365 Electrical Bewertungen 

From the minute I placed my order to the time of delivery the service was excellent. The delivery men were very polite and helpful. 1st class service .I won't buy electrical item's any where else now .Easy and hassle free.

awful!!
Do not use as the website says next day delivery, the order confirmation says today and then it appears that they only have half of your order in stock.
Spoke to customer services who wanted me to spend more money on an upgrade product or wait an unspecified period for delivery. Thanks Customer Services, your help was invaluable. I will never order from your company again

The fridge we ordered was not in stock, however we were given a time frame for when it would be back in stock and kept up to date. We were then asked when we wanted it delivered, I chose the first available, we then had an e-mail the evening before giving us a 2 hour window the next day. The van arrived 15mins before the start of the window, not a problem for us. The men delivered the fridge into our kitchen and were both very pleasant and efficient. Thank you 365, this was our third purchase from you, there will be more!

What a delightful experience my recent purchase of a larder fridge has been!

The web site was easy to use,very straightforward. Their prices extremely competitive and their communication direct and comprehensive.

Their trump card, however, was Lee Freer, the delivery driver. He was delightful,cheerful, helpful and efficient.

The UK economy would be really flying high if all our businesses functioned as well as this one.

I have dealt with 365 electrical on five occastions and have had excellent service on all the items bought. There delivery arrangement is realy first rate and the drivers have all been very helpfull. And best of all the price of the goods have been the cheapest.

Great company to deal with, fast delivery, driver very pleasant and helpful. Will definitely use this company again.

Excellent service the men were very polite taken all the packaging away very good

Excellent service by the delivery team Steven Ward and Steve Watret

I ordered an American fridge freezer from 365 Electrical, waited 1 week for delivery despite saying on their website, order now for next day delivery. When the fridge finally turned up, it was supposed to have a slight bit of damage to the lower side (5p piece), which was fine and we got discount for this. When the delivery men unpacked the fridge, there was clearly much more damage than what was specified I the description. It had multiple dents, black marks, damaged dented handles and 2 massive dents to the back of the fridge. We rejected the delivery, nobody called us to see what had happened and why we had rejected the delivery, instead I got 2 emails, one where they wanted feedback and another sending me my sales invoice with 1 year warranty on a product that I don't even have! I called them, customer service were rude and made no apology what so ever. Not only was this inconvenient because I have already sold and got rid of my previous fridge, but it's unreliable! They called me back to say that they wouldn't give me a new fridge, I didn't expect they would but also they can't fix the damaged handles because nits an old model. It was clear that they couldn't be bothered to fix the handles because I'm sure they could have got them from somewhere! I could get these handles as a customer so I'm sure they could. They offered no alternative options and asked us what we wanted to do about it...UNRELIABLE, BAD CUSTOMER SERVICE AND CLEARLY STAFF THAT DON'T TAKE CARE OF THEIR PRODUCTS!!! First and last time I will be ordering from them.

I must comment on the excellent service Dan and Jason who delivered my cooker today. I received a call stating when they would be arriving and they delivered as said. Excellent service by this company. thank you

Ease of ordering
Delivery on time & Delivery men ( Curtis- Morris) were very helpfull.

This is the 2nd time I've used 365 and not disappointed. I looked in Curry's first to check the style of cooker .
The price with 365 electrical was cheaper and removal of the old cooker was cheaper too. I was allocated a day and a 2 hour time slot, which happened to be a Sunday at no extra cost. I had the option to change this If I wanted.
I received a text the night before to give an expected time and then a phone call from the delivery driver Ashley Ensor 20 minutes before arrival.
Ashley was polite, prompt, helpful and a really pleasant young man.
Over all excellent service from start to finish!
Well done to all!

Quick delivery, excellent communication and brilliant service from Tyrone the delivery man - thank you

Very pleased with the service. Great communication regarding delivery. Would definitely recommend this company and will use them again.

Really poor delivery time took over 3 weeks and didnt get hardly any contact

Website easy to navigate, efficient well tried mechanisms to arrange product delivery and very useful 2 hour delivery slot which allows you to get on with your life and not waste a day sitting in house

Nothing bad to say everything was spot on

From the moment of placing our order all went very well.
Kept in the loop at all times and the delivery was as on time on the due day.
Cannot fault the service of 365 Electrical.

Staff were very polite and helpful from speaking to staff over the phone to the delivery person.

I order my item the week before and booked my delivery for a week later because I am a single parent working full time. On the day of the delivery around 12 noon I phoned and asked what the expected delivery time was. I was told 18.00 to 20.00 hrs. Later that afternoon I received an email stating that the delivery time would be 18.00 to 21.00hrs and the long wait began. I had heard nothing, no communication and no delivery. On Saturday morning I phone up 9am and the customer service is closed for the weekend. Is speak to the sales room and they tell me the delivery guy was ill and that's why I had not recieved my item. The sakes team tell me that they are going to find out what's happened then they will call me back. At 13.30 I felt they had long enough time to make contact, I phoned but the person dealing with the issue was busy on the sales floor. He finally phones me back at 16.50 to tell me there is nothing that they can do to get my item to me. So it has been rebooked for next Friday.. At that point I say it's a good job I hadn't put my old fridge outside for collection as I paid extra for them to take away old equipment... His response was that only broken equipment are replaced... Hhhuuummmm I don't think this happens. I'm sure people upgrade from time to time... In a nut shell poor communication, poor customer service, if they make a promise to deliver something then surely they should have a back up driver just in case.
A customer still awaiting my equipment!