallen due to high winds, creating a potential safety hazard.

We contacted the company to make a complaint, but only received a generic, copy-and-paste response that failed to address our concerns.

Based on our experience, we would advise others to be cautious, as costs appear to increase significantly on arrival and customer service is extremely poor.

4. Dezember 2025
Bewertung ohne vorherige Einladung
Aerialforce-Logo

Antwort von Aerialforce

Thank you for taking the time to leave your feedback. We’re sorry that you feel dissatisfied and would like to clarify a few important points for accuracy.

When you initially contacted us, you reported that your aerial was not working. Our team member quoted our standard diagnostic and repair price of £79 + VAT, with the understanding that additional parts would only be required if faults were found. This was explained at the time of booking.

Upon attendance, our engineer carried out a diagnostic and found that the existing aerial system was beyond repair and required full replacement. This included supplying and installing a new aerial, mast, fittings, down cable, and full setup. As with all our jobs, you were under no obligation to proceed with this work, and this was clearly explained on site.

With respect to the old aerial, our engineer was instructed by you to install the new aerial at the rear of the property. At the time, you also advised that roofing works were ongoing to the chimney, which is why the existing aerial was not removed during that visit.

We do take customer feedback seriously, and we’re sorry if our initial response did not meet your expectations. We always aim to be transparent with pricing and clear with our customers, and we regret if this was not how it came across in your case.

Bewertet mit 5 von 5 Sternen

Darren Stimson was excellent

Darren Stimson was excellent. He was punctual, and got the job done perfectly. Great balance of respecting our requests whilst also offering some really helpful advice. Thank you.

31. Januar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Wanted a new Ariel cable fitted

Wanted a new Ariel cable fitted, they gave me a quote which was very reasonable, came out did the work checked the tv was receiving all the channels and free view channels, very polite and helpful overall a very good service.

16. Dezember 2025
Bewertung ohne vorherige Einladung

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