365 Electrical Bewertungen 

2'539
TrustScore 2 von 5

2.1

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

absolutely bad employer toxic and scummy. poor quality workmanship from management and the whole team. will not admit mistakes and divert blame and hide under other employees. extremely passive aggres... Mehr ansehen

Bewertet mit 1 von 5 Sternen

awful!! Do not use as the website says next day delivery, the order confirmation says today and then it appears that they only have half of your order in stock. Spoke to customer services who wante... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

Good selection of goods on website. The hotpoint freezer we ordered was a good price. Delivery was quick and hassle free, friendly helpful drivers. No complaints - however my only slight issue is tha... Mehr ansehen

Bewertet mit 3 von 5 Sternen

Claimed next day delivery on their website, but ordered Thursday night and received Sunday. I should point out that this was confirmed during the order process so i was now expecting Sunday. Arriv... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Fachgeschäft für Haushaltsgeräte
  2. Elektrofachmarkt
  3. Fachhandel für Küchenbedarf
  4. Fernsehgeschäft

Über 365 Electrical

Informationen, die aus verschiedenen externen Quellen stammen

365electrical.com has sold hundreds of thousands of appliances over the internet to its satisfied customers. We aim to provide you with a huge selection of home and kitchen appliances at the lowest possible prices. You can place your order directly through the website using our secure payment facilities, or phone our UK-based call centre to receive expert advice from our knowledgeable and friendly sales staff.

We use our own fleet of vehicles to deliver nationwide instead of using a third party carrier. As well as ensuring the best possible standards, this means we are able to offer extra services such as unwrapping and removing packaging, and taking away your old appliances. We keep massive stocks of appliances in our huge, state-of-the-art warehouse. This allows us to keep prices as low as possible by buying in bulk, and ensures the fastest possible delivery times.

If you'd like to talk to someone face-to-face for expert advice, or would like to view a large selection of appliances on display before deciding what to buy, you're welcome to visit our huge appliance showroom at Marks Electrical of Leicester. Visit our sister company's website, markselectrical.co.uk, for more details.

Please feel free to call our sales helpline on 0116 2421365, or make an enquiry online, and we will help you to choose the right appliance to suit your home, lifestyle and budget. Join 365 Electrical on Facebook and Twitter for special offers & competitions.


Kontaktinformationen

2.1

Mangelhaft

TrustScore 2 von 5

2539 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat keine negativen Bewertungen beantwortet

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

2.1

Alle Bewertungen

(2'539)

3 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

BELLING INTEGRATED OVEN.

BELLING INTEGRATED OVEN.

Excellent customer service, delivered my oven exactly when they said they would. Price cheaper then other sites I visited.

27. April 2017
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

We ordered a Rangemaster Cooker Hood on …

We ordered a Rangemaster Cooker Hood on Friday afternoon and it arrived by Sunday lunchtime. Lots of emails telling us estimated delivery slots etc. Very helpful and polite delivery driver. Couldn't fault this service, fantastic! Will definitely buy from this company again.

25. April 2017
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Purchased washing machine

Purchased washing machine, was delivered on correct day and within 30 minutes of text from delivery driver. Brilliant guy who delivered, was very helpful and very efficient. Have used this company before and would have no hesitation using them again.

22. April 2017
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Really attentive customer service

Really attentive customer service. On the day of delivery I received a call from the shop and also from the delivery driver keeping me updated on the delivery of my fridge freezer. Very competitive prices too.

31. März 2017
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

newworld cooker

product great no problems , was surprized that the eye level grill wasn't fixed but can understand why it came like that, self assembly high level grill was very easy to fit so my fears were misplaced , up and running . I have one very happy wife . delivery men great polite no problems. so folks we can recommend 365 5*

10. März 2017
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great price and excellent delivery

The price for the Neff dishwasher was the lowest we could find. It came when they said it would and the 2 delivery men were very efficient, friendly and witty. The company followed up with emails to ensure we had all the material necessary to register the machine for it's 2-year warranty. Would buy from 365electrical again.

18. Februar 2017
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent Service

Bought a washing machine, delivery was quick, installation took 5 mins, all packaging taken away. The selection on the website was good, I made my decision quickly and ordering was quick and easy. I was given a delivery time within a 2 hour period, the delivery guy was friendly and helpful, couldn't ask for more. Would definitely recommend them and will use them again.

17. Februar 2017
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Hotpoint washing machine

Amazing service! Competitive price with excellent communication and free next day delivery! Would definitely use and highly recommend.

28. Januar 2017
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent service

I would recommend this company to anyone great service and fast delivery and very good communication, a very satisfied customer.

