Disappointed. First and last order here. One item (grey shorts) completely missing from the package. Other shorts described as cotton on website are actually blend of polyester and cotton. Another sho... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
So I read so many comments about this place after placing an order and was really worried. However they are great all items came in a good time and yes they aren’t perfect quality but they are lov... Mehr ansehen
I wish other on line shopping was as pleasant as it is with 5poundstuff.Nice items of good quality at remarkably low prices.Excellent communication and very fast no messing delivery.What more could on... Mehr ansehen
Great website with not only a large selection of items, but also at incredible prices too. I was delighted with my purchase and loved everything. Just one pair of jeans too big and I emailed Ol... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
5poundstuff is your online shopping destination for latest fashion clothing and accessories at bargain prices. We firmly believe that exceptional quality shouldn’t cost the earth. We take great pride in offering thousands of customers the items they love for less, with absolutely no compromise on quality or style. We source the world to bring you everything you could possibly imagine, for amazingly low prices. We pride ourselves in offering exceptional customer quality and staying one step ahead of trends, meaning you can get the look you love for less. Because we work immensely hard to frequently bring you the best for less, our website is updated on a daily basis to ensure it is continuously stocked with hidden gems you won’t be able to resist getting your hands on. Keep your eyes peeled on our social media platforms and check our site daily for announcements on our latest arrivals.
Kontaktinformationen
Ronald Gorton Center, Castlemere Street, OL11 3SW, Rochdale, Vereinigtes Königreich
- 01706355490
- info@5poundstuff.com
- www.5poundstuff.com
3.9
Gut
8302 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 22 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Didn't receive parcel and getting…
Didn't receive parcel and getting called lier by customer service not my fault issue with Yodel not doing delivery
6. März 2026
Bewertung ohne vorherige Einladung
Antwort von 5poundstuff.com
Hi Paul,
We are very sorry to hear about your experience and sincerely apologize for the frustration this situation has caused. Not receiving your parcel is already upsetting, and we are especially concerned to hear that you felt you were not treated respectfully by our customer service team. This is not the level of service we aim to provide.
Please be assured that we take your feedback seriously. We are currently reviewing the delivery issue with the courier and also looking into the communication you received so we can address this internally and prevent similar situations in the future.
We would really appreciate the opportunity to resolve this for you. Please contact us directly with your order details so we can investigate further and arrange a suitable solution as quickly as possible.
Thank you for bringing this to our attention, and once again, we are truly sorry for the inconvenience caused.
Kind regards,
Won't be using again I ordered M and…
Won't be using again I ordered M and they sent me L so I can't use them as to big and to return I have to pay postage on their mishap like how is that right when I paid for all of it for them to send wrong size then I have to pay again
1. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von 5poundstuff.com
Hi
We’re really sorry to hear about your experience — this is absolutely not the standard we aim to provide.
If you ordered a Medium and received a Large, that is clearly our mistake, and you should not be responsible for covering return postage in that situation. We completely understand your frustration, especially after paying in full and then being asked to pay again due to an error on our side.
Please contact our support team directly at info@5poundstuff.com with your order number so we can resolve this immediately. We’ll arrange the correct size to be sent out and make sure the return process is handled properly without additional cost to you.
We truly value your feedback, and we’d appreciate the opportunity to put this right.
very good well pleased
26. Januar 2026
Order …
Had a little bit of a bad experience they are usually quite good but order a few items but 2 products never arrived were told they were delivered by not recieving nothing contact company were told them item out of stock not informed at time of order so refunded both items that were missing.
26. Januar 2026
missing item's
I have purchased three separate orders from this on line store , the first two were fine , the third order was was missing item's , I contacted them via their on line chat , had a reply the next day to say the missing item's where being sent out , received a parcel two day's later , but I was still missing part of my order , I contacted them again , to say I was still missing item's , received a quick response , and I received my missing item's two day's later , so customer service is excellent sorting out any problems you may have very quickly , I highly recommend this site , good quality products at fair prices .
9. Januar 2026
Bewertung ohne vorherige Einladung
Good Quality throws
I ordered three throws on Thursday evening and recieved them on Saturday. They are as good as the ones I bought for three times the price. They've washed well too. Very pleased
10. Januar 2026
Bewertung ohne vorherige Einladung
Everything as described.
29. Dezember 2025
Short delivery on my order got in touch…
Short delivery on my order got in touch with Oliver from customer services and he dispatched the missing item straight away what a good company no problems. Definitely recommend them. And yes there products are good
29. Dezember 2025
Products were so cheap that I thought…
Products were so cheap that I thought they would end up a waste of money, but because they were so reasonably priced that I took a chance, and I'm SO glad I did the garments were all the correct size, and I'm a xxl so it's important that the sizes are on point, and they were but also they were the same quality of other comparable goods that I have paid almost twice as much for. Very happy and I would recommend this company to anyone...
29. Dezember 2025
Excellent customer service.
Delivered quickly , one item was missing, not sure if the bag was damaged in transit. Contacted customer service who were very helpful especially Oliver, the item was added to my next order at my request and arrived safely the next day. Would thoroughly recommend, the communication was excellent.
22. Dezember 2025
Bewertung ohne vorherige Einladung
Easy to order fast delivery and…
Easy to order fast delivery and excellent quality goods.
24. November 2025
I thought excellent fast delivery would…
I thought excellent fast delivery would recommend freinds
24. November 2025
Long John thermals are too small
Long John thermals are too small. Stated for 33” leg but I am a 32” and they reach halfway down the calf.
19. November 2025
Bewertung ohne vorherige Einladung
Antwort von 5poundstuff.com
Hi,
Thank you for taking the time to leave feedback. I am incredibly sorry to hear that the Long Johns were so poorly sized.
If the product is stated for a 33” leg, it should absolutely fit a 32” leg comfortably. Hearing that they only reach halfway down your calf suggests that this pair was likely mislabeled or had a serious manufacturing defect. This is certainly not the fit we intended.
You do not need to go through the hassle of returning them. I have issued a full refund to your original payment method immediately.
I apologize for the inconvenience and the cold ankles!
Best regards,
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