Terrible. Registered a domain & paid for it over 24hours ago, alas still not showing in my account. Went to a different registrar and registered the same domain there, so I was misled by 123... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I have had a number of calls over the last few days where I have spoken with both Diana and Dumitru. I have been very impressed with their excellent customer service, quick response times and patience... Mehr ansehen
Unternehmen hat geantwortet
The service works fine but the support system is poor and confusing. What's wrong with being able to ask questions by email or raise a ticket directly? It's by far the best route for a customer,... Mehr ansehen
Unternehmen hat geantwortet
Exceptional phone support. It makes all the difference. I've been a miserable victim of virgin media email for many years but recently things got so bad I finally switched over to my own domain email... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Whether you need websites, domain names, email hosting, marketing tools or more, we have a selection of affordable, easy-to-use and jargon-free tools to help get your business online and grow it further.
Vom Unternehmen geschrieben
Expert customer support
Committed to the highest level of service
With over 20 years’ experience, our knowledgeable support staff are on-hand to assist with any queries you have.
Kontaktinformationen
123 Reg, Studio 4th Floor, Parts C&D At East West, Tollhouse Hill, NG1 5FW, Nottingham, Vereinigtes Königreich
- www.123-reg.co.uk
3.9
Gut
21'837 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Stef was very helpful and gave us a…
Stef was very helpful and gave us a refund and was very friendly to, thank you so much for your speedy handling of this issue.
26. September 2025
Bewertung ohne vorherige Einladung
Antwort von 123 Reg
Hi Lucy,
Thank you for your review and feedback. We are very happy to find out that Stef from our Care Team sorted everything out quickly.
If there is anything else that we can do for you, please feel free to get in touch with us and we will be more than happy to help: https://www.123-reg.co.uk/contact/.
Best regards,
Vera
Was worried when my old web hoster…
Was worried when my old web hoster closed, but 123 reg have stepped up. Chat facility is great and Franklin sorted everything very quickly.
26. September 2025
Bewertung ohne vorherige Einladung
Antwort von 123 Reg
Hi Jill,
Thank you for your thoughtful review and for sharing your positive experience with our Care Guide, Franklin. I'm delighted to hear that everything went smoothly.
If there's anything more we can assist you with, please don't hesitate to reach out to us. We're always here to help: https://www.123-reg.co.uk/contact/.
Best regards,
Vera
I needed to adjust some settings that…
I needed to adjust some settings that i'm not comfortable doing myself, but Elena was brilliant in assisting me and showing patience with my queries, to ensure everything was set us as it was needed. Great support as always.
26. September 2025
Bewertung ohne vorherige Einladung
Antwort von 123 Reg
Hello Simon,
Thank you for the review and kind words. We are very happy to hear you had a great experience with Elena, from our Care Team.
If there is anything else that we can do for you, please feel free to get in touch with us and we will be more than happy to help: https://www.123-reg.co.uk/contact/.
Kind regards,
Vera
Excellent service from Razvan-Gabriel
Excellent service from Razvan-Gabriel, very efficient, knowledgeable and helped me to save some money on existing products too which is always a bonus!
25. September 2025
Bewertung ohne vorherige Einladung
Antwort von 123 Reg
Hi Joel,
Thank you for this. We are very happy to find out that you enjoyed your experience here at 123 Reg and that Razvan-Gabriel sorted everything out efficiently.
If there is anything else that we can do for you, please feel free to get in touch with us and we will be more than happy to help: https://www.123-reg.co.uk/contact/.
Best regards,
Vera
Very poor technical service despite…
Very poor technical service despite spiralling costs, I’ve used 123reg for more than 10 years for my email mailbox provider and recently they have all consistently failed repeatedly throughout the day to access my email using my iPhone or iPad or browser webmail
25. September 2025
Bewertung ohne vorherige Einladung
Antwort von 123 Reg
Hi James,
Thank you for taking the time to share your feedback, and I’m sorry to hear about the difficulties you’ve experienced with your email service. We aim to provide a reliable experience for all our customers, and your comments are important to us. I will make sure your feedback is shared with our teams for further review.
If you’re still experiencing any issues accessing your email, please reach out to our Care Team so we can take a closer look and help ensure everything is set up correctly for your account: https://www.123-reg.co.uk/contact/.