13. Januar 2017
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Candy Built In Dishwasher

I ordered a new Candy dishwasher CDIM6120PR after our Smeg unit had failed. We installed it over 10 years ago but only used it once or twice a year and it started machine loud banging noises and tripping the electrical supply. The Candy Unit is well priced and reasonably well built. I took a look at other makes before buying and the lower priced units were quite poor quality and the other makes in the same price range mostly did not have the delay timer.
365Electrical were very efficient and they used Marks Electrical as the supplier. The unit was delivered in a couple of days within an agreed 2 hour time slot by a very pleasant gent called Andy. We sent our old machine back with him for a small fee. I can't fault the service and there is the option to extend the warranty to three years with Candy for £69. Overall a much better deal than say the John Lewis own brand machine, better quality than the low end Beko units and similar to equivalent Smeg units but with the delay timer. The unit is also very quiet which is great if you plan to run it at night. The blurb on the web said 44dBA which I was a bit sceptical about but it is quieter than the old Smeg.

9. Januar 2017
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

365 service

I have bought several items with 365 over the years, and have always been totally impressed by the selection of items, the price and the speed and efficient delivery service.

11. Dezember 2016
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great value and rapid delivery

Because of my mistake I needed a specially quick delivery. 365electrical sorted it out with politeness and efficiency. The delivery was on time despite dreadful road conditions. Thank you

23. November 2016
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

not as promised

Easy purchase
Next day delivery did not happen
Time slot for following day was spot on
Delivery chap very helpful and courteous
Item purchased excellent

20. November 2016
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Spot On

It was a pleasure doing business from start to finish.Website easy to use,got exactly what I wanted.Delivery was bang in time to the minute,delivery staff polite.Can't fault it

17. November 2016
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

5 star service

Ordered a new cooker on Friday delivered Sunday in allocated time slot. Good communication, helpful delivery man. Very pleasant and polite. Goods in perfect order. Will definitely use this company again.

13. November 2016
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Badly damaged goods

Ordered a freezer on line . It was ment to have dirty packaging so was reduced. When freezer arrived and was unwrapped it has entire front corner caved in and electrics hanging out . Rang customer service and asked if the driver who had just left could return to collect as we didn't want the goods. Told no but some one will ring you back , no call came . We then rang on Monday "yes some one will ring you back " no phone call came . We rang Tuesday " well ring you back this afternoon " guess what no call came . At 3 pm I tang and asked for a manager as I was getting frustrated and was told "Lara " would call me back. Guess what no call came .

How hard can it be , the goods are damaged and not as discribed and not fit for purpose . They have seen pictures.
I just want them collected so I can go shop elsewhere . They work on a 24hour delivery so runs are worked out in a daily basis . Why hasn't this been collected and why is no one ringing me back .

Poor service

4. Oktober 2016
Bewertung ohne vorherige Einladung
365 Electrical-Logo

Antwort von 365 Electrical

Hello,

Thank you for your feedback and I am sorry for the issue with collecting the damaged freezer.

I can confirm we are now ready to collect the item and a message has been left to arrange this, please can you call out Customer Services on 0116 242 1385 to arrange this.

Once again my sincere apologies this has not been arranged.

Kind Regards

Marks Electrical Customer Services

Bewertet mit 1 von 5 Sternen

Worst Company I have ever dealt with.

Worst Company I have dealt with
Information on 365 Electricals, who is part of the Marks Electricals Group (ar per their webb site information);
Next Day Delivery - I placed an order first thing in the morning but next day delivery was not available.
Call 30 mins before arrival - didn't happen.
Recycling - Read the very small print!! The item has to be outside, I didn't see this. All other companies I have dealt with have brought the new item in on a trolley and taken the old one out on the same trolley.
Although the fridge/freezer to be recycled was identical to the new one, I live in a ground floor flat and am 71 years old the driver refused to take the old one out.
Excuse made by driver -
" They are insured to bring an item in, but not take it out" but they can if you order a 2 man crew, at extra cost!!
The female I spoke to in their customer service, was equally unhelpful, and when I asked to speak to a Manager, suddenly she was the manager!!!
Would never use again.

4. Oktober 2016
Bewertung ohne vorherige Einladung
365 Electrical-Logo

Antwort von 365 Electrical

Hello,

Thank you for our feedback and I am sorry you feel our old product collection information was not made clear enough.

Unfortunately we are unable to remove old appliances from within the property unless a connection service is purchased at point of sale and this is stated within our Terms and Conditions and subsequent emails sent before delivery.

Our next day delivery service is subject to availability and I am sorry you could not have this on this occasion.

Kind Regards

Marks Electrical Customer Services

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr