Having read a few negative reviews I was nervous. I need not have been, I had absolute 5* service. The pick up, given the busy time of year was reasonably swift, the problem with the tractor mower w... Mehr ansehen
Abbey Garden
Danke, dass Sie Trustpilot besuchen. Leider ist die Abgabe von Bewertungen an dieser Stelle nicht mehr möglich, da die Website dieses Unternehmens nicht länger existiert. Bitte kontaktieren Sie uns, wenn Sie Fragen haben.
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Excellent in every way. Enquired about stock levels on a Saturday afternoon to confirm the machine I wanted was available, to replace a rotovator that was dying part way through a job. Chris conf... Mehr ansehen
Unternehmen hat geantwortet
Have used Abbey Gardens previously without any hitches and given a 5 star rating on each occasion. . However this time the order wasn’t correctly picked and the wrong items were despatched. Whilst... Mehr ansehen
Unternehmen hat geantwortet
believe it or not i have tried for 3 years to get a strimmer head for a k0matsu strimmer without succes. on contacting abbey garden after a conversation with the sales department they supplied one to... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Abbey Garden
Kontaktinformationen
Union Mine Road, PL19 0PW, Tavistock, Vereinigte Staaten
- 01822 614053
- sales@abbeygarden.com
- www.abbeygardensales.co.uk
Das haben sich andere Leute angesehen
Excellent Service👌👌👌
I phoned to say i could not find a particular part and they sent me a link to order the item which i did and it arrived the next day what more could you ask for.
21. Oktober 2018
Bewertung ohne vorherige Einladung
Antwort von Abbey Garden
Thanks Roger...Boy those hedges have grown this year with all that hot sunny weather..Glad your back cutting again
Still no contact..
Reply from abbeygardensales.co.uk
Published 04 September 2018
Well what do you say to this review, I can see from your order history threes been loads of orders with 100% success, I think Sorry is all that we can say, happy to offer a discount on another order if needed.
The above was a reply to a previous review of mine that was posted a couple of months afterwards. First of all there were not loads of reviews with 100% success!.. then you offered a discount on another order if needed.
I did place another order on 30/09 but did not ask for a discount as I am not one for complaining in order to cadge a discount. I simply decided to see if service had improved.
10 days later I had not heard a thing despite the website stating that delivery would be within 7 working days. I rang up and was told neither of the items were in stock nor did they have any idea when they would be. Nor could an explanation be given as to why no one had informed me of such. I asked to cancel the order and was told that it would have to be done via email...which I did and at the same time asking for confirmation of the cancellation and refund. Needless to say I heard nothing. A further 10 days later and still nothing.
Oh, and the last refund took two months to occur.
Abbey Garden sales....if you do read this, can you please confirm the order cancellation and refund my money immediately please?
19. Oktober 2018
Bewertung ohne vorherige Einladung
Antwort von Abbey Garden
Hi Rob,
Boy we got this one wrong, I've looked through your history and it looks like you have bought loads of items from us in the past. Yea I totally agree that 9 days is way to long to wait for your part to arrive.
Sorry Rob
Placed an order on 15th September and…
Placed an order on 15th September and at time of writing (19th October) still no sign of the order. I’ve sent 3 emails and got automated replies - We are extremely busy at the moment, so replies are taking a little longer than normal. - off course never got any further replies. I’ve tried calling but never managed to get speaking to anyone. I believe my only resort now is raising the issue with a PayPal.
Disappointed.
Anthony
19. Oktober 2018
Bewertung ohne vorherige Einladung
Antwort von Abbey Garden
Hi Anthony,
I'm very sorry your order took this amount of time to be sorted, looks like its was back ordered with Countax. It did get sent on the 31st in the end.
Again very sorry, we are changing the email system as our Help desk email system is not very helpful. Hands held up again Sorry.
Best Regards
First class will definitely use again!