Best regards,
Vera
Alex B was great today
Alex B was great today, even though we couldn't do what i wanted to do through 123 reg, Alex was still very helpful and informative. Would definitely recommend thanks Alex!
25. September 2025
Bewertung ohne vorherige Einladung
Antwort von 123 Reg
Hi Paula,
Thank you for sharing your review and for passing on your kind words about your experience with our Care Guide, Alex B. I am thrilled to hear everything went well.
If there is anything else that we can do for you, please feel free to get in touch with us and we will be more than happy to help: https://www.123-reg.co.uk/contact/.
Best regards,
Vera
Cristian was exceptionally helpful
Cristian was exceptionally helpful, and sorted the problem I had in minutes. Very easy process.
25. September 2025
Bewertung ohne vorherige Einladung
Antwort von 123 Reg
Hi there,
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us and we are happy to find out that everything was sorted out quickly.
If there is anything else that we can do for you, please feel free to get in touch with us and we will be more than happy to help: https://www.123-reg.co.uk/contact/.
Best regards,
Vera
Very satisfy with Elena Help
I had opportunity to get help from Elena by online chat and she was very helpful and professional so solve my problem promptly. Thank her for her kindness and effort
25. September 2025
Bewertung ohne vorherige Einladung
Antwort von 123 Reg
Hi Mehran,
Thank you for your review and feedback. It's wonderful to hear that you had such a positive experience with our Care Team.
If there is anything else that we can do for you, please feel free to get in touch with us and we will be more than happy to help: https://www.123-reg.co.uk/contact/.
Best regards,
Vera
Email Nightmare
I have just renewed my e-mail package (with 6 users) and believe that I was mis-sold a three year contract. At no stage was I told that the new contract would require all six users to change the server access details on their e-mail clients.
The account supports one user in Sydney (9 hrs time difference) and one in New York (4 hours the other way) and each of these users-businesses requires sharp e-mail responses. Co-ordinating their (user/client) password changes with my Controller password change (in UK) was a nightmare and had me working beyond mid-night! In addition, I was sent instructions on how to change passwords but the links given with these instruction only lasted for 2hrs and were out-of-date before I had the opportunity to read them. I had to find my own way around the 123-Reg website and work out the method unaided on my own.
24. September 2025
Bewertung ohne vorherige Einladung
Antwort von 123 Reg
Hello Stuart,
Thank you for taking the time to share your review. We are sorry to hear about the difficulties you've encountered with your email.
To better understand the situation, I would love to take a closer look and see if there is anything I can do to help you. With that in mind, I have sent you a request for further account information.
Best regards,
Vera
Amazing customer service from Alex B.
Amazing customer service from Alex B.
Patient & helpful - guiding me to solve issue I had with my email.
25. September 2025
Bewertung ohne vorherige Einladung
Antwort von 123 Reg
Hi Damian,
Thank you for your review and feedback. It is amazing to hear that you had a great experience with our Care Team.
If there is anything else that we can do for you, please feel free to get in touch with us and we will be more than happy to help: https://www.123-reg.co.uk/contact/.
Kind regards,
Vera
Chatted with Tony in the support chat…
Chatted with Tony in the support chat and he was able to resolve the issue within few minutes. Great prompt service.
25. September 2025
Bewertung ohne vorherige Einladung
Antwort von 123 Reg
Hi there,
Thank you for sharing your review and for passing on your kind words about your experience with our Care Guide, Tony. I am thrilled to hear everything went well.
If there is anything else that we can do for you, please feel free to get in touch with us and we will be more than happy to help: https://www.123-reg.co.uk/contact/.
Best regards,
Vera
I needed to change my hosting to a stable long term solution.
I needed to change my hosting to a stable long term solution after years of using various hosting packages and constant changes, after my attempt at this I contacted support and Elena understood what was needed and arranged for it to happen. Thankyou.
25. September 2025
Bewertung ohne vorherige Einladung
Antwort von 123 Reg
Hello Nigel,
Thank you for the review and kind words. We are very happy to hear you had a great experience with Elena, from our Care Team.
If there is anything else that we can do for you, please feel free to get in touch with us and we will be more than happy to help: https://www.123-reg.co.uk/contact/.