16. Oktober 2018
Bewertung ohne vorherige Einladung
Antwort von Abbey Garden
Thank you Robert
Speedy service
Speedy service. Correct parts received quickly to get chainsaw back up and running.
10. Oktober 2018
Bewertung ohne vorherige Einladung
Antwort von Abbey Garden
Thanks Jack, there great value those bars with the free chain..glad you were happy.
Late delivery
Delivery of hedge cutter was not in line with your proposed dates. It was late.
3. Oktober 2018
Bewertung ohne vorherige Einladung
Antwort von Abbey Garden
Hi Simon,
I'm not sure if this is correct, when I checked your order number it looks like you order some parts on the 13th at 2.29 the order was dispatched on the 16th at 10.46..We do say up to a week for delivery on most orders, this was dispatched in three days. Sorry if i've made a mistake, and hope every things ok
Honest
Honest, Helpful & straightforward to deal with. Excellent
2. Oktober 2018
Bewertung ohne vorherige Einladung
Antwort von Abbey Garden
Thank you very very much..We try our best every day..its not always easy
lightning fast delivery thank you
19. September 2018
Bewertung ohne vorherige Einladung
Antwort von Abbey Garden
Glad it all went well. Thank You
Prompt delivery and decent price.
17. September 2018
Bewertung ohne vorherige Einladung
Antwort von Abbey Garden
Thanks for taking the time to review
Helpful courteous service.
16. September 2018
Bewertung ohne vorherige Einladung
Antwort von Abbey Garden
Thanks N Dutton
Very good company I have been dealing…
Very good company I have been dealing with this company for a lot of years
and they never fail to give 100% service.
The staff are very helpful in sorting out any problems you have with your
gardening tools etc.
12. September 2018
Bewertung ohne vorherige Einladung
Antwort von Abbey Garden
Thanks Lorraine, Really nice review. Thank you
Snap went the handle bracket on the…
Snap went the handle bracket on the Hayter - click went the mouse on the abbeygardensales.co.uk website - clonk went the package on the door mat. What more can I say?
Well, the service was good, and I was kept informed throughout the process. The packaging was good. The parts arrived as and when promised.
I'm very happy with the experience (except for the "snap" of the handle bracket).
4. September 2018
Bewertung ohne vorherige Einladung
Antwort von Abbey Garden
Great review Clive, we could use this for a tv commercial..Thank you so much, put a smile on my face reading this.
Great quality product and fantastic…
Great quality product and fantastic price.
3. September 2018
Bewertung ohne vorherige Einladung
Antwort von Abbey Garden
Thanks for taking the time to review.
Delivered just what I ordered
Delivered just what I ordered, no worries.
2. September 2018
Bewertung ohne vorherige Einladung
Antwort von Abbey Garden
Thanks for the kind words..
Great to find a reliable dealer who is…
Great to find a reliable dealer who is also willing to take time to provide advice and information on the parts and the parts that are required
29. August 2018
Bewertung ohne vorherige Einladung
Antwort von Abbey Garden
Thank you Rosemary, Nick does go that extra mile to try and help, even when the value of the items are so low.
Keep in contact if you need our help again.
Best Regards
Good value and quick delivery.
28. August 2018
Bewertung ohne vorherige Einladung
Antwort von Abbey Garden
Glad is was all good. Thank you
Wide range of chainsaw chains at a very…
Wide range of chainsaw chains at a very reasonable price. Prompt delivery - job done.
22. August 2018
Bewertung ohne vorherige Einladung
Antwort von Abbey Garden
Thanks for taking the time to review, keep in contact if there's any thing you need.
Great company to deal with
Great company to deal with. Online order can within a couple of days - faster than I expected
17. August 2018
Bewertung ohne vorherige Einladung
Antwort von Abbey Garden
Thanks Barry, Let us know if you need any help in the future.
Best Regards
Excellent
Very helpful and courteous service; excellent.
16. August 2018
Bewertung ohne vorherige Einladung
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.