Kind regards,
Vera
Swift, efficient service...
Swift, efficient service from Cristian this evening. Very helpful. He talked me through the options via the chat section on the website and renewed my package for 2 years whilst offering a saving too. Thank you Cristian!
24. September 2025
Bewertung ohne vorherige Einladung
Antwort von 123 Reg
Hi there,
Thank you for giving us an excellent rating. We are more than happy to see that our guide, Christian, was there for you and helped you resolve your query.
If there is anything else that we can do for you at all, please feel free to get in touch with us and we will be more than happy to help you: https://www.123-reg.co.uk/contact/
Best regards,
Vera
Christian went out of his way to help…
Christian went out of his way to help me with numerous changes today, including SSL, emails and hosting.
Super helpful and efficient. Took the time to go through each step.
24. September 2025
Bewertung ohne vorherige Einladung
Antwort von 123 Reg
Hi Victoria,
Thank you for giving us an excellent rating. We are more than happy to hear that our guide, Christian, was there for you and helped you resolve your queries.
If there is anything else that we can do for you at all, please feel free to get in touch with us and we will be more than happy to help you: https://www.123-reg.co.uk/contact/
Best regards,
Vera
Alex B was very responsive and helpful…
Alex B was very responsive and helpful with sorting out my email billing issues.
24. September 2025
Bewertung ohne vorherige Einladung
Antwort von 123 Reg
Hi Mark,
Thank you for sharing your review and for passing on your kind words about your experience with our Care Guide, Alex B.
If there is anything else that we can do for you, please feel free to get in touch with us and we will be more than happy to help: https://www.123-reg.co.uk/contact/.
Best regards,
Vera
Alex B is a hero.
23. September 2025
Bewertung ohne vorherige Einladung
Antwort von 123 Reg
Hi Ian,
Thank you for the review and kind words. We are very happy to hear you had a great experience with Alex B, from our Care Team.
If there is anything else that we can do for you, please feel free to get in touch with us and we will be more than happy to help: https://www.123-reg.co.uk/contact/.
Best regards,
Vera
Quick resolution to request.
Had an agent called Roxi. Was helpful, friendly and sorted my issue out as quickly as I could reasonably expect.
The company policy towards dealing with my request was also refreshingly customer friendly.
23. September 2025
Bewertung ohne vorherige Einladung
Antwort von 123 Reg
Hi Sean,
Thank you for sharing your review and for passing on your kind words about your experience with our Care Team. We are very happy to find out that everything was sorted out.
If there is anything else that we can do for you, please feel free to get in touch with us and we will be more than happy to help: https://www.123-reg.co.uk/contact/.
Best regards,
Vera
I had a query about renewing my email…
I had a query about renewing my email address which was responded to quickly by Andrei F. who was able to off me a deal to cover all of them.
23. September 2025
Bewertung ohne vorherige Einladung
Antwort von 123 Reg
Hi Stephen,
Thank you for giving us an excellent rating. We are more than happy to hear that our guide, Andrei F, was there for you and helped you resolve your query.
If there is anything else that we can do for you at all, please feel free to get in touch with us and we will be more than happy to help you: https://www.123-reg.co.uk/contact/
Best regards,
Vera
Great experience with Razvan-Gabriel
Great experience with Razvan-Gabriel, thank you so much for your help, you saved my day! :)
23. September 2025
Bewertung ohne vorherige Einladung
Antwort von 123 Reg
Hi there,
Thank you for sharing your review and for passing on your kind words about your experience with our Care Guide, Razvan-Gabriel. I am thrilled to hear everything went well.
If there is anything else that we can do for you, please feel free to get in touch with us and we will be more than happy to help: https://www.123-reg.co.uk/contact/.
Best regards,
Vera
great service from Razvan-Gabriel
great service from Razvan-Gabriel, previous support person really had no clue but Razvan came in and saved the day with my DNS issue
23. September 2025
Bewertung ohne vorherige Einladung
Antwort von 123 Reg
Hi Fiona,
Thank you for the review and honest feedback. We are happy to find out that you got the help you needed from Razvan-Gabriel.
If there is anything else that we can do for you, please feel free to get in touch with us and we will be more than happy to help: https://www.123-reg.co.uk/contact/.
Best regards,
Vera
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.